Rated 4.0 out of 5 by 600
Rated 5.0 out of 5.0 by Gbone92 Very Nice stay.
Loved this hotel. The staff made me feel like a VIP. Hope to visit again.
July 30, 2015
Rated 5.0 out of 5.0 by SouthernNights Excellent choice for a stay in New Orleans
The hotel has recently been completely renovated and the results are spectacular. I have been fortunate to have had the opportunity to stay at this hotel every year since 1992 totaling well over over seventy five nights. During those years, the service has been mainly impeccable. The staff has always strived to give 100% to guarantee their guest are completely satisfied. My wife and I highly encourage visitors from other states to stay at this hotel and enjoy the beauty of New Orleans. Locals should take advantage of the hotel's special summer rates and enjoy a summer staycation.
July 29, 2015
Rated 5.0 out of 5.0 by Schmoe17 Nice comfortable room
The room was clean and the furniture and bathroom were up to date. The bathroom had a separate room with a very large tiled shower and toilet. The bathroom vanity/sink area contained a hairdryer, makeup mirror and all types of mini-toiletries.
The bed was very comfortable and the room was plenty dark to sleep. The air conditioning worked well and the room temperature was well controlled.
The only couple of drawbacks I experienced were that my wife had some issues with the internet one day and it was a bit loud in the hallway at times. But nothing really obnoxious.
The staff was very friendly and accommodating. The only negative comment was that housekeeping came a bit early a few days, including knocking on the door one day when the "do not disturb" sign was on the knob.
Overall though, it was a nice hotel and a nice stay.
July 28, 2015
Rated 5.0 out of 5.0 by maddie11 Great Get Away
Loved everything about the Hotel. Friendly staff, newly renovated rooms. Can't complain about anything except the Parking can be a little cheaper per day, but I still give it 5 stars it is downtown New Orleans.
July 27, 2015
Rated 5.0 out of 5.0 by jack1215 NOLA Business
Great service, convenient location. I really like the reception lobby. The remodeling was a huge success. Keep up the good work.
July 27, 2015
Rated 5.0 out of 5.0 by stlcgrs Days in NOLA
We had a great time in NOLA and the Inter contineltal hotel topped it off! inside and out tthe service was at the top!
July 26, 2015
Rated 5.0 out of 5.0 by Ttodd9023 Excellent staff willing to go the extra mile
We came to New Orleans for the weekend to get away. We were very annoyed(not at the hotel) but at traffic on I-10 on the way from Texas. 5 hour drive turned into 9 hours. AWFUL. Right when we got to the hotel the valet came to our car and got the bags out and even brought them in for us (it was late night and no one else was in the valet). Check in took 30 seconds and we were on our way. Prior to even getting to the hotel Michael the Chief Concierge sent us a long thought out personal email with list of things to do that was very specific for what we wanted to do, thank you again Mike! We enjoyed our first night out and then woke up and got an excellent breakfast at Trenasse (inside hotel). Our waiter Eric was AWESOME, he was training for a big test, and made our experience great. He was born and raised in New Orleans so he knew everything about the city and showed us the in's and outs. Told us everything from what trolley stops to take, to which bars are good and the ones to stay away from. If you eat there I would recommend having him as your waiter. Overall experience was great, would stay there again and again and would recommend the hotel to anyone.
July 23, 2015
Rated 3.0 out of 5.0 by Ewnb Good Location, Average/Fair Service
Cons: Staff slow to respond, very slow elevators
Location does not live up to it's Intercontinental peers
in Hong Kong or Rome. As a result, I was disappointed.
July 22, 2015