Rated 4.0 out of 5 by 182
Rated 5.0 out of 5.0 by JK59 Great Stay
Had a two night stay for a wedding. Had an overall excellent experience. Had breakfast in the restaurant on both days and the food was very good and surprisingly reasonable. Would highly recommend.
12 May 2013
Rated 2.0 out of 5.0 by jamie507 intercontinental stay
As being a platinum member I felt like I was disrespected. I spent $1700 here and I had poor service. The hotel wouldn't even pick me up after they just dropped off people from my group at the same place I was going to leave.
10 May 2013
Rated 3.0 out of 5.0 by feedback could have been better
too problematic for just one nite stay.1. even before arriving hotel staff messed up reservation type, calling hotel and getting transfered resulted in call getting dropped twice but one call to priority club had it cleared it up. 2. we were told they would provide transportation with hotel vehicle to a venue and when it was time to go we were treated as if now it was a big problem to do so, almost as if they offered but hoped we wouldn't take them up on it, we were an inconvenience they had to accomodate. 3. we were charged twice for services, we paid for room service on our tab and on the bill the next day and we paid for valet when they brought the car around and it was on an electronic bill they emailed after the fact.
they have not resonded for two days over what should be a simple reimbursement. so here i am still dealing with the results of just a one nite stay. shouldn't be like that.
06 May 2013
Rated 4.0 out of 5.0 by Overnighters Teeny, tiny room but comfy!
We had one king bed, and the room was extremely tiny, almost claustrophobic! So tiny, in fact, that you knocked the TV hanging on the wall when walking between the bed and the wall. The room was very clean and comfy, but small. It would have been nice if the window opened for fresh air. Although there wasn't any room for a table, it would have been nice to have one so you could set your drink down while relaxing. Other than the desk chair, there was only one other chair in the room. We moved the desk chair next to the other and it BARELY fit between the bed and the wall. We were told not to base future stays on the size of that room and that we would "probably" get a larger room on our next stay. We looked at the rooms on-line before booking and the king room we had wasn't anything like the pictures on their site. Apparently because we were first time guests, we got one of the lower end rooms. Beds were comfy and clean, we didn't hear any noise in the halls, and the staff was friendly. I would recommend this property to others but would highly suggest you inquire on the size of the room when you book it.
06 May 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Elegant hotel, great staff, nice restaurant
The Superior room is around 55sqm large
Elegant warm contemporary design
View over the city. Very quiet
Seating area, desk
Very comfortable bed
Large bathroom with walk-in shower only (not a big fan of the double shower head, with low water pressure). Agraria amenities.
Minibar with very poor selection of drinks (including softdrinks)
Flat screen television set with large selection of cable channels (but no international channels).
No foreign socket. No iPhone dock (but mp3 alarm clock)
Air conditioning was not powerful to cool down the room when temperature was high outside.
- Really great staff
- Central location. Close to cool restaurants areas (along Milwaukee river and near Cathedral square) and museums
- Elegant design
- Good restaurant with professional service
- Fast wifi
- There is no buffet breakfast, but only a menu breakfast (still it was no problem to ask plates out of the menu)
Milwaukee is a lovely city for a week-end, especially when weather is sunny.
The Milwaukee Art Museum has impressive collections
East Side and Historic Third Ward areas have many trendy places
05 May 2013
Rated 5.0 out of 5.0 by Rosemara Comfortable room, room service fast and good.
Excellent weekend! Rooms are comfortable. Bathroom clean.
03 May 2013
Rated 4.0 out of 5.0 by mlg56 Catering staff
The event catered was indeed lovely. However, the catering staff is difficult to work with and communicate with, especially about the money. The young man serving soup - needs a lesson on getting the soup into the bowl.
03 May 2013
Rated 5.0 out of 5.0 by Janet25 Lovely modern hotel
Just loved your hotel, from the minute I stepped into the lobby, such friendly accommodating staff; clean hotel and loved the location. Definitely will return, you guys really know how to pamper your guests! Janet
03 May 2013
Rated 5.0 out of 5.0 by Shrimp Fabulousity
To All Who May Stay,
Know that the friendlyness of the staff is worth it all.
02 May 2013
Rated 5.0 out of 5.0 by JulieFG Wonderful room
Very nice hotel and a great room set up. Staff very knowledgeable and helpful! Located in a central area. Would definitely stay here again!!!
29 April 2013
Rated 5.0 out of 5.0 by ginka awesome staff
the staff, including the valet guys, were awesome--super helpful, friendly, sweet and attentive :)
rooms were clean and comfy, but average in looks--i expected something a little more contemporary for the price
29 April 2013
Rated 5.0 out of 5.0 by Zeek Never disappointed
This is always the hotel of choice when staying in Milwaukee. The staff is always very friendly. The location is perfect. The bar and restaurant never disappoint. The only thing I wish the rooms included were a small refrigerator. Other than that this hotel is perfect!!
24 April 2013
Rated 5.0 out of 5.0 by YoungWellToDoTraveller Good Stay
There was a free sewing kit in the room, and I lost a button. I have to recommend this place. The locale is prime, and the staff is helpful. Unforunately, there happened to be a highschool prom while I was at the hotel, which impeded my game of ping pong.
23 April 2013
Rated 3.0 out of 5.0 by Tbird07 Horrible Room Service
I was very disappointed with the room service. I ordered soup that was over salted and warm yogurt that was either the flavor vanilla or plain - I couldn't tell.
Also I don't understand the engineering of the room. There were no outlets by the bed so I had to ask for a power strip.
Everything else about my stay was great. I would definitely stay again but I would not order room service. I also had some collegues who ate in the hotel restaurant and were disappointed with their meals.
I hope you will take this into consideration.
23 April 2013
Rated 1.0 out of 5.0 by sorry great stay as aways
Ryan at the front desk went out of his way to make our stay special. He is a natural in the hospitality business. All the other staff attentive as well and we especially appreciated the breakfast add-on. Stay with you frequently and appreciate the service.
21 April 2013
Rated 5.0 out of 5.0 by Joan58 Overall Great Experience
Room was very clean and comfortable; amenities were great; view was spectacular and the bed was one of the most comfortable ever had in a hotel.
Only difficulty was regulating room temperature.
21 April 2013
Rated 4.0 out of 5.0 by poorsleep2 Bed comfort
Our bed was sunken in the center and made it difficult to get a good night's sleep. It also felt like feathers sticking through the sheets in a few spots.
20 April 2013
Rated 4.0 out of 5.0 by RKruz Great Place! Would stay again, recomend to others
The front desk was helpful ,friendly and quick with all our needs. The overall feel of the place was one of being well maintained. The room was nice and clean, the window view was great. Really the only thing I could say against our entire stay was that our bed (while still comfortable) had the classic sink hole in the middle.
12 April 2013
Rated 4.0 out of 5.0 by Jubi A delightful experience
A lot of thought obviously went into providing great comfort.
I would have given a five star rating had complimentary drinking water (standard in most hotels these days) been provided. $3.00 for 12 oz. bottle of drinking water was excessive.
Apart from that, I enjoyed everything about this hotel, and was especially thrilled at the bathroom scales!
02 April 2013
Rated 3.0 out of 5.0 by BusinessDad96 Nothing too special
Hotel presents well, but…. Rooms are really just average clean so don't give it a white glove test, especially in the corners of the bathroom. I think it is overpriced for what you get especially compared to other hotels that are similar in other places, like Chicago. Breakfast is high quality and fresh. Staff is very nice and helpful. Parking is outrageous at $25 per night. Nice hidden fee! Lacks light in the sitting area and the couches are not comfortable. Loud drunk people will also wake you up at 2am so be prepared. Oh, also if you go out don't bring your left overs - no fridge, no microwave.
29 March 2013
Rated 4.0 out of 5.0 by Henn0241 Clean rooms and fantastic room service
The Intercontinental in Milwaukee really pays close attention to detail with each of their guests. Each day, I am greated by the staff, and they are willing to help with anything you may need (recommendations, directions, taxi service, etc). The room service is amazing! The food is great, but the service really goes above and beyond anything I have seen from any other hotel.
27 March 2013
Rated 4.0 out of 5.0 by FredC1594 Good Stay better Staff!
I enjoyed my stay at this hotel I will say the staff was great at opening conversations & making me feel welcome. Only issue was the in room bottle water was not price so when I drank it I assumed it was complimentary. I used to live in Milwaukee & I think it's one of the great cities to come visit. I will definitely stay here again & will definitely recommend this all friends when visiting.
25 March 2013
Rated 5.0 out of 5.0 by Jill32 EXCELLENT Hotel!!!
My husband and I recently stayed at this hotel and we were very impressed. The staff is so kind and helpful. The location of the hotel is perfect, right in the middle of everything. This was our first time visiting Milwaukee and we had no idea where we should stay. I'm so glad we chose to stay at the Intercontinental. We will definitely stay here again next time we visit Milwaukee.
19 March 2013
Rated 4.0 out of 5.0 by TAZWells Great location beautiful hotel
Enjoyed the stay. Fun to have it be a big game and have the competing basketball team staying at the same hotel.
11 March 2013
Rated 1.0 out of 5.0 by UnsatisfiedGuest Not good enough for the money
My card was charged for the full stay + $50/night for incidentals upon checking in. Worse yet, the receptionist messed up and charged my card 3 times!!! So what should have been a hold for under a thousand dollars ended up being almost 3 grand!, which created issues with my credit card and took 4 days to clear up. They removed the charges of course and apologized but it still left me with an unresolved matter for the rest of the week.
The room was okay, poor lighting, no water pressure in the shower, NOT worth the cost.
25 February 2013
Rated 3.0 out of 5.0 by JFoon Unexpected Room Quality from an Intercontinental
Great location but the room quality wasn't what I was expecting based on my stay in Intercontinental Hotels in Houston, Boston, Chicago, and Washington D.C.
15 February 2013
Rated 4.0 out of 5.0 by Deewop Fabulous bed and pillows
We had a gift certificate to the Intercontinental. Overall, we had a wonderful time. The king size bed was most comfortable. The exercise room was terrific and the restaurant Kilowat had delicious food. However, our room could have used some updating. The chair was broken, desk light was burned out and the bathtub finish was worn off in places.
09 February 2013
Rated 5.0 out of 5.0 by Cris60 Wonderful experience
Our room location was not exactly what I had asked for.
Brian made sure that we were happy and extended customer service to us which totally changed our impression and experience.
08 February 2013
Rated 4.0 out of 5.0 by MilwaukeeKate1921 Office Holiday Party
Although I live in the Milwaukee area, I reserved a room to make the event into a weekend. I absent mindedly reserved the room for the wrong night, which I didn't realize until check in. There was no problem switching the reservation and the staff member who helped me made me feel better saying "it's probably a system issue". That kind of service is often the exception to the rule. Thank you for a great experience.
25 January 2013
Rated 5.0 out of 5.0 by davako Wonderful stay...
From hello to goodbye the Intercontinental staff and facility met or exceeded many of our expectations.
We will definitely visit again and would refer our friends and colleagues to the Intercontinental MKE.
24 January 2013