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Rated 4.1 out of 5 by 384 reviewers.
Rated 5.0 out of 5.0 by Great stay in Milwaukee There is actually not much to say about this property, since the stay was very pleasant and comfortable. The location is perfect, the restaurant and bars offer excellent food and drinks at reasonable prices. The staff is knowlodgable, polite, correct and pretty helpful - just as you ecpect it from an IC hotel. Parking fee of 25$ per day could be less - though you are in downtown. Recognition for Royal Ambassador Status was great. 09 November 2013
Rated 5.0 out of 5.0 by Excellent! We were headed to a Packers game and came to Milwaukee a couple days early and we are soooo happy we did! The hotel is an excellent location. We walked everywhere. Fun, fun, fun. Recommend the Safe House.... unique and loads of fun. The hotel offered great value and we would highly recommend to anyone visiting Milwaukee! 07 November 2013
Rated 3.0 out of 5.0 by Literally a hole in the wall... Actual hole (yes, physical hole) in the wall in our room with a serious echo due to lack of art and furnishings. Very outdated room with a real 1990's cordless phone! The lobby and bar look contemporary but the rooms are secretly reminiscent of an old holiday inn. Total disappointment. I apologized to my friends for 3 days while our other party stayed at the remodeled Fairfield inn by Marriott in a beautiful room for 2/3 the price with a hot breakfast and cheaper parking closer to the Riverside Theater and other attractions. 06 November 2013
Rated 2.0 out of 5.0 by Could have been much better We booked 4 rooms only 2 were ready on time. We were told the others would be ready in a hour but only one was. We waited hours for the last room. This made getting changed difficult .We called the desk -- FOUR TIMES-- due to people having a party so loud you thought you were there. The party went on till 4am so much for sleep!!!!!!!!!!! 06 November 2013
Rated 4.0 out of 5.0 by Harry Connick Jr It was a girls week end, had a great time. Room was nice slept like a rock. Walked to the riverside theater.for a show, had dinner at rock bottom, also within walking distance. Jelly bellies at the front desk a plus. Staff was very helpfull. Had breakfast at hotel restaurant was wonderful, farmers poached eggs AWESOME. A good week end all in all. 29 October 2013
Rated 5.0 out of 5.0 by The beds rock! There's a mattress topper that make sleeping fantastic! The staff is so friendly, and genuinely seem to like their jobs. What I noticed this last stay was the valet guys. They were there late on Saturday night, and then at 9 am on Sunday...there they were, like they never left. They were all smiles and friendly, as usual, So I asked them, "Did you ever go home?" And all three laughed and said "Sure, for a few hours!" I just love to be around people who love their work, because it definitely shows in the way they deal with people. I love this hotel. We stay here every time we're in Milwaukee, which is about 3-4 times a year. 23 October 2013
Rated 4.0 out of 5.0 by Expensive parking! Loved the room and the attentive service. It was hard to swallow the $25/night parking. I understand if you're visiting and not staying the night, but as a guest it's a bit ridiculous to pay that much for parking. Other than that, I was very happy with the room and if I could've stolen the bed to take home (without being charged) I would've. Super comfy! Would've been 5 stars, but the parking thing got under my skin. 23 October 2013
Rated 4.0 out of 5.0 by Great Location in Downtown Central location in Downtown puts everything in walking distance. Safe location...right on the river. Lots of restaurants and easy walk to the basketball arena if you are in town for a game or to see a show at the Riverside Theater. Easy 15 minute walk to the Lake shore. It was a 15 minute drive from the airport. The downside is the bathroom looked a little dated and the vents allowed sound (voices) to travel between walls. 21 October 2013
Rated 4.0 out of 5.0 by Quality experience My room was very spacious and clean, overall an excellent experience but the room lacked adequate lighting: needs a floor lamp to illuminate the dark corners. Other experiences at the hotel were excellent 19 October 2013
Rated 5.0 out of 5.0 by Perfect Location We stayed at Intercontinental Milwaukee, because we were had come to see a concert at Turner Hall. I chose this hotel because of it's location , which is about 6 blocks from Turner Hall. The area around the hotel is beautiful, with fantastic restaurants and bars. I would stay again if I came down to another concert at Turner Hall. Only one thing puzzled us. At 8:30 am we had a room service woman rapping on our door, the used the key and opened the door slightly and said Room Service. We were still in bed from having a late night the night before, and wondered why room service would come at such an early hour when we were leaving the hotel around 11:00. Also the fact that breakfast was not included , was upsetting to us. Seeing we had a 4 hour drive ahead of us. I travel to The British Isles very often and everywhere you stay you get a very large, breakfast included with the night's stay. Those are the only things, that keeps me from saying we had a perfect stay. Otherwise we had a great time in Milwaukee ! 17 October 2013
Rated 2.0 out of 5.0 by Rooms not ready and front desk not very helpful. We were with a wedding party and booked rooms months ahead, when we arrived to check in the rooms were all on different floors and half were not ready until 2 hours after check in time, I specifically requested that at least 2 rooms be close together. Our room had a big empty space and no chairs to sit in. Overall, it was a very disappointing experience and I will not recommend this hotel. One room even had the wallpaper peeling off the wall! 16 October 2013
Rated 2.0 out of 5.0 by Overall Disappointed We stayed at the InterCon in Milwaukee for a wedding although we live in the area. We were hoping to see what the experience was and to book a block of rooms for our own wedding however, our expectations were set way too high. When we tried to check in at 4:00, our room was not ready (!) but the staff was friendly and offered to call when the room was available and kindly pointed us to the bar (without any voucher or apology). When our room was finally ready, it was nice except the bathroom was very small and the bathtub was a bit unclean but manageable for the little amount of time we'd be spending there. (And since we live in the area, we wouldn't need to shower there anyway.) The walls were also paper thin, we kept be woken up in the morning by our neighbors who were talking and singing. I'd say overall, we thought we'd have a much better experience but after our stay, we won't be booking a room block for our own wedding. Oh, and I have to say that I found the room block to be a bit expensive at $145 especially given our experience. 16 October 2013
Rated 5.0 out of 5.0 by Midwest Academy of Management Conference. Great clean facility and appropriate for the business professional. 15 October 2013
Rated 4.0 out of 5.0 by Affordable conference rate Overall a great hotel. Air conditioner was so loud. Bed was comfortable. All other things also were great. 15 October 2013
Rated 5.0 out of 5.0 by Awesome Downtown Hotel Great hotel in prime time area of Downtown. Enjoy the Riverwalk 1 block away with dozens of dining options within walking distance. Very trendy and upscale lobby and rooms. 13 October 2013
Rated 1.0 out of 5.0 by Disappointed The location is awesome and I would love to explore the area more. We were in town for a wedding and would love to come back, but doubt we'd stay here. For the price, I didn't feel like the service was anything special or exceptional. Most times, I felt like staff was expecting a tip, but not serving the customer. Checking out was embarrassing and time consuming. Only to travel back home and call the next day to hear the staff gave us incorrect information at check out. The room was comfortable enough and clean, but could definitely use some upkeep and maintaining. 11 October 2013
Rated 5.0 out of 5.0 by Attentive staff, great location During my stay, there were a couple of glitches. Someone appeared at my door to take care of them extremely quickly. And they were fixed pronto. Since I was there for a meeting, the meeting room was good, although the temperature was difficult to control. But the food served with the meeting was great, a good selection of things. I was extrememly pleased and delighted with the entire experience. 11 October 2013
Rated 1.0 out of 5.0 by Worst Intercontinental ever stayed in The condition of the hotel is old and run down. In particular the bathroom was terrible. I asked the front desk to address my problems and nothing was done. The only nice thing I can say is that Lindsey who served in the bar did a great job. Over the past view weeks I stayed in 5 different Intercontinental and this is the only one I was disappointed with and will not return to. 11 October 2013
Rated 3.0 out of 5.0 by Worst smoothie and hamburger ever Stayed last weekend to attend Packer game in Green Bay On SUnday ordered a smoothie for breakfast at the restaurant. When I took my first sip I almost had to spit it out. Tasted like sour milk. 3 colleagues of mine had ordered the same and all found the smoothie to be undrinkable. That evening after a long day at the game, came back to my room and ordered room service. I think it was called the Big Boy Classic (Cheeseburger). Absolutely hands down the worst burger I have ever had at a hotel. That would be over 38 years worth professional travel. The patties would have been more useful in a hockey game as pucks! Loyal IHG member never to stay there again. 11 October 2013
Rated 2.0 out of 5.0 by Disappointed in room - cold feeling The bathroom tub faucet leaked. Dirt was noted in corners of bathroom. There were no tea bags and there would have been an additional charge! 09 October 2013
Rated 5.0 out of 5.0 by Comfortable bed The customer service was exceptional from the bartenders to the front desk staff to the bellmen. We have a great stay! 09 October 2013
Rated 2.0 out of 5.0 by Very Mixed Experiece My Wife and I spent 4 nights here in between 2 stays in Chicago (both at IHG hotels). The Bar and Restaurant were both very good and so were the staff in them but the same couldn't be said about the reception and room servicing staff. I wasn't acknowledged as Gold Club member on check-in (minor thing but only time this has happened). Got to room and found only 1 set of towels and 1 robe. As we were going straight out, we popped by reception to tell them. Very surprised to be told that's the way we set up our rooms. Failed to win the argument "We booked weeks ago and you knew we were 2 people. Surely you don't expect all couples to have to ask for extra towels and robe?". On our last day we got back to our room about 5pm and found that it hadn't been serviced and when we checked out the next morning we were not even asked if we had enjoyed our stay. Very disappointing. 07 October 2013
Rated 5.0 out of 5.0 by Nice place to stay in Milwaukee The staff was helpful, the room and bed comfortable, and at a good price. It is very convenient to my business interests, so makes a great place to stay. The fitness room is well equiped. 07 October 2013
Rated 5.0 out of 5.0 by Did I say excellent? The stay at your hotel was wonderful. We ate at your restaurant, Kil@wat. The service was excellent and the food was great. Will, our server did a excellent job. Not only that, our service at Clear was excellent. We had the same server before and after our concert (Volcano Choir). Her name was Lindsey. She was amazing. We will come back there again. Thank you, Seth 06 October 2013
Rated 2.0 out of 5.0 Enjoyed my stay, but not the room. Having completed my first stay at the Intercontinental Milwaukee, I felt compelled to share my experience. During my stay I had many positive encounters with staff, particularly the door men who were most helpful. Unfortunately, I had a few negative encounters as well. To begin, after arriving after check in, I was informed my room was not yet available. After a long day of travel, arriving after the posted check in time of 3PM, I was dismayed when after paying my bill, informed that my room would not be available for 15-20 minutes. I can live with 15-20 minutes, so I decided to take a walk and find a cup of coffee. A little over an hour later, I received a call alerting me my room was available. When I returned the same front desk agent welcomed me as if I was a new guest, zero recollection that he apologized for my room being unavailable an hour early, but moreover called me 10 minutes prior and asked for my name and ID again, that was just a bit bizarre. I requested a 6:00am wake up call for Monday morning, needless to say I was not happy when I received a 6:30 wake up call Sunday morning, and no wake up call Monday morning. Upon entering my room I was underwhelmed, but it wasn't the worst hotel room I've ever stayed in, just not worth the hefty price I paid for a Saturday evening. I concluded the reason my room was not available is that the previous guest must have just checked out and it needed to be cleaned. Unfortunately, the housekeeping must have been hurried, as things were still a bit messy. Things like toiler paper not being replaced, the shower still wet from previous guest, odors from food ( I hope), the closet was unorganized and I was not able to fit my bag or hang a suit without it resting on whatever else was jammed in. I point this out because like I mentioned, I've stayed in less extravagant hotels, however housekeeping/room service issues are matters of inattention, I would have gladly waited another hour rather than feeling grossed out walking barefoot on the floors. On a positive note I ordered the hamburger from CLEAR, and must say it was one of the best burgers I've ever eaten. 03 October 2013
Rated 2.0 out of 5.0 by Great staff but outdated hotel Nice public spaces and a good restaurant for breakfast. The seventh floor desperately needs updating in the halls and bathrooms. Staff were professional and helpful. However, we would not stay there again unless the hotel was renovated. 01 October 2013
Rated 5.0 out of 5.0 by Great place It was a one night honeymoon gift to my son before they departed to Florida for the big honeymoon. My son and his bride loved. They really enjoyed your place and surroundings. 26 September 2013
Rated 4.0 out of 5.0 by Great View from 9th Floor So convenient being attached to the Pabst Theatre which is why we stayed here. Love it that you never have to leave the hotel if you don't want to. Was disappointed that no refrigerator or microwave was in the room. That was the only negative i can think of - very clean and convenient to the Theatre. 26 September 2013
Rated 5.0 out of 5.0 by Outstanding service This was our first trip with a toddler, and when I checked in and found there was no suite (as I requested) ready for us, I was prepared to be annoyed. Instead, they had a room ready with a separate seating area, perfect for a crib, and they immediately suggested that they bring a little fridge to the room, in case I had special foods for him. When I came back from a run, I was offered extra towels and bath supplies. When I called room service, I was given suggestions for the best options for my little guy. Even a woman that showed me to the ladies room was helpful and friendly. I can easily say I haven't received service like this at a hotel in a long time - and at a rate that I found to be just bordering on crazy low. I'm not a club member, or a special guest of any kind, and I just felt that the staff - every last member - really went above and beyond. I arrived a nervous mom, and left feeling like I had a lovely relaxing (wedding) weekend with my small child and husband. 25 September 2013
Rated 4.0 out of 5.0 by Center of it When walking into the hotel I was very impressed. It looked updated, stylish, and welcoming. The staff continued to impresses me with their friendness and helpfulness. The room was a nice size and nicely furnished. The beds were very comfortable. Had no problems or issue during my stay. Only downfall was that there was a reception going on in the bar area by the lobby with a live band and 10 floors up we could still hear the band playing. All and all this was a very nice hotel and I would stay here again!! 24 September 2013
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InterContinental Milwaukee

  • 139 East Kilbourn Avenue
  • Milwaukee , WI , 53202
  • United States
  • Front Desk +1-414-2768686

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish

Pet Policy

We allow Guide Dogs or Service Animals.
  • Local Time

    3:08 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs