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Presidente Monterrey

Rated 3.6 out of 5 by 127 reviewers.
Rated 4.0 out of 5.0 by Good service but fitfull sleep Ameneties and facilities are great, but other business customers have strange sleeping hours. Was woken up at 4 a.m. but adjacent room twice in my three night stay. 25 August 2014
Rated 5.0 out of 5.0 by Excelente opción de hospedaje Felicidades a todo el equipo de trabajo que representa el hotel, la estadía fue placentera, cuentan con excelente servicio. El único punto a reforzar es que el internet de cortesía era muy lento, finalmente pude trabajar algunos pendientes hasta después de las 10 de la noche que mejoraba mucho la velocidad. Saludos! 24 August 2014
Rated 3.0 out of 5.0 by No fui tratado como Gold Ambassador No me dieron mi regalo de frutas. El sistema de películas no funcionaba. Hay que esperar para el registro y para el check-out. No pude pagar con otra tarjeta mis consumo del desayuno porque no estaba listo y lo cargaron a la cuenta después. Por lo que recibí 2 facturas. Personal en front-desk con poca experiencia y nivel de atención. 23 August 2014
Rated 2.0 out of 5.0 by Frustration Bar staff and many of the other staff are excellent. Problem is consistency of service e.g newspaper 3 days versus 5, they do not update reward points without constant pressure (will try for the 4th time on the latest issue), restaurant charges vary from day to day, person to person, IHG claimed Manager would meet about issues but never has. This may be why the problems are continuing, he does not care about long term or frequent guests. Hotel is busy due the location, one of only hotels with balconies and safety, not how it is managed. Short term thinking as other solutions are coming soon. This is too bad because the good people trying to make visits pleasant will suffer. 23 August 2014
Rated 5.0 out of 5.0 by Excelente La atención en mi registro fue de verdad de primer mundo. 21 August 2014
Rated 5.0 out of 5.0 by Estadia Por trabajo Durante mi corta estadía en el hotel, me sentí excelente. Lo recomioendo. 21 August 2014
Rated 3.0 out of 5.0 by Restaurante El servicio a habitaciones muy caro y la comida no tiene sabor. En general los alimentos son malos. Además de que el precio está muy por encima de lo que ofrecen. Me volvería a hospedar pero no utilizaría los servicios del restaurante. Ordene desayuno a la habitación y me salió más caro que haberlo solicitado a un restaurante de primera calidad y los alimentos estaban mal cocinados y fríos. 18 August 2014
Rated 4.0 out of 5.0 by Comfortable and great value I am a satisfied customer for the following reasons: This hotel offers quality service and amenities at a competitive price. The staff is friendly and helpful. If problems arise they solve them quickly and efficiently. 12 August 2014
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Presidente Monterrey
  • Av. Jose Vasconcelos : 300 Ote
  • Monterrey , 66260
  • Mexico
  • Front Desk +52-81-83686000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Only Guide Dogs
  • Local Time

    9:09 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking