Rated 4.0 out of 5 by 51
Rated 5.0 out of 5.0 by ahmad85 great in everyhting
Everything was great in ur hotel.ur staff also r great specially rita(reception) she is so smart,polite,hardworking,&cooperative to the max.
I wish a good luck
18 September 2014
Rated 5.0 out of 5.0 by Afif I66 Amazing hotel and great service
The hotel is amazing, the location is great, the garden views in the hotel are wonderful, the staff are so friendly, treatment of IHG member is very good and the service is excellent.
17 September 2014
Rated 5.0 out of 5.0 by Loly83 Great Time!
We had a very good time, staff is friendly, food is delicious and location is a dream location!
06 September 2014
Rated 1.0 out of 5.0 by Walidakl Room conditions are very bad, staff knowledge is extremely poor
It is very bad to try to fool your guests upon check in and tell them that the room has a great view while we will go to the room and see ourselves if it has a great view or not!!!!! In addition that we were promised to have an upgrade that we didn't get when we were fooled to choose between the suite and the room supposedly with a great view. The f&b staff have no idea about the IHG standard and need to have extensive training... I advise The lady who checked us in to wear more smiles on her face because it is the check in e peri ente that are the difference. I thank the lady who checked us out for her professionalism in handling our complaint and for keeping her smile to us and for her patience and being calm.
29 August 2014
Rated 5.0 out of 5.0 by FadiK Excellent Service Culture
To begin with the hotel exceeded my expectations. The hotel exterior, its grounds and the guest room were all amazing..
I would recommend the hotel to anyone travelling to Faraya and make sure to have dinner at Khaymet El Hor.
27 August 2014
Rated 4.0 out of 5.0 by adgd Limited service
Limited service and borderline friendly staff.
Not in Intercontinental standards in my opinion.
A little more smiley faces at front desk wouldn't hurt either.
Valet parking was less than average.
Restaurant on the hill was good and service excellent, but slightly overpriced.
Rooms are average but beds are comfortable.
25 August 2014
Rated 4.0 out of 5.0 by Bicho Sfeir bechara
Excellent hotel and staff and the service was great.
23 July 2014
Rated 5.0 out of 5.0 by Afif I66 Great Service, good location and friendly staff
Very nice hotel. excellent stay and great location in the mountain with a wonderful view.
03 July 2014