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Rated 4.2 out of 5 by 334 reviewers.
Rated 4.0 out of 5.0 by An experience stay. The hotel is in a great location where you'll find almost everything you want. Staff are excellent in service. 15 September 2014
Rated 4.0 out of 5.0 by Manila 6 September Great staff very friendly and nice. Hotel was in good condition. If i have a stay over in the future i will surely be staying at the InterContinental, 15 September 2014
Rated 1.0 out of 5.0 by Very disappointed with this hotel To be frank, I am not going to go back again to this hotel. I arrived in the hotel from a long flight and I was very tired to make a complaint but the room was pretty dirty. The room smelt of humidity (a lot) and the carpet and shower were dirty. It's not what I expected from a 5 star hotel in Manila... The relation quality/price very poor. On the other hand, service and stuff are lovely and helpful (very normal in the Philippines). I do think this hotel needs a restoration. 15 September 2014
Rated 2.0 out of 5.0 by Stay in Intercontinental Manila I spent 3 days in Intercontinental Manila this month. The old building did not hide any new or renovated interior. Very poor, old fashioned decoration, functional no design at all in the common areas. Room was small, old style, carpet barely proper and the worse was mattres ! Quality of linen was very poor and look old and used (even if it was clean) I only experienced the breakfast restaurant but the place is overcrowded with tables and quality of food is basic. I do NOT recommend this hotel. 14 September 2014
Rated 3.0 out of 5.0 by Amazing bed and staff Bed quality was great, staff was perfect, and breakfast a memorable experience. Unfortunately room was damp which was really poor. 11 September 2014
Rated 4.0 out of 5.0 by standard drop Only at average score of Staff and Service given was due to one bad experience, after all, most of the staff is great ! I invited my supplier to hv discussion in club lounge at around 3pm+, during discussion, your staff come to inform me that hg tea ( I guess ) will be end, unfortunately I though is going to start as I was concentrate in discussion, therefore I invited my supplier to join us for the hg tea. However I only notice when I saw few cake leftover and they are doing the cleaning, but I can't stop my supplier to consume .. he took 2 pcs of cake and a can of soft drink, thats all. After my supplier left, I tried to experience and negotiate with the counter staff to ask for complementary for my supplier as he consume the leftover due to misunderstood, your staff agreed that but the way she told me and her action make me feel bad. She told me : for this time only, next time I'll charge you !! with that kind of action that like I'm bagger for free meal !! In fact she can just tell me no problem sir with a sweet smiling, that will make me more comfortable right ? I have no problem to pay but thinking my guest not really consume, for long term business, I think you should train your staff be more flexible. The main entrance warm welcome make a good credit, even the ground floor check-in counter are much better than the club floor. 10 September 2014
Rated 5.0 out of 5.0 by Lovely staycation My stay at the Intercontinental Hotel Manila was very lovely. Everyone was so thoughtful; they upgraded my room, allowed me to check in early and check out late, internet access, gave me flowers, cake and personal messages... all complimentary. Food was great. Everything was clean, nice and comfortable. Everyone was nice and all smiles. It was a very nice experience. 09 September 2014
Rated 5.0 out of 5.0 by clean, comfortable bed and great service the staff are courteous and helpful. the beds and pillows are comfortable, blankets gives ample insulation the room drapes/curtains are just right to darken the room during daytime sleep 09 September 2014
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  • No. 1 Ayala Ave
  • Manila
  • Philippines
  • Front Desk +63-2-7937000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese, Tagalog

Pet Policy

Pets are not allowed in the hotel.
  • Local Time

    6:15 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • Philippine Peso (PHP)


    • 3 Room(s) with Accessibility Standards
    • Parking