Rated 3.8 out of 5 by 433
Rated 4.0 out of 5.0 Don't park a car
The hotel property is updated and well appointed. The rooms are updated and comfortable. However, the plumbing will wake you up in the morning with the shower noise. The hot water shower system spends like a jack hammer. I woke up the first morning thinking there was construction, than determine the noise is coming from the water pipes.
The vallet parking is not reliable. Two of three mornings, the request for the car was over 15 and 30 minutes later than requested.
01 March 2015
Rated 5.0 out of 5.0 by dmtIII Hidden Gem
We were pleasantly surprised when we were upgraded to a parlor suite. It was very roomy and comfortable a suited our needs perfectly. The manager we dealt with, Jeffrey was extremely accommodating and helped insure our stay was beyond acceptable.
26 February 2015
Rated 5.0 out of 5.0 by Paul_Houston InterContinental New Orleans
This is a great place to stay. The newly refurbished lobby and rooms are beautiful. Service is great. I always try to stay here when I'm in New Orleans.
25 February 2015
Rated 5.0 out of 5.0 by Branch III Extraordinary In All Ways
We have travelled extensively worldwide, but had never visited New Orleans. We debated staying at the IHG hotel in the French Quarter, but after reading reviews of the Intercontinental, chose it instead. We stayed two nights and it was the perfect choice. Every aspect of the facility was beautiful--from the lobby to the expansive exercise center to our bathroom. The staff was universally professional, welcoming and helpful: the bellman, valet parking, concierge, and especially Anthony and Salman at the registration desk. Our room was spacious with new, beautiful furnishings, a most comfy king bed, lovely linens and a great view of the city. We really appreciated the easy-to-use safe, separate bath/toilet and sink areas,bathrobe and Keurig coffee maker. I repeatedly told my husband I felt completely pampered--even the toiletries were generous and top of the line. The location is perfect--away from the constant hustle and bustle of Bourbon Street but only a 3 block walk away. Also a very easy walk to all the famous sight-seeing spots in the French Quarter and the amazing World War II Museum--a must see! The restaurant had an excellent menu at reasonable prices and outstanding service. We thought this long-overdue trip to New Orleans would be a "one and done," but now agree a few days at this hotel will be an annual trip for at least the next few years.
25 February 2015
Rated 5.0 out of 5.0 by AAB2317 Mardi Gras
Our stay for Mardi Gras was perfect! I am originally from New Orleans, and come back every year for Mardi Gras. Intercontinental is the best place to stay in my opinion. The location is ideal - safe, family oriented, and you can purchase tickets for viewing stands for all of the parades that pass right in front of the hotel. And it is close enough to, and far enough away from, the French Quarter, if you want to visit for a while. The newly renovated rooms were very comfortable, and the hotel staff were very friendly and helpful. Both restaurants - Pete's Pub and Trenasse - served delicious food with attentive staff. Can't wait until next year!
25 February 2015
Rated 5.0 out of 5.0 by SunshineBLS Great Hotel and Awesome Staff
Great Hotel and Awesome Staff....I will visit again!!
20 February 2015
Rated 4.0 out of 5.0 Great location for Mardi Gras
Had a great time during my stay over Mardi Gras. A lot of street noise - but it's Mardi Gras and the location was superb. Right on the parade route. This was great during the weekend until we realized our car would be trapped in when we tried to leave on Sunday. Small price to pay for being in the action. Staff during MG seemed to be new and for example didn't know how to answer our question "is there a pool here?" Overall solid experience though.
19 February 2015