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  • 1 888 IC HOTELS
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Rated 3.8 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Excelente hotel Mi estadía fue altamente satisfactoria. Es un hotel recomendable desde todo punto de vista. El servicio del hotel así como la atención de sus empleados es altamente satisfactorio. 22 July 2014
Rated 2.0 out of 5.0 by Good staff, poor rooms need renovation Massive need for renovation of all the physical facilities, especially guest rooms. The staff are very pleasant and doing the best they can with what they have. 19 July 2014
Rated 4.0 out of 5.0 by disadvantage of location Any time we need a car or taxi for transportation. 07 July 2014
Rated 2.0 out of 5.0 by Good location for Rionegro airport but very tired property The property requires refurbishment badly. However, the attentive staff and location somewhat compensate for this, 07 July 2014
Rated 1.0 out of 5.0 by el hotel pesadilla el hotel es una pesadilla, que la hace posible todo el personal que atiende especialmente el de la piscina.Con habitaciones viejas, el piso de la habitación suena y todo es como viejo, que pereza volver a quedarme alla. El check out es demorado. El dormir alla me dio dolor de cuello, y cuando van a hacer limpieza a la habitación resulta un fastidio que esten tocando la puerta todo el tiempo. El desayuno es de tecera la misma cosa todos los dias. 03 July 2014
Rated 4.0 out of 5.0 by Title A bit dated, but amazing service and great restaurant. 03 July 2014
Rated 5.0 out of 5.0 by Como siempre Excelente Nunca defrauda el hotel, el personal siempre esta atento a las necesidades para tener una buena estadia. 25 June 2014
Rated 5.0 out of 5.0 by quality and safety Been staying at Hotel for 12 years ( sometimes twice a month for two years )..feels like home...Service is uncomprable...spectacular views of Medellin..its just the best 10 June 2014
Rated 2.0 out of 5.0 by Not Good This is an old, tired hotel. Few of the staff speak English. The location was difficult. Their guest policy reminded me of a college dorm. If the guest doesn't "check out" then you are charged an extra US $50 per night! 09 June 2014
Rated 4.0 out of 5.0 BUENA UBICACION HOTEL SITUASDO GEOGRAFICAMENTE BIEN, BUENA VISTA, BUEN SERVICIO, AUNQUE LA TEMPERATURA DE LA HABITACIOS ES BASTANTE CALIENTE. 05 June 2014
Rated 1.0 out of 5.0 by Terrible el estado de las habitaciones Es terrible el estado de las habitaciones sucias, descuidadas, sin mantenimiento. Tuve que pedir cambio de habitacion 02 June 2014
Rated 3.0 out of 5.0 by Won't stay again at this property anytime soon This property is poorly maintained, in general needs an infrastructure refresh, WiFi service is very slow and unreliable. I will not stay at this hotel in my next visit to Medellin. 01 June 2014
Rated 4.0 out of 5.0 by Great restaurant by the pool Room was clean and provided a quiet nights sleep. Coffee facility in the room was sadly lacking coffee, creamer etc. Other than this would stay again as staff are very friendly and give service with a smile 01 June 2014
Rated 1.0 out of 5.0 by shabby carpets, defunct internet, blocked plumbing Everything that can go wrong in a property has gone wrong in this one. to start with, The internet never works in the rooms. call the reception and the only solution they have is for you to restart your machine. the carpets in the rooms are so dirty - see picture attached. The plumbing in the toilets is atleast 50 years old and every outlet is clogged. The flush is a whirlpool which you HAVE to witnesss should you wish to clear your show! The menus in the restaurants are miserable because all of them feed off one kitchen so essentially it is the same stuff being served in different forms and shapes. While rooms do their worst, the hotel proudly displays signs of an ongoing remodeling in the public spaces (meeting rooms in the basement etc.) - shows the management's priority. Finally, sleep quality. I was startled at midnight by my neighbour who was violently beating on the door that separates adjoining rooms. When i called hotel security, they investigated and found that the intoxicated neighbor found the volume of CNN playing on my TV too loud and instead of calling the hotel staff, decided to take matters into his own hands and beat up the door in between the rooms. The hotel's solution to the problem? Move me into another room at midnight, a room with a shabbier view and the incovenience of repacking all my stuff because the guy next door was drunk. In summary, Intercontinental is ruining its brand name working with "Movich" etc and should look at alternatives fast. This is a typical problem of local companies trying to deliver on a global experience. Overall, an extremely lousy experience. 26 May 2014
Rated 4.0 out of 5.0 by COMFORTABLE STAY I spent 3 nights at the hotel for an international event. Staff was very helpful and professional. Service was very good. The business event was very successful. 19 May 2014
Rated 2.0 out of 5.0 by Habitaciones en muy mal estado El hotel cuenta con áreas comunes en muy buen estado (piscina, gimnasio, restaurantes,etc.). Las habitaciones urge sean remodeladas, me he hospedado en habitaciones de todas las categorías del hotel y TODAS huelen a polvo, aire acondicionado en mal estado, colchones y almohadas bastante viejas, alfombras sucias. La ubicación es la adecuada para mi trabajo, así como los servicios de salones y multimedia que proveen. 13 May 2014
Rated 5.0 out of 5.0 by Great Service This was my third stay at this Hotel. As always, my experience was great. The service here is impeccable. The hotel is a little older, but the great staff makes up for it. The front desk staff, day and night, go out of their way to accommodate you. The doorman was very courteous and helpful. I would get back to the hotel late every night and there is 24 hour room service. Thank you for another pleasant experience at your hotel. 13 May 2014
Rated 4.0 out of 5.0 by Great but no hot water in sink Great service, but hot water pressure in shower was near zero and top it off no hot water in sink. Meal service in Fogon was excellent, if you can try their hot stone specialities. Spa, pool and gym was awesome. Overall customer services was great, will still recommend this property. 07 April 2014
Rated 3.0 out of 5.0 by Good Amenities but Noticeably Old Rooms are old, internet system is not that great but the overall experience is good thanks to great service. 31 March 2014
Rated 5.0 out of 5.0 Comfrotable room and great service I was very happy in the Hotel, because is very confortable and luxory. But the most important, is, that fell important 31 March 2014
Rated 5.0 out of 5.0 by Perfect I had no issues during my stay at the InterContinental Medellin. The room was clean and very comfortable, maybe too comfortable, I didn't want to leave the hotel. The food was delicious and was delivered within 10-20 minutes to my room, which is a huge plus in my book. The entire staff was very friendly and helpful. When I travel to Medellin in the future, I will only stay at the IC Medellin. 25 March 2014
Rated 3.0 out of 5.0 by Hay que renovar El hotel se ha quedado algo viejo y encajonado por los altos edificios de alrededor, pero sigue siendo la mejor localización. La habitación si bien era espaciosa, estaba pobremente amueblada y se le notaban los años. La moqueta tenía manchas visibles en varias parte. El servicio es excelente. Sin embargo tuve un incidente muy desagradable en el check inn, que no solo duró casi media hora, sino que un empleado me trató de forma francamente descortés. Entiendo que estaba en prácticas. Las señoritas que me atendieron después fueron eficientes y muy amables, como es la costumbre en ese hotel. 23 March 2014
Rated 5.0 out of 5.0 by Excellent staff & service Everything was perfect except the carpet in the room showed some signs of wear and some staining. Everyone always greeted me with a smile, a comment, and asked how they may be of assistance. The bartenders and servers were exceptionally friendly. I walk with a cane and one young lady even brought me a pillow. Thank you to every one at Hotel Intercontinental Medellin! 13 March 2014
Rated 5.0 out of 5.0 by Extremely nice staff A good stay in Medellin. Could have more choices for breakfast. Excellent bed &linnens. Would go back when i can. 23 February 2014
Rated 5.0 out of 5.0 by Good Service All the experience on the hotel has been excellent. The rooms will be better. 16 February 2014
Rated 2.0 out of 5.0 by Bad Hotel good swimming pool I stay at this hotel every time I visit Medellin and every time I write a note which say find another hotel for your next stay. The hotel is old, there are only 7 upgraded rooms which are decent but they are always occupied. As platinum member I have never been upgraded. The breakfast has a lot of variety but the decor is so bad. They do have a nice swimming pool and tennis courts which are the main reason why I stay there. The location is very convenient also I would recommend this hotel if you play tennis or like to swim, other than that, there are plenty of newer cleaner hotels In Medellin. 05 February 2014
Rated 1.0 out of 5.0 Bad Experience As a regular Intercontinental user I was appalled by the overall uncleanliness and decay of the rooms at the Intercontinental Medellin. The carpet in my room was heavily stained including blood stains near the door of the bathroom. The overall room decor was worn down - Furniture was chipped, dirty and stained. The room curtains were dirty and had holes in several places. The shower was filthy and the lighting in the room was deplorable. I was unable to sleep the entire time I was there due to a high level of noise in the hallways including the maid staff having conversations at high volume at 7am. My room key did not work on a number of occasions and I had to have a staff member walk up to my room with me more than once to be able to get into my room. As someone that is a native of Medellin I am embarrassed to think what people must think of our city when they stay at your property. I will never stay at this property again - absolutely disgusting. 26 January 2014
Rated 4.0 out of 5.0 by Great Service...Property Needs Upgrade I arrived and was given an upgrade to a Junior Suite, this was a mistake.... the little kids next door decided to have running matches in the hallways until 1am. I had dinner in the restaurant and it was excellent..great service and ambiance. I took a shower... but no hot water...after some problem solving...found out that the markings on shower knob were flipped and the blue section was for hot water not the red(like it is in the rest of the world). Overall the stay was nice, but the property does need some upgrades...still I would recommend this property to anyone staying in Medellin. 13 January 2014
Rated 4.0 out of 5.0 by Great facilities It is an older hotel, but it has great restaurants and good service. The rooms are a bit too old and the bed is hard not too comfortable. I prefer softer beds. But I will stay there again because the people are friendly. 09 December 2013
Rated 5.0 out of 5.0 by Como siempre una experiencia maravillosa, excelente servicio , privacidad y tranquilidad Muy bueno. La habitación, sus restaurantes y zonas húmedas son excelentes. El personal comprometido con el servicio 04 December 2013
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InterContinental Medellin

  • Calle 16 #28-51
  • Medellin , C007-06
  • Colombia
  • Front Desk +57-4-3194450 +1106

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

No Pets Allowed. Not permited any pet or animal, even temporarily, anywhere in the hotel.
  • Local Time

    6:13 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking