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Rated 3.8 out of 5 by 48 reviewers.
Rated 5.0 out of 5.0 by El Hotel de Siempre-Gracias por su Servicio definitivamente no quedo en otro hotel, el personal y el servicio es excelente, cumplen con la promesa de servicio de los intercotninentals, lastima que no le hagan update de habitaciones y fachada, pero el servicio habla por si solo y saca la cara por los aspectos por mejorar. Todo desde el registrob de entrada, restaurantes,spa es marivillos el trato del perosnal. Gracias y los seguire visitando 27 February 2014
Rated 5.0 out of 5.0 by Extremely nice staff A good stay in Medellin. Could have more choices for breakfast. Excellent bed &linnens. Would go back when i can. 23 February 2014
Rated 5.0 out of 5.0 by Good Service All the experience on the hotel has been excellent. The rooms will be better. 16 February 2014
Rated 2.0 out of 5.0 by Bad Hotel good swimming pool I stay at this hotel every time I visit Medellin and every time I write a note which say find another hotel for your next stay. The hotel is old, there are only 7 upgraded rooms which are decent but they are always occupied. As platinum member I have never been upgraded. The breakfast has a lot of variety but the decor is so bad. They do have a nice swimming pool and tennis courts which are the main reason why I stay there. The location is very convenient also I would recommend this hotel if you play tennis or like to swim, other than that, there are plenty of newer cleaner hotels In Medellin. 05 February 2014
Rated 1.0 out of 5.0 Bad Experience As a regular Intercontinental user I was appalled by the overall uncleanliness and decay of the rooms at the Intercontinental Medellin. The carpet in my room was heavily stained including blood stains near the door of the bathroom. The overall room decor was worn down - Furniture was chipped, dirty and stained. The room curtains were dirty and had holes in several places. The shower was filthy and the lighting in the room was deplorable. I was unable to sleep the entire time I was there due to a high level of noise in the hallways including the maid staff having conversations at high volume at 7am. My room key did not work on a number of occasions and I had to have a staff member walk up to my room with me more than once to be able to get into my room. As someone that is a native of Medellin I am embarrassed to think what people must think of our city when they stay at your property. I will never stay at this property again - absolutely disgusting. 26 January 2014
Rated 4.0 out of 5.0 by Great Service...Property Needs Upgrade I arrived and was given an upgrade to a Junior Suite, this was a mistake.... the little kids next door decided to have running matches in the hallways until 1am. I had dinner in the restaurant and it was excellent..great service and ambiance. I took a shower... but no hot water...after some problem solving...found out that the markings on shower knob were flipped and the blue section was for hot water not the red(like it is in the rest of the world). Overall the stay was nice, but the property does need some upgrades...still I would recommend this property to anyone staying in Medellin. 13 January 2014
Rated 4.0 out of 5.0 by Great facilities It is an older hotel, but it has great restaurants and good service. The rooms are a bit too old and the bed is hard not too comfortable. I prefer softer beds. But I will stay there again because the people are friendly. 09 December 2013
Rated 5.0 out of 5.0 by Como siempre una experiencia maravillosa, excelente servicio , privacidad y tranquilidad Muy bueno. La habitación, sus restaurantes y zonas húmedas son excelentes. El personal comprometido con el servicio 04 December 2013
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  • Calle 16 #28-51 Variante Las Palmas
  • Medellin , C007-06
  • Colombia
  • Front Desk +57-4-3194450 +1106

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Contact hotel for details
  • Local Time

    5:24 AM
    • CHECK-IN

      3:00 PM

      1:00 PM Late Check out Available


    • US Dollar $ (USD)


    • 2 Room(s) with Accessibility Standards
    • Parking