Rated 4.7 out of 5 by 87
Rated 5.0 out of 5.0 by Margie0915 Great property and excellent STAFF!
I love staying at Holiday Inn Express and I have to say this location had the friendliest staff yet! Thanks to the staff we really enjoyed our stay more than expected!
July 10, 2014
Rated 5.0 out of 5.0 by 3 Dimensional Nice Location
The hotel was a perfect fit for my weekend. Numerous shops and restaurants made this location great for my stay. I plan on staying here every time I'm come to New Orleans.
July 9, 2014
Rated 5.0 out of 5.0 by kbrfamu1 Wonderful!
I had a great experience at this property and would use it again when I'm in the area. Very friendly staff.
July 9, 2014
Rated 5.0 out of 5.0 by Cjackson5 Comfortable bed, clean bathroom!
Great location, awesome staff, wonderful breakfast!! Bed was very comfortable! Will stay here again!
July 8, 2014
Rated 5.0 out of 5.0 by bhynum Amazing Staff
I have to say, the staff here is incredible! We arrived about 2 hours before checkin and they allowed us to go ahead and check in without hesitation. I was in town for training and needed a late check out for my wife and kids and the staff were very accomodating to all of our needs. They greeted us everytime we entered or exited the hotel. I can honestly say that I have never stayed anywhere that the staff was as eager to please as here. In the future I will certainly be staying here again if I am anywhere in the area!
July 3, 2014
Rated 5.0 out of 5.0 by Gran-Ma Friendliest staff
Even though ours was a short, last minute trip, the requests that I made were met in the most cordial and efficient manner.
Thanks for the needed respite!!
July 2, 2014
Rated 5.0 out of 5.0 by le_badger Great service
When I initially checked in, my room wasn't ready, yet. The staff at the front desk made recommendations about where to go while I waited for my room. They didn't disappoint! During my stay, the front desk always greeted me and bid me adeus. Very friendly, always asking how my day was going. I could not ask for better customer service! They also provided me with the firm pillows that I requested and my room was always clean. If I ever find myself back in New Orleans, I will be staying here, again!
June 30, 2014
Rated 4.0 out of 5.0 by afi27 Business Travel - First Time at HIE Marrero-Harvey
The bathrooms could be kept cleaner (the bathtub was not cleaned thoroughly) and the bathroom supplies be of better quality.
However, based on the amazing quality of the staff (especially the front desk), I would highly recommend this hotel.
June 30, 2014
Rated 5.0 out of 5.0 by Washmidd Ms
Wow! We had an amazing stay and plan to be back on two weeks! The front desk staff are awesome! Even though we came earlier than regular check in, Lisa, was very patient in trying to accommodate the needs of my family, as well as, another family traveling with us. She graciously upgraded the two rooms I had reserved which added to our outstanding stay. Lisa was helpful at directing us around the city. She is personable,professional, and skilled in representing the Holiday Inn hotel brand. This location is such a great establishment with comfortable beds, small but clean and functional gym, and an outstanding guest service! Thank you! Thank you!
June 28, 2014
Rated 5.0 out of 5.0 by CLMAN Great Holiday Inn Express!
Jennifer, Kyle and the whole staff are great people and employees who really do care that your stay is the best. I stay in a lot of hotels traveling with my job and this one is by far the BEST ran and managed hotel I've stayed in! Great work making people feel at home, away from home!!!!!!
Thanks and look forward to seeing you again!!!!
June 28, 2014
Rated 5.0 out of 5.0 by bcollins22968 Comfortable bed and great service
They hotel and it's staff were excellent. Would highly recommend this hotel.
June 25, 2014
Rated 4.0 out of 5.0 by Hoganbest Surprised...Very Nice and Reasonable
Very Nice!My 9 yers old daughter enjoyed the Breakfast and the Pool!
June 21, 2014
Rated 5.0 out of 5.0 by Army Guy 125 Above and Beyond
Most hotel chains are about the same when you look at the big picture. However, few stand out like this one. This hotel is a hidden treasure. The staff is courteous, knowledgeable and actually cares for customers. Come see for yourself!
June 17, 2014
Rated 5.0 out of 5.0 by dB(i) Harvey - Merrero
Excellent staff. Convenient location. Very good facility. I stay here every time I need to come to town!
June 15, 2014
Rated 5.0 out of 5.0 by 1vaughn1 Best hotel staff ever
The entire staff was friendly and professional. I was given very accurate directions, and I had some medical issues that the staff was very helpful and caring about. They all were a great help. The front staff has been the best that I have encountered, but everyone is very nice.
June 12, 2014
Rated 5.0 out of 5.0 Great Service and staff
Great experience. Service was great and great staff.
June 9, 2014
Rated 5.0 out of 5.0 by Vilmal Great Customer Service
My family and I have been guests at this hotel since 2005 when we had to stay there for two months after Katrina while they were fixing our house.
Starting with the Hotel Manager, the employees at the front desk to the housekeeping ladies, they all made sure our stay is as pleasant as can be. They always treat us like royalty and they have always made us feel welcomed, which was specially important during the two months we had to live at your hotel, in those days where all of us in Louisiana were going through such hard times.
Throughout the years we have been treated with the same excellence, for which we are very thankful. My family comes from out of town very often and they love to stay there for the same reason, they feel at home!
June 5, 2014
Rated 5.0 out of 5.0 by jeffdude9 Work Stay
The hotel was great, very clean and great staff. The only negative was the person on the floor above me seemed to have a very heavy foot and I could hear them walking all throughout the evening.
May 26, 2014
Rated 5.0 out of 5.0 by Jaximus Great Hotel from a Gold Elite Member!
Great property, room, and staff! Really enjoyed my stay here.
May 22, 2014
Rated 5.0 out of 5.0 by Visiter14 Great all around service
I normally don't write reviews, but in this case I have made an exception. The front desk staff, both day and night shift were great. The staff person in the breakfast area was always there to help, if there was a food item we needed. We were most impressed by the great housekeeping staff, especially Annette. My wife has special medical needs, which require some extra attention. She helped us out greatly, with understanding and kindness. You might find more "ritzy" hotels, if thats your fancy, but I don't think you will find one with as much heart as this one.
April 23, 2014
Rated 5.0 out of 5.0 by jac5332 Great Hotel
The staff was very friendly. Breakfast was nice as well as a free appetizer served tuesday evening.
April 15, 2014
Rated 5.0 out of 5.0 by joey priority feels like home!
Staff is always friendly and accommodating. Clean rooms and close to the best restaurants in the area.
April 11, 2014
Rated 4.0 out of 5.0 Service above average. Bed very cimfortable.
The location was very good. The staff at the front desk was very good and friendly. The cleaning staff did a good job. The room I was housed in was very good. The breakfast was satisfactory and the hours were very good.
March 29, 2014
Rated 5.0 out of 5.0 by chalar1 Great rooms
Highly recomend this hotel .When I call, the staff knows who I am And the needs of my wife who is handy-cap.
Hotel, staff, and every thing is a 10.
March 25, 2014
Rated 5.0 out of 5.0 by drariles Great services
I have been coming to this Holiday Inn for the past three years and have not had an unpleastant visit. The staff is very courteous and very prompt service. Everything you could possibly want is very convienently located near the hotel. Thank you Holiday Inn Staff members for being there.
March 25, 2014
Rated 4.0 out of 5.0 by Otis in Mobile Clean and Quiet
Hotel was in a good neighborhood with plenty of restaurants and other shops in the vicinity. There was ample parking and the staff was friendly.
March 17, 2014
Rated 5.0 out of 5.0 by Chelleintx Best part about our trip
This hotel was very clean and convenient. ALL the staff there were MORE than kind to us, constantly wanting to help in any way. The room was newer and very nice. Breakfast was hot and fresh! I am normally a person who tries to find fault in everything but as I rack my brain for just one thing, I can't find anything that was wrong. Every time we walked in or out the front door, we were greeted by staff. I needed to use the washer and the front desk called me when it was available. When we arrived, they gave us brochures and explain everything going on that weekend. Just plain AWESOME!
March 17, 2014
Rated 5.0 out of 5.0 by BOO 88 Great staff
The front desk staff was the best I have seen in a while! Any questions we had about the area were answered with a map of how to get there. They were very attentive, thats refreshing.The overall experience was great .
March 11, 2014
Rated 5.0 out of 5.0 by Bigman76 Outstanding customer service
I've been staying at this hotel off and on quite a bit since 2009. I do a lot of work for the oil and gas industry. There is one particular employee, his name is Kyle, that works the front desk. Not only does he know my name and face, but goes out of his way to do anything any guest needs. I can be away from the hotel for months and when I come back he knows me and greets me by name. He is always friendly and very good at what he does. He always saying, "Welcome home" when I walk in. He is a very big reason I continue to choose this particular hotel to stay at. I wish I knew his last name so I could give him all the credit he deserves. Thank you for having an outstanding employee such as Kyle.
March 6, 2014
Rated 5.0 out of 5.0 by CAB1629 Great staff & large, clean rooms.
The staff was the friendliest I've seen in a long time at any hotel. The room was larger than expected. The beds were wonderful & included pillows with different levels of firmness. Will be staying there again on our next visit to NOLA!
February 27, 2014