Rated 4.4 out of 5 by 155
Rated 5.0 out of 5.0 by Donna24 Stunning
Loved our stay. Our room was quiet & private with our own plunge pool. The club lounge was perfect with excellent staff. Will definitely be back. Totally recommend this Hotel.
11 September 2013
Rated 1.0 out of 5.0 by immii13 Shockingly poor service
Having arrived slightly before the check-in time of 3pm we were told our room was not available. After some 20 minutes we were given a key to room 2114 although I had seen the room number 1114 on the sheet I signed on arrival. On reaching room 2114 we discovered that it was already occupied by a groom and his groomsmen and was littered with empty beer bottles and champagne bottles.
On returning to reception to explain our findings we received no apology and had to wait until at least 3 receptionists argued over how this could have happened.
We eventually were allocated a room that was not occupied having wasted over an hour of the 19 hours we would be staying at the Resort.
In the evening we decided to have diner in the open-air restaurant.. After a meal which was so poor that it was decided not to charge me for it I asked for my bill only to discover that the Priority Privilege card I had presented at the commencement of the meal had been misplaced. After another hour of frustration the card eventually was located stuck behind a plastic folder. Again very little apology.
This hotel seems to be staffed by staff who are less than competent.
On a previous visit the Valet Parking staff lost the keys of my hire car.
On each occasion I was assured that a member of the management staff would contact me to allow me to express my displeasure. On no occasion did this eventuate which I think speaks volumes about the attitude of the management and staff of what should be a five star Resort.
10 September 2013
Rated 5.0 out of 5.0 by Anna71 Beautiful location, great resort, memorable stay
This was our 5th visit to Fiji. The Fijians are truly the friendliest people you will come across!!
The Intercontinental is the best resort you could stay at on the coral coast - and I have stayed at a few on the coral coast. I have also paid $700+ a night on one of the islands. This is by far the best value for way less money. The food is fantastic - and you don't wait an hour for it as its usually at your table within 10-15mins. The rooms are modern and spacious, the staff are attentive and kind, the beach Is one of the best in Fiji, and if you join Priority Priv - their loyalty program, it's SO affordable! I look forward to being back in the coming months as there really is no other resort worth staying at.
09 September 2013
Rated 2.0 out of 5.0 by sleepysam00 Noisy Kama
Kama Lounge provides late entertainment up to 2:00 AM. Avoid blocks 10 and 14 near Kama Lounge. Sanasana restraunt has buffet meals, breakfast and dinner average quality and overpriced. Overall impression was large resort with buildings of a bleak nature dominating the landscape. Needs larger trees to soften the stark outlines of buildings and provide some shade.
06 September 2013
Rated 2.0 out of 5.0 by antik1967 confortable rooms, terrible service, average food
We enjoyed the location and rooms during out stay however, the food service and quality was appalling for a 5 star property. The food staff were not well trained, delayed or forgotten orders and no apparent management. The food choices were limited unless you paid top $ ..
Requests to front desk were never actioned, the business centre has hardly any facilities and concierge could not even arrange to have an e mail printed for me.
We would not return to this intercon as it offers poor value
05 September 2013
Rated 5.0 out of 5.0 by Daan Need to unwind? Look no further...
What a fantastic resort!
From the people, to the food, service, facilities, this place has it all.
You do pay a premium price for the stay but it's worth it.
The staff are very friendly. On a couple of occasions at the lounge, I asked for something which never arrived; but when you're so relaxed, you tend not to care in the slightest.
Thank you Intercontinental for a wonderful stay.
05 September 2013
Rated 5.0 out of 5.0 by Benson1108 Great Resort, Fantastic Staff, Awesome Location
Our week long stay at the Intercontinental Fiji Golf Resort and Spa was magnificent, the Club Plunge Pool Villa we stayed in was perfect for our family of 5 in terms of space, while the design makes them uniquely private, where you rarely see any other guests when in and around your villa.
The staff were exceptionally friendly and accepting of our children's excitement and energy in enjoying the resort's facilities. The kids club offered a number of activities that our children thoroughly enjoyed.
The food and restaurant choices were fantastic and the club facilities were better then any expectation we had.
We were able to hold planning meetings with my business partners in well a appointed meeting / board room in the club facilities and the staff ensured anything we needed was attended to.
We had a great excursion to a local school and the fishing village adjoining the resort, which gave great insight into the daily lives of the local community.
We will definitely be returning to the Intercontinental Fiji in the future.
03 September 2013
Rated 5.0 out of 5.0 by Antonella Highly recommend this great resort
We spent 6 fantastic days at your resort recently. 2 Adults and 2 children (8 & 10). We were all in awe at how beautiful the resort was upon our arrival. Great greeting upon arrival. Great customer service at check in. Enough information to get us going. We were lucky to also have friends staying there at the same time who had arrived a day earlier so they were able to fill in the blanks (if any) that we had. Great food for breakfast and dinner provided in Sansana. Great info around the resort advising us what was on that day, happy hour and music. Pools were great, beach lovely and locals no bother at all that roamed the beach. Fire show great and our kids had the opportuity to be involved in it which made it for a fun night. Our visit to the Batiri Village was also great and the villagers so welcoming. Unfortunately due to school holidays we were unable to do the school tour which would have been great for our children to experience. Staff fantastic. Special mention to Josevata who we met on the first night when he did the Kava Ceremony and which we encountered every day there after and was so warm and great with us all. Kids very sad to have left him and fondly look back at photos of him with a smile. Only con I can think of is that upon our arrival at the airport the transfer back to resort did not give us a necklace like the other transfers/pick ups were doing for there guests and kids thought they were missing out. We did get it at the resort but something special upon pick up at airport would have been a good thing. Also pillows not that great to sleep on. Way too soft and too long. Other than that our experience was the best we have had at a resort and money well worth spent. Keep up the good work.
01 September 2013
Rated 5.0 out of 5.0 by spinycactus Intercontinental Fiji
A very pleasant stay with friendly staff and a lovely beach. A special thanks to Manoa. Very nice accommodation at the Club intercontinental.
01 September 2013
Rated 5.0 out of 5.0 by Lordy Amazing experience
We had a fantastic time. The food was great in all the restaurants, but would love to have had a salad sandwich or a nice fresh sandwich for lunch . We thought the price of food and drinks were a litte expensive. The staff were amazing and were always there anytime of the day with beautiful smiles on their faces. No matter what we asked of them they always went out of their way to attend to it with smiles on their faces. It never seemed a chore to them.
We did feel for a top class resort that the rooms were amazing but needed a few things fixed like we had around four light globes out in the bedroom and bathroom.
We felt that you needed to have an area in the resort where you had free Internet access. It was the first time we have been overseas in a top class resort where the only way to get it was to pay for it. I do not mind paying if I needed privacy, but would have liked to have had one of the restaurants or the lobby where it would be free.
Overall we had an amazing time and would love to come back and would recommend it to our family and friends.
01 September 2013
Rated 5.0 out of 5.0 by garybu3024 Beautiful Beach and resort
The standard of the whole resort was very high, my wife and I travel a lot, and stay in some pretty up there places, we both agree this was up there.
31 August 2013
Rated 4.0 out of 5.0 by Fijimitch Great location, MAGNIFICIENT property, friendly staff
Thanks for a great stay and whilst we were on conference we had enough time to go diving and enjoy the facilities.
Food was excellent with a nice infusion of Asian tastes
Congratulations - well donr
30 August 2013
Rated 5.0 out of 5.0 by 1981JS Amazing Holiday Destination
My husband and two kids aged 1.5 and 3 stayed at the Intercontinental Fiji resort in August 2013 and it was an amazing stay . It was our second time at the resort and we stayed in a 2 bedroom club suite with plunge pool. I was initially a little anxious to travel with our two kids but was quickly made to feel at ease . The staff at the Club are fantastic , they even remembered us from when we went there 3 years ago . During the duration of our stay the staff remembered our names and that of our children as well. The rooms are very nice and sleek and the resort grounds are really beautiful. The beach was amazing and the kids loved it.
The hotel was at full capacity when we were there butt you would never know it , we always got a spot near the pools , beach and didn't have to wait long for food etc at restaurants.
Overall it was a beautiful resort and we had such a fabulous time. We will definitely back again in the future and would highly recommend it to family and friends!
27 August 2013
Rated 3.0 out of 5.0 by Steve2000 Our Stay
Our stay , was pestered with several little anoyances , such as waiting an hour for our bags, no tea in the room , no door stoppers and neeed to call the engineer at 6.30am as the tv volume control didn't work .Loud on one channel quiet on another.
We ENDED UP DEPARTING EARLIER than our intended 4pm checkout as we were over the experience .
Spoke with manager , he said it would be mentioned in the next morning meeting , so far we have had no feed back from him or anyone else at the hotel.
Great spot on the beach .nice food at Navo.
26 August 2013
Rated 5.0 out of 5.0 by efftee RELAX AND ENJOY
The Resort is an excellent place to unwind and recharge one's batteries. We found the staff to be very friendly and accommodating; the "spa" facilities are first class; the gym is adequate and dinning at "Nova" is an exprience not to be missed (great food, good wine selection and brilliant service).
24 August 2013
Rated 5.0 out of 5.0 by bretto2013 great service
Very enjoyable holiday. Great location and resort. The staff where so happy and friendly nothing was ever any trouble. I will return again as it was a very relaxing holiday. Thankyou
23 August 2013
Rated 5.0 out of 5.0 by Amz2789 Absolutely Amazing!!
My husband and I chose the InterContinental Fiji Golf Resort and Spa as the location for our wedding and it was the best decision that we have ever made.
Our wedding coordinator Jane took care of everything (and I mean everything!) and made sure every detail was perfect on our wedding day. Jane is a friendly and professional wedding coordinator that I put full trust in and she organised the wedding of our dreams. I could go on and on about what a fantastic job Jane did and how wonderful she is. My advice to any bride that is thinking about getting married in Fiji, is to get married at the InterContinental because you will not be disappointed!!!
We stayed in a Club Suite with the rest of our 65 guests staying in garden view, pool view, lagoon view and beach view rooms. Everyone was so impressed at how wonderful ALL of the rooms were.
The staff at the InterContinental are brilliant! My husband and I stayed at two other resorts after we left the InterContinental and nothing compared to wonderful and friendly service that we received at the resort. All staff should be commended on their efforts. I can guarantee when you stay at the resort you will definitely be made to feel welcome and will make new friends before you leave!
I think it is important to mention that of our 65 guests that stayed at the resort (for 5 - 7 nights), not one person had a bad review or comment about any aspect of the resort which is an absolute credit to every member of staff!
A special thank you must go to Jane and all of the staff at the InterContinental that not just assisted in the planning of our wedding day but made the 65 guests that stayed at the resort feel welcome!
We along with our guests will be returning in the near future and any bride that is think about getting married there.... DO IT!
(P.S. I took the photos that I attached... the resort really is what the InterContinental advertise it to be!)
20 August 2013
Rated 5.0 out of 5.0 by KiwiSmiths Worth It
Its difficult to try to establish overall value when cost & experience is involved but overall a great experience in a stunning environment.
Plus being keen golfers my wife & I thought we had died & gone to heaven.
But the key thing was the friendly, professional & sincere staff that would definitely take us back again
19 August 2013
Rated 5.0 out of 5.0 by RickR2013 Best Vacation Ever
I've traveled extensively for work and pleasure over the last two decades. The Intercontinental Natadola Bay Fiji resort was the most memorable experience of my (traveling) life. The resort is beautiful, the Fijians are wonderfully welcoming, and the staff is very well trained. My family and I were completely spoiled. The beach-level resort is great, but the club level is spectacular. Treat yourself... Well done Intercontinental Fiji!!!
18 August 2013
Rated 5.0 out of 5.0 by Chrisvan Overall a Fantastic experience
My husband & I had a very relaxing & fantastic 4 day stay and we wish we could have stayed longer. We will definatley come back soon and bring friends & family to enjoy the experience that we had. Every aspect of our stay was of the best. The food in every location was excellent. The staff where very helpful & friendly.
13 August 2013
Rated 4.0 out of 5.0 by Jen124 Quality accommodation and service
Very comfortable rooms and great service, lovely facilities. Perhaps an adult breakfast option away from the family restaurant would be good, but overall, very pleasant stay.
12 August 2013
Rated 5.0 out of 5.0 by Mary74 Beautiful, clean and relaxing
Great service. Always welcoming. Beautiful food, beautiful people. It was an absolutely relaxing and enjoyable holiday. I loved it. Will be going back again. The service was fantastic.i loved the bath on balcony. I relaxed in it every night. Lovely garden views. Stunning beaches.
12 August 2013
Rated 5.0 out of 5.0 by luv2travelagain "8 Thumbs Up".. from the 4 of us! :)
My husband and I and our 2 daughters just returned from an absolutely wonderful vacation on the beautiful island of Fiji. After about an hour drive from the airport, we arrived at the InterContinental Resort and found it be breathtakingly beautiful. Upon our arrival, the people at the resort were so friendly and of course we were greeted with a hearty "BULA"! The friendliness continued throughout our stay, whether at the resort or out and about. We also learned several Fijian phrases while there.. which our daughters enjoyed!
Our accommodations were in the Club Lounge. We had our own private pool.. and a large 2 bedroom villa. A small kitchen would have been helpful in the room.. not for cooking (since we were on vacation), but for microwaving popcorn! But of course a member of the staff took our popcorn.. microwaved it for us and brought it back to our room. Now how's THAT for customer service! Ika greeted us at the Club Lounge and took very good care of us for our full week's stay. The "buggy" drivers were always available to take you wherever you wanted to go on the resort.. or you could walk if you wanted to burn the extra calories gained from the great breakfast buffets, the ice cream shop, and the dinners at Navo. Highly recommend a dinner at Navo.. the food was excellent!
The Gym was sufficiently equipped and the Spa was fantastic. Me, my husband and younger daughter got massages. Our older daughter preferred the mani/ pedi. However we all felt pampered.. especially after the exfoliation treatment. I even purchased some of the products and brought them home with me. The "Island Bliss" fragrance is now a constant reminder of my trip to Fiji.
A must see and do are a visit to an authentic Fijian village. We visited the Lawai Pottery Village, where my husband was "Chief for a Day"... (it was really less than an hour.. and he passed on the "offer" of having 7 wives). We toured a part of the village, learned what a typical day consisted of, and tasted "kava". The overall experience was very educational and hopefully made our daughters more appreciative and will give them something exciting to write about when they return to school in a couple weeks.
After shopping in the town of Sigatoka.. which I thoroughly enjoyed (you could even "bargain" in the stores...:-), we went to the Biausevu Waterfall! Had I known the trip consisted of a trip up a mountain (I'm terrified of heights) and walking through several streams in a jungle for over 30 minutes.. an hour round trip (think "Survivor" Season 14), I would never have participated. (In this case what I didn't know was actually to my benefit.) The jungle was peaceful.. we heard birds, but didn't see any. Would have been nice to see them, however we did see several different kinds of fruit trees and plants.. crossed (literally walked through) 10 streams.. and maneuvered several narrow and tricky paths. My older daughter had on her "cute sandals".. NOT recommended. A good closed toe rubber shoe is best, but we made it to the MOST BEAUTIFUL WATERFALL!!! My husband and daughters swam in the pond underneath the waterfall and got to stand underneath it. My job was to take pictures! Even in the midst of so much jungle, the streams were peaceful and we saw only ONE bug/creature. (In addition to heights, I'm also afraid of bugs.) On our walk back from the waterfall it started to rain, however the foliage protected us so we didn't feel the rain at all. Contact
"Cocktail Mohammed" for this tour.. IT WAS SUPERB!
11 August 2013
Rated 5.0 out of 5.0 by Meiti Fantastic!
We had so much fun. The kids club, nanny, light shows each night, it was all amaaaazing.
My only feedback would be to try and eliminate the need to carry our priority card everywhere. We should be able to present it on checking in, and then could do again on checking out.
It just made things complicated and we had to keep showing it and the waiter kept writing the number each meal. Felt like going back in time
09 August 2013
Rated 4.0 out of 5.0 by WATO GREAT POSITION , GREAT ACCOMMODATION
GREAT PLACE TO STAY
FOOD OVER PRICED
NEED TO SEPARATE THE NONE CHILD GROUPS
09 August 2013
Rated 5.0 out of 5.0 by LisaT2 A phenomenal holiday
After four trips to Malolo, with its unfortunate closure due to hurricane damage, we were in the look out for somewhere else. Malolo has a special place in our hearts so it was always going to be tough.
Our trip to the Intercontinental was fantastic. We are going back!
My husband and two boys, 7 and 8 loved it. Great food, fabulous pools (the kids is the biggest we have ever seen). Great big luxurious rooms.
My only couple of comments would be that the kids pool front rooms were set up for couples rather than families. So families were a little further away. I would have thought the kids pool front rooms should be for families (ie with two double beds).
My other comment is that the kids club had great facilities but lacked the special feel of malolo. It was a bit stark. I think more general activities volleyball, table tennis, beach soccer could have been spontaneously arranged for older kids by the various plant trekker staff who were around. My kids met other kids in the pool to play with so didn't do the kids club.
Can highly recommend this place though. Was beautiful. Definitely recommend joining priority privelege if you go.
08 August 2013
Rated 5.0 out of 5.0 by Mercedes21 Most amazing friendly staff!!!
This resort is amazing in lots of ways. The staff creates a memorable experience from their friendliness to their hospitality. We stayed in the Intercontinental Club and the value for your dollar was amazing. The rooms were faultless and I especially enjoyed the outdoor bathtub and plunge pool.
Our butler Timothy couldn't do enough for us!
The adults only restaurant was a great experience with fabulous food and an extensive wine list!
We will be back again!!!
04 August 2013
Rated 4.0 out of 5.0 by Woody56 The extremely attentive and friendly staff in a beautiful hotel.
Our experience was extremely memorable because of the staff friendliness, the magnificent room and not forgetting the conference I was attending.
We attended two celebratory functions that were well organised and we had a great time.
The adult pool was very relaxing and I noted that the numerous children that were staying with their parents had a large list of activities made available to them.
We walked to the Golf Course, which was opened in 2009 and it looked amazing. Any avid golfers would love it; unfortunately I didn't have the time to play a round.
I can thoroughly recommend this Hotel for couples as well as families to stay.
04 August 2013
Rated 5.0 out of 5.0 by Leonie56 Four nights of luxury
If you want to experience four nights of luxury, then head to the InterContinental Golf Resort in Fiji. Everythng was top class, the beach was beautiful and it is the best hotel to relax and unwind.
03 August 2013
Rated 4.0 out of 5.0 by Kelly66 warm & sunny place
Beautiful resort and friendly staff .
The restaurant next to the adults only pool was very expensive for what you got.
I found the lunch menu very boring and the fact that you couldn't a descent salad and the portion sizing was really small was a big disappointment .
Also you couldn't order what ever you liked either.
I believe that you should be given water jugs as soon as you sit down by the pool , these little things make you want to return .
We were booked to stay at the Club but found the room too isolating so we opted to stay on the beach which we were happy with BUT when it came to the price deference we asked for a credit so we could use it to another visit. We found that your policies are not flexible and that fact that you still took all our money for our Club room and then still charged us again for Internet was wrong!
My partner asked me not to fill this out as his attitude is we wont go back , were as mine is you'll never get things right if people dont tell you the truth . Hence my honest reply !
03 August 2013