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Moscow - Tverskaya

Rated 4.5 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by Great Location, fantastic Rooms It is a great hotel, location, rooms etc. However the only thing is the slow and inattentive service at the breakfast restaurant which let the overall great experience down. But for the rest, it is a true pleasure. 04 January 2014
Rated 5.0 out of 5.0 by Everything was great I like this hotel... Thanks for everything...see u next time.. 03 January 2014
Rated 5.0 out of 5.0 by Great service and the best location of Moscow There was a great service two times a day, a fine SPA and a superb fitness room. In the near of this hotel are great shops and restaurants. I would like to come anytime again. 24 December 2013
Rated 5.0 out of 5.0 by Exceeded my expectation. Outstanding hotel in excellent location. I was privileged enough to have stayed 10 nights at this hotel. This was my second business trip to Moscow and thoroughly enjoyed my stay at this hotel. The hotel is situated in a prime location along Tverskaya Street which feeds directly into the Red Square. It is walking distance to Mayakovskaya metro station (Line 5 and Line 2 interchange) which is useful if you need to get onto the Circle Line (Line 5) as well as Tverskaya metro station (Line 2, Line 7 and Line 9 interchange). A real treat is that Tverskoy Boulevard is close by offering spectacular walks through beautifully decorated gardens and upmarket cafes and restaurants. I really recommend Cafe Pushkin in Tverskoy Boulevard for an authentic Russian dining experience. Other restaurants in the area worth trying are Uilliam and ChaiKhona No.1. Generally speaking, all staff were extremely helpful with good command of English but special mention to Gleb in Concierge and Daria in the Business Center for going the extra mile and always ensuring my needs were met. The standard response was always "It will be done". I would definitely stay at this hotel again and given the chance would include a romantic stay with my wife 15 December 2013
Rated 5.0 out of 5.0 by Excellent service, beautiful surroundings I stayed at the Intercontinental Tverskaya for 4 nights recently on a business trip. It's a wonderful hotel, beautifully decorated and with smiling, friendly and very helpful staff. A small problem with the iron in the room was rectified within ten minutes, even at 1:30 am, and the next day the guest experience team had left me a plate of cookies as an apology that was not really necessary but was very touching nonetheless. The room was extremely well appointed, with a luxurious bathroom and very comfortable bed. There's also a modern entertainment system. The lobby staff were really pleasant and extremely helpful, and there's a fine selection of gins in the bar. All in all a memorable stay and one that I will be happy to repeat next time I visit Moscow. Highly recommended. 26 November 2013
Rated 5.0 out of 5.0 by Comfortable hotel Excellent design hotel, excellent location, comfortable room, excellent breakfast 14 November 2013
Rated 5.0 out of 5.0 by lovely hotel A lovely hotel in a wonderful location. Metro close by. Personl always a joy to meet you and are always willing to help with everything. I would especially like to highlight Alexander, Sophia and Rick. Good breakfasts. Rooms on Tverskaya (upper floors) with a good view of the city, but can be noisy. The rooms to the courtyard and into a side street with no view, but quiet. 02 November 2013
Rated 5.0 out of 5.0 Excellent room and service Was staying first time at the hotel and was very pleased with the room and service. Alexandra the resorptionist went out of her way to help me with my unusual request (sorry don't want to go into details). Very appreciate friendly and helpful staff. Also the room was amazing and spotlessly clean and comfortable! Will defenetly go back and recommend to colleagues. 27 October 2013
Rated 4.0 out of 5.0 Friendly and personal service My stay at the Intercontinental Tverskaya included 3 nights in a standard room and a business event in their ballroom. Although the lobby and restaurant were pretty small, they never felt crowded. The furnishings in the room were beautiful. It took me a while to figure out the shower fixtures, and I never solved the mystery of the bathtub plumbing. Each of the 4 pillows were filled with feather down and squished flat as soon as I lay down. I had to call for a foam pillow from the "pillow menu". On my last day, Concierge Evgeny called a taxi for my ride to the Aeroexpress train at Kievsky Rail Station, which arrived within minutes. Unfortunately, I left a shopping bag in the lobby. When the taxi finally made it through the Friday rush hour traffic (a mess!) back to the hotel, Evgeny dropped what he was doing, found my bag, and directed me to the Metro to Kievsky. He even gave me tips on where to stand on the platform for a roomier metro car, which were spot-on! Though stressful, I made it to the rail station without trouble. Thank you Evgeny and the Intercon Tverskaya team! 27 October 2013
Rated 5.0 out of 5.0 by Above and Beyond I stay at the Intercontinental Moscow several times a year for business travel. The service and accommodations are always excellent. After my visit in June, I realized I was missing one of my favorite scarfs. I returned to the Intercontinental Moscow this past week (30 Sept) and asked if they had a lost and found. They quickly told me they could check and within 2 minutes told me they indeed had my scarf and would be able to bring it to me ASAP, which they did very quickly. To get this back after 3 months and with the ease of getting it back, this beyond exceeded my expectations for customer service. Bravo to the team and I'll see you next time! 04 October 2013
Rated 5.0 out of 5.0 by Very Good Upgrade As a Platinum Ambassador member received an upgrade to a excellent Suite 100 sq.m with superb view. Good Breakfast and Good service in the Club Lounge. 10 September 2013
Rated 5.0 out of 5.0 by Location, location, location! Wonderful central location within 5 minutes walk to Metro. So easy to find way around being on Main Street yet you wouldn't think as inside it was quiet and very comfortable. Fantastic sauna both Turkish and Swedish with great relaxation space. Staff very attentive and professional especially Yana in Club Lounge. Concierge services very helpful providing some alternative suggestions to get the best out of our stay. Great range of food available at breakfast and dinner. Thank you for a great stay in a truly memorable hotel. 28 August 2013
Rated 4.0 out of 5.0 by Excellent experience I truly enjoyed my stay at Intercontinental in Moscow. Location is great, service is very good, room (superior) was comfortable. I would like to mention a concierge named Alexandra who helped us a few times during our stay here: always friendly and ready to arrange whatever we asked her for. 27 August 2013
Rated 5.0 out of 5.0 by Great Discreet Service, and Fantastic Accomodation This was my second stay at this property, having spent 11 nights here last year. The hotel has cemented itself as my first choice property in Moscow. My RA status was acknowledged,and I had a beautifully appointed suite waiting for me. The hotel feels more like a boutique property, than a "Big Brand" hotel which is the biggest compliment i can pay it. Breakfast is an elaborate and extensive buffet, with everything you could want for, and a grill station happy to prepare anything else. Well worth Breakfasting here ( Paul Pastries, Bonne Maman confiture, blinis, caviar, & fantastic charcuterie.) Room service was also of a very high standard. Nothing was too much trouble for the staff, from the doorman through to the executive staff. Moscow can be a challenging environment in which to do business, and the IC on Tverskaya provides a welcome oasis of calm and elegance. Would have loved the hotel to have had a pool, or at least access to one, but that small criticism would not stop me returning to this excellent property 27 August 2013
Rated 5.0 out of 5.0 by Excellent Stay, fantastic Room and great Service! The Business Lounge is a perfect place to drink and enjoy the evening. The rooms are luxurious and comfortable. The Staff is very well trainined. I highly recommend this hotel when staying downtown Moscow! 18 August 2013
Rated 5.0 out of 5.0 by Great hotel The hotel has great service and great rooms. Located near the red square. Nice lobby bar 16 August 2013
Rated 5.0 out of 5.0 by One of my favourite IC's! This was my third stay and received the usual upgrade to Junior suite. It is important to remember that hospitality does not tend to be too good in Russia to say the least, but this hotel has done an impressive job. The staff are friendly and sincere, and only too willing to help. Front desk staff are great - Alexandra and Sofia, in particular. Friendly and proffessional. Nice suite, with multi-function japanese toilets, and 100ml Elemis products. 3 TV's, gas masks, all the usual stuff! Half- litre of spirits offered to RA on check-in to make up for lack of minibar benefit. (i wish IC Berchtesgaden would do this) Lovely club lounge, plentiful, high-quality food offerings. comprehensive drinks selection and superb staff. Viktor and Yana do a good job. Cool lobby bar, great service from the lively and personable 2 Konstantin's. will return soon. I miss this place! 11 August 2013
Rated 5.0 out of 5.0 by Great! Good location, excelent room! Great for families, leisure vacations, erc. Close to Red Square, Gum, metro, restaurants.... 10 August 2013
Rated 4.0 out of 5.0 by Great hotel, but don't overstay your welcome This hotel was priced better than the comparable hotels in the area. Excellent location and excellent rooms. In terms of room comfort, this rates up there with the finest hotels. Very limited English television but that may be pretty much the same everywhere. Concierges were very knowledgeable and helpful. The only negative was that after we checked out, we were seated, waiting with our luggage in the lobby, and we encouraged several times to wait outside for our driver rather than inside. No idea why that was, my wife and I were well dressed and quietly seated but we felt very unwelcome at that point. Too bad to end such a great stay on such a sour note. 15 July 2013
Rated 5.0 out of 5.0 by Club Lounge staff were excellent! Ekaterine and the rest of the staff in the Club Lounge went that extra mile to make my stay a memorable one. Nothing was too much bother for them. 23 June 2013
Rated 4.0 out of 5.0 by Great rooms and service I had a fantastic stay in Interconit in MSK, which was compleated by upgrade to Diploma Apartment. Rooms are well equiped and service on the hight level. Next time I for sure again visit this hotel in MSK. 22 May 2013
Rated 5.0 out of 5.0 by Irreproachable hotel service Everything was really fine as usually. The only feeling remains to come back again and again. 28 April 2013
Rated 3.0 out of 5.0 by service Please start to change your service bank in moscow.It is impossible to use credit cards with you terminal & service in Master bank.Not serious for such famous brand like Intercontinental .It is bad for your reputation 11 April 2013
Rated 4.0 out of 5.0 by Nice room, good service Dear Sir/Madame My stay in your Hotel was very nice. The room was big and very beautiful. Bathroom was very nice. The room was also always very clean. Your reception stuff is great. Smiling, attentive and very fast during check in and check out. Breakfast was good but not something special. It is easy to understand that your stuff in the breakfast room has no experience and even they where trying their best they didn’t know what to do to provide a very good service Also the stuff in the lobby bar was very good. Friendly and very fast The wifi was not working on the 7th floor. Just in the lobby area. But the connection in the room was ok for me 04 March 2013
Rated 5.0 out of 5.0 by WWW Stayed for two days at the hotel. A convenient location in the center - two minutes to metro, comfortable rooms unforgettable view on the busy street which in these days covered with snow, the staff attentive and pleasant to talk to. I recommend this hotel. 26 January 2013
Rated 5.0 out of 5.0 by Excellent Experience Everything was great. Even i stayed for a night i really enjoyed. Next time I will stay longer. 19 January 2013
Rated 5.0 out of 5.0 by the most comfortable accomodation in Moscow Good location, professional stuff, nice atmosphere, space rooms, reasonable price, good cleaning service, free minibar, individual heating system. So I recommend it to everyone. And I am planninig to return over and over again. 18 January 2013
Rated 1.0 out of 5.0 Overvalued price...for cage room What is your Priority Club status? Platinum Royal Ambassador Were you happy with the hotel/stay? Nope Which room did you book and which upgrade did you receive? Booked cheapest room, no upgrade.It was pretty small with no view. Looks like a cage. How are the rooms? Room was small, bathroom had TV set. King size bed, decent size table. A bit of space for me traveling alone (so i didn't need the suite). Internet was complimentary (otherwise its a rip off) What was your welcome gift? Fruits only. Also free minibar but just 2 bottle of beer and 6 bottle of soda, 2 bottles of water. Did you receive fruit in the room? Yes. 6 small fruits in a nice setting. But no knife, no napkin What was good? - Great location (near from city center) - View from the lounge What was bad? - Small fruit plate - Room was small (not really up to usual IC standards) - Internet was very slow at times, also needed to log in every time after the PC went to sleep. -Expensive car parking rate ( $50 per 24 hours, or $4 for hour, if you use car you cann't pay for day, you need pay every time when you go to the city) Value for $ or Priority Club Points? RA benefits it was ok. Otherwise it is a overpriced. Best suggestion - Holiday Inn Sokolniki - more space in room, nice mini bar, near subway Would you return? Nope 07 January 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service,best locations,friendly staff all good thank you. 06 December 2012
Rated 3.0 out of 5.0 by good bed i have nothing to write in particular, but the hotel it's seems quite nice and clean. Thanks for your ospitality. Regards 26 November 2012
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Moscow - Tverskaya
  • Tverskaya Ulitsa 22
  • Moscow , 125009
  • Russian Federation
  • Front Desk +7-495-7878887

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French, Russian

Pet Policy

Due to local regulations, only service animals are allowed at the hotel.
  • Local Time

    12:42 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Russian Ruble руб. (RUB)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking