Rated 4.3 out of 5 by 656
Rated 4.0 out of 5.0 by DE_Auditor Beautiful and comfortable hotel
The hotel is mesmorizing when you first enter. Marble throughout the lobby and rest of hotel. Rooms were spacious and much better than other chains. Beds were super comfortable allowing me to sleep straight through the night - a rarity when traveling.
The bathroom was nicely appointed with the marble tile on floors and wall. The shower with the 2-head showerhead was so relaxing I actually had to set a timer on my phone to remind me how long I was standing in the shower just relaxing.
The room safe was a nice touch. So was the Keurig brewer.
Gym and pool were nice as well. LOVED Tora Tora bar - the most beautiful ladies in Miami all work there. The drinks were pricey but I guess that's common throughout Miami.
The hotel is right on the water and situated on the outskirts of downtown Miami. Bayside Marketplace is only a 5 minute walk away. South Beach is a 5.5 mile and $20 cab ride away.
I would definitely stay here again.
28 July 2014
Rated 3.0 out of 5.0 by RS7649 Gum and vault issues
The only issue I have is that rooms are not inspected well for cleanliness and functionality. I had notified housekeeping of the gum being stuck in the bathroom and nothing was done about it. I also was not able to use the safe because the latch was engaged and you were not able to close the door unless you knew the code to disengage the lock.
I wish there was a way to have your invoice mailed to you instead of having to check out at the front desk. Could save the hassle of having to wait in line.
28 July 2014
Rated 4.0 out of 5.0 by Holly KY Excellent and friendly staff
The staff could not be friendlier! From the bellhops to the check in until check out everyone was friendly and very, very helpful. The rooms were clean and comfortable. A very nice place to stay while on business or pleasure. Only complaint would be that the hotel needs more food options; the restaurant was a little pricey and food choices limited. Overall I would recommend this hotel to everyone!!!
28 July 2014
Rated 3.0 out of 5.0 by Epecosqui Complementary Services
I am a regular travel for several places around the world, however some hotels insist to charge guests for some kind of compelmentary services that would be a regular benefit for who decide to stay in a hotel. I think the fitness center is not a kind of sertvice or benefit to be charged your guest. If I go to a fitness center to make standard exercises, why the hote would charge me for this ? No reason. One expecetion would be a service provided by a local professional to folllow you during the exercises. But it was not my case. Charge me $ 15 per day to get access to the fitness center is one point to be analysed by me next time I will go to Miami.
28 July 2014
Rated 4.0 out of 5.0 by jsa58 First Time Stay, Great Hotel
This was my first experience with an Intercontinental hotel and I came away very impressed. The lobby and desk personnel were helpful and friendly without being overbearing. The room was fantastic. Lots of space, modern bathroom, tons of electrical outlets and work space. One of the better rooms for the money in recent memory. The only minor downside with this particular hotel is that it is a bit off the beaten path when it comes to accessing key Miami attractions. If you have a rental car, not a big deal, otherwise, you will be catching a taxi.
28 July 2014
Rated 1.0 out of 5.0 by SeattleTraveler Caution!
Intercontinental Miami is not on par with other Intercontinental hotels and is much more like a Crowne Plaza. If you are considering this hotel, don't make the same mistake I made - "Club King" on the room rate screen does not mean club level or Club Intercontinental. After I made a case during check-in, the $55 dollar fee for club access was waived, but nothing worse than feeling like you don't belong. Other ways IC Miami is not consistent with other IC hotels where I've stayed this year (Geneva, Marseille, and Bali), no personalized Ambassador note in the room, no explanation of Ambassador offerings at the hotel, fruit and water not clearly indicated as complimentary, Ambassador gift not clearly indicated as the Ambassador gift, water given to me at checkin was obviously a reused bottle since it was filled beyond capacity, spewing out the top, and the plastic on the lid did not 'click' when opened. Decor was 1980s with an updated faucet, linens, and chase lounge - otherwise still felt like being on the set of the television series, Golden Girls. Select this hotel only for location or because of really good rates. If you are wanting Ambassador Platinum service and recognition, the Holiday Inn just down the street might be a better option.
25 July 2014
Rated 5.0 out of 5.0 by ITbarton Brilliant staff and service
The staff at the Intercontiental Miami were brilliant and looked after myself and my family with great care. Special mention should go to the CLub Lounge - worth booking a room with access to this as the service here was exceptional.
24 July 2014
Rated 4.0 out of 5.0 by binjamin27 Want to be Care Free in Miami.........
I would have to say that the Intercontinental is at minimal a FOUR STAR hotel which for a short two night stay such as my own was a perfect way to start off my vacation. The one flaw (which some may deem as common practice) is the parking.
To begin with, Miami has one of the worst parking schemes I have ever had the misfortune of dealing with. But when I have a guest come to visit me, I most certainly do not charge for parking. I had a car rental from Friday evening to Sunday morning, TOTAL COST :$37.80. One day of parking $39.00. That is just wrong.
If you really want to be carefree in Miami, be car free and either hoof it or yell TAXI!!!!
20 July 2014