Rated 4.4 out of 5 by 69
Rated 5.0 out of 5.0 by La cobra Visita a Maracaibo
Durante mi estadia en el hotel en Maracaibo,logre pasar unas noches super agradable y con una atencion inmejorable, lo recomiendo como lo mejor de la Ciudad .He visitado optras instalaciones similares pero estas estan bienb conservadas .Gracvias por su atencion.
27 June 2014
Rated 5.0 out of 5.0 by mafeh99 Comodidad
Las habitaciones son muy comodas y confortables, el personal muy atento. La comida es divina; Los desayunos son muy buenos y completos.
26 June 2014
Rated 5.0 out of 5.0 by Shalom Buena atención, ambiente acogedor
Mi experiencia en el Intercontinental Hotels, ha sido de las mejores. Gran atención y comodidad. Espacios para el trabajo y para el disfrute muy bien diseñados y confortables. Lo recomiendo altamente.
25 June 2014
Rated 5.0 out of 5.0 by Mafeh9 Very Nice
The rooms are confortable and very clean. The pool is awesome and the staff is excellent.
25 June 2014
Rated 4.0 out of 5.0 by DCPO Muy buena experiencia. Solo pocos detalles a revisar
En general la estadía fue muy placentera. Sólo el personal del Rest. durante la cena y desayuno, estaba un poco disperso y demoraban al traer los pedidos. Lo recomendaría 100% como una excelente opción para visitar y disfrutar Maracaibo.
16 June 2014
Rated 5.0 out of 5.0 by Dra. Mariby Servicio y Atención excelentes
Hotel acorde con sus estrellas. Excelente servicio, atención al cliente, confortables habitaciones, áreas sociales excelentes, restaurantes con excelente servicio y comida de calidad.!!
10 June 2014
Rated 5.0 out of 5.0 Hospedaje
Me encanto el hotel, disfrute mucho con mi pareja, quien también quedó encantada con el viaje, muy contento con sus servicios, espero utilizar su cadena pronto
10 June 2014
Rated 5.0 out of 5.0 by BI23 LO MEJOR DE MARACAIBO EN ALOJAMIENTO
La atención del personal es excelente asi como los alimentos ofrecidos y sus installaciones.
05 June 2014
Rated 4.0 out of 5.0 by achabti Maracaibo
only one complain. the breakfast is very local and should have some international touch.
05 June 2014
Rated 5.0 out of 5.0 by lamimusa excelente hotel. ubicacion y atencion
es un hotel muy bueno, lo recomiendo 100%. para familias o parejas es una excelente opción.
01 June 2014
Rated 5.0 out of 5.0 by jose a muy buen hotel
los felicito realmente el hotel es espectacular......... la ubicación, la decoración, el servicio .... todo muy bueno
19 May 2014
Rated 5.0 out of 5.0 by Shalom rest and unmatched comfort
Continuing kindness and good treatment. Areas very comfortable distraction. Highly recommended
18 May 2014
Rated 5.0 out of 5.0 by Shalom Una buena experiencia
Realmente mucha Comodidad y Atención por todo lo alto. Recomendado altamente
29 April 2014
Rated 4.0 out of 5.0 by dani_lupita Estadia de Trabajo
En general el hotel es excelente, sin embargo, las habitaciones del fondo deberían tener un mejor aislamiento sonoro ya que podía escuchar lo que pasaba en la habitación de al lado. Adicionalmente, debería mejorar la carta del restaurante.
La piscina es muy bonita y la cama super cómoda.
27 April 2014
Rated 5.0 out of 5.0 by MC09 La Mejor Experiencia no tan lejos de casa
Muy orgullosa de haber experimentado tan grata experiencia en este hotel ubicado en mi ciudad natal. Excelente atención, instalaciones modernas, nuevas y bien cuidadas, la mejor ubicación y vista de la ciudad, rica comida...olvidé mencionar la excelente atención?...disculpen lo repetitivo pero es que en verdad fue fenomenal
05 February 2014
Rated 5.0 out of 5.0 by Maparari Internet
La señal inalámbrica en las habitaciones es muy deficiente
05 February 2014
Rated 5.0 out of 5.0 by dani_lupita Good Saty
the quality of bed was amazing, the quality of the restaurants and the room, but the room service was very bad.
also i have problems with the points of the priority club because i had stayed 2 times and the point are not reflected
03 February 2014
Rated 4.0 out of 5.0 by Carlos223 Comffortable
Excellent Room, the pool is very nice! The staff And the Services in very good
24 January 2014
Rated 5.0 out of 5.0 by dani_lupita great room and services
what a great hotel! the best sleep ever....the bed very confortable and the restaurants very nice...the best plave to stay in maracaibo
23 January 2014
Rated 2.0 out of 5.0 Doesnt have hot water in the shower
The hotel and service are excellente, but the shower has not hot water,
18 January 2014
Rated 5.0 out of 5.0 Great Stay
Stayed for night to enjoy a different day and have a great time.
Bedroom is absolutely amazing and bed was super comfortable.
Love the pool area and staff was great. Kudos to the GM and team.
11 January 2014
Rated 5.0 out of 5.0 by Gerardo1974 Escapada romantica
excelente hotel 100 por ciento recomendado, buena ubicacion excelente trato del personal todo bien
11 January 2014
Rated 5.0 out of 5.0 Excelent stay, confortable beds and great staff.
We stayed at Maracaibo Intercontinental while we were waiting for or flight to Curacao that was 2 days later and really enjoyed our stay. We had two rooms (2 queen bed room) because we a family of 4. I've asked at check in fortwo contiguous room and helped out to find me at least on the same floor. They were very helpful and kind. Really great staff, from lobby to concierge to bar tenders to floor maid. Both rooms my daughters and our were very clean and confortable. Check out lobby bar's coffee (latte) great taste.
10 January 2014
Rated 3.0 out of 5.0 by GSevillar Not Cleaning Rooms Early
I was in the 10th Floor of the Ambassadors suites, and the cleaning and housekeeping times were too late,
05 January 2014
Rated 4.0 out of 5.0 by DimVNZ Good hotel
very good staff, good location, Good room service. COns the room need to be better sound proof.
11 November 2013
Rated 5.0 out of 5.0 by carlitos67 This is what a Hotel Stay is all about
I stayed at this property and I had a great time. Food was great, bar area awesome. Service incredible. Rooms were clean and comfortable. I was really impress. I would consider this hotel for my next trip to Maracaibo.
29 October 2013
Rated 4.0 out of 5.0 by iChesare Great Hotel, with some improvements to be made
I have been a client in this hotel in the past and my experience have been always great. However, they recently raised the price for the nights, and being one of the most expensive hotels in the area I would expect better quality with some things. I had some problems:
1. In the first place, I ordered some room service and it took to long to bring the food to my room, they said it would take 25 minutes, and in practice was like an hour. In addition, the food they brought was not what I have ordered, I signed the bill just because I was in a hurry to a meeting (for which I was late). I did not appreciate this treatment at all.
2. When I made the check-out I ask the concierge to bring / hold a package to a friend that was staying in the hotel too, I gave my name, room number and my friend's room number and cellphone number. To my surprise they NEVER contacted nor delivered the package and she went out of the country a few days later.
Those were my two main issues with my stay during that weekend, which I think they are NOT acceptable given the price of the Hotel.
Other than that, the room was very comfortable and the quality of my sleep was great. Breakfast was very good and I got my extended stay for being a IHG Rewards Gold Member. The people was very kind, in general, but I think they should remind the members the benefits of being a IHG reward club member.
23 October 2013
Rated 2.0 out of 5.0 by patobannon Facilities
I had a really bad experience in the hotel as the wi fi DOES NOT WORK even the hotel provided a ruter, is really bad services.
Front desk is a mix of people who are really kind and others who are more worried about what to do after work than provide solutions to the guests.
Room service came late, they brought the food but...the drink?? they forgot to bring the coke...that 45 minutes later they dropt...
I asked for a hamburger with jam and cheese, room service brought hamburguer with onions/mushrooms and cheese...
Hotel expensive, food expensive but poor quality of services
07 October 2013
Rated 4.0 out of 5.0 by jbultron Excellent serice of front desk staff
Great people, great place, will definetely come back
07 October 2013
Rated 5.0 out of 5.0 by Jon3313 Good for a business stay
The room was very confortable and clean. This hotel is a new construction. Restaurant food was very good, local taste and diferent options. Bar is a nice place, seems to be open to the public. Pool area was very clean. Not to much activities near the hotel, but with a taxi you can get in 15 minutes to local restaurants and party areas.
Wireless connection is free which is good compared to other Intercontinental Hotels (Like Miami Downtown)
I will stay here again if I have the oportunity to visit Maracaibo.
02 October 2013