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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 970 reviewers.
Rated 5.0 out of 5.0 by Beautiful and comfortable room We loved our room and the fantastic view of the city! The bed was very comfortable ! We have stayed at The Intercontinental in Boston so we knew we would have a great experience ! We would love to come back! 24 February 2015
Rated 5.0 out of 5.0 nice stay We enjoyed spending time at Interconti. Miami. This is a wonderful place to be. Kids loved swimming on top of hotel's roof. Scenic view from our room was magic. The only mistake, waked up during the night by some noise, we heard 3 differents rooms closed by ours, able to understand their lively conversations....or else :-) Too light soundproofing. 24 February 2015
Rated 5.0 out of 5.0 Super Das gratis Upgrade war fantastisch. Der Blick über Miami/Meer war vor allem Nachts unglaublich schön. Das gesamte Personal war sehr hilfsbereit und sachkundig. Danke und auf Wiedersehen! 24 February 2015
Rated 2.0 out of 5.0 by Room quality I was disappointed to see the room with small window And big bath room which was out of proportion to room size. I paid extra for the view. The window normally are large reaching floor to give good view. In this room the window was like you are seeing out of a train window. 23 February 2015
Rated 5.0 out of 5.0 by Great view over cruise port Had room on 15th floor with great view toward cruise port. Saw our cruise ship making her way up the channel prior to docking. The staff we met were very helpful and friendly. We will definitly stay at this hotel next visit. 23 February 2015
Rated 1.0 out of 5.0 by Consistently horrible service from every department - exactly what I'd expect from a cheap motel My wife, four kids, and I stayed at this hotel for a couple of days recently. The consistency with which they doled out tremendously poor service was stunning. The valets were amateur. The bell service took 45 minutes to deliver bags within the hotel. Reservations lost our booking. Then our room wasn't ready until way late (and then the hotel staff had the temerity to nudge us out the door early the next morning!). They were still cleaning the room when we arrived to our room. They didn't have enough towels. We were supposed to get water--it took THREE requests to finally get it. When we needed a second set of keys, the front desk people assumed we would come fetch them, rather than offering to have a bellboy delivery them to our room right away (nice service!). Their wifi was poor performance and no one could provide a password, as each department referred us to the next helpless staffer. An all around terrible experience. When I tried to communicate to the hotel manager what had happened so that they had an opportunity to understand and repair the problems, they acted as if they could not care any less. The perfect coup de gras. Then, to top it off, when we reported our problems to management of Intercontinental, it took almost two months to receive any reply, and only then after more than half a dozen follow-ups. They act like they couldn't care less. 22 February 2015
Rated 2.0 out of 5.0 by Lack of hot water Water hardly lukewarm in sink and bathtub. Better in shower. Late in room cleaning. Got initially a room near elevators - very noisy! No problem to immediately change room. Friendly staff. Very high noise level in lobby. 22 February 2015
Rated 4.0 out of 5.0 by great view nice view of the port. excellent service. the only downfall was not having a hot tub 22 February 2015
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InterContinental Miami

  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    12:27 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs