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InterContinental Maracaibo

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Hotel Reviews for InterContinental Maracaibo
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 346 reviews
95%
Recommend This Property

Ratings Breakdown

346reviews

  • 5 Stars
    254
  • 4 Stars
    69
  • 3 Stars
    13
  • 2 Stars
    6
  • 1 Stars
    4

Excelente habitacion

By

2016 四月 08

club

Excelente confort, amplia, limpia y cómoda habitación

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Excellent stay

By

2016 四月 02

club

100% recommended, awesome kind attention, from the very checl in until the ast day of our stay, all impecable

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Desear'ia volver por mas tiempo

By

2016 三月 29

Hotel de fàcil lectura de las Àreas, que componen el vestìbulo : recepciòn , tiendas, valets, bar-lunch, salida secundaria.

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Buen descanso

By

2016 三月 28

club

Si tuvimos un buen descanso, lo único que pensé que si la habitación es para 4 personas el desayuno incluido era para 4 personas y no solo para 2 personas y no lo pude aprovechar

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Descanso y buen desayuno

By

2016 三月 24

club

Complacido con el descanso logrado y complementado con un desayuno sabroso y variado.

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Excelente servicio

By

2016 三月 19

club

Muy buen trato, todo impecable, excelente atencion, en pocas palabras lo maximo

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The best

By

2016 三月 15

The hotel has the best facilities and services, good value.

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Mejoras

By

2016 三月 15

El personal de consergeria excelente, Marisol de ama de llaves excelente el personal de comedor excelente, algunos empleados de recepcion y atencion al publico muy regular no enfocados en el cliente y servicio.
Lastima la salida de Karina es una perdida importante

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Ambiente del bar

By

2016 三月 14

club

El ambiente que se vive en el bar por las noches es único, realmente se disfruta con un gran nivel de seguridad, he estado allí y puedo recomendarlo con amplitud, especialmente los días jueves.

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Services and recognition

By

2016 三月 13

I should always remember them my Spire Elite category in IHG, because I perceive that they do not recognize me. They always consider that upgrading is give me a room on the executive floor and a little bag of peanuts with a bottle of water. Nothing else I receive for my category in IHG.

Posted byCustomerCare
2016 三月 24
Dear Mauro10, Thank you for taking the time to write a review of our hotel. It is regrettable that the overall level of service you have received did not live up to your expectations as our valued IHG Rewards Club Spire Elite Ambassador member. Please accept our apologies if you may have experienced any inconvenience. Although we would have preferred you had a better stay, we highly appreciate your comments. We also sent you a private message regarding your concerns. We are confident that improvements will be made to ensure we consistently provide the best hotel experience possible. Sincerely, Faith R Case Manager IHGService
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Excelente Servicio

By

2016 三月 07

club

Gente muy amable y preparada a prestar un servicio de Calidad. pese a las dificultades que afronta nuestro pais.

Se demuestra que pese a malos tiempos hay que dar la mejor cara y eso lo hacen propio quienes laboran en el hotel.

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The view to the lake is excellent. The staff are very customer oriented

By

2016 三月 07

I enjoyed my stay at the InterContinental Mbo. The staff always goes the extra mile to make you feel at home.
Thanks. !

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