Rated 4.5 out of 5 by 242
Rated 5.0 out of 5.0 by NJT78 Wonderful Holiday
What a picturesque, well designed, comfortable resort this is. With staff that were very welcoming and hospitable, nothing was a bother or not taken care of. The food was really good, our room was fantastic, so peaceful and quiet. Our kids (8 and 5) had a great time. I would love to visit again.. hopefully see you in a few years!
Keep the Natadola Beach Cocktails on the menu :) Yummm
24 May 2014
Rated 5.0 out of 5.0 by Geoff99 Incredible resort with delightful staff
Great self contained luxury resort in the best part of Fiji. Plenty to do and see. Enjoyed scuba diving, cave adventure, primary school visit and sunset cruise. Wonderful gardens, beach and pools. With its remote location, would have benefited if the hotel shop had been better stocked with basic needs - especially more food and snacks.
22 May 2014
Rated 4.0 out of 5.0 by Cinq six 15 Fine time had by all despite the rain!
It is always such a pleasure to stay at Fiji Golf Resort & Spa, like entering another world of breathtaking beauty and fun. On this occasion the weather report was not great - rare for this region- but despite a pretty windy, wet weekend our group had a fine time. Golf was off the agenda but we saw a completely different side of the beautiful beach and resort and still enjoyed ourselves. The water in the amazing horizon pool was warm so we swam and walked between rain showers, and enjoyed champagne and the stunning sea and pool view from our deck. The staff were fabulous, as always, quick to assist with an umbrella or in any way they could making our stay a very restful and enjoyable weekend.
We dined in the Sanasara restaurant, which was excellent buffet food with superb attention to detail, like freshly made crepes and dosa and omelettes, making the whole experience very memorable.
21 May 2014
Rated 5.0 out of 5.0 by tomw22 Great Experience
Thankyou to the team at InterContinental Fiji Golf Resort & Spa for making our stay so memorable. A friendly colleague awaiting our arrival at the airport was the start of an amazing stay. We were lucky enough to have a Club InterContinental Room with Plunge Pool and it didnt disappoint. The room was spacious and comfortable- although a little disappointing that there were only feather down pillows available. Club was a haven for relaxing with a drink, Katea, Eroni, Kritika, Fredi & Ashmeeta ensured that whenever we visited we were looked after. They got to know us during our stay and were able to make suggestions for daily activites. We dined at Navo and Peni was great- able to recommend dishes to match our tastes. We were lucky enough to meet Evelyn- the Asst. Director of Rooms who was proud of her team and the service they had provided during our stay. The resort is spacious and gives a feeling of peace and quiet- its the perfect place for relaxing.
09 May 2014
Rated 5.0 out of 5.0 by rosco16 Fabulous Family Reward
Choose to stay in an Intercontinental resort for the first time. Stayed four days - wish we had booked more! The resort is in very good condition and well maintained. The architecture is very pleasing to the eye and has excellent flow from the top of the hill to the beach. Lived at the beach, even in the rain as it was so warm! Went snorkeling along the reef. The amazing aspect about the reef is that it is five minutes boat ride from the beach, so very reassuring for anyone suffering from motion sickness. Loved the reef so much that we went twice. Plenty of activities offered at the beach. The gym was air conditioned with well maintained equipment.
Would recommend staying for a week to sample the ever changing themed buffet menu. Breakfast at the club was very relaxing with an panaramic view. Really enjoyed afternoon tea and canapés at the club.
The rooms were spacious, had great views and we felt we could retreat and relax. Cleopatra bath and plunge pool were well utilised by the family and helped us to unwind.
Staff were the jewel in the crown. From the security guard who made his way across the beach to shake our hand, introduce himself, welcome us to Fiji and engage in friendly banter, to the gardeners who would stop to talk, to the room service, the restaurant staff and the club lounge staff. All were amazing. Ability of the men driving the buggies to remember our room when the resort was full is remarkable and they always stopped and asked us if we needed a ride!
Would definitely return not only for the location, view, amenities and food, but mainly for the excellent staff - you ALL deserve an award… many awards for friendliness, timeliness, pro activeness and first class service!!!
05 May 2014
Rated 5.0 out of 5.0 by Son22 Amazing place & beautiful people
This was the best family holiday we have ever been on. Can not wait to return! Thank you for making it a memorable trip.
01 May 2014
Rated 1.0 out of 5.0 by Natz Beware Worst room in entire resort #2511
We had been looking forward to our Fiji holiday for a while as we had to rebook due to my daughters illness. We arrived at the resort and we're checked into room #2511. I have travelled the world and have never paid so much to stay in a room where it is literally the last room at the edge of the hotel overlooking the 'garden'. Not only is this not garden view but it was overlooking the canal. With 2 small children this room felt like a prison cell and very isolated. Very dark and just forgotten about. Stay away from this room. We asked for any other room at any cost as we were there for 5 nights and we're told they were completely booked out for our entire stay. Pretty unbelievable with such a huge resort.
On the bright side Spa is amazing! Made our room accommodation bearable by having a few massages!
30 April 2014
Rated 5.0 out of 5.0 by ChrisK72 Memorable Paradise Getaway!
Great place to relax and feel the South Pacific breeze. The resort is absolutely amazing in all aspects of the experience. Several nice and delicious restaurants to choose from. Pools to choose from for some adult relaxation or hang with the kids at their large, beautiful family pool.
The staff and service were outstanding. They catered to our every want and need, and ensured our experience was memorable.
The amenities were clean, new, and top notch. We used the gym which was nice. The Spa was absolutely second to none! We enjoyed the 2 hour couples spa package and now highly recommend it. The outdoor adventures such as kayaking was outstanding as well; good equipment and great staff and service.
The golf course was nice and close to the main resort.
*Make sure you book transportation through the hotel*
Overall we enthusiastically recommend this place to you. Enjoy!
29 April 2014
Rated 3.0 out of 5.0 by Banna Simply Disappointing
This is our 2nd stay at this property and it was full of disappointments. Firstly we chose to stay in a 2br Club Suite plunge pool that promoted the fact it had "sweeping views over Natadola Bay".
When we arrived neither the concierge, hotel reservation counter or the Club counter had any record of our stay for the dates. When the booking was finally found (for 3 weeks’ time) we were allocated a room with views over the buggy road to the resort in 2.5 hours - it was 2.30pm.
After much carry on we were moved to another room that had views of a heavily overrun garden - no Natadola Bay views what so ever - what was promised now became "we make no guarantees". Later that night we received the token bottle of wine.
That all done the following outlines the rest of the stay:
• Wai zone - utilised the facility but the steam room was cold and there was no drinking water available for guests.
• Navo Restaurants - sides ordered with main meal never arrived.
• Turn down service was not done on 3 nights of the 5 we stayed.
• Property generally dirty and appeared to have no real repairs and maintenance program in place - things like the furniture was chipped and unpainted and menus worn through etc.
• Bathrooms were not clean - Chrome fittings were all soap stained, and the glass looked like it had been mopped with a dirty mop.
• No sweeping views as advertised.
• Mini bar was not restocked during our stay.
• No coffee making facilities provided in the room for 4 days.
• A security guard walked straight through the yard unannounced.
What saved things a touch for us was the amazing staff at Planet Trekkers (kids club) and a couple of the porters in the Club area; beyond that the hotel delivered nowhere near its supposed rating.
During this trip we stayed at 3 properties in Fiji - this was the dearest with the worst view and overall experience.
Last year we spent time at the Intercontinental in Koh Samui which was simply outstanding; after this experience I felt somewhat taken advantage of (in my opinion).
29 April 2014
Rated 3.0 out of 5.0 by barrellman Disappointing
Wonderful location with amazing beaches.
However very disappointing, as I was promised a 'Club InterContinental' upgrade for my remaining 2 nights & when this didn't come through - I wasn't given a reason.
Myself and a friend also were violently il due to food poisoning from the buffet.
23 April 2014
Rated 5.0 out of 5.0 by Donna75 Great holiday destination for romantics and families
We recently stayed for 5 nights in Fiji for our honeymoon and we knew it was school holidays in Australia so did have reservations about whether the resort would be overrun by kids and we are happy to say we shouldn't have given it a second thought.
They have an adults only pool which they are very strict about and it is appreciated. There were a few parents who kicked up a fuss but they should just remember life before they had kids and shown some respect to the other hotel guests who were there without children.
The resort had heaps of activities for kids and the pool area for them looks great. Kids of all ages seemed to have lots of fun!
The restaurants were great we loved Navo in particular. It is their high end one but the food was simply amazing and the service was fantastic.
We look forward to coming back one day when we have kids as it is a resort that accommodates all holidaymakers very well.
19 April 2014
Rated 4.0 out of 5.0 by supermother nice view and great location
great location by the beach, nice place to stay, good experience for children as well, safe and fun place to play,perfect fishing spot, friendly staff, fresh fruits everyday at restaurant, quick service,all green and clean environment.
18 April 2014
Rated 5.0 out of 5.0 by Mujo Tropical paradise connected to golf course
Beautifully positioned on the tropical beach with easily access to breathtaking golf course it is excellent place for wedding, relaxing for older and kids as well. Separate swimming pool for kids and adults is great idea.
16 April 2014
Rated 5.0 out of 5.0 非凡的体验
02 April 2014
Rated 4.0 out of 5.0 by Benjamin79 Beautiful hotel and grounds, unexpectedly expensive.
Intercontinental Fiji is definitely a stand out resort on the main Fiji island. It's quite remote so once you're there, you're there.
Beach and reef outside the front is lovely and the view from the infinity pool is breathtaking.
Rooms are huge, well appointed and the grounds beautifuly cared for. Fijians are famously friendly and this resort was no exception, staff went out of their way to help and with a smile.
Only real downside of this hotel is the prices on site... It's obviously a 5 star property so you expect full Australian/US prices, but unfortunately the prices are well, well over. In AU, a coffee is $6.00, wifi was $25 a day, breakfast was $35 each per day and $12 an hour to rent a snorkel mask??
Plus the hotel does 2 of my major bug bears, which is give you a tiny free bottle of water in the room each day (despite not being able to drink the local tap water...), and they throw on a daily charge right at the end and disguise it as some kind of community/charity fee.. I hate that.
It is defianaty a memorable holiday, for the location and the price!
18 March 2014
Rated 4.0 out of 5.0 Great Service
I wanted to let you know how amazing our stay was at your hotel and how much we loved the property. The only feedback that I would give is for kids aged 5 and up (as my kids were 5,8 and 10) they struggled with only being able to use the kids pool and found that it was not deep enough. I know this is something small however it does make a BIG difference for kids to be able to to use the pools available. I understand that there is a adult only pool to give adults a relaxed break also but thought that the CLUB offered that already for your guests.
OVERALL our stay was GREAT and definately would recommend it to customers as the BEACH was also AMAZING!
17 March 2014
Rated 5.0 out of 5.0 by Walker fam Third times a charm
Our third time in 20 months and it was once again divine. Small changes in staff morale was noticeable, they seemed more content and better trained at all facets, a very happy place in which to holiday. If you want quiet go out of aus school holidays, we went in march with our 3, 6 and 8yr old and had 7 days of sun and pools almost empty. Grounds amazing, pools and beach gorgeous and our club stay in two bed with huge plunge pool and countless buggy rides so enjoyable that next years accom has already been earmarked :) one minor issue for hotel, not us, is minor room maintenance, which I mentioned on arrival and filled out in survey. Locals will ask you for horse rides and tours, we did them and had fun but if you're not interested just be firm and not wishy washy or they will keep asking, horses no longer on beach at resort so no need to dodge their parcels! See you next year vinaka
12 March 2014
Rated 3.0 out of 5.0 by Moses2014 Over all Average hotel
I was not recognised as a gold ambassador upon my arrival. I had to present my card and then after I presented my card the staff realised I was a gold ambassador.
I did not receive my bottle of water or fruit until the third day of my stay.
All prices were not fair and a lot of the items were over priced.
All activities were over priced
Not enough stores to shop in
Not all staff were friendly, a few staff were very dry in how they dealt with us.
11 March 2014
Rated 5.0 out of 5.0 by Surprise1111 IT'S GOOD TO BE BACK!
As a frequent guest it's good to be back. It's great to see familiar faces and be treated like real friends. We saw that an effort has been made to the dining facilities in Navo and Toba re the dark lighting by putting lamps on outside tables but how about just turn up the lights for the indoor diners? It has always been the same since the resort opening - it's too dark. Good to see some new shops. Liked a recent guests comments re pillows and there should be a selection - other Intercon's do. Also like the comment about the lack of 'free' sports, a security deposit should be enough to secure a snorkel & mask, kayak, SUP board etc. just the basic equipment which is relatively cheap for Resort to purchase.
Greatly appreciated being invited for evening drinks with the management staff and had a great time speaking with Ben from Revenue and Simon from Dive, unfortunately because we got on so well, we didnt get to meet the Mr Williams, maybe next time. #We were at Danang Sun last year when you were there too for the opening - are you trying to hide from us?! LOL#
07 March 2014
Rated 4.0 out of 5.0 by TBoT Beautiful but expensive
The resort was beautiful inside and out and not much can be faulted. Myself and girlfriend were very happy although I will mention the flaws in this excellent resort.
-The food, although delicious, well presented and fast was a little overpriced as well as the drinks. During the hotter seasons, the restraunts do get quite hot as there is no aircon, just fans on the high roof.
-The available activities such as surfing, kayaking etc were well overpriced and should be included in the price for the room. Charging $35FJ 'per hour' for use of one item was stupid which was why none appeared to be used.
All the staff were very friendly and helpful as are all Fijians. I don't like being picky but it's good to be aware of what to expect.
We both really enjoyed our stay here though and transfers to and from the airport were quick, efficient(50mins) and really comfortable!
26 February 2014
Rated 5.0 out of 5.0 by Bel10 Beautiful hotel with very friendly and competent service
I've stayed in many top hotels and this was one of the most beautiful for two main reasons: the staff are very friendly and competent so the service is excellent; and there is a beautiful white sand beach right at your door. The rooms are lovely and spacious and the food was excellent. I would rank this hotel as one of the best in the world and if it had a shuttle service into the nearest town so one could see a little of the nearby village life, then it would be perfect. A shuttle service for a reasonable price would also bring many more of those working in Suva up for weekends.
12 February 2014
Rated 4.0 out of 5.0 by Mikey 007 pillows and charges
my 2nd time there.
1. have a range of pillows, not just super soft ones.
2. don't try and charge us for transfers we never used. Our friends had the same experience.
otherwise all was great.
11 February 2014
Rated 4.0 out of 5.0 by sooni beatiful hotel fiji
Stay 3 days and to 5 February.
Employee is a friendly smile.
In particular, it has been picked up a buggy at the check-out staff, but we was the best.
The rooms are clean and quiet.
It is that the turn-down service is improved.
By requesting a platinum benefit by e-mail to General Manager
Room that was changed was good to close the pool immediately.
Point Unfortunately, not by adding the Reward Point until today.
It is a pity that there is no Korean food and Asian food Japanese restaurant.
It is the hotel you want five fingers next time.
11 February 2014
Rated 5.0 out of 5.0 by Ann Onymous A must do in Fiji
For the last 3 days of our wonderful trip in FIJI, we decided to indulge and stay at the Intercontinental…and indulge did we. The resort was beautiful, the location was stunningly breathtaking and the service was fantastic.
The resort had a few good dining options. The best dish that we discovered was a taste-bud tantilising fish curry dish at the Toba Bar and Grill. It is hands down one of the best dishes I’ve tried to date. The visit was made that much special by the lovely customer service. In particular, the pool side service was fabulous. Our had great customer service and really ensured your needs were being met.
Whilst all of these things were fantastic, the best aspect for me were the resort organized activities. One of these activities actually became the highlight of our trip and there was no extra fee associated with this. This activity was a visit to a neighboring primary school. We had the opportunity to not only visit the school, but also spend some quality time with the students and have lots and lots of fun with them. This is a must do for anyone visiting the Intercontinental! In addition to this, we signed up for a village tour for a mere $15pp and got a fantastic glimpse into what the village life was like. One thing to note is that while we didn’t know this was possible, another family we were travelling with brought books and pencils for the village kids. It was such a sweet idea and worthwhile cause. Definitely something we too will do next time. We ended the visit with the traditional Kava ceremony and also had the chance to jiggy away to music with the locals. Truly an interesting and memorable experience.
Overall…highly recommend it!
31 January 2014
Rated 1.0 out of 5.0 by Richard Ericksn InterContinenetal Hotel
Hotel beautiful and beautiful scenery! BUT, the room services were much to be desired! Mainteneance on TV 4 times, no room service showed up.........couldn't get a cup of coffee to take out unless you pay $8. Internet never works. Lots of problems to work out. Beds are very uncomfortable...........its like sleeping on the floor!
26 January 2014
Rated 5.0 out of 5.0 by sankee A piece of paradise
We recently returned from an amazing 8 night stay at the Intercontinental. A friend recommended the resort - she said you won't be disappointed, and we weren't! We're so glad we chose to stay there. We cannot fault the place! It was above and beyond our expectations. From the moment we arrived, we felt relaxed. The warm Fijian hospitality was in abundance all day every day.
The staff were super friendly - they were forever smiling and greeting you with a warm "Bula"! Nothing was ever too much trouble, and they were always willing to go the extra mile to make our stay pleasurable. The staff were fantastic with children - they have such a nurturing, caring nature. Many of them remembered our children's names and made an effort to talk to them about their day. Often the restaurant staff would take our baby for a walk whilst we ate our meals!
We stayed with our two children in a 2 bedroom villa high up on the hill with our own plunge pool. What a treat! The villa was extremely spacious, well equipped and clean. Our Club Lounge package included breakfast, all day drinks, afternoon tea (very tasty), evening drinks and canapés, use of the Club pool, free wi-fi, free kids club, and a private check in area. It's definitely worth upgrading to a Club package if you can! Even if you don't have a Club room, make sure you take a visit to the Lounge - the views are amazing.
My parents stayed in a pool view room. Again it was clean and comfortable, and certainly big enough in terms of size. The room was located between Navo, Toba and the volleyball court alongside the main footpath; but considering this, it was extremely quiet.
We dined at Navo on one occasion, twice at Toba and a few others at Sanasana. The Navo food is beautiful and the views are fantastic. Toba and Sanasana also have a good variety of foods on offer, particularly breakfast at Sanasana - you won't go hungry here. The room service menu is quite good as well. The kids meals are really good value. Around $10FJD for a bento box of chicken and rice, or a hamburger and chips, or fish and chips; along with fresh and dried fruit, a biscuit and a piece of cake, and some cheese. To save on meal costs (because let's face it, you're really stuck at the Intercontinental during your stay as everything else is so far away), we purchased a Priority Privileges card for $300 which saved us 25% on our meal costs (though you can save more if you have fewer people dining).
The kids club had a lot of fun activities such as treasure hunts, fish feeding, cooking lessons, and Fijian language lessons. Definitely worth a visit for the kids.
Although we were told the resort was at full capacity, nowhere seemed crowded or full of people. Everything just seemed to work here!
The resort itself is huge, so for us staying up on the hill with children, a golf buggy was necessary. This was a great novelty for our four year old! But you can easily walk around the lower part of the resort between the beach, restaurants, reception etc.
The only downside to this resort is that there were no tennis courts (a shame for us keen tennis players) or on site laundromat facilities. We could have used the in house laundry service but at a cost if $8FJD for a pair of undies, with two messy children, this would have become quite expensive. We actually drove our hire car to a nearby resort about 20 minutes away to use their tennis courts and laundry ($8 for a large load of washing), so it worked out ok anyway.
We would highly recommend the Intercontinental. It just ticked all of the boxes for us in so many ways. I guess the stand out features of this resort are the staff (we can't speak highly enough about them!) and the beautiful lush tropical surrounds. Other nice touches are the Pure Fiji bathroom products and free bottled Fiji Water.
A special thank you to Paulo, Joseph, and Martin, along with Ravi in the Club Lounge ... you all made our holiday so much more special! We will definitely return to your piece of paradise!!
22 January 2014
Rated 5.0 out of 5.0 by jpbookim Perfect spot for a family vacation
The Intercontinental exceeded our high expectations, as it came strongly recommended to us. The property is brand new and immaculate, is situated on a beautiful beach with a northwest facing view, and the staff are extremely friendly and helpful. The positives include how comfortable we felt leaving our kids with the nanny at Planet Trekkers, the relaxing entertainment provided every night, and the number of activities we could do on the immaculate beach. The main areas of improvement is the food can be hit and miss, and at times the service was slow. Overall though, we could not have been happier with our experience and we will definitely return.
19 January 2014
Rated 5.0 out of 5.0 by Johnny Hateswork Fantastic Wedding & Holiday
Our wedding and stay at the Intercontinental Fiji was fantastic and memorable!!
The resort location and setting is absolutely beautiful.
The level of service is of an excellent standard. The staff are very friendly, courteous and helpful – they really made the entire experience relaxing and enjoyable.
Thank you very much for such an unforgettable experience.
I highly recommend the Intercontinental at Natadola Fiji to anyone.
16 January 2014
Rated 5.0 out of 5.0 by Stueyinoz Excellent experience
We didn't leave the resort, overall, we found very little fault and had a wonderful holiday.
Small thing regards feedback, we tried to have a quick meal at Toba one evening at 5.15pm. Just a quick one prior to collecting children from the Kids club. Despite the restaurant being completely empty, we were turned away as "fully booked". Ended up going to Sanasana and had to pay $90 each for a very quickly eaten buffet. This was disappointing.
13 January 2014
Rated 5.0 out of 5.0 by Local Traveller Memorable stay
My first Natadola Intercontinental experience and hopefully not my last! Only negatives were:
* Had arrived around 12 pm and accessed one room around 2.30 pm and second around 3 pm
* Cost of food and beverages - $11 for a stubby or med sized Fiji Water is really steep!
Outstanding service from buggy drivers, which was important for my elderly parents! One of the best hotel rooms I've ever stayed in.
13 January 2014