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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 47 reviewers.
Rated 2.0 out of 5.0 by Terrible service The reception staff promised they would put me in contact with the concierge (which was not there all day) to organize a tour. I never heard back form them. There was a mistake on my invoicing information, which I indicated at check-in, asking to be fixed before I left. I remind them again the day I left, 2 hours prior to my departure. When it was time to check-out (and I was in a rush) everything was unchanged, so I almost lost my flight. My refrigerator was not working, it was only replaced 10h after I first indicated the problem to the reception, and after several calls. Swimming pool is super small and positioned in an aera where there is almost not space for a chair or bench. Not enjoyable at all. In summary, this is not a hotel that represents the Inter Continental wuality level you expect. Don't visit. 17 November 2014
Rated 4.0 out of 5.0 by Great place to stay in Merida This was my first business trip to Merida. I found the hotel welcoming, the executive comfortable and the service professional. 14 November 2014
Rated 5.0 out of 5.0 by bien Excelente Servicio , que el valet parking sonria un poco , recordemos que es la primer persona que nos recibe 07 November 2014
Rated 5.0 out of 5.0 by Servicio Excelente, habitacion comoda Fue una estancia agradable en general, mi unico inconveniente es el alto costo del servicio de internet el cual deberia estar incluido ya que la tarifa de alojamiento es alta, otros hoteles de la misma categoria ofrecen al menos un servicio de internet basico incluido en la cuota de hospedaje. 03 November 2014
Rated 4.0 out of 5.0 by Lovely hotel, great staff, smelly room The IHG staff are always the best, and this is a lovely property with a beautiful pool area. The breakfast buffet and service are always very good, as are the beds, linens and towels. However, I've always found the rooms smelly, both in Monterrey and in Merida. Merida smelled of stale smoke and Monterrey was mildwey. It's unfortunate for such lovely properties, but it's very true. 02 November 2014
Rated 5.0 out of 5.0 by Una experiencia ùnica EL sr. Gaspar del BAR excelente servicio, las recamariastas excelentes en todo momento me senti en casa 23 October 2014
Rated 4.0 out of 5.0 by Descanso en Merida Un buen lugar para descansar despues de pasear por la bella ciudad de Merida 22 October 2014
Rated 2.0 out of 5.0 by cama y almohadas muy malas muy duro el colchon, las almohadas muy malas, el room service se tardo demasiado y se le olvidaron algunas cosas 03 October 2014
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InterContinental Presidente Merida

  • Av. Colon : 500
  • Merida , 97000
  • Mexico
  • Front Desk +52-999-9429000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, Italian

Pet Policy

Contact hotel for details
  • Local Time

    8:59 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking