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Rated 3.7 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Sientase como en su casa Cuando vaya a Medellin y quiere sentirse como en su casa, no dude en hospedarse en el Hotel Intercontinental de Medellin. Sienta la comodidad de la habitacion y la calidez y amabilidad de los empleados del hotel 31 August 2014
Rated 3.0 out of 5.0 by Inter Medellin The hotel is nice but the rooms are quite old. The service and food are great! One of the most expensive hotels in town,. Probably the biggest hotel in Medellin. 25 August 2014
Rated 4.0 out of 5.0 by personal atento, cama comoda, baño muy limpio muy uena ubicacion, buen ambiente , personal gentil, la señora de los masajes en una reina. 21 August 2014
Rated 5.0 out of 5.0 by Excelente atención y comodas instalaciones El hotel es muy bonito y tranquilo, perfecto para descansar. Los servicios adicionales así como su zona de piscina, gimnasio, restaurantes, hacen muy placentera y cómoda la estadía. Muy recomendable para negocios o viajes de placer. 17 August 2014
Rated 2.0 out of 5.0 by Room cleanliness and bathroom comfort I might suggest that any of your staff spend a night in one of your rooms at the Medellin Intercontinental. Great service but very disappoint room overall. I was told you are in a process for a full refurbished rooms. My feeing is that It took you too long to make the decision and it shouldn't mean that you might stop spending one penny is carpet cleanliness for instance... As a business traveler, I spend an average of 130 nights away from home. When I book one of your intercontinental hotels, I really expect more that you get in Medellin. 16 August 2014
Rated 5.0 out of 5.0 by Intercontinental Medellín Excelente servicio. Recomendado el restaurante al lado de la Piscina. 14 August 2014
Rated 3.0 out of 5.0 by Need to renovate Need to renovate. Location Excellent, Staff Excelent, ROOM CARPET POOR!!!!!!! 05 August 2014
Rated 3.0 out of 5.0 by OK Stay Lukewarm shower in the early morning. If you're getting up really early, better to take your shower the night before. The carpet was filthy. Very nice staff people. Just up the hill from a very good restaurant, and there is a pretty good restaurant in back of the hotel. 04 August 2014
Rated 5.0 out of 5.0 Excelente elección Sin dudar recomendaría este hotel, porque toda la experiencia ha sido excelente, tanto de las instalaciones como el servicio, 02 August 2014
Rated 5.0 out of 5.0 by Great place to stay Excelente hotel para hospedarse, ya sea por placer o por negocios. 30 July 2014
Rated 5.0 out of 5.0 by Great experience... except The facilities, restaurant, staff, pool etc was excellent. All was excellent except the air conditioning maintenance man was unable to fix the complaint after three or more visits and front desk staff was a little slow to offer another room. 30 July 2014
Rated 4.0 out of 5.0 by Nice property I enjoyed my stay at this property. While I had read that the hotel was in need of renovation, i found it to be warm and welcoming and my room was clean and comfortable. While I did have some issues with the staff at the front desk, the rest of the staff (restaurant/bar/bellhops/laundry service) were excellent and very accommodating. 30 July 2014
Rated 5.0 out of 5.0 by lindo entorno Agradable hotel. Con muchos huéspedes en eventos. Comida no me resultó variada. Los empleados son atentos. El diseño constructivo del hotel es un poco complejo para seguir. 29 July 2014
Rated 4.0 out of 5.0 by HABITACIÓN POCO CONFORTABLE La habitación requiere de algunos cambios entre ellos alfombra. pintura, aire acondicionado y del baño. 29 July 2014
Rated 5.0 out of 5.0 by Una gratísima y confortable estadía Poder disfrutar de los servicios del Hotel InterContinental Medellín en un plan de negocios o de actividad laboral es darle un toque de placer a las obligaciones profesionales. Las comodidades y la disponibilidad de todo lo que se requiere para satisfacer lo necesario y lo deseado, indican que es de las mejores experiencias que puedan tenerse cuando se trata de trabajar en un ambiente agradable que invita a ser productivo. Una estadía en el Hotel InterContinental Medellín nos hará desear permanentemente volver a tener la oportunidad de disfrutar de todos sus servicios. 27 July 2014
Rated 5.0 out of 5.0 by Excelente hotel Mi estadía fue altamente satisfactoria. Es un hotel recomendable desde todo punto de vista. El servicio del hotel así como la atención de sus empleados es altamente satisfactorio. 22 July 2014
Rated 2.0 out of 5.0 by Good staff, poor rooms need renovation Massive need for renovation of all the physical facilities, especially guest rooms. The staff are very pleasant and doing the best they can with what they have. 19 July 2014
Rated 4.0 out of 5.0 by disadvantage of location Any time we need a car or taxi for transportation. 07 July 2014
Rated 2.0 out of 5.0 by Good location for Rionegro airport but very tired property The property requires refurbishment badly. However, the attentive staff and location somewhat compensate for this, 07 July 2014
Rated 1.0 out of 5.0 by el hotel pesadilla el hotel es una pesadilla, que la hace posible todo el personal que atiende especialmente el de la piscina.Con habitaciones viejas, el piso de la habitación suena y todo es como viejo, que pereza volver a quedarme alla. El check out es demorado. El dormir alla me dio dolor de cuello, y cuando van a hacer limpieza a la habitación resulta un fastidio que esten tocando la puerta todo el tiempo. El desayuno es de tecera la misma cosa todos los dias. 03 July 2014
Rated 4.0 out of 5.0 by Title A bit dated, but amazing service and great restaurant. 03 July 2014
Rated 5.0 out of 5.0 by Como siempre Excelente Nunca defrauda el hotel, el personal siempre esta atento a las necesidades para tener una buena estadia. 25 June 2014
Rated 5.0 out of 5.0 by quality and safety Been staying at Hotel for 12 years ( sometimes twice a month for two years )..feels like home...Service is uncomprable...spectacular views of Medellin..its just the best 10 June 2014
Rated 2.0 out of 5.0 by Not Good This is an old, tired hotel. Few of the staff speak English. The location was difficult. Their guest policy reminded me of a college dorm. If the guest doesn't "check out" then you are charged an extra US $50 per night! 09 June 2014
Rated 1.0 out of 5.0 by Terrible el estado de las habitaciones Es terrible el estado de las habitaciones sucias, descuidadas, sin mantenimiento. Tuve que pedir cambio de habitacion 02 June 2014
Rated 3.0 out of 5.0 by Won't stay again at this property anytime soon This property is poorly maintained, in general needs an infrastructure refresh, WiFi service is very slow and unreliable. I will not stay at this hotel in my next visit to Medellin. 01 June 2014
Rated 4.0 out of 5.0 by Great restaurant by the pool Room was clean and provided a quiet nights sleep. Coffee facility in the room was sadly lacking coffee, creamer etc. Other than this would stay again as staff are very friendly and give service with a smile 01 June 2014
Rated 1.0 out of 5.0 by shabby carpets, defunct internet, blocked plumbing Everything that can go wrong in a property has gone wrong in this one. to start with, The internet never works in the rooms. call the reception and the only solution they have is for you to restart your machine. the carpets in the rooms are so dirty - see picture attached. The plumbing in the toilets is atleast 50 years old and every outlet is clogged. The flush is a whirlpool which you HAVE to witnesss should you wish to clear your show! The menus in the restaurants are miserable because all of them feed off one kitchen so essentially it is the same stuff being served in different forms and shapes. While rooms do their worst, the hotel proudly displays signs of an ongoing remodeling in the public spaces (meeting rooms in the basement etc.) - shows the management's priority. Finally, sleep quality. I was startled at midnight by my neighbour who was violently beating on the door that separates adjoining rooms. When i called hotel security, they investigated and found that the intoxicated neighbor found the volume of CNN playing on my TV too loud and instead of calling the hotel staff, decided to take matters into his own hands and beat up the door in between the rooms. The hotel's solution to the problem? Move me into another room at midnight, a room with a shabbier view and the incovenience of repacking all my stuff because the guy next door was drunk. In summary, Intercontinental is ruining its brand name working with "Movich" etc and should look at alternatives fast. This is a typical problem of local companies trying to deliver on a global experience. Overall, an extremely lousy experience. 26 May 2014
Rated 4.0 out of 5.0 by COMFORTABLE STAY I spent 3 nights at the hotel for an international event. Staff was very helpful and professional. Service was very good. The business event was very successful. 19 May 2014
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  • Calle 16 #28-51
  • Medellin , C007-06
  • Colombia
  • Front Desk +57-4-3194450 +1106

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

No Pets Allowed. Not permited any pet or animal, even temporarily, anywhere in the hotel.
  • Local Time

    4:19 PM
    • CHECK-IN

      3:00 PM

      1:00 PM Late Check out Available


    • US Dollar $ (USD)


    • 2 Room(s) with Accessibility Standards
    • Parking