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Miami

DOWNTOWN MIAMI LUXURY HOTEL ON BEAUTIFUL BISCAYNE BAY
Few Miami luxury hotels offer such style and grandeur. Boasting 641 guestrooms, this contemporary hotel offers sophistication and world class-service just 7.5 miles from MIami International Airport. With breathtaking views of Biscayne Bay, relax in richly appointed accommodations, or venture out to nearby South Beach, Coconut Grove and Coral Gables and explore white sand beaches, designer shoppes or vibrant Miami nightlife. Revive at mySpa or enjoy a cocktail at Toro Toro.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    The hotel’s multiple food and beverage options include two newly opened outlets: acclaimed Chef Richard Sandoval’s Toro Toro Restaurant & Bar which...
  • Amenities & Services

    mySpa at InterContinental Miami offers a full slate of body therapies and beauty treatments. Soothing neutral colours and natural elements will rel...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Miami
  • 100 Chopin Plaza
  • Miami , FL , 33131
  • United States
  • Front Desk +1-305-5771000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Portuguese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    8:13 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 19 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.3 out of 5 by 703 reviewers.
    Rated 2.0 out of 5.0 by Terrible Housekeeping and Other Shortcomings My first impression of this hotel was great! I was excited to go to Miami; had my Ambassador Status and was ready for a good vacation/business trip. When I arrived at the hotel, everything was great. The staff was very friendly, from the front desk, club lounge and the Toro Toro restaurant. But, a few things during my stay overshadowed my first impression, to the point of not wanting to come back. One morning, I called the club lounge to have the living room of my suite cleaned up as if I had just walked into the room. I had a few clients and investors coming after dinner for a leisure conversation and wanted the room to look good. The email was sent to housekeeping. An hour before the dinner, I went back to my room to change and saw the dirty room service dishes in the room, misplaced furniture, and unclean tables; it was terrible. I notified room service and the club lounge and after calling twice, the issue was fixed. Had I not come back to change before dinner and had just returned with my clients and associates after dinner without checking the room, that would have been very embarrassing. Also, the staff as whole is very friendly but I feel like I have to ask for something to get done. The staff is not proactive as they should be for an Intercontinental branded hotel. For example, the room service dishes placed outside my room, housekeeping cleans my room that day and leaves the dishes there. Basically, the little details that the hotel could pay attention to can amount to a much better service and much happier guests. There are other concerning issues that I had with my stay, but, to keep the review short, this is just a few issues I encountered. Overall, I do not think the hotel is terrible. The room's are not the best for the Intercontinental Brand but they're okay. I would only recommend this hotel if you just need a bed and a roof over your ceiling. But, if you're looking for 4 star and or even 5 star service, the Intercontinental Miami may not be it. For the amount of competition from the competing hotels within a 2 mile radius of downtown Miami, you could get more bang for your buck, so to speak, at a different hotel. But, my loyalty rewards program is here. So unfortunately, I'll have to stick with IHG but I might stay on Miami Beach as an alternative to this hotel the next time I'm in town. 18 August 2014
    Rated 5.0 out of 5.0 by Consistently great I stay regularly (three-plus times per year) at the InterContinental in downtown Miami. Every stay has been a fine experience. Though almost always busy, it is a well-managed property, with a friendly and effective staff; great fitness center; and good restaurants. I recommend it. 18 August 2014
    Rated 5.0 out of 5.0 by Nothing to improve. Everything in the appropriate level and excellent overall atmosphere. Dear Sirs, If I could comment any negative thing, I would like to say that I would prefer the previous breakfast and buffet restaurant, included food, as I have experienced in August, 2013. The same, I would say about the TOROTORO Restaurant. I dinnered at TOROTORO and I missed the previous version, as of August, 2013. Besides, for me, it does not make any sense, if compared with the excellence of the Hotel, to have a STARBUCKS branch that misses important items such as friut salads and sanduiches, mainly after 3 P.M. For me, it does not match with the hotal excellent level. I would also like to mention the excellent JESSICA, the lady that made my check-in this time. She is very nice, precise and able to give all required information. My kind regards, Augusto José 18 August 2014