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Heilong Lake

Rated 3.7 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 by 环境一流 床铺很舒适,客房环境相当好,但是被子太厚,特别是夏天,应该提供不同厚度的被子供顾客选择。晚餐品种较少,建议改进。 10 July 2014
Rated 5.0 out of 5.0 by 对睡眠质量的充分考虑体现了酒店的专业水平 酒店对睡眠质量的考虑细致周到,例如在客房的灯光布置、窗帘、床垫和枕头的选择等方面,都体现了较高的专业水准。 09 July 2014
Rated 3.0 out of 5.0 by 我认为满意的住宿体验 我个人期望的满意的住宿是有宽大舒适的床,有宽大的卫生间,硕大的浴缸(最好是双人或者三角)。同时晚上能够足够安静。早上不要太早有工作人员走动或者工作产生的噪音。能提供必要的健身设施,丰盛的早餐。 08 July 2014
Rated 5.0 out of 5.0 by 泳池很棒 酒店的泳池很棒。有大有小,各种功能的都有。小朋友很喜欢,大人也能得到很好的放松。但是没有会员住宿记录,也没有会员积分。 19 June 2014
Rated 4.0 out of 5.0 by 床铺舒适,泳池硬件不错 洲际的管理差也差不到哪儿去,虽然黑龙潭很偏僻,不过整体服务还算可以,就是前台的小伙子回答有点马虎,说酒店不提供拼床,因为床太重了,可是客房部又回答可以,这真让人为难。泳池是酒店的一大亮点,池子比较多,室内室外,恒温常温的都有,而且室外池的景色也很美,很适合带着小孩去度假,不过酒店周边的饮食都是农家乐,爱干净的人士就只有接受酒店餐厅的价格了。 15 June 2014
Rated 2.0 out of 5.0 服务达不到五星酒店标准 硬件不错,软件服务差!员工服务水平员工加强培训;礼宾部和游泳池员工服务最差!前台业务技能不是太娴熟;员工对酒店环境不了解; 09 June 2014
Rated 5.0 out of 5.0 by 整体感觉良好 整体感觉酒店比较大气,位置好,是个度假的好地方。不过还是感觉客房数量少了些,订房很困难,酒店周边的游玩项目太少了,比较孤单。 09 June 2014
Rated 3.0 out of 5.0 一流的硬件,不入流的服务 酒店的硬件真心很不错,装修方面没得挑剔。但是员工的服务之差完全是差的出了水平,晚上10点之后就没有送餐服务,作为一个五星级酒店居然干的出来,前台人员也不知道优越会是什么东西,呼叫房间服务等了半个小时,退房的时候态度也很恶劣。整体感觉就是员工培训完全不够,不知道什么叫做基本的服务意识。 02 June 2014
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Heilong Lake
  • No1 Xi Hu Avenue, Si Hai Community
  • Meishan , 620561
  • China, People's Republic Of
  • Front Desk +86-28-36689999

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Chinese

Pet Policy

No pets allowed except guide dogs and service animals
  • Local Time

    4:56 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 1 Room(s) with Accessibility Standards
    • Parking