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New Orleans

Rated 3.6 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by Knowledgeable staff and great room. This hotel is currently under construction. Fortunately we were only there one weekday as the noise made sleeping in tough. There is no club area and no restaurant at the present. The lobby is beautiful and the finished rooms are lovely. The staff was friendly and very helpful. 22 August 2014
Rated 2.0 out of 5.0 by Not happy with Service Room completely dark in the day time. The window faced another guest porch. 21 August 2014
Rated 5.0 out of 5.0 by comfortable bed enjoyed the stay. completely satisfied with everything, will stay stere again 20 August 2014
Rated 5.0 out of 5.0 by Beautifully renovated Beautiful clean room, friendly staff, great location, awesome food from the restaurant. Loved the private balcony. Won’t stay anywhere else while in New Orleans. 20 August 2014
Rated 4.0 out of 5.0 by Beautiful rooms This hotel was under construction but the room I stayed in was renovated. It was a beautiful room. Very well appointed. I look forward to seeing the hotel when the construction is completed. Staff was great. 18 August 2014
Rated 4.0 out of 5.0 by Good Hotel near French Quarter Refurbished room is very nice, comfortable bed, efficient check and check out. Near enough the French Quarter to be accesible but far enough away to get away from the noise. Will be interesting to see what the hotel looks like after the renovations are complete. 14 August 2014
Rated 5.0 out of 5.0 by It's the staff that make the difference, they give this Hotel Passion. INTERCONTINENTAL NEW ORLEANS We stayed here for 4 nights in May during a tour between Los Angeles and Las Vegas. This was my first time to New Orleans and I researched and I knew that the Hotel was under renovations So I also knew to ask for a renovated room and that most the loud work was over. The Suite we got on the 12 floor was on the corner and simply put superb, the room was extremely spacious it was lovely with all the amenities we could desire with a lovely lounge, plush pillow top bed , and the mattress on the bed was so vast and comfy I could have just stayed there with an excellent bathroom. We were greeted by very friendly staff and nothing was too much trouble, I was allocated to a non renovated room on the 7th floor but told them that this would not be acceptable and to move me up which the shift supervisor did immediately. I liked the young lady on the front desk, she was new, but spoke of the hotel with real passion and explained the renovations and her excitement for the new refurbishment was infectious. It's because of this and all the other wonderful staff we met, I could forgive a few of the renovations inconveniences. The Hotel is located within a quick walk to the French Quarter, and a 10 minute walk in the opposite direction takes you to the National WW2 Museum and the Superdome. Being a Platinum Ambassador we had Complimentary WIFI and satellite TV. There was some renovation going on at the time, which closed the restaurant But as I said the wonderful staff, and great club allowed me to over look it. Once the renovation is completed, this hotel will be a wonderful place to stay, and I would return here if I was ever back in New Orleans 14 August 2014
Rated 5.0 out of 5.0 by Great Staff Staff went above and beyond to make my stay as comfortable as possible. Beautiful hotel, great location. 12 August 2014
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New Orleans
  • 444 St Charles Ave
  • New Orleans , LA , 70130
  • United States
  • Front Desk +1-504-5255566

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, Hindi, Croatian, Romanian, Tagalog, Turkish

Pet Policy

The InterContinental New Orleans is pet friendly. The maximum weight of the pet cannot exceed 40 pounds and a maximum of 2 pets per room. Pets cannot be left unattended in the room. A pet waiver will be required to be signed. Deposit is non refundable.
Pet Deposit $150.00 per stay
  • Local Time

    4:16 PM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 10 Room(s) with Accessibility Standards
    • Parking
    • Special Needs