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  • 1 888 IC HOTELS
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Rated 3.7 out of 5 by 200 reviewers.
Rated 2.0 out of 5.0 by Okay The overall appearance of the hotel was beautiful; however, the rooms could be updated to mirror this same esthetic and quality level. The water on the 'mini-bar' was highly overpriced. Also, one morning the water was not working in my room so I was unable to shower before work. For the cost of the hotel, I would at least expect to have reliable running water. 23 February 2015
Rated 3.0 out of 5.0 by Great location Hotel is in great location, services are relatively good, but hotel grounds need improvement and food needs to get back to what used to be a year or so ago. It's a good mid of the road hotel as it stands. Lots of potential for improvements. High value for what's offered. 20 February 2015
Rated 4.0 out of 5.0 by Confortable room and good service When Traveling to Monterrey, I am used to go to Intercontinental EL PRESIDENT, because always felt well received. 20 February 2015
Rated 4.0 out of 5.0 by INTERCONTINENTAL MONTERREY GREAT HOTEL AND GREAT LOCATION. A LITTLE OUTDATED BUT GREAT ATTENTION FROM STAFF. MAKES IT A GREAT OPTION. RECEPTION PERSONNEL OUTSTANDING. 19 February 2015
Rated 4.0 out of 5.0 Excelente calidad en el trato y alimentos Excelente trato en todo el hotel y en el piso ejecutivo. Buffete de desayunos de lo mas recommendable. 19 February 2015
Rated 2.0 out of 5.0 by Vuelvan a ser los de antes... Es una lástima que han bajado muchísimo la calidad del Intercontinental de Monterrey. Me hospedo bastante con ustedes y últimamente la experiencia me ha dejado mucho que desear. Hace tiempo, siempre veían por los huespedes, si se podía (yo entiendo que esto no es siempre) me daban un upgrade, y ahora me dicen que no pueden darme ninguna habitación mejor, es más, olvidemonos del upgrade, me dicen que solo pueden darme una habitación en el piso 1 por ser miembro Gold.... Entonces yo me pregunto que pasará con los que ni siquiera son Gold? los bajan al sótano? Les pido que revisen la limpieza de las sábanas, siempre están suscias al igual que las fundas de almohadas, y al ser blancas se notan más, no se a otros huespedes pero para mi es muy desagradable encontrar mi cama manchada no se de que cosas, lo he mandado corregir las últimas 4 veces. Yo no quiero ni imaginar si así están las sábanas como están las colchas que ni son blancas. 17 February 2015
Rated 5.0 out of 5.0 by Luxurious comfort My stay at the Intercontinental Presidente Monterrey was enjoyable, comfortable and fun. I would definitely recommend the Intercontinental Presidente Monterrey to anyone that is traveling in the Monterrey area. 16 February 2015
Rated 3.0 out of 5.0 by bad memory They gave me the worst room which is next to repairing and working spot. When I switched the hotel, they trashed some of my stuffs without my approval. The manager of conciege dept. show me the rude manner putting his hands in his pockets. I will not be there anymore. One thing more, they charged me more for breakfast without my concent. The bill signed by me and the receipt when I checked out were different. why???? By the way, I don't understand why they didn't give me the points as I am a Platinum member of IHG. 12 February 2015
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InterContinental Presidente Monterrey

  • Av. Jose Vasconcelos : 300 Ote
  • Monterrey , 66260
  • Mexico
  • Front Desk +52-81-83686000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Only Guide Dogs
  • Local Time

    4:53 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking