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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 779 reviewers.
Rated 5.0 out of 5.0 by Terrific view, staff and accommodations The views from my room where terrific - South Beach and Biscayne Bay. The staff was exceedingly courteous and the room was clean, spacious and very nice in appearance. Definitely would return. 24 October 2014
Rated 5.0 out of 5.0 by Immaculate hotel with great service My trip was wonderful. I really enjoyed my stay at InterContinental. 24 October 2014
Rated 1.0 out of 5.0 by Not a do again The room had a great view, that's about it!!!!! It started with lugging and our bags up the stairs with no offer to help from the Bellman (by the way the front is under construction and sounds like the dentist drill). When I made the reservation I made a special note that it was our anniversary, something was supposed to be in the room but I guess our account was never notated because nothing was ever said to us. When we checked in, our room wasn't ready and we were giving a different room. This room was an adjoining room so we were able to hear our neighbors entire conversations. The mirror would shake whenever the AC was on. The toilet leaked. one of the nights we came back and the person at the front desk asked how the room was. I responded, "it's just a room nothing special." He responded, "I've never heard that before." Didn't even say have a good night. When we checked out I explained on my issues to the front desk manager of the time, I believe his name was Rodrigo (Nice guy, listened to the issues and was very apologetic). Roderigo offered us lunch before we checked out to make up for the problems, we ate at the café by the pool. Unfortunately I had a 6 inch hair in my sandwich. Intercontinental....... Very disappointed!!!!! 23 October 2014
Rated 5.0 out of 5.0 wonderful Wonderful hotel, very beautiful and comfortable. Great location! I spent few days but I would be back another time. Made my reservation direct ate the hotel website and choose a rate that included the vallet parking, wifi, and the fitness center. It was worth it, althoug it is more expensive. 23 October 2014
Rated 5.0 out of 5.0 Pleasant hotel and good service! We stayed 3 days at Intercontinental Downtown Miami. The hotel is situated close to the Cruise Terminal, to the Metro, to Sightseeing Buses and to shopping. The hotel has a high standard and is very pleasant. The staff was very friendly and service oriented. A third party problem with our reservation was resolved to our full satisfaction in cooperation with the Reception Manager. 22 October 2014
Rated 5.0 out of 5.0 by Best Hotel Experience! The Miami IHG is on top of their game! The staff are very helpful and informative - they go the extra mile to make sure your stay is one to remember. The rooms are beautiful and very relaxing - you almost don't want to leave it. In fact on the night we arrived we stayed in and had room service. The food was amazing and brought up promptly to the room. This is the only hotel in Miami that we will now stay at!!! 20 October 2014
Rated 5.0 out of 5.0 by Great Location Always stay at Intercontinental when we cruise out of Miami. The Hotel is always clean and comfy. Easy walk to everything you need. Staff is always right there when you need them. The bell hop delivered our luggage and did not stop there, he took the time and showed us how to work the shades, explained the mini bar, and showed my husband which items were free (coffee and tea). Can't wait to stay again. 18 October 2014
Rated 5.0 out of 5.0 by friendly front desk I loved the guy at the check--in. He was so friendly and efficient. The room was large and beautiful with nice amenities. I enjoyed the deck pool and work-out room. The restaurant and catering for our event served great food! Two draw backs: the elevators were painfully slow during my stay and I could not use stairs from the 27th floor. I think they were trying to fix the problem. The building was over air conditioned. It is strange to put on a sweater to go indoors! A few degrees warmer would save money and the environment! 17 October 2014
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InterContinental Miami

  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    8:07 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs