Rated 4.2 out of 5 by 168
Rated 4.0 out of 5.0 by anti Business Stay
The rooms were different than the last time we stayed in the hotel and the room was great this time.It is very important when you are traveling for businees to meet friendly staff that makes you feel like home and a room that makes you feel comfortable like home
11 September 2014
Rated 3.0 out of 5.0 by Dudulicious Just Okay
Not a standard Intercontinental experience in my opinion. The beds were uncomfortable and you had to ask for the basic amenities!
Bathrooms need upgrading, televisions in rooms are still cathode ray tubes.
Convenient location, tight security.
All in all, just okay.
05 September 2014
Rated 4.0 out of 5.0 by nonslick Good stay
Generally good. typical of similar hotels. I have stayed here before
03 September 2014
Rated 5.0 out of 5.0 by OSFO Beyond Expectations
I would like to recognize two team members for their friendliness, always smiling faces and attentiveness to help. Jacob at Concierge
01 September 2014
Rated 5.0 out of 5.0 by JackeeW Excellent food and great service
The food was great with a wide variety on offer during all mealtimes. The staff were very courteous and everyone greeted me with a smile and most of them remembered my name. :)
01 September 2014
Rated 4.0 out of 5.0 by ianmann A reliable place to stay in Nairobi
Everything was just as I want it - all there no fuss. The staff are very friendly and helpful. I was there for 16 days and had a consistent experience throughout. That is what I want when I am travelling.
23 August 2014
Rated 1.0 out of 5.0 by 81romeo Very poor IHG property.
Please avoid this property, everything is very poor, first of all cleanliness.
Rooms are very small and the furniture is quite old.
Club lounge is very small as well and very crowded.
No satellite TV, no in-room movies.
Insects running in the bathroom.
Brown water out of the shower.
Staff just does not care.
22 August 2014
Rated 5.0 out of 5.0 by Loetsie Intercontinental Hotel Nairobi - August 2014
Once entering the hotel, the beautiful, classy and artwork of flowers takes your breath away. The "antique" green marble of the counters takes one back into history and the sincere hospitality of all the hotel staff, gives another meaning to "walking the extra mile". Nothing seems to be an effort, inconvenient or difficult. The friendly soft spoken highly professional staff is definitely the heartbeat of this hotel. The rooms is spacious, comfortable and beautifully decorated. The red roses in my room and in my bathroom made me feel equivalent to a queen.... Thank you for a most memorable stay.
19 August 2014