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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 830 reviewers.
Rated 5.0 out of 5.0 by Great location Hi. Really enjoyed hotel. Arrived at hotel in the morning. Reception arranged room to be ready by 12 midday which was excellent. Had dinner in Toro restaurant. Best restaurant experience we have had in a long time. Food was super quality with lots of clever starters and main courses. The special chocolate bomb desert exceeded all expectations. We will be back! S 19 November 2014
Rated 5.0 out of 5.0 by Great staff and good location Had a spacious room with a view. Staff was wonderful. Received a welcome letter from the GM prior to arrival - nice touch. Had a great experience. 18 November 2014
Rated 2.0 out of 5.0 by el peor servicio de mucama de un Intercontinental No hicieron las habitaciones en tiempo y forma. Nunca limpiaron nuevamente baño y habitacion a la nochecita, solo abrian las camas. Solo 1 dia pude desayunar en habitacion porque no dejaban la solicitud impresa para dejar en la puerta, pese a reclamarla varias veces en el front desk. El garage un desastre de organizacion para retirar los coches. y el frio de la entrada y de los salons eran sumamente exagerados. No creo que en diciembre vuelva a este hotel, pese a estar desde hace años en el mismo. No hay check in independiente para los socios Ambassador. Hay que hacer filas de varios minutos. 18 November 2014
Rated 5.0 out of 5.0 by Wonderful Stay I was here for a conference and I must say the intercontinental made it a more than memorable stay. From the moment I was checked in the staff was extremely nice and helpful. I would stay here if ever in Miami again. 17 November 2014
Rated 2.0 out of 5.0 by Rude staff and unexpected charges The staff were rude and seemed annoyed when asked for assistance. Also, the hotel has $100/night incidental fees that they add on, but do not tell you when you make the reservation. Also, they charge to use the fitness center, which was unexpected. The room was not always cleaned in a timely manner (e.g., late afternoon). 17 November 2014
Rated 5.0 out of 5.0 by Excellent Hotel Very friendly and professional staff at check was very nice with wonderful view of the cruise terminal, breakfast was very good. Very pleasant stay. 14 November 2014
Rated 5.0 out of 5.0 by Great Stay! Stayed one night before we left for our cruise. The staff there were helpful, kind and professional. The service was above and beyond my expectations. The room was gorgeous with a view of the bay. My sister left her iPad in our room when we checked out. They held it in a locked safe until we got back from our cruise. I don't know the name of the staff member who found it, all I can say is 'thank you'. I would highly recommend this hotel. 14 November 2014
Rated 5.0 out of 5.0 Recent stay upon arriving the staff was very attentive and friendly. The room I was given had a spectacular view. The young lady who checked me in (Amber) and the young man at the spa (kevin) were a pleasure to deal with. Overall I had a nice time. 14 November 2014
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InterContinental Miami

  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    5:03 AM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs