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  • 1 888 IC HOTELS
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Rated 3.7 out of 5 by 377 reviewers.
Rated 2.0 out of 5.0 by Great Location.. but.... Its a great hotel.. but unfortunately the experience is far from what you would expect at a 4 star hotel 19 December 2014
Rated 5.0 out of 5.0 by Comfortable stay Nice hotel in New Orleans. Overall appearance is very good. Room is well decorated, clean and well planned. Breakfast menu has variety and good taste. Stuffs are always ready to help. Very good location. 19 December 2014
Rated 3.0 out of 5.0 by Nice location...needs maintained Overall my experience was okay. The first morning I took a shower and while there was PLENTY of hot water, if you turned the shower valve to anything less than 100% Hot water, the pipes began banging really loudly. I'm just glad I'm an early riser and I was already awake..don't know if it woke up guests in other rooms though. The other issue I had was that the batteries that enabled the in-room safe to operate needed replaced. To their credit, the hotel did fix the safe during my stay 18 December 2014
Rated 2.0 out of 5.0 by Terrible Service from the moment we arrived We arrived and no hotel reservation was on file. After speaking with the manager, we spent over an hour given the run around due to the renovation that was occurring and our hotel keys did not match our room number even after being escorted by management 3 times. Every day we had to get new keys which was a huge annoyance, in addition to having to receive room service cold as it had been sent to the wrong room 3 times. Each time the order was incorrect - and it was cold. Absolutely TERRIBLE. No one on behalf of the property has called or addressed any of the issues, not to mention no running water which resulted in not being able to shower and miss the event that we travel into New Orleans for. The stay at this location in the past was great. I even recommended this location to 2 other friends for the same weekend, under the a Ms. Jenessa Dees. Our stay in Austin, TX and other locations in the past have been great, I have never had a more terrible stay and am highly disappointed. 18 December 2014
Rated 5.0 out of 5.0 by Great hotel with a wonderful staff Highly recommend this hotel for your stay in New Orleans!! Large clean rooms with great sleeping beds!! The hotel is perfectly located to the French Quarters, Bourbon St, and the Super Dome. A wonderful hotel with the best staff anywhere. We felt like we were at home with family. Each time, while holding the door open for us, we were greeted with a big smile. I've had doors held open for me at many hotels, but none with the friendliness that we received at the InterContinental. I highly recommend this hotel for anyone visiting the New Orleans area. A 5 star hotel!! And yes, we are the 2014 LHSAA Class 2A State Champions!!!! 17 December 2014
Rated 4.0 out of 5.0 by Great Staff The staff at this property are exceptional. They are always friendly and willing to help with whatever issue arises. I would especially like to acknowledge K. Allen in the Sales department. Our organization books multiple rooms at this property during the course of the year. K. Allen has always provided us with amazing service, is always pleasant and professional, and is always willing to assist. The excellent service by K. Allen and the staff are the reason that we continue coming back to the InterContinental every year. 17 December 2014
Rated 4.0 out of 5.0 by Hospitality. ...... Great.......location.... awesome staff.......cant wait to go back! 14 December 2014
Rated 5.0 out of 5.0 by comfortable beds great night sleep, good location and staff very pleasant and helpful. 12 December 2014
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InterContinental New Orleans

  • 444 St Charles Ave
  • New Orleans , LA , 70130
  • United States
  • Front Desk +1-504-5255566

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, Hindi, Croatian, Romanian, Tagalog, Turkish

Pet Policy

The InterContinental New Orleans is pet friendly. The maximum weight of the pet cannot exceed 40 pounds and a maximum of 2 pets per room. Pets cannot be left unattended in the room. A pet waiver will be required to be signed. Deposit is non refundable.
Pet Deposit $150.00 per stay
  • Local Time

    1:38 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 10 Room(s) with Accessibility Standards
    • Parking
    • Special Needs