Rated 4.2 out of 5 by 310
Rated 5.0 out of 5.0 by jlm112270 Friendly and Comfortable
I would definitely recommend this hotel. I have stayed here several times. It is in walking distance of the Superdome and French Quarter. Staff is friendly and helpful, beds are very comfortable and the rooms are very large.
June 18, 2014
Rated 3.0 out of 5.0 by Lee Sha So So.
Staff wasn't very courteous. No continental breakfast. They did not inform me that they would holding an incidental fee on my card. They told me they would only hold one night.
June 18, 2014
Rated 5.0 out of 5.0 by That has been mine 74 yrs Bath Room Amenities
There were three people in the room. Could have used more towels and shampoo and things.
June 16, 2014
Rated 5.0 out of 5.0 by atmtech3078 GREAT JOB
Nice, recently updated room. No issues to report. I will stay here again.
June 16, 2014
Rated 4.0 out of 5.0 by IAtravelers big easy style
Nice hotel. Friendly staff and charismatic bar tenders. Wonderful sleeping
June 14, 2014
Rated 2.0 out of 5.0 by TWWT Very nice staff but dirty room
I arrived at hotel and staff was very friendly and helpful but when I arrived to my room the sheets and towels were dirty so I called the front desk and they changed me to another room with no problem.
June 13, 2014
Rated 2.0 out of 5.0 by spgfld Traveler Not the best stay
I was very disappointed in this facility. Water quality in the rooms was poor (water came out orange when I first ran the tub). A/C was very noisy (woke me up when it came on at night), and then it was silent. No A/C meant I had to change rooms for my last night. I WILL say that the gentleman who came to check on the AC did come up quickly and was exceptionally polite and professional.
I tried ordering Room Service based on the in-room menu, and was rudely told by whoever at the restaurant takes the calls that the menu had changed, and they weren't responsible for what information was in the rooms.
The term "fitness center" is an exaggeration--1 bike, 1 treadmill, and 1 elliptical for an 18-story hotel is totally insufficient.
The concierge staff were very enthusiastic and helpful.
June 13, 2014
Rated 5.0 out of 5.0 by funonbourbon Great Staff
The staff was extremely friendly and helpful, the location was perfect for our stay. Very clean and comfortable.
June 13, 2014
Rated 5.0 out of 5.0 by Jacq22 Holiday Inn by the Superdome in New Orleans
You really need to stay at the Holiday Inn, the staff is wonderful and the Superdome is near and transportation is good.
Can't wait until my next trip :)
June 11, 2014
Rated 1.0 out of 5.0 by N.B.G. Nice place to stay in downtown N.O.
The staff was friendly and informative. The parking is great (we left our car and went on a cruise). In walking distance to the French Quarter etc.
June 10, 2014
Rated 5.0 out of 5.0 by Brad60 Welcoming Staff
At our recent stay the staff could not have been more welcoming and helpful. The front desk, concierge, and banquet servers were excellent. The housekeeping personnel we met in the halls were friendly and courteous. We had a wonderful time.
June 10, 2014
Rated 4.0 out of 5.0 by jfc1 VTCI International Member From South Seattle
I haven't rated this facility as an overall excellent because the workout facility was done so poorly, stuck basically into what seems to me an afterthought room-like oops we forgot something,
I do applaud the efforts to put in substantial equipment, unfortunately this equipment use is very limited especially if a person is interested in stretching or range of motion exercises. I was able to adapt some to do this but didn’t utilize it as I would have liked to because I was concerned about the safety factor.
Other than the above exercise item I very much appreciate the attentive staff and hotel’s other amenities.
June 5, 2014
Rated 5.0 out of 5.0 by Square T-Bird Great Motel
My wife and I attended a car show at this motel. The car show was held in the covered parking ramp. The weather was rainy but this motel was great. The restaurant had excellent food at low cost prices. The price you paid for the amount of food you received was not expected in the big city. The waitresses, Sha and Melissa, were excellent. They took care of their customers. The desk personnel were well prepared and the security staff helped out very well. I would recommend this motel to anyone.
June 4, 2014
Rated 5.0 out of 5.0 by Thunderbirdman nice hotel
good people and facilities. treated well and enjoyed stay. If back in New Orleans, would probably stay here again.
June 3, 2014
Rated 5.0 out of 5.0 by EW Gang New Orleans
excellent stay except for the firm mattress that made my back sore.
June 2, 2014
Rated 2.0 out of 5.0 by Glaucini Some issues with Maintenance
1. We arrived late to find out our confirmed room was not available and we had to take something else. Then the next day we had to move to our prior selection. Wonderful. Then the toilet started to scream after being flushed. We informed the desk at 7:30 pm and assumed it would be fixed when we returned from a class. At 9:30pm it was not fixed. Desk said maintenance was not answering their phone. Finally a mam showed up, worked on the toilet and said he needed "something" and left-and did not come back! We waited and finally called again, this time Juan came, he works the night shift. The first man went home. Juan fixed the toilet. Good Man. But by this time it almost 1am. So we missed our morning meetings from our program. Later the desk people gave a ticket for a free cup of coffee, beer, or a coke! I was insulted, our inconvenience was worth much more then that. The staff were friendly and helpful (except for one maintenance man).
June 1, 2014
Rated 3.0 out of 5.0 by bobsy Comfortable bed but expensive
We needed a one-night layover between trains; we had to be on a 7:00 a.m. Amtrak train. But we are used to staying in motels when traveling --ase had up in Laurel -- that had a full breakfast as part of the room rate; ad the cost was much less. One the few occasions that we stay in downtown hotels, we find the cost higher and the service less.
We had to request towels when we got into our room. The woman cleaing rooms down the hall could not understand us, so we had to call the desk and then the manager brought us towels.
There was no 24-hour coffee service in the lobby.
May 29, 2014
Rated 4.0 out of 5.0 by HartEnt Internet issues and parking fees
Overall our visit to NOLA HI was pleasant. Location is close enough to Canal street to walk to everything, but it is a long walk if you aren't in shape. We were there prior to our cruise vacation and the access to the port was a very easy drive. My only major issue was a very poor WiFi internet connection for being on the top floor and at the end of the hall. It would not stay connected and would take forever to send & receive. I had to use my data phone services to take care of business. Front desk staff said they were working to resolve the internet issue. Second was the fee for hotel guest parking. I felt this wasn't exactly fair because they charge a much lower fee for overnight parking - out by 6 AM . Our stay was just the night - arrived about 4 PM, check-out around 10 AM. FYI: Port parking was half what HI charged per day.
May 28, 2014
Rated 3.0 out of 5.0 by HYNZ Friendliness
All in all the Hotel was good. Only the friendliness of the staff was more then unfriendly. As we arrived at the Hotel and entered there was no Hello how are you or Welcome. After a few minutes one of 3 asked what can we do for you. The room maid was also very unfriendly. No good morning when we walked passed her. Besides the unfriendliness the Hotel is very clean. The food was good. The location close so we could walk everywhere. I still would recommend this Hotel.
May 27, 2014
Rated 5.0 out of 5.0 by Jack and Jackie Comfortable room and friendly service
This Holiday Inn was a good choice for our visit to New Orleans. It was close to the French Quarter without being in it with the associated noise that would occur. It was also close to the trolley line that made it convenient to getting around if you don't feel like walking, which we did a lot of. The rooms were comfortable, the pool was relaxing, the restaurant was adequate and the entire staff was friendly and helpful. Our only negative was that the phone in the room was out of commission for the entire week we were there.
May 25, 2014
Rated 5.0 out of 5.0 by Auntie21 The place to stay
Spent two nights at this hotel and it was lovely. A slight 'hiccup' with check in was handled beautifully and the room was super. The staff is exceptional. Very professional, courteous and truly helpful. Keep it up!!
May 22, 2014
Rated 3.0 out of 5.0 by AussieFrank Staff off their game
Room, location & physical amenities all good, but some staff let the team down. Concierge did not know that NBA had finished their season and poor knowledge of other local events. We asked front desk to book a taxi to airport the night before our departure - when we checked out the next day - no taxi! We only made it to our flight by another guest sharing his taxi. House keeping also visited way too early in mornings. Front desk also made mistakes with room keys - one needed to be re-programmed.
May 19, 2014
Rated 5.0 out of 5.0 by rbolcoho Overall exceeded expectations
We were here to support our son who was a patient at Tulane Medical Center. The staff of this hotel went out of their way to help us deal with the stress and special considerations were there at every step. The room itself was a great value and we greatly valued the hospitality.
May 18, 2014
Rated 4.0 out of 5.0 by Good Jo Beds were comfortable and the view was great.
Immediately greeted by bellboy and helped us with our luggage. Very friendly and courteous. On t;he way up he told us where the pool was.Concierge very helpful in giving directions.
May 14, 2014
Rated 5.0 out of 5.0 by MarylandGirl04 We loved the Holiday Inn
We were so impressed with the Holiday Inn Downtown! We stayed for Jazzfest the second weekend (May 1-5) and it was such an enjoyable experience. We were honestly surprised at how nice this property is compared to other Holiday Inn properties. All of the staff were friendly and helpful, especially the concierge and front desk staff. I would definitely stay here again!
May 10, 2014
Rated 4.0 out of 5.0 by Virtual-Me Good & functional hotel
Stayed there during the Jazz Fest 2014.
Good, functional & clean hotel, conveniently situated.
May 9, 2014
Rated 4.0 out of 5.0 by eddken great roomd
great room...comfortable bed...very noisy ouside...at least 3 times room was not cleaned...very friendly staff...
May 9, 2014
Rated 4.0 out of 5.0 by cbolyard Nice place
We were over all happy with our stay at the Holiday Inn. The rooms were nicer then I expected so that was a plus. Everything went well. It was a little farther then I expected from the Quarter but still within walking distance. Was able to get information about getting around and getting taxi very easily.
May 6, 2014
Rated 3.0 out of 5.0 by JJbru50 Dirty bed linens
Stayed at the hotel April 15-22 -2014. The hotel was very nice and so was the staff. However, our satisfaction diminished after we discovered a stained dirty comforter on our bed. Not a good feeling. Reported this to the cleaning staff and linens were changed. But we were not able to get back the comfort level we expected. A few steps away were homeless people sleeping in abandoned storefronts with an overwhelming odor of urine. This was unpleasant, scary, and disheartening. We will not stay here again. The thought of the dirty linens will keep us away.
May 4, 2014
Rated 5.0 out of 5.0 by Cruisin Julia Great Service and Value
We stayed at the Holiday Inn in New Orleans before we went on our cruise. They offered a cruise and park package where we were able to leave our vehicle in a secure location while we went on our cruise. The package included our hotel room for the night and parking for 7 days. This package was cheaper than paying for parking at the cruise terminal. The hotel is very clean, the rooms are nice and classy, the staff was very friendly and helpful, and the food was really good. I would definitely stay here again.
April 29, 2014