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Presidente Monterrey

Rated 3.5 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Comodidad Muy buen hotel, los cuartos comodos y espaciosos mejorar la calidad en la señal de la TV 23 July 2014
Rated 5.0 out of 5.0 by Cama cómoda la cama y el cuarto eran còmodos, el gimnasio tenía pocos elementos para hacer ejercicio pero si fue útil. 19 July 2014
Rated 3.0 out of 5.0 by This place needs a renovation badly. My only complaint about the staff would be that somebody should be attending the Concierge desk at least during the daytime hours. This person is actually hard to find, but once you do they are helpful, as is the other staff at this hotel. Staff is very good actually. My complaint is the room actually. Its quite old and worn, and need a facelift badly. Its just old and worn, outdated. The utility room in the bathrooms are actually a bit scary. The air conditioning is nice but it is set up so that the air is always blowing right on you, which is not a very nice way to sleep. Location is great, and safe but it just needs a make-over, an upgrade to bring it up to date. 14 July 2014
Rated 3.0 out of 5.0 by Being Ambassador is not a difference ... Being Ambassador is not a difference ... I need to comment I was Ambassador during the checkin for room upgrade I didnt received the benefits: * fruit and mineral water in the room * No dedicated check-in area Ambassador * No complimentary newspaper, delivered daily Each time I stay in this hotel I need to be calling or asking at frontdesk for Ambassador benefits... thinking seriously about not renewing and seek to maintain the status of platinum IHG .. 14 July 2014
Rated 5.0 out of 5.0 by Great service and very comfortable room This hotel provides for sure one of the best service you can experience. The knowledge, kindness and the spirit of service by the personnel is just outstanding!. The quality of the food, drinks, and facilities is just great The location of this hotel is beautiful. Is it located in the best neighborhood in Monterrey. 14 July 2014
Rated 4.0 out of 5.0 by IHG Monterey Avoid first floor rooms for security concerns. Older facility but still ok 14 July 2014
Rated 5.0 out of 5.0 by buen servicio general y cocina El hotel en general es de buena cadena, tiene muy buena ubicación, el servicio en general es muy bueno. 10 July 2014
Rated 5.0 out of 5.0 by Great service ...greater staff .. In no particular order I can tell you that Fanny, Rodrigo , Pascual , Tiffany , Aleida and all of the people that I've met are true professionals and an asset to your company . The names I mentioned are people at the front desk but my comments include the Walters , waitresses , bell boys kitchen staff , bartenders and cleaning ladies .... I've been staying at the presidente in. San Pedro , Nuevo León mexico on average 4 nights a week since November of 2013 . It is my hotel of choice .... Superb service with very professional staff ..... Thanks Johnny GM 06 July 2014
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Presidente Monterrey
  • Av. Jose Vasconcelos : 300 Ote
  • Monterrey , 66260
  • Mexico
  • Front Desk +52-81-83686000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Only Guide Dogs
  • Local Time

    10:34 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking