Rated 3.6 out of 5 by 140
Rated 4.0 out of 5.0 by Traveling70 Excellent Location!
Clean rooms and great location. The staff was friendly and knowledgeable. The only real downside was that the hotel is under a remodel so it can be a bit noisy in the morning. But, such as life. I would definitely stay here again!
30 November 2013
Rated 1.0 out of 5.0 by capp Not the best place to stay
The faucet in the bathroom leaked and was flooding the bathroom. I reported it to the front desk and when I got to the room the workmen said someone reported the toilet was flooding and they didn't fix the problem. The cleaning people took every single towel in the room and did not replace them. The trash cans in the room were not emptied for two days. I requested a new room because of the constant flooding. I was placed in a cheaper room that had a terrible cleaning fluid odor that kept making me wheeze. The view out the window was directly into the room next door. This was not an experience that I'd like to repeat.
27 November 2013
Rated 4.0 out of 5.0 by PB2185 Nice stay/Bad Valet
The only thing negative I can say about my stay was the fact that the valet guys went through all of my personal belongings in my car. I had a set of keys in a white paper bag that was at the bottom of my center console. Well, my wife used the car during the day and this white bag was on the passengers seat when they brought her the car. This bag of keys was under a lot of junk my center console, so there is no way it could have ended up on the seat without someone digging through everything. My wife did not know that it was in the car so she thought it might have been the valets. She dropped it off with them when she returned and told me about it. I was able to get the keys back from the valet guys that were there at the time, but when I asked them if they had any idea how they had ended up on the passenger seat, they said they did not know.
I am not aware if anything was taken. I do not believe anything was, but we did have two other people staying in the hotel from the same wedding party have several items stolen. Both were electronic items. I know this is pretty typical from valets everywhere, but I thought I would let you know that it is a problem there.
26 November 2013
Rated 1.0 out of 5.0 by Brucepjr Tough condition during remodeling
Too much dirt and noise during the renovation I do not recommend anyone stay there during this period
24 November 2013
Rated 5.0 out of 5.0 by Bennettskis1954 Halloween in New Orleans
Halloween is a great time to be in NOLA, everyone is wearing great costumes and partying up a storm. So when you want a little peace and quiet, the Hotel Intercontinental is just off of the French Quarter. The only problem is having a room next to the Trolly track, so ask for a room that does not face St. Charles St. They are just starting a complete renovation, which is needed. Still the hotel is quite nice and the Club is very nice.
24 November 2013
Rated 4.0 out of 5.0 by Vyrlon74 Good night stay no coffee
Coffee maker did not work in room. Internet did not work in room either.
18 November 2013
Rated 4.0 out of 5.0 by Russell62 Night cashier, Ms. D. D.
Arrived early for check-in; left bags with the concierge; received a call within 30-45 minutes that our room was ready. Room was very comfortable/clean and as described/requested.
Requested to stay an additional night; 30-45 minutes later a confirming call was received for the additional night.
Room-key and bath towel mishaps were over-shadowed by late night cashier D. D. - she was most accomodating, answering questions before I asked them - offering to assist with checkout upon my 4:00 AM return from Bourbon Street. Ah, the Club InterContinental experience offeredwas paramount in making the IHG stay a memorable event.
16 November 2013
Rated 4.0 out of 5.0 by JoysToy04 Good Location
Good location, friendly staff. Quiet, comfortable room. Would stay here again.
15 November 2013