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  • 1 888 IC HOTELS
  • Book online or call:
 
Rated 4.5 out of 5 by 689 reviewers.
Rated 5.0 out of 5.0 by Great service The staff behind the bar suggested a few good restaurants for us to try and we loved his suggestions. Overall it is a very business orientated hotel but it is in the middle of everything to either walk down to the casino or go the other way towards the emporium shopping centre. 18 April 2015
Rated 4.0 out of 5.0 by Property is great but IHG is not Having booked this through the IHG website, I submitted a claim through the best price guarantee offer (as the hotel was cheaper on a different website) Claim was denied as at the time the IHG staff checked the competitor rate it had gone up. I provided screen shots of the rate at the time of booking and was told theu don't accept screen shots as they may have been edited. Spent around 3 hours on the phone with "best price guarantee" department with no resolution and another hour on the phone with the Corperate office in Sydney with no resolution. Arrived at the hotel with the staff well aware of the situation, as a platinum member was given a room upgrade and the staff where amazing! However when it came time to check out I was offered $15 off my parking bill in Lou of the $300 I was owed from the best price guarantee not being met. Staff told me the hotel was separate from IHG and there was nothing they could do. 16 April 2015
Rated 5.0 out of 5.0 by This hotel has it all We couldn't be more impressed with the staff and service at this lovely hotel. From the moment we entered the hotel we knew we would have a wonderful experience. The staff were polite and engaging, knowledgable and helpful. They made us feel special - almost like celebrities. The delightful hotel scent, the curious and beautiful architecture of the foyer, the comfortable and clean rooms made our stay so enjoyable. We indulged in the delighful offerings of the Club Lounge and also enjoyed the range and choice offered at the breakfast buffet. We will return to this hotel - and hopefully soon! 16 April 2015
Rated 2.0 out of 5.0 by Very slow service in restaurant Room good but breakfast very average. Never received 2 orders of tea or coffee and every table around us was complaining about the same thing Pre ordered car 20 minutes from checkout and it tok additional 15-20 minutes past checkout when only 1 other person was waiting 16 April 2015
Rated 5.0 out of 5.0 by Enjoyed it a lot Great experience. Friendly staff, great breakfast, spacious and clean room. Gym is spacious and modern equipped. Just the TV was reacting so slow that I gave up using that. 15 April 2015
Rated 3.0 out of 5.0 by Sleeping environment great Rooms excellent but food and beverages experience average 14 April 2015
Rated 5.0 out of 5.0 by Great Service Overall it was very good. Except for the bed. It was soft and not as expected as compare to the other Intercontinental. Other than the bed everything was perfect. 13 April 2015
Rated 5.0 out of 5.0 by Beautiful wedding night stay My wife and I stayed here the night of our wedding. The staff were very helpful in getting my checkin taken care of early before the ceremony and we were greeted warmly by the staff when we arrived later that evening. We had a Club room overlooking Collins St which was spacious and comfortable. Breakfast the next morning in the Executive Lounge was excellent and the staff very helpful. Overall a wondferful night to cap off our special day 13 April 2015
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InterContinental Melbourne The Rialto

  • 495 Collins Street
  • Melbourne , 3000
  • Australia
  • Front Desk +61-3-86271400

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, Greek, English, Spanish, French, Hindi, Indonesian, Italian, Japanese, Korean, Punjabi, Portuguese, Slovak, Turkish, Chinese

Pet Policy

Guide dogs or service animals allowed
  • Local Time

    9:13 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking