Rated 4.3 out of 5 by 253
Rated 5.0 out of 5.0 by KBM1 Great African Styled Hotel
A safe comfortable African/Western styled hotel in the heart of Nairobi. Snacks or meals outside by the pool is a great way to unwind from the day. The indian restaurant provides some of the best authentic indian food I have ever had. The staff are incredibly kind and enthusiastic about their work and it makes the whole experience that much better. I highly recommend this hotel when in Nairobi. If I have one suggestion however, is the new provision of shisha at the pool area. On most nights there is only two flavors available. There must be more offerings. Secondly, the staff have not yet been taught how to serve and cater to the needs of a shisha patron: cold water in the base, hot coals around the sides of the tobacco container, and continuous replenishing of the coals. Other then that small item...I will be at the hotel again and again!
28 January 2015
Rated 5.0 out of 5.0 by Maka08 Good service
the service was excellent and all the staff was outstanding security was good and good value for the cash.
27 January 2015
Rated 5.0 out of 5.0 by Ndukus Comfortable bed, room enviroment and good customer service
I slept well, relaxed, wake up call were always in time and also there was a second call as a reminder.
The daily emails from the Customer service to check any problem encountered demonstrated caring.
The staff were friendly and ready to serve.
27 January 2015
Rated 4.0 out of 5.0 by Doc Jino Too short a stay
Only stayed for one night. Long wait to check in, IHG Ambassador desk closed when i arrived. Had a meal at the outside poolside bar which was excellent and the service was definitely exceptional. Regulating temperature in room was not great but tiredness kicked in and didn't seem to matter after all. Reliable transportation to NBO after expedient check out. Probably need a return visit to evaluate better.
26 January 2015
Rated 5.0 out of 5.0 by Geoff68 Always a smile
All of the staff were very polite and attentive, a great atmosphere I would recommend the hotel to anyone.
26 January 2015
Rated 5.0 out of 5.0 by Kiewiet Great staff
The IC in Nairobi is a great hotel with all the right amenities. Staff are very polite and attentive. The security is very good. Overall I rate the hotel as up there with the best in Africa
25 January 2015
Rated 4.0 out of 5.0 by tbk8 Average hotel
Nothing great to shout about. For the price paid, it is not worth it. Food quality is fair. Room is average.
22 January 2015
Rated 5.0 out of 5.0 by MicMacPNG Nairobi
Having to travel a long way can be exhausting, but it may be relieved by stopping over at a favorite hotel on the way . So with almost 29 hrs of flying ahead of me, I chose to break my journey at one of the best InterContinental Hotels in the world - the Nairobi InterContinental - a place with which I am familiar and regard as a true home away from home. I know that at the Nairobi InterContinental the staff will pamper me and do everything they can to make me feel at home. From the excellent and thorough security at the gate to the housekeeper cleaning the room there is efficiency in service and always a friendly smile. You are one of the best InterContinental Hotels in the world and that is not due to some spectacular location or fancy modern architecture, but it is entirely due to the smart and friendly staff of the hotel. Thank you for a lovely stay, again!
20 January 2015