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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 423 reviewers.
Rated 2.0 out of 5.0 by bedroom / management team bedroom smelling, Management in duty not able to resolve simple issues as invoicing. Location is one of the best - Makati - with lot of Malls in the greenbelt area. 05 December 2014
Rated 5.0 out of 5.0 by Great personalized service I really love staying at the Intercontinental! I always try to stay in an Intercontinental Hotel on my trips and for my wife's birthday we decided to stay the night at where else but at a nearby Intercontinental Hotel. I always appreciate the personalized service and making me feel very welcome throughout my stay. My wife loved the birthday cake that the staff sent over the room. The only thing I could wish for is to upgrade the facilities and rooms in the near future to be able to cope up with the competition. 05 December 2014
Rated 3.0 out of 5.0 CONDITION OF GUEST ROOMS THIS HOTEL IS SHOWING SIGNS OF DETERIORATION CONSISTENT WITH IT'S AGE. THE GUEST ROOMS ARE TIRED & ARE WELL BELOW THE STANDARD OF OTHER INTERCONTINENTAL HOTELS I FREQUENT. THE STAFF ARE VERY COURTEOUS & I'M SURE IT MUST BE DIFFICULT FOR THEM TO WORK IN SUCH AN ANCIENT PROPERTY. REGRETTABLY I AM CONSIDERING OTHER HOTELS IN MAKATI FOR FUTURE STAYS. 04 December 2014
Rated 1.0 out of 5.0 by Not what I expected of Intercontinental Room was old. Bath tub had black stains, shower curtain were old and brown. Furnishing was decaying wood all around the room. Heard from friends in Philippines they had not upgraded in 20 years. Not sure if that was true, but it was definitely old. You can see cement peeling off the bottom of the basin. There's only one cafe, that was the Jeepney. After 5 days, the food got boring. The only saving grace was on 1 day, the chef decided to cook a special meal for me and my colleague. On the whole, the condition of the room was really disappointing. I would never stay there again or recommend Intercon Manila to anyone. 04 December 2014
Rated 5.0 out of 5.0 by Excellent Service The service of this hotel is by far it's most appealing feature. From check-in to check-out, the staff made me feel most welcome. The locatoin is very good, not too far from the airport and near both shopping and a metro station if that's how you prefer to travel. The only negative thing I could say is that to me, the bathroom was a little dark. I would definitely stay here again when traveling in Manila. 03 December 2014
Rated 5.0 out of 5.0 by Once again...Excellent! I stayed at Intercontinental Manila for 6 nights in November, as I do each year. Once again I have only positive things to say. My upgrade was very nice, room 1100 is beautiful. My housekeeper, Jason, did such a fine job each day. The bedding, room amenities, laundry service, etc. always great. The staff at club lounge was very friendly and accommodating, as usual. The doormen (and dog) and lobby staff always very welcoming and friendly. The location of this hotel is absolutely perfect. I will always stay at this hotel, I am very pleased. 02 December 2014
Rated 4.0 out of 5.0 by Meals for Moslems and vegetarian options Hi Whilst I enjoyed my stay at your hotel, I was very disappointed on the food choice available for Moslems or vegetarian. I am a strict vegetarian when halal options are not available. I could not even order an omelette as the pan was used was also used for meat omelettes. I was amazed with the number of meat options but I could not eat any option that had any meat content. I could only eat bread, boiled egg and fruits but not the rest of the selection. Hope you could have a 100% vegetarian options in the future as an International hotel not everyone wants to have meat options for breakfast. And also have separate frying pans and pots for that purpose. Kind Regards Ms Sharifah 02 December 2014
Rated 5.0 out of 5.0 by Always a pleasure I love visiting this hotel every year, mainly due to the warm friendly smiles of the staff and they never disappoint. 02 December 2014
Rated 5.0 out of 5.0 by Good Location I was here for a day for a meeting. The location is great and you can walk around the hotel and it feels very safe. Just a note that Taxi's are extremely challenging around the hotel and so if you have to rush to a meeting like I did , plan to leave about 2 hours before the meeting time. 01 December 2014
Rated 5.0 out of 5.0 by November Was very pleased with the reception staff and those in the executive lounge. Room was nicely furnished and comfortable. My only complaint is the bathroom lighting is barely bright enough to shave with. 01 December 2014
Rated 2.0 out of 5.0 No king size bed despite request in booking very disappointed that i would not get a non-smoking king size room despite identifying this in my IHG profile and in the booking. even on second day when i decided to move room it was again not available. 30 November 2014
Rated 5.0 out of 5.0 by Very Good Really enjoyed my stay. Great staff! Thanks again, I would definitely recommend this hotel. The lounge was very accommodating. 30 November 2014
Rated 4.0 out of 5.0 by Old building Old building Other than that everything distinctive 30 November 2014
Rated 5.0 out of 5.0 by Staff The staff was very friendly and went out of the way to greet you and make sure that everything was fine. The services that I used were on time every time. I will be going back to Manila at least a couple times a year, and I will always stay at the Intercontinental. 28 November 2014
Rated 5.0 out of 5.0 by Treat for my Mom's Birthday I booked to Intercontinental Manila because I wanted my mom to have a great weekend and for her to relax and rest during her birthday. We were surprised that the staff were aware when we mentioned it, we were given a complementary tiramisu birthday cake delivered to our room. Now that is Service! 28 November 2014
Rated 3.0 out of 5.0 by Not Always Perfect But Good Service This is the third time I stayed at this hotel, the second within the last three months. I like the staff and the location of the hotel suits me fine. It is a little pricy and for that I expect it to be better. The rooms are dated. They are in need of a paint job and the windows may not have been cleaned in months (from the outside) Look it is a old hotel in a good location with great staff It is in need of an upgrade to return to its former glory. For sure not a 5 star maybe a 3.9. Because of that not a good value for money. But a good location for my business. So I have to tolerate the rest. 27 November 2014
Rated 5.0 out of 5.0 by Always a pleasure I always enjoy staying at the Intercontinental Hotel in Makati. I would love to give specific recognition to Kate and Patricia who work on the 14th floor. Those two ladies always provide top notch efficient service. 27 November 2014
Rated 1.0 out of 5.0 by First time to Manila with a poor hotel experience This is a really bad hotel, rooms have not been renovated since the place opened! Noisy air conditioning, average bed confort. Bad service at club lounge, and be careful not to give laundry 2 days before leaving as they can not confirm a delivery within the day! I had to go to reception at 2/00 am to claim my laundry. I had to ask at least 2 or 3 times to have a answer to each of the questions I have been asking; I am travelling to Asia for 15 years and with such a large offering of very good services in other hotels, Intercontinental should be more careful of their guests! I will not recommend the place and will never go back to Intercontinental Manila again! 26 November 2014
Rated 5.0 out of 5.0 by Best arrival and check in ever I was greeted and picked up at Manila Airport, whisked away in a wifi-enabled sedan car and arrived with someone opening the door who already knew my name. She had my room cards ready already and all I needed to do was go straight to my room, sign a few forms and I was done. Excellent. Every single member of staff was courteous, especially the bell boys who handled my luggage. I am grateful for the experience! 26 November 2014
Rated 5.0 out of 5.0 by Great Hotel We stayed at this hotel for one night only and had to leave early the next morning for an early flight. This is our only regret! We would have like to have availed of the late check out, the pool, the fitness center, etc., but did not have the time. We have stayed here before and always enjoy staying at this hotel. 26 November 2014
Rated 5.0 out of 5.0 Great hotel over all This hotel is located in a great location central to everything. The staff was very knowlegeable and attentive. 25 November 2014
Rated 5.0 out of 5.0 by Great Service The front desk and the travel assistance team were exceptionally great. They were knowledgeable and although this is my first stay here it would definitely not be the last. Looking forward to staying here in future trips. 22 November 2014
Rated 5.0 out of 5.0 by Excellent business hotel Exceptional staff and an excellent hotel for business travel. I am always pleased with the level of service given at this hotel. Highly recommend . 22 November 2014
Rated 4.0 out of 5.0 by Stay 2 nights This is the second stay in Intercontinental Mnila. I was very satisfied with your warm service.Thank your 21 November 2014
Rated 4.0 out of 5.0 egfvds 还不错,就是旧了一些 其他都还好,房间有些小,在马尼拉算是不错了 周围设施也不错,其他的也没啥了,周围有点乱 21 November 2014
Rated 5.0 out of 5.0 by Great place for staycation The hotel is conveniently located near public transportation, shopping malls and restaurants. The place exudes the elegance of old Manila which you would feel upon entering the lobby. The staff are very friendly, courteous and helpful. The room we got was spacious (at the 8th floor) which is far different from the room I was booked during my previous stay (at the 10th floor). The food was good. We also had access to the club lounge at the 14th floor which has a good view of the of the shopping area in front of the hotel. The rooms we got are very clean and has almost complete bathroom amenities. 19 November 2014
Rated 3.0 out of 5.0 by Needs a make over InterCon Manila is dated and old. although the quality of Staff is good the Hotel does need represent value for money. i have moved to Holiday Inn Makati which are far better rooms and cheaper 19 November 2014
Rated 5.0 out of 5.0 by Extremely Hospitable Staff All hotel staff are very friendly and accommodating. 19 November 2014
Rated 5.0 out of 5.0 by Perfektes Business Hotel in Makati Optimal für einen Business-Stay in Manila Makati. Hervorragende Lage und ausgezeichneter Service, internationaler Gästemix, beliebt auch für Konferenzen. 17 November 2014
Rated 3.0 out of 5.0 by Okay but not good The hotel service needs improvement. A lot of mosquitoes bit us during our stay! You should live to the 5-star value! I hope you take extra step in retrieving the high quality standard IHG Hotels have. 13 November 2014
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InterContinental Manila

  • No. 1 Ayala Ave
  • Manila
  • Philippines
  • Front Desk +63-2-7937000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Tagalog

Pet Policy

Pets are not allowed in the hotel.
  • Local Time

    8:57 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Philippine Peso (PHP)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking