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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 782 reviewers.
Rated 3.0 out of 5.0 by Aging hotel, horrible parking service The hotel looks a bit old, the room furniture and bathroom shows their age. Besides that the staff was excellent, the room was clean and the bed very comfortable. The bad is the valet parking service. I happened to check out at about 2pm on friday 10/23 when an event held at the hotel ended. I had to wait for about 25 minutes to get my car and I almost lost my plane because of that. There was complete chaos and the staff was not able to handle the situation. I think that for the amount you charge for the valet parking that kind of service is unacceptable. If the valet parking is not able to handle a situation lika that, you should get rid of that service and allow customers to park by themselves. 27 October 2014
Rated 5.0 out of 5.0 by Great Location and Accomodations We were so happy with this hotel. The bar and restaurant were great. The location could not have been better for our weekend at the American Airlines Arena. The room was just perfect!!! The price was perfect for us. 27 October 2014
Rated 5.0 out of 5.0 by Excelente atencion Personal muy atento y servicial Instalaciones muy buenas habitacion comoda 27 October 2014
Rated 5.0 out of 5.0 by Terrific view, staff and accommodations The views from my room where terrific - South Beach and Biscayne Bay. The staff was exceedingly courteous and the room was clean, spacious and very nice in appearance. Definitely would return. 24 October 2014
Rated 5.0 out of 5.0 by Immaculate hotel with great service My trip was wonderful. I really enjoyed my stay at InterContinental. 24 October 2014
Rated 1.0 out of 5.0 by Not a do again The room had a great view, that's about it!!!!! It started with lugging and our bags up the stairs with no offer to help from the Bellman (by the way the front is under construction and sounds like the dentist drill). When I made the reservation I made a special note that it was our anniversary, something was supposed to be in the room but I guess our account was never notated because nothing was ever said to us. When we checked in, our room wasn't ready and we were giving a different room. This room was an adjoining room so we were able to hear our neighbors entire conversations. The mirror would shake whenever the AC was on. The toilet leaked. one of the nights we came back and the person at the front desk asked how the room was. I responded, "it's just a room nothing special." He responded, "I've never heard that before." Didn't even say have a good night. When we checked out I explained on my issues to the front desk manager of the time, I believe his name was Rodrigo (Nice guy, listened to the issues and was very apologetic). Roderigo offered us lunch before we checked out to make up for the problems, we ate at the café by the pool. Unfortunately I had a 6 inch hair in my sandwich. Intercontinental....... Very disappointed!!!!! 23 October 2014
Rated 5.0 out of 5.0 wonderful Wonderful hotel, very beautiful and comfortable. Great location! I spent few days but I would be back another time. Made my reservation direct ate the hotel website and choose a rate that included the vallet parking, wifi, and the fitness center. It was worth it, althoug it is more expensive. 23 October 2014
Rated 5.0 out of 5.0 Pleasant hotel and good service! We stayed 3 days at Intercontinental Downtown Miami. The hotel is situated close to the Cruise Terminal, to the Metro, to Sightseeing Buses and to shopping. The hotel has a high standard and is very pleasant. The staff was very friendly and service oriented. A third party problem with our reservation was resolved to our full satisfaction in cooperation with the Reception Manager. 22 October 2014
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InterContinental Miami

  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    7:06 AM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs