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Presidente Mexico City

Rated 3.7 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Estatus Platinum Fur muy grato ser tratado como miembor con estatus Platino, pues se hizo un esfuerzo para conceder las ventajas qu presenta el plan para sus miembros, sin costo adicional. 02 September 2014
Rated 5.0 out of 5.0 by ...just like home I travel to Mexico monthly for work. I always stay at the hotel. It's like home. Everyone greets me with my first name and it truly makes a difference. With such an elaborate agenda, they worry about the things that make my agenda smooth and un eventful. 02 September 2014
Rated 5.0 out of 5.0 by Cuartos mas pequeños Los cuartos están extraordinariamente bonitos, pero son mas pequeños que antes de la remodelación. 02 September 2014
Rated 3.0 out of 5.0 by polanco stayed here for a business trip. Not a bad hotel for the price. We did not use most of the amenities but it looked fine. Good location, very close to everything. About 4 miles from downtown. my room had a great view of the park. 5:00 am we could here everyone getting up and moving around. That would be my complaint. The service at the restaurant for lunch was slow. 01 September 2014
Rated 3.0 out of 5.0 by One night stay Good, but not worth the price location in polanco perfect 01 September 2014
Rated 5.0 out of 5.0 by Quick and easy, clean, excellent service One of the best hotels in a while I have stayed for business travel. Near great local food, safe area, very secure hotel facilities. Super clean room, great view from the extra large window (I was on the very top section). Food available in the hotel was top-notch. While my reason for the stay was business I can see this hotel as a great place for a romantic get-away for any who would like a full service local to stay in Mexico City. 28 August 2014
Rated 4.0 out of 5.0 by Good hotel, expensive We had a really good stay. We were visiting from the USA and do not speak Spanish. This was not a problem. The food at the restaurants was great. The shops were great too but very expensive. We probably would choose this hotel again. 27 August 2014
Rated 1.0 out of 5.0 by Disappointed Big Time I have stayed in this hotel about 1.5 months and have several points to provide 1. Refurbished rooms are great to stay but rest of the rooms belong 60s 2. For a person who stayed in their hotels 1.5 months i once asked to have apples (4-5 apples) in my room. They delivered it once and notice that they have charged to my room The amount is insignificant compared to what i paid in total but this's not a right approach if you talk about customer satisfaction This is one of the incidents that happened to me reflecting the customer service quality. 3. People on front desk (reception) and concierge guys (except the one outside) are probably the most depressed people i have seen in a hotel. It will not hurt anyone to smile here and there. 4. I asked for an upgrade several times because i was sick of my room on 37th floor but never given one Just a reminder i stayed there 45 days 5. I asked for club floor access, and given the access only for the last 10 days of my stay Before i have been told its subject to additional charge. I have a platinum membership status. When i asked the access my membership was gold. 6. lastly for my next 2 weeks of stay in intercontinental i asked to stay in a refurbished room but want to pay my standard rate. The different between those 2 rooms are 60 usd per night. I have been told that they can not guarantee anything till i come there. So in total i dont know as a hotel management you can do more wrong. In conclusion for my next stay i am going in a different hotel which is even cheaper than intercontinental Mexico city in polanco and next to it. 27 August 2014
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Presidente Mexico City
  • Campos Eliseos : 218
  • Mexico , 11560
  • Mexico
  • Front Desk +52-55-53277700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Italian

Pet Policy

Small Pets Allowed, please ask about our InterContinental Pets Program.
  • Local Time

    11:22 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking