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Rated 4.1 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by Very comfortable accomodations in every way. We had a wonderful stay! Our room was very comfortable and everyone was very friendly. The bed was really comfy and the rooms were clean and modern! We had a great time!!!!! 09 August 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff Enjoyed our stay very much. Bathroom was outdated, but functional and clean. 08 August 2014
Rated 5.0 out of 5.0 by Great location and staff This hotel is in a great location to access the river walk, 3rd Ward, theater, and loads of restaurants. We stayed for an anniversary weekend and pretty much parked the car and walked everywhere we wanted. Great staff in all areas of the hotel and outstanding restaurant on site (Kilowatt) I especially recommend their breakfast. Thanks for another great weekend, we will be back. 05 August 2014
Rated 5.0 out of 5.0 by Wonderful stay in Milwaukee This was my first visit to the hotel. After this visit, I'd stay again anytime I was in Milwaukee. It's a wonderful place. The decor was modern and welcoming. It was the staff and their attention to customer service that made this stay memorable. From checking in at the front desk, to meals at the restaurant, and checking out again, excellent service from all. The food at Kil@watt was outstanding! Great views of downtown from my room. I really enjoyed my time there. Great place! 05 August 2014
Rated 5.0 out of 5.0 by Satisfied Large group needs Came in and stayed as part of a wedding group and we cannot 'Thank" the staff enough for all their patience and help. Big groups have so many different issues and needs and the staff went out of their way to accommodate as best as possible. We really appreciated their effort. 05 August 2014
Rated 5.0 out of 5.0 by Wonderful Rest My daughter and I stayed two nights to attend the phantom of the opera at Marcus center performing arts (which is directly across the street). We enjoyed our stay very much. Parking was readily available in the parking garage, easy accessby walking to nearby shops/resturants, staff was excellent in service. The room service menu was a little slim picking for kids but we made do. The bed was heaven and the hotel is only a few blocks from Lake Michigan. I would defintely recommend this hotel and would return without any hesitations. 01 August 2014
Rated 3.0 out of 5.0 by Overall experience I stayed at this property with three others on a baseball trip to see the Brewers play at Miller Park. I would say that I have mixed reviews about the overall experience there. I found the rooms to be neat, clean and comfortable, and most of the staff were pleasant and accommodating. There was a staff member who seemed disinterested when informed that our room had not been cleaned after a day out on the town. A curt apology was offered and nothing more. A wake-up call request was not fulfilled. For a top rated Hotel I would have to say I was disappointed. 31 July 2014
Rated 4.0 out of 5.0 by Great Service The hotel and the location in downtown Milwaukee was great A little pricey for the room, I did expect more. Staff was great and right in the middle of downtown and great site seeing. it was a memorable experience and the beds were very comfortable, After the game we wanted to sit outside, but they took the tables and chairs in already, but we went out anyway, Had a problem with a homeless person that kept brothering us outside which make us a little bit nervous. But over all the Hotel is a nice hotel, staff was friendly. 30 July 2014
Rated 5.0 out of 5.0 by Excellent staff please see previous comment. Excellent stay, excellent staff 30 July 2014
Rated 5.0 out of 5.0 by Great room; Excellent breakfast We purchased an upgraded King room with breakfast package. We had a very spacious, bright room with a good view of the city. Our breakfasts were prepared quickly and exactly as we ordered them. My husband loved the brisket hash. We loved our walks to the lake and along the lake and the easy walk to the fabulous art museum. 28 July 2014
Rated 5.0 out of 5.0 by Milwaukee stay Excellent experience. The only complaint I have is that at the hotel bar located in the lobby, you have to pay for coffee in the morning. Many hotels offer this for free and even include a breakfast. I think you should consider not charging for coffee. 28 July 2014
Rated 5.0 out of 5.0 by great hotel staff , rooms excellent. had never been to Milwaukee. very impressive city. A scaled down version of Chicago. a wonderful family feel. great place to stay and visit. bartending staff very helpful with suggestion about the city 26 July 2014
Rated 2.0 out of 5.0 by Diissapointment Stayed at this property to experience the intercontinental brand for the first time. Big Disappointment. Front desk staff was rude, no recognition of IHG status, no hello, how are you, I asked for a room type change to match my profile and was told that wasn't what I reserved???? Price was good for the area, the river walk was awesome - good restaurants surround this property. Parking was $25 per night which is a total rip. Lobby was awesome and the elevators were nice...the rooms were old and outdated and reminded me of a motel. Disappointment. I travel allot and am very loyal to the IHG brand...I am lucky enough to pick my hotels when I travel for business and I am trying to stay at all the IHG brand partners this year . . .this was the first and last at InterContinental. 25 July 2014
Rated 5.0 out of 5.0 by Great Stay I always stay at this property when i travel to Milwaukee. Great service, location and food. I will return. 24 July 2014
Rated 3.0 out of 5.0 by Nice place however... While making reservations for a family of 5 I was advised that I needed 2 rooms to accommodate 5. I could not have a roll away due to them being fire hazards. When I inquired about a suite, the cost was outrageous and out of our affordable range. We arrived at the hotel on a Thurs. and stayed through Sun. We had a family wedding in your salon on Sat. and when other extended family arrived on Sat. we did find some were offered roll-aways. We had one family member not join us due to sleeping arrangements, etc. Your hotel was convenient but towels were not fresh. Also, I did not like the fact that we did not know if coffee was free. There was a basket of snacks/water with a price list and my husband took a picture of what was in the basket joking that we would probably get charged for something. Well that is exactly what happened. Despite the minimal charge I am concerned with how many times customers are charged for things they do not take. We brought our own snacks so if someone who cleaned the room noticed candy wrappers in the basket we would not have paid the ridiculous price for a snack. I believe you would serve yourself a better purpose removing the snack baskets from the rooms. Your hotel has a store with small snack items. 23 July 2014
Rated 4.0 out of 5.0 by Great getaway Very nice hotel and fantastic staff. Property offers plenty of activity, yet you can get away from it all. Would stay here again when in Milwaukee. 23 July 2014
Rated 5.0 out of 5.0 by Many Thanks We stayed at the InterContinental in Milwaukee for a wedding. The staff was very courteous and helpful, the room was comfortable and clean. After checkout we went to load the car and leave but found that we had some minor car trouble. With limited help available from a service center on a weekend, one of the valets was able to help us with the car. After that we were on our way in no time. I'm sorry, but I can't remember his name. 23 July 2014
Rated 5.0 out of 5.0 by Short walk to MSOE...a couple of blocks Very close to MSOE for a college visit with our son. If he attends MSOE, this is where we will stay. Comfortable beds...I think they were doubles. We are use to our, they were a little small for us. But we needed two beds. One for us and one for our son. Wonderful breakfast! 22 July 2014
Rated 5.0 out of 5.0 by Staff This was our first time to visit milwaukee. All staff, from front desk to houskeeping were very friendly. I would especially like to thank David at the front door. He was sincerely friendly, helpful and welcoming! He was always available with directions, suggestions and anything else we might need to make our stay enjoyable. I've traveled coast to coast and your entire staff was so much better than anything I've experienced anywhere else. You should be very proud of your cosmopolitan in milwaukee. 22 July 2014
Rated 5.0 out of 5.0 by Staff New to Milwaukee, all staff was friendly, courteous and really tried to direct us to all the things we wanted. The guys at the door, especially David, greeted us each day and was very helpful with directions, info and anything we needed each day. They had suggestions for meals, entertainment and weather we could walk or need a cab to get to our destination. It really was a great time in Milwaukee and I've been everywhere man! 22 July 2014
Rated 4.0 out of 5.0 by good The Intercontinental Milwaukee is clean, comfortable, and well located 22 July 2014
Rated 5.0 out of 5.0 by Great Location, well maintained; excellent staff. Although it was a business trip, I enjoyed this hotel very much. 21 July 2014
Rated 4.0 out of 5.0 excellent I would like to point out Nadia,at front desk,she assures loyalty. Kind regards 20 July 2014
Rated 1.0 out of 5.0 by NIghtmare Hotel I have stayed at this property prior with no issues. However, I do stay app. 6-100 nights on the road via business. First of all I have called the GM (3) times whom is too busy to call me back, evidently. I also left my name and phone number and email with the front desk prior to check out ........... I was not able to get a key to my room upon check -in due to a system being down, so the bell hop was called to use his key to let me in, which I felt obligated to "tip". I has asked the front desk (Latisha) to provide a 5:00 AM wake call the following morning, which did not take place. I was on the third floor and tried to take a shower around 5:30 AM no hot water....... Tried to check out no bill available due to system issues.......... So called the GM (Tim Smith) three times and verified with front desk he was in the hotel, no call back, email etc..............Hoping for a discount, at this point they seem to be in denial or afraid of customer interaction. 18 July 2014
Rated 3.0 out of 5.0 by Nice hotel but needs some work The Intercontinental in Milwaukee is a great hotel. This was our 3 time staying there in 5 years. The problem with the hotel is that it has become outdated. I would not call this a 4 star hotel. The hallways are banged up, the bathrooms were old and outdated, and the furniture was showing some wear. It is a great location and a nice hotel but for the money there are better hotels in Milwaukee. 17 July 2014
Rated 5.0 out of 5.0 by Great Stay I was very pleased with my stay. Great size room with an excellent workspace for business travel. I will stay there again on my next trip. 15 July 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great location and great staff. I would stay here again! Everything was great! 14 July 2014
Rated 1.0 out of 5.0 by Glorified Holiday Inn First let me say the staff was good, no problems there. The room was a joke. Beds were terrible. We could feel the springs in the mattress. The room was so plain and boring and small. I expected more for the price. This hotel might be good for a business conference, but not for the vacationing family. My son and I were going to stay there after we went to a Brewers game. After checking in and seeing the room, we decided not to stay and just went home after the game.We did not use the room. Big disappointment. As the title says, glorified Holiday Inn. No surprise since they are part of the same group. I will not be back. 13 July 2014
Rated 4.0 out of 5.0 by Staff and service We were so impressed with the way we were treated by the staff during our stay in Milwaukee. I am disabled and the bell boys made sure I was assisted in every way possible . It's nice to see young people who take there job so serious. The people working the front desk were very polite and thoughtful as well. Thanks to all. 12 July 2014
Rated 5.0 out of 5.0 by Great Downtown Location We really enjoyed being in close proximity to the many things Milwaukee has to offer. We were able to walk everywhere we wanted to go. The only thing that we would have liked would have been a more consistent coffee service in our room. There are all kinds of eating establishment in the area.Many price points also. Fun! 10 July 2014
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  • 139 East Kilbourn Avenue
  • Milwaukee , WI , 53202
  • United States
  • Front Desk +11-414-2768686

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish

Pet Policy

We allow Guide Dogs or Service Animals.
  • Local Time

    7:28 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs