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Moscow - Tverskaya

Rated 4.6 out of 5 by 66 reviewers.
Rated 4.0 out of 5.0 by Pleasent Stay I had a good stay at this hotel, room was clean and staff were helpful. Check in was trouble free even at the late hour I arrived, late check out was helpful as connecting flight was later in the day so did not have to hurry and wait outside hotel. The hotel could improve the value of some of the additional services within the hotel as I do not feel they offer value compared to altrnatives in the area. That said quality staff and quite peaceful stay makes this a great place to stay. 25 July 2014
Rated 5.0 out of 5.0 by Another great stay Stayed in January 2014 and just completed my second stay at this property. Looking forward to my next one soon. 23 July 2014
Rated 5.0 out of 5.0 by Excellend service and very nice room We had a short 1 night stay at Intercontinental Tverskaya and wished we could've stay longer. Why? Very good location, comfortable, stylish room with plenty of lighting, and impeccable service. Big, cheerful smiles greeted us at check in and made us feel welcomed, unlike the other high end hotel we had just stayed at in St. Petersburg, where the staff were mostly unfriendly. I called housekeeping for more towels and the person who answered was friendly, cheerful and more than willing to assist. The towels were brought up within minutes. The staff at checkout were again friendly, and when I informed her that our room's amenities only catered for one guest instead of two (i.e. only one pair of slippers, one bathrobe), she was truly apologetic and offered to give us additional IHG reward points. Though we declined as it was not a big deal, we appreciated the kind gesture. This shows proactivity on the part of the staff, empowerment on the part of the hotel, and exemplary service recovery. I was truly impressed and would highly recommend Intercontinental Tverskaya to all visitors to Moscow. 23 July 2014
Rated 5.0 out of 5.0 by Great hotel modern, comfortable rooms good location just a nice place to stay. highly recommend if you are looking for a top quality hotel in moscow 21 July 2014
Rated 4.0 out of 5.0 by Short but Sweet Short visit to Moscow to meet up with some colleagues and see the sites. Great hotel, great location and friendly staff. What more can you ask for? 30 June 2014
Rated 5.0 out of 5.0 by Moscow 19th to 26 th June We had a great stay at the Moscow - Tverskaya Intercontinental Hotel. we had a great room it was really quiet the bed was comfy and the bathroom excellent all good size and well laid out. There was a mini bar with a few soft drinks and a couple of beers which was really handy and stocked each day for free. We upgraded to use the executive lounge which provided excellent food and drink and the staff were excellent in. The only negatives were it was a little confusing what the rules of the club lounge were and this could be made clearer at check in by just giving out a list of what's included and what has to be paid for at check which some other hotels do, but this was a very minor issue. We had the odd language issue but almost all the staff we're really helpful and their English was excellent. The staff in the club lounge were excellent and couldn't help enough with directions recommendations of things to do and see as well as serving us drinks and food. I would definitely stay here again. 29 June 2014
Rated 5.0 out of 5.0 by Great Hotel with Excellent Customer Service From the start of my stay, the hotel service was excellent. It was a high quality hotel with a very comfortable and up-to-date room. 27 June 2014
Rated 2.0 out of 5.0 by Awful food/room Service - Incompetent Staff Various bad experiences when ordering food in lounge/bar area. Sent back three dishes during day as full of oil. During night when ordering room service in bar insufficient staff to serve in a timely manner. When food did come one dish was totally different from what was ordered - waitress subsequently told me food had changed but menu not updated and made me feel like ~I was in the wrong for questioning her...! Also was woken by chambermaid when "do not disturb' sign was on door. 23 June 2014
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Moscow - Tverskaya
  • Tverskaya Ulitsa 22
  • Moscow , 125009
  • Russian Federation
  • Front Desk +7-495-7878887

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French, Russian

Pet Policy

Due to local regulations, only service animals are allowed at the hotel.
  • Local Time

    1:12 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Russian Ruble руб. (RUB)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking