Rated 4.1 out of 5 by 346
Rated 5.0 out of 5.0 by willber Great service
Excellent, well-located hotel. The staff was, without exception, knowledgable and courteous. Room was clean, comfortable and quiet. Good value.
28 August 2014
Rated 5.0 out of 5.0 by Essak Great service,clean rooms, good location
Excellent all round hotel
Clean room with all the facilities
Clean and comfortable bed
28 August 2014
Rated 1.0 out of 5.0 by MarineKevin Awful Experience
We stayed at the Intercontinental Milwaukee for two nights. The first night, the air conditioner was not working and the room was scorching hot. We called the front desk and they sent up a tech. He spent 15 minutes "fixing" the problem. When we returned from dinner, the room was even hotter than it was before. The same tech returned and said he accidentally turned a switch off on the machine and fixed it. So, by 3 AM, the room was cool enough to sleep in. When we woke up the next day, we showered. There was decent water pressure in the shower, but the shower quickly became a bath because the drain would not stay open. Added to that was the fact that the toilet would NOT stop running. Again, we called the front desk and they said maintenance would take care of it when we were out for the day. When we get back to the room that evening, not only is the bathroom unchanged, but housekeeping left us one bath towel and no floor mat. Again, we called the front desk. No one ever brought the towels or floor mat up, so we used one towel for the rest of the trip. The worst part of all of this came on the second night. There was a terrible downpour from about midnight to 3 AM. For some reason, the hotel had full sized sheets of plywood on the roof outside our window. The rain was making a constant thud on the wood all night long.
Needless to say, this was the worst experience either my wife or I have ever had at a hotel. We frequently visit this city and will never be visiting this hotel again. The worst part is that the people working there seemed to be very nice. Just incompetent, I guess.
27 August 2014
Rated 2.0 out of 5.0 by M1935 Great Hotel - Not so good room
I typically stay at the Milwaukee Intercontinental when in town and love the reliability of quality and service I receive. This trip the condition of the room, specifically the bathroom was very sub standard. As of late, the hotel has not been able to offer me the room rate I am required to secure, so I have not been staying there as often. Perhaps they are renovating and I just happened to get a room not completed.
27 August 2014
Rated 5.0 out of 5.0 by Patmac Great service, good value, cool vibe
Seeking a comfortable hotel close to downtown attractions, we were delighted to find a great value at the InterContinental. The hotel is conveniently located across the street from the performing arts center, a block from the Riverwalk, and a trolley ride ($1!) from the Milwaukee Museum of Art and the Public Market (both must-see attractions). The lobby exudes the look and feel of a chic club with a hip bar, live music, mood lighting, flowing fountain, original artwork, and plenty of seating for lounging and enjoying the vibrant atmosphere.
The front-desk staff is first-rate: well groomed, courteous, professional. We were warmly welcomed by Paul and received concierge-level service, including several dining recommendations and a coupon for breakfast at Kil@wat, the hotel’s excellent restaurant.
Our room was clean, nicely decorated, and relatively quiet for an urban setting; the small bathroom was well stocked with good-quality towels. The queen beds were very comfortable, providing a good night's sleep on better-quality sheets and pillows. For extra convenience, though, we would suggest adding a microwave and a fridge as standard amenities.
Overall, we thoroughly enjoyed our stay, especially the unbeatable senior rate. Plus, we received recognition as Platinum Elite Rewards Club members, and our Rewards Points were posted promptly. Highly recommended for a visit to the Milwaukee area!
25 August 2014
Rated 2.0 out of 5.0 by PhilA54 You need help
Location in Milwaukee good, Lobby nice, parking information conveyed to guest terrible, broken light in room light out and luggage stand broken, needs exhaust fan in bathroom, peeling paint in bathroom
24 August 2014
Rated 3.0 out of 5.0 by Goldilocks456 Goldilocks and the bad mattress
This was a lovely hotel. The staff were super helpful, both on the phone and in person. The hotel is well situated in the heart of downtown Milwaukee. I arrived late after a day out and got a room on the top floor (1006) with a lovely view. However, the beds were in really bad shape. I started in the bed near the TV but had to switch after 10 minutes because the mattress was so soggy I was in a horseshoe shape. The bed towards the wall was not much better, and it was a painful uncomfortable night of sleep. Both beds were on older model mattresses with springs and they had placed a down pad on top of them but it did not improve the night. I reported the mattress to staff the following morning who were apologetic but still think its worth mentioning. Breakfast bar is not included in these rates, so I had to seek out my morning meal elsewhere.
Hotel room was clean, corridors were quiet and staff was very kind but don't be afraid to ask for a room switch if you get a soggy mattress!
24 August 2014
Rated 5.0 out of 5.0 by Dr. Ed Great location!
This hotel is close to everything and the staff is very professional.
23 August 2014