Rated 4.6 out of 5 by 161
Rated 5.0 out of 5.0 by rodders007 a great start to my holiday
I arrived at the Hotel at 22.00 tired and a little grumpy after a bad experience at the Marsielle airport terminal MP2 the reception staff were fantastic, I was provided with an excellent meal on the Patio of the Hotel and followed that with a great nights sleep in a large comfortable bed and very well appointed room. Well done first class
17 September 2014
Rated 5.0 out of 5.0 by Lizalux Amazing building and excellent service
My choice of Marseille Hôtel Dieu was guided by the spectaclular refurbishment of the building itself. But the good surprise was that service and amenities were up to the extraordinary place and even topped my expectations. Food is a bit expensive but then the experience to have dinner and breakfast on the unique terrace with a view is worth it.
14 September 2014
Rated 5.0 out of 5.0 by Attorney Michael Surprisingly pleasant visit to Marseille
Great choice in Marseille.
Walking distance to Port and old city.
Clean and modern.
Nice indoor pool and fitness center.
Would have no hesitancy returning and recommending.
11 September 2014
Rated 5.0 out of 5.0 by Richard from US Intercontinental - Marseille a Must Stay
If you are planning going to Marseille - which you should, there's no reason to even look for another place to stay. The Intercontinental is the complete package. Every aspect of the hotel form the the staff, to the locale, to the rooms, are far above expectations. The staff is what truly makes the experience grand,as they all go out of the way to make sure everyone is well accommodated for.
10 September 2014
Rated 3.0 out of 5.0 by Bertram 65 Berlin calling!
Haus in bester Innenstadtlage mit viel Charakter und ausgesuchtem Design, aber mit einigen Mängeln, die dem Anspruch dieses Hotels nicht genügen:
Upgrade in höhere Zimmerkategorie als Ambassador / Platinum Member musste "erkämpft" werden; Beleuchtungssituation in Junior Suite unzureichend, da keine getrennte Beleuchtung im Schlaf- und Wohnbereich; Service beim Frühstück mehr als schleppend; großes Gedränge am Frühstücksbuffet in viel zu engem Raum; unzureichende Sprachkenntnisse der Mitarbeiter; "Chaos" um Anerkennung der Nächte als "qualifying stay".
05 September 2014
Rated 5.0 out of 5.0 by Vince89 Beautiful Hotel and Spa
Everything was perfect, the private terrace overlooking the "Vieux Port" is beautiful, the Spa is fantastic .. Everything was perfect !
01 September 2014
Rated 4.0 out of 5.0 by Jank72 Great experience not for everyone
Wonderful building and superb quality rooms, but due to restrictions
On altering such a classic building we found the facilities limited. Breakfast was congested in a small room and missed lack of comfortable lounges and outside pool.
The steps from the road to the front entrance are not for the faint hearted.
01 September 2014
Rated 5.0 out of 5.0 by claude69 Getränkeangebote auf dem Zimmer
Negativ fiel uns auf, dass auf dem Zimmer nur kostenpflichtige Getränke vorzufinden waren. Bei dem Zimmerpreis sollte man eigentlich davon ausgehen, zumindest eine Flasche Wasser kostenlos zur Verfügung gestellt zu bekommen! Die Preise der Minibar für nicht alkoholische Getränke sind unverschämt!!!
Der Spa-Service sollte im Zimmerpreis inbegriffen sein, zumindest für ein Deluxe Zimmer!
Vor Allem am ersten Punkt sollten Sie arbeiten.
31 August 2014
Rated 5.0 out of 5.0 by MG48 An Amazing Hotel
This is indeed an amazing hotel, every little detail is taken care of, an oasis of luxury and tranquility in the heart of a picturesque city. The location could not be better, the walk up to the hotel is very pleasant and sumptuous. The staff are super polite and helpful, very solicitous and willing to assist. Breakfast there is a must, it's simply amazing, fresh, diverse, in a perfect setting. A truly amazing place, I would return to Marseille just to stay in this hotel! Highly reccomended!
26 August 2014
Rated 5.0 out of 5.0 by Monika71 Luxury Hotel very comfortable
Comfortable bed, large room very clean. Professional Staff. Rstaurant good.
25 August 2014
Rated 5.0 out of 5.0 by Partickboy Spectacular historic building
Stayed 2 nights in mid-August on BOGO. Had booked a mid-range 'king with terrace' and got, I was assured at check-in, a 'triple-upgrade' to a prestige suite. Which was a suitably spectacular high-ceilinged suite of rooms, with my favourite part being the stand-alone bath.
Promptly delivered welcome gift was a delicious bottle of local rose wine, along with some plums and a bottle of water. The plums and water were renewed for the second night.
It's such an historic building, slap-bang in the middle of a very historic area, and they obviously took a great deal of care in the renovation and it shows.
Found all staff interactions to be good,
Had a delicious dinner at Les Fenetres restaurant on the terrace as the sun set. It's a beautiful sight looking out on to the Old Port and across to the cathedral on the hill. Although for early-to-bed, early-to-rise types like us the fact nothing really starts to get going till 8pm was a little tricky, though that's more true of Marseille in general than the hotel specifically.
The hotel sits cheek by jowl with slightly less salubrious areas which, for me, is a plus as I like the city buzz but others may find it less so, that said the hotel sits as something of an island with only one way in and out.
All in all an excellent hotel
24 August 2014
Rated 5.0 out of 5.0 by RLtravel Amazing place, stay, crew, experience
Probably one of my finest hotel experience, standard room are large enough, very comfy, huge bathroom, breakfast buffet with marseille view was perfect. Same for gym and spa.
Definetly coming back !
18 August 2014
Rated 5.0 out of 5.0 by Mr L Beautiful location, hotel and facilities
First time in Marseille and what a fantastic experience.
We will certainly return. The balcony and view from the bathroom were second to none.
18 August 2014
Rated 5.0 out of 5.0 by PetrG Best hotel in Marseille
Returned back one year after our first stay. The hotel is as new and good as it was when opened; service/staff has improved substantially (there were some minor hiccups after the opening but now all gone). A perfect place to stay in Marseille overlooking the old port, beautiful setting of the property (old hospital very wisely converted), nice and tidy modern rooms.
Bravo to the hotel staff, in particular, Pascale.
14 August 2014
Rated 5.0 out of 5.0 by matcawth A fabulous city break
Perfectly situated between the artistic Le Panier quarter and the Vieux Port, the Hotel Dieu's magnificent setting, superb amenities and warm Provencal welcome place it right at the top end of hospitality experiences. Visiting for 4 nights as a family with 2 teens, we found that our rooms were extremely comfortable and regularly serviced; the air conditioning was quiet but highly effective and we we never short of towels or fluffy bathrobes. The terrace of the bar and restaurant must be amongst the most spectacular anywhere. The brasserie Les Fenetres, although not cheap, was very good indeed. All aspects of the welcome and service were warm and highly efficient. It would perhaps be invidious to single out any one aspect above any other, but special mention must be made of the knowledge and highly positive attitude of the concierge team. This was our first stay in an InterContinental and a first visit to Marseille, but probably not the last in either case. Highly recommended.
Room Tip: We had very satisfactory rooms facing the back, but those with a more ample budget would not regret splashing out on accommodation facing Le Vieux Port and the spectacular Notre Dame de la Garde - simply stunning.
13 August 2014
Rated 5.0 out of 5.0 by Francois1180 Great stay
Magnificent view from our room and wonderful staff made our stay fantastic.
We came with a 6-month old baby and he too was treated like a king (with gifts, lots of attention from staff,etc.)
Location is perfect for visits and shopping.
Only thing is I would have appreciated some more high tech equipments like an ipod dock.
10 August 2014
Rated 5.0 out of 5.0 by hansboy Fascinating city, perfect resort, wonderful staff.
Such a nice hotel in Marseille downtown!
Nice dining experience at both restaurant.
Thanks Marie treat us so well!
Definitely visit Intercontinental Marseille again in the future.
07 August 2014
Rated 4.0 out of 5.0 Great Service!
Great service from the staff with a little hiccups.
05 August 2014
Rated 5.0 out of 5.0 by tajar comfortable
Hotel is very comfortable, nice room, nice staff, and good loication in the city
05 August 2014
Rated 5.0 out of 5.0 by Mary52014 Terrific Staff
While the hotel building and location are an incredible adventure, it is the friendly and very professional staff that made our stay a perfect and memorable event. From the initial staff at the front desk to the restaurant, lounge attendees and housekeeping the personnel were well trained and helpful without being intrusive. A special thank you to Jonathan and Sylvia for their recommendations and enjoyable conversation on the local area. We look forward to a return visit and would recommend this hotel to everyone visiting Marseille.
05 August 2014
Rated 4.0 out of 5.0 by Mcaist Perfect Hotel
Second time stayed this hotel.
All was perfect again.
Specially the building ( was an old hospital) is interesting.
And nice location.
Very nice staff. Everywhere, reception, entry, breakfast, spa etc.
room service is wonderfull.
My upgrade done well and kindly.
Perfect wellcome drink and food.
Only very small issue that swimming pool and spa close to early. On case it will be 2more hours later, would br better.
Thanks for that concept to Intercontinental.
04 August 2014
Rated 5.0 out of 5.0 by M M C C Excellent service, Great facilities, Outstanding experience
It must be one of the best hotels that I have had experienced in my international travel. The location of the hotel is in the heart of the port area of Marseille. The view from the front of the hotel is unbelievably pretty. The services provided by the well- trained staff make you feel that you are their most treasured customers. The food served in the various restaurants is truly outstanding and of the highest quality. The rooms size is exceedingly comfortable and so are the beds. It makes the perfect base for your visit to the southern part of France. It is a must try experience!
04 August 2014
Rated 4.0 out of 5.0 by Grimble Room Cleanliness
When we checked into our room, we found that the WC and the toilet compartment in our bathroom was wet and the wc was dirty from the previous guest use, which was both a shock and an immediate turn off.
Fortunately, housekeeping was prompt and sent staff to clean the bathroom and also the guest room door which was covered in hand and finger marks.
It appeared that the room had suffered due to a very fast turn around from the previous occupant, which we appreciated after a long flight but at the same time for a hotel of this standard it was a shock.
Otherwise our stay was most enjoyable except for one of the male concierge staff who was quite rude and snobbish. By contrast, his colleagues and the bell staff were outstanding.
31 July 2014
Rated 5.0 out of 5.0 by RJAJ Fantastic Property
The Marseille Intercontinental Hotel Dieu is an outstanding property. The building is one of the more striking structures in the city and the owners have done a phenomenal job renovating it and making it a truly five-star experience. Our room was very comfortable and very clean and the upgrade we paid for to have a balcony was well worth the money as it was almost like having a separate living room. We would highly recommend the property to anyone travelling to Marseille.
30 July 2014
Rated 5.0 out of 5.0 by wjBilly66 THE STAFF WAS GREAT
The staff was outstanding! Courteous, friendly, and helpful. Only down fall, breakfast service was a little slow and waters, juices, coffee hard to get, my coffee in the room was not provided daily, and I was over charged for the mini bar. I was charged 40eu but only used the power converter that was priced at 12 Euro.
When I called about the coffee in the room it was rectified in a matter on minutes! Well done! The mini bar over charge I didn't realize till I departed so this is the first time I have mentioned it.
Love the Intercontinental experience overall. Hats off to the staff overall!
27 July 2014
Rated 5.0 out of 5.0 by Bobtheworldtraveler An historic location
Great stay, quiet and comfortable, in the heart of the city, and inside an historic location
27 July 2014
Rated 3.0 out of 5.0 by pro5*hotels Great location and views
The service could be improved, especially in housekeeping. Guest requests for any additional amenities should be noted and provided especially after reminders and proper turndown service should be provided.
At breakfast, the staff should clear away used plates etc esp when they see that table is crowded. The hotel was well staffed. It would have been nice if the bell boys / doorman had advised us that our taxi to airport had arrived (we were sat in the lobby) rather than for us to check everytime a taxi arrived at the entrance. Usual service aspects I have come to expect in a 5* hotel.
Location is great and the views from the terrace bar are amazing!
23 July 2014
Rated 5.0 out of 5.0 by Bibine Long Way to fthe room but it was worthly, excellent ! Next time Iwill ask for the port view !
I will certainly recommend this hotel to all of those who want to visit Marseille. Just a walk away from everywhere.
Paris has his Eiffel tower, Marseille has his Hotel Dieu Intercontinental !
Tks to all competent staff !
22 July 2014
Rated 5.0 out of 5.0 by MDom great experience
everything was perfect , délicious food ,very comfortable room, very quiet , nice garden and terrasse
18 July 2014
Rated 5.0 out of 5.0 by SugarRay3 Wonderful experience.
We spent three fabulous days at this hotel and enjoyed every minute. It is so well located, with amazing views. I cannot stop thinking about our delicious breakfasts on the terrace. A special mention and thank you to the Concierge. The best Concierge Desk I have ever used.....
15 July 2014