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Rated 4.4 out of 5 by 225 reviewers.
Rated 5.0 out of 5.0 by nice experience It is good position in downtown, very near to the subway, easy to find. Room is very comfortable. 31 July 2013
Rated 5.0 out of 5.0 by Great Friendly Staff Great memorable service by 47th floor concierge staffs, very attentative and knowledge courteours. 24 July 2013
Rated 5.0 out of 5.0 by Great hotel! This was my first trip to China and this hotel was great. I was comfortable and it had all the amenities I enjoy in the states. Food was excellent and staff was corteous and helpful. 21 July 2013
Rated 5.0 out of 5.0 by nice 近期连续入住 上周末是家庭出行过周末,然后又是出差入住,南京洲际一直是在南京首选酒店,club staff已经很熟悉可以叫出我名字了。 一直得到很好的服务,从入住前的提前电话确认,到check-in后各项各项。 感想club和Prime restaurant所有为我们服务的staff给我家人带来的温馨感,也感谢sami和lucy一直以来的联系沟通和帮助 15 July 2013
Rated 4.0 out of 5.0 位置非常好的酒店 雨天门童一直帮我们在马路上拦出租车,非常敬业。 设施、地段都不错的酒店。只是早晨出租车相当难打。 有一次抽空去了周边的几所大学走走感觉非常不错。 14 July 2013
Rated 4.0 out of 5.0 by old room but pround front desk staff I would not recommend my friend to stay there. The front desk gentleman like to show that he is having everything under his control and I am only a pass by. I asked him if a platinum member could enjoy a happy hour. He said specifically NO. But I have the happy hour at the Nanjing Intercontinental Hotel right next day. 14 July 2013
Rated 4.0 out of 5.0 by Good View locate on the landmark tower, the club rm have a good view, but at tea time, the club lounge just provide dessert. room, the lamp's switch is out of reach and dock should near bed, and i would have to say, the base sounds terrible. 12 July 2013
Rated 4.0 out of 5.0 by 酒店总体良好,但服务仍有待提高. 酒店的设施不错, 性价比高, 但是 1. 餐厅的服务不够主动. 餐厅的服务人员并不少,但是不象其他5星酒店,会有人主动询问是否需要加水, 是否需要收盘. 2. 接待能力有限. 我入住的第二周,酒店接了大公司的team buliding, 明显觉得酒店的接待能力受到挑战. 早餐时,电梯等很久; 早餐没人领位; 餐桌不及时清理; 茶杯好像也不够用. (室外泳池也停用, 猜测是否酒店也担心无法接待这么多人游泳?) 11 July 2013
Rated 4.0 out of 5.0 by Good view and comforable stay 1. a beautiful lake view from room; 2. good condition room facilities and comfortable service. 04 July 2013
Rated 5.0 out of 5.0 by 南京人文体验最好的酒店 优越的地理位置和玄武湖景观,以及南京最高建筑和洲际品牌。就赋予了这是一次舒适愉快的入住体验。 对于我忘带手机充电器的事情,酒店员工一直从上午帮我跟进、联系,并在下午找到适合我手机用的充电器。避免了手机没电的尴尬 03 July 2013
Rated 5.0 out of 5.0 by Tall building very nice room and so tall building i will back next time 30 June 2013
Rated 5.0 out of 5.0 by Good Hotel and great service I am very grateful to the hotel for me during the period of the check in service 30 June 2013
Rated 5.0 out of 5.0 Beautiful room with a wonderful view over the lake We thoroughly enjoyed our stay at the Intercontinental Hotel in Nanjing. Our room was beautiful and we had a wonderful view over the lake. All the staff were very professional, friendly and very helpful. The bed was very comfortable. I would definitely return or recommend this hotel. Thankyou for an enjoyable stay. 29 June 2013
Rated 5.0 out of 5.0 Great Service From You Nice staying experience to stay in this hotel. I was treated as a important person. receiving a nice and warm welcome from your Guest Relations Officer Elena and she did helped me a lot! Restaurant Recommendation,taxi arrangement and Shopping tips. A big thank to her, hope to see her for my next stay. 28 June 2013
Rated 5.0 out of 5.0 by leaving nothing to be desired we hope that if we royal ambasstor can enjoy a high level upgrade, that would be even better. hard to take a cab, but that is not your problem. keep going, i am your strong advocator. 20 June 2013
Rated 4.0 out of 5.0 by Nice rooms & comfortable beds As a Royal Ambassador customer, I get nice rooms, and the beds & pillows are very comfortable - among the best at any hotel I stay at. The staff is very helpful, especially those on the club lounge level. Ada and Amy always take care of us. The hotel is convienenly located close to the train station, with a subway stop at the hotel. The one on-going issue I have is with the quality and quantity of the food in the evenings at the Club Lounge. It could use a little bit more variety and towards 7:00pm the food begins to run out. I feel the competitor properties I stay at do a better job with the food on the club lounges, and they keep the wine and beer out until 9:30pm or 10:00pm, where it's stopped at 7:30pm at the InterContinental 20 June 2013
Rated 5.0 out of 5.0 by Great stay in InterContinental Nanjing Everytime when I travelled to Nanjing, I stayed in InterContinental Nanjing, and everytime I got great stay experience in the hotel. The hotel staff are very polite and supportive when I needed help, especially the Club staff such as Ava, Amy(or Emily?) who alway keep smiling and like to provide assistance. 13 June 2013
Rated 5.0 out of 5.0 by Amazing view I been to this hotel many times this is a great hotel good service, very close to the subway , amazing view on clear day. The inside pool is impressive the breakfast buffet have a lot of choice . The Wednesday expat nite on the 8 floor terrace is very interesting. This is definitely a place I will return on my next business trip. 01 June 2013
Rated 5.0 out of 5.0 by Great Service the employee from front desk provided great service and with very good atitude 29 May 2013
Rated 4.0 out of 5.0 by Intercontinental Nanjing Hotel and room are very clean. Room was smaller than expected for an Executive Level. Room location is quiet, and view is okay if you want to see the city from a very high place. Breakfast buffet was good. Lots of choices for Western style and Chinese style. Service staff is friendly with limited English. Hotel is just outside of Gulou Metro Subway so it is very easy for travel through Nanjing. 27 May 2013
Rated 3.0 out of 5.0 by A room with the view on top of Nanjing. Great view in a spacious room with good amenities. I stayed at a Deluxe Lake View, the room layout and the view was fantastic. Only shortfall is the aircon did not work well as I was sweating in bed the whole night. In-room dining and breakfast could be improved both the taste and quality of food. Lack of arrival experience, no guest recognition, let alone Priority Club member. The fact that the hotel is situated in the top floors of a high-rise building, there should be at least a staff accompanying guests after checking in; however, I was left alone wandering around to find the way to get to my room. The hotel is only on the top floors but definitely not at the top of service. Overall, I expected more from what I paid for. 26 May 2013
Rated 3.0 out of 5.0 by Not as good as it looks It appewrs great on paper, but there are plenty of sour spots. Breakfast quality was so so and variety lack. The service was subpar at the Summit restaurant given steep price charged. The tea is tasteless and overall chef quality is below average. We stayed at Intercontinental HK and their service is 4+, nanjing is 3-- at best. Interior quality already showed wear and tear, amazing for a new hotel. 15 May 2013
Rated 5.0 out of 5.0 by Wonderful hotel and excellent staff. I rate the Intercontinental Hotel in Nanjing very highly for many reasons. They include the wonderful staff, who always made us feel so welcome. From the ever smiling doorman through to your fabulously friendly wait staff in the restaurants and lounges. Nothing was too much trouble. We were also extremely impressed with our room which was serviced excellently and was spacious, beautifully furnished and impeccably clean. I would highly recommend the Intercontinental, Nanjing to anyone looking for a Hotel whose facilities and staff would impress even the most fussy of travellers. 10 May 2013
Rated 5.0 out of 5.0 by Great place to stay in Nanjing area Overall the best hotel experience in Nanjing area, great view and great friendly staff that provided unparallel service , very attentative and comfortable. 07 May 2013
Rated 4.0 out of 5.0 by Kind and helpful staff, very good location We were on the 69th floor, lake view with a deluxe room. The bed was comfortable. The bathtub in the middle of the room was a bit odd but quite a good surprise and the room was well sized. With the lake view, the sun passed a little through (above actually) our blinds and woke us very pleasantly, that might have been different if we expected a big sleep. The view and the building are good but I've been much more impressed by Shanghai skyscrapers. Nevertheless the building is tall and that's a good point if you're lost in Nanjing: you spot it very easily. We really enjoyed the indoor swimming pool on the 8th floor (access was complimentary) and in the early morning or at night the swimming pool is all for yourself, it's fantastic ! The location is just perfect. The staff was great. Spoken English is not always flawless but that was good enough for us. Great people. We've however been disappointed in the breakfast. The choice was large but the quality of most products was a deception, it's very far from what you'd get in IC Hong Kong or Paris for example. 06 May 2013
Rated 4.0 out of 5.0 by Very comfortable with great service The room was supplied with all amenities and was very comfortable and a very short walk to the metro station. We paid extra for use of the executive lounge which we really enjoyed. It was lovely to relax there after a full day out. The staff were always friendly and helpful. 03 May 2013
Rated 3.0 out of 5.0 by great building, but bad reception Surprised to be received by staff apprarently did not familar with the beneifit for Amassador, upgrading me to the excecutive room but could not allow me to use the lounge, even after i pointed out it was not fair. what a surprise! Lucky I was quite sure about the policy and stressed again and again until she realized... Room looked like not ready for me and no any call from the front desk as usual. Anyway, the lounge was nice, staff were so kind. 21 April 2013
Rated 2.0 out of 5.0 by Great hotel for smokers If you are seeking non-smoking accommodation this is not the hotel for you. As a Platinum member I reserved four non-smoking lake view rooms. When we checked in I was upgraded to a suite room on the non-smoking floor. The stale smoke in the room was so intense I had to leave the room before calling the desk. I waited for 30 minutes for another room also on the non-smoking floor which was also a smoking room. Finally my group went to eat, while we were eating a helpful staff member went room to room to find one where the previous occupants had not been smoking heavily. After dinner there were two rooms I could 'check', fortunately one of the two had only a light odor. The property hardware looks great but the management needs some work. It wasn't what I was used to as a frequent ICH guest. If you smoke it's a great property, if you don't, you may want to look elsewhere. 21 April 2013
Rated 5.0 out of 5.0 by 一如既往的优秀品质 洲际一直是我在南京的首选,各方面软硬件水准都保持我预期的理想。 78楼云端餐厅更是酒店的加分之处, 美中不足室内泳池偏小,预约时间后到达发现已有两位客人,且几乎无法再容纳多一人游泳,建议应采取预约时间错峰使用。 21 April 2013
Rated 5.0 out of 5.0 by Impressive hotel Has the best view of nanjing. Room size is awesome, breakfast is great. 19 April 2013
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  • 1 Zhong Yang Road, Gulou District
  • Nanjing , 210008
  • China, People's Republic Of
  • Front Desk +86-25-83538888

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Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

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  • Local Time

    3:22 PM
    • CHECK-IN

      2:00 PM

      12:00 PM
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
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