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James Ridenour

James Ridenour

Chief Concierge 61386271473

Welcome To Melbourne

Hello and welcome to the InterContinental Melbourne The Rialto. I'm James Ridenour, your Concierge. My team and I are looking forward to sharing our amazing city with you. Our goal is to help you to enjoy an authentic experience in Melbourne.

The InterContinental Melbourne the Rialto is located on the New York end of Collins Street and is close to all the best that Melbourne has to offer. The hotel is one of Melbournes most stylish locations with breathtaking architecture and interior design. The concierge is located in the centre of the grand atruim at the Collins Street entrace to the hotel and we look forward to helping you to make the most out of your Melbourne experience.





Start your day with a stroll through the beautiful Royal Botanic Gardens which houses over 10,000 species of plants. Complete with lake and gazebos, the gardens offer stunning views of Government House and the city skyline. Explore the children's garden, herb garden, fern gully, rose garden, eucalyptus grove and the Australian rainforest walk. You'll find the gardens in bloom whatever time of year you visit, even in winter when the camellias are perfect. Finish your walk with morning tea at the Observatory Cafe located at the main gates of the gardens.


Next, walk up the magnificent St Kilda Road to Federation Square - a complex of galleries, museums, restaurants and shops constructed of glass, zinc and sandstone. Take time to visit the exceptional National Gallery of Victoria (NGV) Australia. This public gallery houses an extensive Aboriginal and Australian fine art collection.


For dinner enjoy the contemporary grill at Rockpool (reservations essential). Watch out for the fire show on the promenade on the hour after dusk. After dinner stroll along the promenade towards St Kilda Road. En route, look out for the Travellers Bridge; with its bright yellow entrance, a monument to the many immigrants to Australia. Cross the river on the historic Princes Bridge and enjoy the spectactular view of the city. Many landmarks such as Flinders Street Station, Federation Square and the Arts Centre are beautifully lit at night.

InterContinental Melbourne The Rialto

  • 495 Collins Street
  • Melbourne , 3000
  • Australia
  • Front Desk +61-3-86271400

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, Greek, English, Spanish, French, Hindi, Indonesian, Italian, Japanese, Korean, Punjabi, Portuguese, Slovak, Turkish, Chinese

Pet Policy

Guide dogs or service animals allowed
  • Local Time

    5:15 PM
    • CHECK-IN

      3:00 PM

      11:00 AM Late Check out Available


    • Australian Dollar $ (AUD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking