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Miami

Rated 4.3 out of 5 by 697 reviewers.
Rated 3.0 out of 5.0 by Great spa Saw it on the internet and thought it was a gorgeous high end resort until I got into my room. I was most disappointed. For the price I was paying I expected more. Besides the room being a bit congested it was quite obvious that housekeeping was not doing there part. I had to ask for the floor to be vaccumed upon arrival. The sad thing is when I bend down to pick up something I saw all the dirt under the base board of both beds and this was after I asked for the floor to be cleaned and this was so up until the time I checked out. You could write your name in the dust that was on the nightstand and hair was constantly left in the tub by the person that was cleaning. Thanks to wonderful spa service by Vanessa and outstanding front desk service by John and Jessica and a relaxing reception area. I was able to overlook the room. Although I am an IHG member and the location was great not sure if I would return to this hotel. First impressions are lasting. 16 August 2014
Rated 5.0 out of 5.0 by A wonderful experience Our stay at this hotel was absolutely wonderful. In addition to the hotel being beautiful the staff was polite 14 August 2014
Rated 5.0 out of 5.0 by Great hotel in downtown Miami Business or leisure, this is a great choice in downtown Miami. 14 August 2014
Rated 5.0 out of 5.0 by Great Service The overall experience during my stay at the Intercontinental - Miami exceeded my expectations from the moment I checked in to the moment I checked out. 14 August 2014
Rated 5.0 out of 5.0 by Fantastic service My wife and I were celebrating our first anniversary and we wanted to stay near Brickell in order to participate in Miami Spice. We were able to book a room at the Intercontinental. The staff was uber attentive to our needs and they seemed overjoyed at the prospect of hosting us for our anniversary. We were treated like their MIC's, Most Important Customers, and given every accommodation they could dole out. As of now, we plan on returning for our second anniversary as well. 14 August 2014
Rated 5.0 out of 5.0 by Great Service The hotel is located is an area where is easy to walk, next to the BaySide Market. Also nice view of the Miami Harbor. The hotel bar is good and also the staff very grateful. The rooms are up to date standards. Personally every time I visit Miami this the hotel I always preferred to stay and also the rates per night are not to bad depending when you book it. 13 August 2014
Rated 5.0 out of 5.0 by beautiful hotel great service. great food. great location. overall had a great and amazing stay. 12 August 2014
Rated 4.0 out of 5.0 by Great hotel but terrible bathtub I like the room in general. However, the bathtub was a little disapointing. Bathtub had scratches that made it look like an old and dirty tub. For the type of hotel and room in general, the bathtub was outdated. I think a shower would be a better fit for this type of hotel room. Also the shower curtain had a smell like urine that made taking a shower a little uncomfortable. 12 August 2014
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Miami
  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    9:21 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs