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WELCOME TO

Mexico

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Insider Tips

LOCAL CULTURE

Religion

Most Mexicans are devout Catholics and believers of the Virgin of Guadelupe. We recommend that you use discretion when discussing the subject.
MEXICO CITY HOTEL SOARING ABOVE EXCLUSIVE POLANCO
Experience breathtaking views of Mexico City from this 42 storey luxury hotel, located in Polanco, the heart of the most elegant cultural business and shopping districts. For designer fashion and Mexican silver, visit Presidente Masaryk or discover the city of wonders with a trip to the floating gardens or Museum of Anthropology. This Mexico luxury hotel also offers first-class meeting facilities, a choice of seven restaurants and Hela full-service spa.

Guest Reviews

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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Au Pied de Cochon is our 24-hour French bistro imported from Paris where you’ll find a variety of fresh seafood, steak, pork and duck. The Palm ser...
  • Amenities & Services

    The fitness centre has all the cardio and weight training equipment you need as well as views of Chapultepec Park to rival any in the hotel Health ...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Presidente Mexico City

  • Campos Eliseos : 218
  • Mexico , 11560
  • Mexico
  • Front Desk +52-55-53277700

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French, Italian

Pet Policy

Small Pets Allowed, please ask about our InterContinental Pets Program.
  • Local Time

    11:22 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 3.7 out of 5 by 183 reviewers.
    Rated 4.0 out of 5.0 by Lack of Commuication - Opportunity for Improvement It is recommended that the day shift staff communicate to the night shift staff and viceversa. Two event during the same stay. A problem with the TV remote control was reported to the staff located in teh 39th floor (Lounge) in the morning aroung 07:00 am. In the afternoon when came back to the hotel (07:00 pm) the problem haven't been solved nor anybody knew if the tecnical people have checked the issue. Then, the technical people when to the room around 08:00 pm and solved the problem about 10:00 pm. Another incident: A college left his jacket at the lounge the night of 15 Oct aroung 08:30pm. The jacket was collected and stored by the night shift personnel and nothing was reported. In the morning, the day time shift did not know anything about the jacket. We have to wait until the eveninh shift people showed up to verified if they have collected it, and then picked the jacket up. A typical case of righ hand not talking to the left hand... 20 October 2014
    Rated 2.0 out of 5.0 by el hotel de todas maneras es muy bueno entiendo que estan remodelando y el confort en las hab modernas es mejor que en las actuales. esta vez como reserve una hab mas barata no me dieron acceso al club pese a tener cat platinum. 15 October 2014
    Rated 3.0 out of 5.0 Many little details getting in the way I stayed in a refurbished room and noticed several things: 1) The closet light does not turn off because the door will not stay firmly shut (I have noticed this same problem in three different rooms) 2) The hangers are low quality (thin) and harm the form of jackets and coats 3) The sink does not drain well (I have noticed this in three different rooms) 4) No bottle opener for beers in mini bar (bottles are not screw top) 5) There is an annoying tendency for the staff to leave a phone message just asking if everything is OK, this sets the phone message light blinking and erasing the message is a cumbersome affair. Waste of time for no good reason. The message is absolutely useless. (This has happened in my last three stays). 6) The clock lights up the entire room at night 7) The thermostat was not working. 10 October 2014