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Presidente Mexico City

Rated 3.8 out of 5 by 168 reviewers.
Rated 3.0 out of 5.0 by Almost a great experience Being a Gold Ambasador level IHG member, I was hoping for a really great experience at this hotel. The area the hotel is in, Polanco, is great and near some wonderful restaurants and across from Chapultepec Park (great for walking). The staff was really nice and accommodating. The restaurants were very good and the food was above average for hotel restaurants. However, I was due a room upgrade at check-in and the hotel's idea of a room upgrade is one that's been recently renovated. My colleague, who has no status at IHG was given the exact same room. So much for an upgrade. The room itself was below average size for Intercontinental, though comfortable and had a really nice view. Unfortunately, the walls are very thin, especially near the door, and you can hear everything! On more thann one occassion, I was rudely awakened by my next door neighbor opening and closing his door. It sounded like they were coming in my room. The whole room shook and the noise was incredible. For an Executive level room, I was highly disappointed. On the whole, I would stay away from this hotel myself. There are two other international hotels right next door that I'll take my chances with eve though my status isn't as high. Too bad! 17 September 2014
Rated 3.0 out of 5.0 by Business Traveler The quality of the room versus the high cost charged per night fell way short. 15 September 2014
Rated 5.0 out of 5.0 by Overall excellent hotel. Awesome hotel. The kind reception employee gave me option to stay in recently renovated room. The onsite restaurants are awesome. Overall excellent hotel. 13 September 2014
Rated 5.0 out of 5.0 by Excelente vista y muy bien trato Agradable estancia, aunque solo una noche por motivo de una fiesta en la ciudad, cumplio con las expectativas de un hotel de su categoria y en la zona en la que se encuentra 10 September 2014
Rated 4.0 out of 5.0 Excellent bed but cleaning was poor The cleaning was not good, on the floor there was papers and dust that person did not clean for few days. 09 September 2014
Rated 5.0 out of 5.0 by Muy buena experiencia El Hotel Intercontinental Presidente en Polanco D.F., se encuentra ubicado en una inmejorable zona con vista a Chapultepec y al Auditorio Nacional, cerca del Museo Antropológico, el Rufino Tamayo etc, es un hotel supremamente confortable y muy bien atendido. Una Experiencia extraordinaria. 09 September 2014
Rated 4.0 out of 5.0 by Muy buen servicio El desayuno "caliente" del Executive Lounge siempre está fría. Jamás está el huevo caliente. Ya lo tienen hecho en la cocina y lo traen al buffette y esperan que se caliente ahí, lo cual nunca sucede. Es necesario atender esto. Sugiero que incluyan en el minbar, Coca Colas de dieta, agua mineral con gas nacional y jugos (no hay nada de eso) Fuera de lo anterior, el hotel es excelente. Sobre todo el servicio personalizado de todo el personal. 09 September 2014
Rated 5.0 out of 5.0 by Matrimonia fantastico La recepcion que organizaron para el Matrimonio de LIna y Juan Camilo estuvo espectacular, felicitaciones al equipo del hotel. 07 September 2014
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Presidente Mexico City
  • Campos Eliseos : 218
  • Mexico , 11560
  • Mexico
  • Front Desk +52-55-53277700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Italian

Pet Policy

Small Pets Allowed, please ask about our InterContinental Pets Program.
  • Local Time

    7:19 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking