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  • 1 888 IC HOTELS
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Rated 4.0 out of 5 by 594 reviewers.
Rated 5.0 out of 5.0 by Excellent staff willing to go the extra mile We came to New Orleans for the weekend to get away. We were very annoyed(not at the hotel) but at traffic on I-10 on the way from Texas. 5 hour drive turned into 9 hours. AWFUL. Right when we got to the hotel the valet came to our car and got the bags out and even brought them in for us (it was late night and no one else was in the valet). Check in took 30 seconds and we were on our way. Prior to even getting to the hotel Michael the Chief Concierge sent us a long thought out personal email with list of things to do that was very specific for what we wanted to do, thank you again Mike! We enjoyed our first night out and then woke up and got an excellent breakfast at Trenasse (inside hotel). Our waiter Eric was AWESOME, he was training for a big test, and made our experience great. He was born and raised in New Orleans so he knew everything about the city and showed us the in's and outs. Told us everything from what trolley stops to take, to which bars are good and the ones to stay away from. If you eat there I would recommend having him as your waiter. Overall experience was great, would stay there again and again and would recommend the hotel to anyone. July 23, 2015
Rated 3.0 out of 5.0 by Good Location, Average/Fair Service Pros: Location Cons: Staff slow to respond, very slow elevators Location does not live up to it's Intercontinental peers in Hong Kong or Rome. As a result, I was disappointed. July 22, 2015
Rated 4.0 out of 5.0 by Awesome. The beds were comfortable the arrangement of the furniture and TV were arranged great the food down stairs in the restaurant were responsible and affordable, due to a number of guess the elevators were slow on the last day but over all I would recommend this hotel to anyperson and did I mention they had the best price rate downtown New Orleans. July 21, 2015
Rated 5.0 out of 5.0 by The Best of the Best Wow Wow what can I say this is a great hotel. The decor ,style, food bedding, service excellent. The beds and bedding was out of this world. Not to mention the shower like amazing July 21, 2015
Rated 5.0 out of 5.0 by VACATION AT THE INTERCONTINENTAL IN NEW ORLEANS Our stay was superb and the staff was courteous. The hotel was clean and in a great location. We felt safe in the hotel during our stay.This will definitely be our choice of hotel when we visit New Orleans again July 21, 2015
Rated 5.0 out of 5.0 by Great Hotel Really enjoyed our stay. Will definitely stay again. July 16, 2015
Rated 5.0 out of 5.0 by Impressed! We were very impressed with our room and hotel in general. The staff was friendly. Very modern amenities, comfortable bed and linens, and nice bathroom. The room is very spacious and a/c was comfortable. The only complaint I have is the feather pillows were "too soft". I struggled with them most of the night. At 3 am I called the front desk and requested a firmer pillow. They did bring me one that was firmer than the feather pillow, but still very soft. Some people might like that. I would have also preferred a regular mini-fridge instead of the stocked minibar and snack fridge that you have to pay for. The small bottled waters and chocolates left on our pillow the second night was a nice touch! The Terrace Restaurant is amazing!! The food is very fresh and authentic. We went for brunch on Saturday and Sunday; Sunday was busier. We had about a 15 minute walk to Bourbon Street and 25 minute walk to the Smoothie King Center. We definitely recommend staying at this hotel. July 16, 2015
Rated 5.0 out of 5.0 by Swanky place! Sis and I had a fabulous time staying here during our whirlwind NOLA weekend. The staff was great and able to answer questions about the area, give directions, recommend restaurants, etc. The room is gorgeous and does not have the funky smell that comes with a lot of the hotels in the area. Nice large bathroom, separate vanity area, full length mirror, full closet. This room is NOT tight like so many I've stayed at in the city, which is especially appreciated when sharing a room with a friend or relative. Location is a short walk to Bourbon and the quarter, and we felt relatively safe walking back late at night/early morning. Trenasse restaurant in the hotel has some really nice cocktails and also employs a great staff. July 16, 2015
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InterContinental New Orleans

  • 444 St Charles Ave
  • New Orleans , LA , 70130
  • United States
  • Front Desk +1-504-5255566

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, Hindi, Croatian, Romanian, Tagalog, Turkish

Pet Policy

The InterContinental New Orleans is pet friendly. The maximum weight of the pet is 40 pounds and maximum of 2 pets per room. Pets cannot be left unattended. A pet waiver must be signed at Check In. The pet deposit of 150.0 USD is Nonrefundable.
Pet Deposit $150.00 per stay
  • Local Time

    4:42 AM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 10 Room(s) with Accessibility Standards
    • Parking
    • Special Needs