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Presidente Monterrey

Rated 3.3 out of 5 by 74 reviewers.
Rated 1.0 out of 5.0 by Pesimo mantenimiento a las habitaciones. Es una pena ver como este hotel se ha ido deteriorando, solía hospedarme ahí regularmente hace un par de años y ahora que vuelvo a mis viajes regulares a Monterrey (2 veces por mes), decidí hospedarme con Uds. nuevamente pero es una pena ver como el hotel tiene poco mantenimiento. Presión de agua pésimo en las habitaciones, regaderas llenas de sarro, lavamanos tapado, alfombras sucias, y muy poco valor por el dinero pagado. Viajaron otras personas de la compañía para la que laboro en las mismas fechas y 4 de 5 personas se quejaron de lo mismo, todos llamamos a front desk para pedir mantenimiento a la habitación. Buscaré otra alternativa en mis viajes a Mty. Gracias 23 February 2014
Rated 4.0 out of 5.0 by Great people The staff at the hotel is outstanding friendly and always willing to help. The hotel for business is also in a great location. Unfortunately the hotel chamber rooms have become very outdated and run down even the rooms that have been recently redone. Would I recommend stay yes but don't expect to be blown away 23 February 2014
Rated 4.0 out of 5.0 by Old credit card machine I dont know why a 5 start Hotel does not have a new credit card equipment, since I have problems with its old machine all the time, The staff made all possible to get the payment since the new cards has a chip this old machine did not receive and block the cards. I ask since I start having problems at the beggining of the year but I think nobody from the manager hear the staff at the intercontinetal club since nothing happen. I had to put a card I did not use to pay my travels and send a wire transfer to the Hotel. We are in the XXI century with system of the XX century. Bad experience. Thank You 13 February 2014
Rated 4.0 out of 5.0 by Muy buen hotel y ubicación Las habitaciones y el hotel están muy bien. La ubicación excelente. El check in y check out son demasiado lentos y le falta equipo al gimnasio lo cual es muy importante para mi que estoy viajando pero el servicio, fuera de eso, es excelente 08 February 2014
Rated 3.0 out of 5.0 by La calefaccion Todo siempree esta perfecto por eso siempre los elijo pero esta vez pusieron calefaccion forzada en todo el piso nueve y me fue imposible descanasar yaq. El cuarto era un horno donde no podia ni respirar 06 February 2014
Rated 4.0 out of 5.0 by Excelkent location and facilities Excellent location close to very good restaurants and shopping center. Very nice staff 29 January 2014
Rated 2.0 out of 5.0 by rellay a bad night and nobody attend the problem I stay at intercontinental several times. but this time assign me a 3th floor room, so the heather its not working and the only anwer i received for the staff was a handicaped room or a potable heather that smell reallyt bad.. so i express my concern in the check out and nobody do anything ... so i hope this review make someone attend my complaint... thanks rg 12 January 2014
Rated 4.0 out of 5.0 by Great location The elevators were very slow and pillows old and smelly 19 December 2013
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Presidente Monterrey
  • Av. Jose Vasconcelos : 300 Ote
  • Monterrey , 66260
  • Mexico
  • Front Desk +52-81-83686000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Contact hotel for details
  • Local Time

    7:16 AM
    • CHECK-IN

      3:00 PM

      1:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service Animals Allowed
    • 2 Room(s) with Accessibility Standards
    • Parking