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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 230 reviewers.
Rated 4.0 out of 5.0 by Good Service I have stayed at Intercontinental Nairobi before early 2000 and it was good, I know it is a quality hotel and have seen improvements to meet standards of new hotels in the market 17 December 2014
Rated 3.0 out of 5.0 Business Trip to Nairobi Aufzug reparieren, Security besser schulen.warum muss ich 50 Zeichen eingeben? 16 December 2014
Rated 4.0 out of 5.0 by Amazing I absolutely loved this hotel! I didn't have any major complaints apart from the slow lunch service and slow wifi I had no other issues. I didn't use the business center but others who I traveled with said the internet speed was fast. At breakfast, the food was delicious and the staff were prompt. I would definitely stay here again. 16 December 2014
Rated 4.0 out of 5.0 by Staff and Service I was impressed with the quick response to my needs by staff in the club lounge and the hotel's Duty Manager. 16 December 2014
Rated 5.0 out of 5.0 by Excellent Customer Service The staff from the gate- to the reception, person opening the lifts, the rooms, dining, business center are friendly, welcoming and kind. The staff were attentive to customer requests. They paid attention to details and served well. They made me feel homely, cared for, honored and respected. The staff were willing and ready to serve. They seem like they enjoyed their work. Staff represented themselves as if they are part of the hotel owners- like they belong there. They made decisions and they did not wait to check with their supervisors. The staff knew what was needed and they did the right thing.The hotel manager was accessible to discuss and resolve issues. We discussed about my booking for a group I shall be bringing in January. Though I had booked them in a another hotel, I changed my mind after I stayed at the Intercontinental. keep up the good work you're doing. 09 December 2014
Rated 5.0 out of 5.0 by comfortable stay Intercontinental Hotel Nairobi is a great place to stay. your stay is more reasonable when you are a member of the all clubs of the hotel. 08 December 2014
Rated 3.0 out of 5.0 by Great location but be prepared for a average room condition.. Pros: - Great Location - Friendly staff - Food served was tasty and value for money Cons: - Rooms are dated - CRT TV sets!? - Ageing furniture; Carpet quality could have been better 08 December 2014
Rated 5.0 out of 5.0 by Good Location and good service Stay was good, except that the TV in my room was too old CRT based TV 07 December 2014
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InterContinental Nairobi

  • City Hall Way
  • Nairobi , 00200
  • Kenya
  • Front Desk +254-20-3200000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French

Pet Policy

Contact hotel for details
  • Local Time

    7:23 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking