Rated 4.6 out of 5 by 97
Rated 5.0 out of 5.0 by alda great service form arrival to departure
efficient staff , friendly , polite , and very much on the ball. keep up this good work ,.
30 June 2014
Rated 4.0 out of 5.0 by Mcaist Nice Location and historical building
All was fine
Nothing bad experienced
29 June 2014
Rated 5.0 out of 5.0 by Maxim the Greek Good experience
Very goog place to stay, will definetely come back next time. The only thing i did not like - they used a trick calls - "charging me extra money for the "upgrading" my room to the better one", that they did not have to do to me, once i travveled with my wife on her birthday./ The rest is good.
27 June 2014
Rated 2.0 out of 5.0 by Larry and Aude Beautiful Hotel, Amazing Location, Poor Service
The hotel is beautiful and centrally located in Marseille. The view from the terrace is breathtaking and the interior is modern and very well-appointed. Our trip started on a pleasant note when we got a free upgrade for one of the rooms we reserved (we were two families). However the service went downhill from there. We arrived at 1:30 pm and could not access the second room until 4 pm. We immediately requested a crib for our daughter but got first a pull-out bed that would not fit in the room and then had to wait another hour for a crib. Thus, we were not able to put our daughter for a nap until 3:30 pm. Waiting for the crib we decided to go for lunch at the restaurant of the hotel. Unfortunately it was understaffed and we had to wait for 45 minutes before getting 2 cold entrees (we were discouraged to take warm entrees as it would take much longer).
So magnificent hotel but not the top notch service you would expect from a 5 stars hotel and that we experienced in other Intercontinental hotels before.
26 June 2014
Rated 5.0 out of 5.0 by schwaben Elegantes Hotel in zentraler Lage
Wunderschönes neues Hotel in guter Lage am alten Hafen
24 June 2014
Rated 5.0 out of 5.0 by jacky2000 华丽的体验
15 June 2014
Rated 5.0 out of 5.0 by Leesees Exceptionally knowledgeable and friendly staff
We thoroughly enjoyed our stay at the Marseilles Intercontinental. The property is stunning with an exceptional view of the Old Port. While the accommodations are what we expected from a 5-star property, the staff was genuinely friendly, helpful and extremely knowledgable. The concierge service was just fabulous.
10 June 2014
Rated 5.0 out of 5.0 by Paulmcd100 The Best Intercontinental Hotel
Whilst I have stayed in many Intercontinental Hotels and enjoyed very good experiences, the Mon Dieu is probably the best. A truly stunning building with a sensitive conversion combining the old and new, this hotel is in a great location above the "Vieux Port". The staff were lovely, particularly the reception staff. This was a very memorable experience, alas for only one night. The only slight negative was trying to get a drink on the terrace when returning for dinner and I could not catch the waiter's eye despite not being busy. Hence, the small minus for service. However, a wonderful hotel, but a little difficult to find by car due to the one-way streets and would benefit from some additional sign posting.
09 June 2014
Rated 4.0 out of 5.0 by Saad4 Comfortable bed
The house keepers need more services and the waiters in the res
08 June 2014
Rated 5.0 out of 5.0 by Lazydaze Magnificent Marseille
Had a fabulous stay at this hotel and will return when in the Marseille area. Great location and amazing building. Was checked in at reception by a lovely young lady who was incredibly helpful. The room was fabulous with a great view. No complaints whatsoever.
07 June 2014
Rated 5.0 out of 5.0 by leeleewee Exceptional Stay
We stayed at Hotel Dieu for 4 nights, and look forward to doing it again. From check-in to check-out the, staff was exceptional, meeting every need we had and doing so with warmth and professionalism. Our room will be used as the standard for all future stays wherever we go. It was comfortable, clean, beautifully decorated... And we enjoyed the extras that so many hotels now lack (in-room wi-fi, free bottled water, coffee and tea -- these used to be standard), and our lovely terrace!
I never do reviews as I hate having to create user names and log ins, but Hotel Dieu is worth the trouble.
06 June 2014
Rated 5.0 out of 5.0 by Lolyy The top of the top
We stayed 2 nights in this fabulous hotel. Everything was perfect; the staff, the room, the big breakfast. The access to the swimming pool was a fantastic pleasure after walking all the day in Marseille. It is near the "vieux port" in a very quiet street. The hotel is beautiful, it associates old and modern with perfection. In one word: superb !
03 June 2014
Rated 5.0 out of 5.0 by gpg777 Great property Superb location
The location of the IC Hotel Dieu is second to none for proximity to the vieux port. We are pleased to say that we made the right choice of hotel on so many levels. The recently refurbed property is the most imposing in the whole area.
The reception staff are totally welcoming and professional and the room that we we were allocated was very comfortable and luxurious.
However the only negative is that the bar and brasserie doesn't compare to it's sister hotel in Cannes in both menu and service. The breakfast buffet was superb.
30 May 2014
Rated 5.0 out of 5.0 by Gus 414 comfortable bed great size room great service
Top location, great breakfast, excellent restaurant, couldn't want for anything more. Very close to the train station. Will definitely recommend.
29 May 2014
Rated 3.0 out of 5.0 by Jimminy258 Not yet a 5 stars
Pron: Room cleanliness and quality of sleeping. Hotel decoration and view fron breakfast terrace.
Cons: location of swimming after taking 2 different elevators. Pediluve into the only shower not hygienic ar all. No toilet on same floor.
Front of house staff looks at you without taking your luggage. Dead flowers on hotel entrance.
Front desk agent doesn't even ask you if you prefer bath or shower due to you don't have the both in your room.
Our executive room was faced to staff service and next to spa elevator. The view is on poor district with graffiti and scaffold.
Staff at breakfast are not nice, not discreet, not professional, inefficient at all. Bread doesn't tast good and we are in France. Buffet was half empty more than 30 minutes before end of breakfast. No kitchen show, only boiled and scrambled egg proposed.
15 May 2014
Rated 5.0 out of 5.0 by THTH1954 Unexpected good service
To say the truth, I did not expect much for this hotel because just before the stay, we had the most wonderful experience at some world famouse hotel of Monaco to celebrate my birthday of sixty years! But here, of course the atmosphere is a lot different though, the view is nice, service is very good and food is excellent ! Now We are in Paris, staying at some expensive hotel, service is not bad, but I really miss the Hotel Dieu.
11 May 2014
Rated 5.0 out of 5.0 by trolette 13 amazing place (or amazing grace?)
We spent an amazing time in this hotel. All the staff was very kind with us and we felt as VIP, kind, but discreet. The bedroom is very well decorated, the bathroom is really well made (bath and shower).
All parts of this hotel is a real pleasure for the eyes and we feel great anywhere we are.
Of course, when you've got a room with a view to the Vieux Port, you cab surely be overwhelmed, but we were only with the view to the french garden in the back yard and it was very nice too, with the morning sun ray playing on the bed before getting up.
I really hope I can come back there once more.
If there were just one thing to improve, it could be this : as you give two pillows per person, could you let one more dense than the other? It's just an idea.
08 May 2014
Rated 4.0 out of 5.0 by DYCC Excellent and Profeeional Concierge
We had a very good visit of the city of Marseille due largely to the great help we had received from Ms. Kattia JIMENZE. She is most professional, extremely pleasant, and patient. In a city which does not have a lot of choices for local tours and excursions, we were saved and were able to make the best use of our time there with her help.
28 April 2014
Rated 5.0 out of 5.0 by rcl1 Marseille
Wonderful hotel and location.
The ONLY negative that I would mention is the shower in our room. There should be something to catch the water. When the shower door is opened it does push/drag the bath mat. The water does/will come out and collect on the floor if the shower door is not completely closed.
28 April 2014
Rated 4.0 out of 5.0 by MarcBrussels excellent hotel
Great renovation, beautiful hotel extremely well located, nice design , great bathroom, very kind & efficient personnel, breakfast very wide choice and excellent. The major negative item is the mattress protector made of chemical cloth, which combined with a hot duvet made us sweat, so we did not have a good sleep. this is a pitty, because the mattress is the very best on the market.
28 April 2014
Rated 3.0 out of 5.0 by Kam.s Good service
Nice place with good situation but too expensive relative quality
15 April 2014
Rated 4.0 out of 5.0 by andrey4273 Good
Good,but uncomfortable organized breakfast.closely when choosing food.
14 April 2014
Rated 5.0 out of 5.0 by DSParis10 The perfect stay !
One night stay before a conference that I was managing for one big account.
Loved the superb building !
Amazing bed, I slept so well.
I have been very pleased to get a full and very nice support from all the staff for my conference !
I will definitely return at the Intercontinental Hotel Dieu !
27 March 2014
Rated 5.0 out of 5.0 by Simwim nice experience
beautiful design, good service, bed and linnens superbe, view fantastic! will come back!
17 March 2014
Rated 5.0 out of 5.0 by gallzick simply the best
there are many hotels in the world, this is a special one.
great architecture, very friendly staff, great view.
Honestly , I visited many Intercontinental Hotels, to me Marseille is the best ..
12 March 2014
Rated 5.0 out of 5.0 by Anoop we had a great time
all of the people working there were great.
the food was fantastic. best steak we've ever had and the chips/fries...unbelievable
08 March 2014
Rated 4.0 out of 5.0 by YannV good but....
very beautyfull hostel charged of old story
little problem i find.. after my booking staff call me for have more info about my daughter for the add bed... extra coste of 80 euros for little pliable bed!!!! on i say my daughter have 4 year. they put bath cloth for adult on the bed ??!!!???
other strange thinkgs , to go to pool you must take lift to go spa , in the spa you must take anither lift to go 1 floor down after you must cross room and take again another lift to go floor up ??? very curious
but globaly hostel is correct
brasserie restaurant good but basic food little expensive
26 February 2014
Rated 5.0 out of 5.0 by Pilgrim 45 Pilgrim45
A wonderful hotel in a remarkable setting. Good brasserie and a great bar. Friendly staff. Only draw back is the Wi-Fi price. We shall come back!
26 February 2014
Rated 5.0 out of 5.0 by Sword Amazing staff for amazing place
Beautiful building with great view of the port and " La bonne mère". We tried the room service , the food was excellent and the staff very kind and professional. The clarins spa is à must try, especially the essentiel oil showers, that's a whole experience. The girls whom work there are very helpful and caring and made us feel confortable. Overall we are more than satisfy with our stay as it exceeded our expectations.
25 February 2014
Rated 5.0 out of 5.0 by Traveleez Stellar staff, concierge and reception. Stunning resource, location
Cannot complement the staff sufficiently for their kindness, warmth and friendliness. The best !!
13 February 2014