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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 538 reviewers.
Rated 2.0 out of 5.0 by Not quite a 3 star property.... Disappointing service levels all-round. Check out at 7.30am with 1 person on duty and 8 guests waiting. 20 November 2014
Rated 5.0 out of 5.0 by Rialto Intercontinental In those famous words "fabulous". Lovely staff and going inside the hotel just to see the building is a real treat. We loved the room we were in and all the features, also loved the comfortable sleep. Very restful, quiet and close to Melbourne's amenities and sights. 20 November 2014
Rated 5.0 out of 5.0 by Comfortable bed, dark room and excellent service Great venue for a getaway. Escape from home and go to the Intercontinental and be looked after. Staff were knowledgeable and provided excellent advice on what to do and how to get around. Beds were fresh and clean, comfy pillows and room was dark allowing extra long sleep in. Staff welcomed use of business lounge after check out- time which was very helpful. 20 November 2014
Rated 5.0 out of 5.0 by Excellent Hotel Everything was great, room, cleanliness, food. The only trouble I had was the loud music with a fashion event going on downstairs,. It did ended before I went to bed so it was not a trouble for sleeping at night. 19 November 2014
Rated 5.0 out of 5.0 by great staff cant say enough about great staff.with out good staff you don't have a good business. 18 November 2014
Rated 5.0 out of 5.0 by Beautiful Hotel with beautiful service I stayed at the Intercontinental for 8 days for work. The hotel is beautiful and the service at hotel entrance, to check-in through to hotel dining was definitely 5 star. The staff have excellent customer service skills and know how to take good care of their guests. The bed was very comfortable and checking out via your TV I loved as it meant I did not need to queue at the front desk with my luggage. The only small complaint I have to make was the amount of noise in the hotel. My room was on the first floor so obviously close to the action, and yes it was Cup week which is understandable, but after travelling and working long hours I wanted to escape in my room, but found it hard to relax with the music coming from the bar/dining area, this is why I rated the sleep quality 4/5. Apart from that everything else was perfect! 17 November 2014
Rated 5.0 out of 5.0 by Great Service and Fabulous Concierge The staff at the Rialto were amazing. James and James at the Concierge desk were incredibly helpful providing excellent recommendations for restaurants, self guided walks, transport and bars. The hotel is very comfortable and well appointed, location is superb, fabulous to be able to walk to so many great sites in Melbourne. And the trams were fun too. 14 November 2014
Rated 3.0 out of 5.0 by Comfortable Bed Great Service Convenient and Central to all my requirement of the trip. Would have preferred better pillows and definitley the breakfast was a poor experience and requires improvement. 13 November 2014
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InterContinental Melbourne The Rialto

  • 495 Collins Street
  • Melbourne , 3000
  • Australia
  • Front Desk +61-3-86271400

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, Greek, English, Spanish, French, Hindi, Indonesian, Italian, Japanese, Korean, Punjabi, Portuguese, Slovak, Turkish, Chinese

Pet Policy

Guide dogs or service animals allowed
  • Local Time

    12:58 PM
    • CHECK-IN

      3:00 PM

      11:00 AM Late Check out Available


    • Australian Dollar $ (AUD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking