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  • 1 888 IC HOTELS
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WELCOME TO

Milwaukee

{en_US=Omar Naimi}
Omar Naimi
General Manager

Insider Tips

LOCAL CULTURE

Churches

There are several beautiful churches of different denominations in the city. Contact the Concierge to find out where and when to go.
DOWNTOWN MILWAUKEE LUXURY HOTEL WITH MODERN ELEGANCE
Boasting spacious suites, panoramic views and fine dining at contemporary Kil@wat Restaurant, this Milwaukee luxury hotel offers the best of downtown. See what’s showing at ‘The Rep Milwaukee’ our most famous trio of theatres attached to the hotel. Right in the heart of the city’s business district, this Milwaukee luxury hotel is ideally placed for guests to explore the vibrant river walk, world-class museums, shopping districts or Cathedral Square Park.

Guest Reviews

INTERCONTINENTAL® AMBASSADORS

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trendy restaurant Elsa's serves burgers and martinis in a lively and funky venue showcasing rotating artwork.
  • Amenities & Services

    Our fitness centre features a wall of windows that provides amazing views and extra inspiration for any workout. Unwind after your workout in the s...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Our Renowned Spas
Awards

Best Marketing Concept

Since the Pink Room opened in 2010, it has raised more than $18,000 in donations for ABCD. In 2011, the Pink Room was recognized by Marcus Hotels & Resorts, parent company of the property, as Best Marketing Concept at the organization’s leadership conference. InterContinental Milwaukee is honored to have a true partnership with a Wisconsin-founded organization in which each party is equally invested in the success of the program. The relationship has been a win-win for both organizations. The program been overwhelmingly successful as a way to connect with and support the local community, while allowing the hotel to offer guests a unique experience.

Trip Advisor 2013 Certificate of Excellence

This prestigious award, which places the InterContinental Milwaukee in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travelers.

InterContinental Milwaukee

  • 139 East Kilbourn Avenue
  • Milwaukee , WI , 53202
  • United States
  • Front Desk +1-414-2768686

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish

Pet Policy

We allow Guide Dogs or Service Animals.
  • Local Time

    1:33 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 638 reviewers.
    Rated 3.0 out of 5.0 Wedding Block The problems began when we initiated the conversation with the Intercontinental regarding booking a block of rooms for our wedding. Once we were assigned a rep and set up the block, we discovered that there were rate discrepancies if our wedding guests booked outside of our block for the same days. We inquired once about the lower rates and were told that it was a best estimate of what the nightly charge per room would be, which is a satisfactory answer. After a few weeks, we followed back up to book our personal room for the night before and the night of our wedding, and we learned that our assigned rep was no longer with the company. After about a week or so of us making multiple phone calls on multiple days, we still did not have an answer back on who our new point of contact would be. When we finally were connected with someone, there were yet again rate discrepancies between what we were told we would pay and what the average Joe could book the same room for off the Intercontinental website. I finally gave up after three or four more days of back and forth and just used my IHG points to cover our room. Skipping forward to 8-19-15, my wife called the front desk to inquire about an early check in and was told, quite rudely, that a request had been put in, but the early check in could not be guaranteed, which I understand. What I have trouble comprehending is why someone who talks this way to paying customers is allowed to answer a phone. This same level of "service" or lack thereof was received by my wife's sister when she went to check in. Again, if you are unable to accommodate an early check in, I understand, but there is a professional way to deliver bad news, and apparently, whomever was working the front desk that day has not been made aware of it. When my wife went to check in, she was very rudely told that they needed to see my ID as the room was under my name and credit card. Again, I travel 25-30 weeks a year and have been extremely loyal to IHG so I understand the procedure of required ID and credit card at check in. I do not, however, understand the attitude, tone, or rudeness that my wife, her friends, and our family received throughout this entire process while we were trying to be your CUSTOMERS. The ONLY shining light for the Intercontinental during our stay was the bellhops. They were very polite and helpful on the way in and on the way out. We were also double charged for valet parking, which is not the end of world, just another thing that we had to deal with, that really wasn't necessary. August 30, 2015
    Rated 5.0 out of 5.0 by Memorable stay We enjoy the Intercontinental. Parking takes some getting used to, but we have gotten better at it. The room is fairly bland. And, when we entered it, we saw some used Kleenex on the chair. There might be a little table by the chair to set books, drinks, or food on. The room is serviceable, unembellished, which is okay with us. The bar area is very inviting. Staff are always kindly and attentive. Shower in the bathroom was great, as we requested a handicapped room for us, my wife having hip replacements. Water temperature very good. The door to the bathroom looked a little shabby, corroded and warped-looking from water reaching it. Yet, all-in-all, a good stay at a good value. August 28, 2015
    Rated 3.0 out of 5.0 by TV remote doesn't work pin feathers stuck out of the mattress and poked me all night. August 25, 2015
    • 2015-09-01T11:02:37.187-05:00
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