Rated 4.1 out of 5 by 593
Rated 3.0 out of 5.0 by Hatetopackme Reservation headache
Had a two night reservation and decided to add a night. Total runaround before they "found" me a room for that extra night. Reservationist even suggested I stay in a traveling companion 's room before they "released " a room for me. Upon checkout they tried to charge me $150 more per night than what they quoted me! Mildew on the walls in the bathroom, dirty fingerprints on the closet door, no extra toilet paper left on the second day. Our three keys quit working twice in three days. Staff didn't know their neighborhood very well. Every time we would ask for directions no one really had a clue. No refrigerators in the rooms but the free wifi was appreciated.
June 28, 2015
Rated 4.0 out of 5.0 by SteveWest1 All Quiet on the Milwaukee Riverwalk
Basic room was quiet, clean, with amenities fully accessible. Might have a little refrigerator for store. Hallways were a little dark, even bleak. View from window was terrific. Closeness to riverwalk could not be bettered. Cab service reliable, as was help given by bellhops and staff. The parking area is notably labyrinthine, thus a tad frightful to the uninitiayed, and in some parts truly Dantesque, with blind-alley turns into one or another unseen inferno. Major gripe for me is the music played in the morning in the atrium, a thoughtless and nerve-whackingly insistent combination of r & b, international, metal, and olidish-sounding rock--this at dawn. They might redo the sound system--take a leaf from the Pfister, and play chamber music; it would give a touch of class to the place and not confusedly grovel, as does the present sound system, to a hoi polloi concept of the guests staying at the hotel.
June 26, 2015
Rated 5.0 out of 5.0 by c2st Great service
Very accomodating and engaging staff from the greeters outside the hotel, front desk staff to the housekeeping staff
June 25, 2015
Rated 5.0 out of 5.0 by UMBNYC Excellent service from attentive staff
Rooms are rooms - you expect them to be clean and they are at the Milwaukee Intercontinental. Beds should be comfortable - they are at the MKE IC and, we've learned to expect TV channels and free WiFi and amenities wherever we stay. What made the stay at MKE Intercontinental memorable was the overall attitude of staff, which was exceptional.
June 25, 2015
Rated 1.0 out of 5.0 by FLTRI waste of money
For the amount of money that I had spent on the 2 night lodging for 2 rooms, I expected a better quality of room. The lobby is very grand, with the reception area very clean and the bar area very friendly. It looked like our money was well spent on staying there.
As a platinum elite member, I was not recognized as such at check-in. Went downhill from there. There were warped doors on the 6th floor were our rooms were. The halls dark like they were hiding something. The adjoining suite door was delaminating and warped very badly, the floor lamp had water and what appeared to be smoke damage. The cleaning staff failed to clean our room the next morning and when I requested towels, the front desk said they would send some up. Said they were sorry that the room was not clean. Did not make any offers of a beverage or any compensation for the inconvenience. I would recommend staying somewhere else and not at this hotel.
June 25, 2015
Rated 5.0 out of 5.0 by jjn742 Great Hotel
Huge, clean and modern room in a great location centrally located in downtown Milwaukee. Fantastic service from all staff members and very attentive concierges
June 24, 2015
Rated 4.0 out of 5.0 by MightyMac A prime property in need of a little refresh
Everything about my visit and stay at the Intercontinental was great. The staff was courteous and helpful, the bar was hopping and had a great array of options. My room was very clean and the bed was super comfortable.. I had a great night's sleep. I just feel like I would be remiss in recommending it to a friend if I didn't add that the overall decor felt just a little tired. It did not interfere with the quality of my stay and it won't stop me from returning. But it is what it is, so I feel obliged to say it.
June 23, 2015
Rated 1.0 out of 5.0 by dms1971 Dirty Room and Noisy
Checked into our room right off elevator and found someone's barrette, used towel and wet spot on the carpet. Uncomfortable beds and noisy nights sleep. Would not recommend staying her until they did some serious upgrades.
June 23, 2015