Rated 4.2 out of 5 by 37
Rated 4.0 out of 5.0 by Ulxima01 Intercontinental Mumbai
Overall it was not as Intercontinental as you may expect.
However hotel staff was absolutely fabulous and they managed to transform a disaster into a happy experience. They are the best value this property has.
I have reported all the shortcomings to the attentive Manager the day of my departure and I feel they will all be properly addressed and fixed.
23 July 2014
Rated 3.0 out of 5.0 by Yogevlankri Im sick now
A.c is very very cold ! I turned him off but when i go out he turn on again. At Saturday i turn off the A.c and go out side after cople hours i came back wet and the room the freezing and at Sunday i wake up cold and sick. Thats a bad expirience for me.
23 July 2014
Rated 5.0 out of 5.0 by Home Minister Great Service
This is the first time my wife and I have stayed at th Intercontinental and have had a great and memorable experience. Next time we visit Mumbai we will definitely stay here.
22 July 2014
Rated 5.0 out of 5.0 by Bicolana Small is better
I booked this hotel while searching for a night on the IHG website. I have stayed here before and always leave with a good feeling.
For some reason, this property was cheaper than the Holiday Inn near the airport, so I chose it.
When I arrived, I was recognised by some of the staff. The checkin was fast and efficient and they acknowledged my Platinum Royal Ambassador status. I was upgraded to a corner suite.
I had room service for dinner as I was tired. The food was delivered on time and was the same in quality as that served at the restaurant.
I booked an airport transfer and the car was loaded whilst I checked out, so I walked straight out into the car(efficient)
If I have one criticism, it's related to the gift given at checkin; this time it was a candle in a glass, nice but not to the Intercon standard.
20 July 2014
Rated 4.0 out of 5.0 by suganthi location
Awesome location .
Hotel staff were friendly.
The rooms were clean and very comfortable
THe massage which was complimentary was indeed very thoughtful.
the renovation and the security check at the entrance is a bit annoying.
else overall it was a good experience.
14 July 2014
Rated 5.0 out of 5.0 by Andy2309 Memorable Stay @ IHG
The stay was really peaceful and memorable.. The ambiance was pure. Really enjoyed the stay
10 July 2014
Rated 5.0 out of 5.0 by Sparrowings Wonderfully located
Excellent staff, hotel is quite boutique in appearance and ambiance. Would certainly be staying there next time on my trip to Mumbai. Would certainly rate it among the best for business travellers.
28 June 2014
Rated 4.0 out of 5.0 by ajhawk As usual nice stay , Recommend this hotel
Hi, I stayed this hotel many times from last six years and recommend if going to Mumbai and explore Downtown. It is not far from Gateway of India, getting a taxi can be challenging but staff at a hotel might be able to help, but you are on your own to come back as Taxi does not prefer short-distance fare. However, that is part of amusement in mumbai.
My .02 cent's pros:
Once you are in your room, you will not hear any noise because very quiet and can sleep without any noise from outside. And most importantly from inside as not sure how house keeping does their job without making any noise it was very refreshing for me and really appreciated as a stay 365 days in hotels !!
NOTE: The only con for ME is and will be but as individual is for breakfast, When I am in India, I would like to explore and try Indian food, and they do not have many options in Breakfast Buffet so stop having breakfast in Hotel. However, that is my idiosyncratic choice and not general comment. Cheers and Enjoy your stay at this hotel.
There are two views of sea, one from loud streets and other is from Quiet rooms, which really show the beauty in tranquillity of sea, and Marine drive view as cannot be appreciated from a road.
16 June 2014