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Managua At Metrocentro Mall

Rated 4.2 out of 5 by 113 reviewers.
Rated 1.0 out of 5.0 by Worst experience in an Intercontinental Hotel This was far away hotel with worst service in Latin America (from IHG). The reservation was done for a King bed size and they gave me two queens beds, then I wasn´t recognized as a Platinum IHG client. The room wasn´t cleaned on second day and finally I called four times to have key to open minibar and the key never arrives. The service at this hotel is terrible and not recommended to coma back. 19 August 2014
Rated 5.0 out of 5.0 by What an excellent hotel! This is a truly excellent hotel with an outstanding staff. It was easy to tell that every single member of the staff was genuinely interested in making sure each guest was completely happy. With a staff like that the rest of the details may just fall into place. The food in the restaurants was great. The breakfast buffet was especially nice with a varying menu and HUGE selection every day. The restaurant manager was on the floor every time I looked up - working with his staff, checking this, arranging that, speaking with guests, etc. I just can't say enough good things about the restaurants there. The front desk staff and concierge were very fast and efficient and were obviously very interested in keeping me happy. The rooms and bathrooms were impeccable - completely spotless and perfect to my eye. There were no problems at all with this stay. I was sorry to have to leave. This is a truly excellent hotel. 18 August 2014
Rated 5.0 out of 5.0 by Great Service and friendly staff Everyone at the Hotel was very friendly and helpful. My Spanish is not very good, but the staff would always try and understand, or find someone that spoke English. 17 August 2014
Rated 5.0 out of 5.0 by Wonderful stay in Managua The staff at check in were prepared, the room was perfect, great sleep, decent internet, good food service and the check out was efficient. Very pleased, certainly will return next time in Managua. 15 August 2014
Rated 4.0 out of 5.0 by Linda Experiencia Tenia varios años de no visitar Nicaragua, la verdad es que tuve una linda experiencia, tanto por el Hotel donde me hospede, asi como las bellezas de los lugares que visite. De hecho tengo entre mis planes, volver pronto. 12 August 2014
Rated 3.0 out of 5.0 by Good value for stays in Managua There were a few quirks during our stay, however we still see the property to be ok. It needs some updating in terms of some weird smell in the hallway or the carpets (perhaps). There were some customer service mishaps that the concierge corrected the next day ... Still the only one I would prefer in terms of making sure you have a room as they've never sold my room even I check in late. Great service at the IC Club Lounge. 11 August 2014
Rated 5.0 out of 5.0 by Servicio excelente Un excelente servicio siempre en todos los Intercontinetal. 11 August 2014
Rated 5.0 out of 5.0 by Good Stay Good Job This is always a good experience for me. I will be back. 10 August 2014
Rated 5.0 out of 5.0 by Great location and service! The Intercon is in a great location with amazing views from the North side of the hotel! No suite with the Ambassador Program though. They said I had to be Royal Ambassador :( 09 August 2014
Rated 5.0 out of 5.0 Servicio de primera Mi experiencia fue genial, muchas gracias a todo el personal, 07 August 2014
Rated 4.0 out of 5.0 by Buena experiencia y comodidad. Personal muy atento y respetuoso.Buen trato y ameno. Experiencia grata en términos generales. 03 August 2014
Rated 3.0 out of 5.0 by Mucho reuido Cuartos no son insonorizados. Se escuchan todos los cuartos vecinos, pasillos y cuartos de arriba. Realmente decepcionante para la categoría de un IntercontinentalCuartos insonorizados. se escuchan todos los cuartos vecinos, pasillos y cuartos de arriba. realmente desepcionante para la categoria de un Intercontinental 29 July 2014
Rated 4.0 out of 5.0 by I will come back! IHG Managua was an unexpected and very pleasant experience. I look forward to visiting again. 29 July 2014
Rated 4.0 out of 5.0 by Relación calidad precio Es sin duda un buen hotel, pero es muy caro. Además, me molesta que me obliguen a escribir una cantidad de caracteres que creo innecesarios. 28 July 2014
Rated 5.0 out of 5.0 by Excelente hotel y servicio El hotel esta muy bien ubicado, las habitacione son comodas y limpias. La comida excelente y el ambien en el areade la alberca es de lo mejor. 25 July 2014
Rated 4.0 out of 5.0 by Alimentación Me gusto todo, sin embargo observe que en los almuerzos sirven mucha harina y no hay variedad de vegetales ni ensaladas, no fueron muy agradables los almuerzos. Podrían considerar otras opciones para variar. 22 July 2014
Rated 4.0 out of 5.0 by Nice property, good service in general I have stayed at this property for at least 50 nights in the last 10 years. I like the quality of the property and the service I get. The hostess of the restaurant who is in charge of breakfast is particularly capable (she remembered my room number by heart after the first day). The only regret is the lack of proper replenishment of the bathroom amenity. I used up the shower gel in the first 3 days or so (I stayed seven days) but the housekeeping staff did not replenish the gel. When I called to ask for more shower gel, someone showed up with two bottles of shampoo, 20 minutes after I asked. I had to go to the meeting by then. A small problem, you might say, but annoying enough to worsen your impression of the hotel. 21 July 2014
Rated 4.0 out of 5.0 by hotel negocios managua correcto para negocios, un poco antiguas las habitaciones y el baño 15 July 2014
Rated 4.0 out of 5.0 by Excelente Atención Muy buena atención del personal y en general el servicio y experiencia fue muy buena.. 14 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel The hotel was extremely clean and well kept. The staff were incredibly friendly and helpful. 11 July 2014
Rated 5.0 out of 5.0 by servicio excelente el servicio que me brindo el hotel fue muy buena ya que me regalaron agua y un regalito por ser miembro del embassador. 10 July 2014
Rated 5.0 out of 5.0 by Intercontinental Managua This is an incredible hotel. I would really like to stay here every time I visit Managua. The staff are great. The food is great, and the rooms are great. This is by far the best hotel in Managua. Unfortunately the room rates are prohibitively high and my company will not pay them. I usually stay elsewhere because of that. Just this one time, I paid the difference between our regular hotel's regular corp. rate and the really high rate at the Intercontinental. However, it's not something I'm likely to do again as I travel to Managua frequently on business. 03 July 2014
Rated 4.0 out of 5.0 by Best luxury bargain The intercontinental creates an oasis atmosphere in Managua. The food is great and reasonable if you are dealing in US dollars. I will definitely return with my family. 02 July 2014
Rated 4.0 out of 5.0 by Good food and great service The hotel is a valuable place to stay for its impressive food quality and excellent service. The gym is equipped with the best possible fitness machines available worldwide. location is interesting for business people. Security and the neighborhood give a certain level of good feeling. It deserves spending some nights 01 July 2014
Rated 5.0 out of 5.0 by 安心舒适 客房细节很完善,员工态度和善,素质高,服务周到,酒店商务中心、餐厅配套设施和服务完善。唯一不足是客房排风扇效率不好,玻璃又是密闭式的,通风有待改进。 30 June 2014
Rated 5.0 out of 5.0 by Excellent Service and Comfort Hotel staff was outstanding. Room cleanliness and amenities were excellent. 30 June 2014
Rated 2.0 out of 5.0 Managua - Metro centro (Factory Restaurant ) I travel the world and stay at many luxury hotels. InterContinental has always satisified the overall requirements for me and my Diplomat peers. However, I had invited some important friend for dinner at the Factory restaurant in the InterConntinental Hotel in Managua the food was unspeakable awful. My guests were very dissatisfied and made the night unpleasant. I had to apologizes for most of the night. I asked the managment to assist my guests with their orders and he was not very helpful . This is my warning to my traveling peers. 30 June 2014
Rated 5.0 out of 5.0 Excelente Hotel La major zona de MGA muy centrica y segura. Habitaciones muy confortables, muy limpias y ofrecen muchas comodidades al huesped. Personal muy atento y amable. El mejor descanso possible con habitaciones muy oscuras para dormer de dia. El desayuno es muy exquisite. TODO OK. 26 June 2014
Rated 5.0 out of 5.0 by Excelente para negocios y placer Buena atención, habitaciones cómodas, beneficios únicos, todo esto parte de una experiencia increíble. 25 June 2014
Rated 5.0 out of 5.0 Had a great time I loved it so much I hated leaving, already talking about coming back 20 June 2014
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Managua At Metrocentro Mall
  • Frente A Centro Comercial
  • Managua
  • Nicaragua
  • Front Desk +505-2-2768989 +00

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French

Pet Policy

No Pets Allowed.
  • Local Time

    1:02 PM
    • CHECK-IN

      3:00 PM

      1:00 PM Late Check out Available


    • US Dollar $ (USD)


    • 1 Room(s) with Accessibility Standards
    • Parking