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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 968 reviewers.
Rated 4.0 out of 5.0 by Superb staff and exciting location I felt that this Intercontinental Hotel lived up admirably to it's name. It's in the immediate vicinity of Times Sq. and the Theater District, and is convenient to subways, restaurants, etc, etc. It is not necessarily a quiet and relaxed area of the city, so if that's your objective, you'll want to find a different area. But the Hotel itself is wonderful, with excellent views on most floors, and quite a good restaurant in the lobby. All of the staff were friendly, informed and a pleasure to deal with. Hats off to Charles, who made our day on a number of occasions, and was the most delightful and helpful bellman I've encountered in a long time! 26 October 2014
Rated 5.0 out of 5.0 by great hotel !! We stayed here for my sisters 50th birthday for 5 nights. well it was fantastic!!!!! what a great hotel. The staff are friendly , helpful and knowledgeable. At check in we got a room upgrade to a room with fantastic view and the beds are the best i have ever slept in ... comfort just pure comfort!!!!! relaxing night sleep!!!! For my sisters birthday we even got a bottle of bubbly and cake sent to the room , complimentary of course , what a fantastic touch and very kind . the only things i would fault are: they charge to bring up a ice bucket $6 for room service and in room food/drinks too expensive. However the downstairs bar is great! thank you all for a lovely stay x 25 October 2014
Rated 5.0 out of 5.0 by Wonderful anniversary stay WE recently stayed at the InterContinental at Times Square for our 14th wedding anniversary. I used the hotel concierge before even checking in to make a dinner reservation. Very accomodating 24 October 2014
Rated 5.0 out of 5.0 by Classy, comfortable, convenient Spent 5 nights and loved every minute in the hotel. Consistent Intercont quality and value. Valet and bell staff friendly and helpful - always there with a smile and information. Head Concierge recognized us from our last visit 20 months ago, and identified us as being from Toronto. Impressive. Wouldn't stay anywhere else in NYC. 24 October 2014
Rated 1.0 out of 5.0 by Don't do it As soon as we checked in we knew we had not chosen well. The unhelpful check in person insisted we had booked two double beds ( rather than a king ) and also told us that our Ambassador Club upgrade was not available despite it being a guaranteed club benefit. We were told that we could move to a better room on day two of our six night stay, and it was arranged that we would return to the hotel by 5.00pm to make the changeover as we had both luggage and valuables in our room safe to be moved. We were therefore shocked when we arrived back at the hotel ( well before the agreed time ) to find our luggage and contents of our room safe had been moved. Adding further to the situation was that nobody was quite sure of where the safe contents ( passports and a large sum of cash ) were. The Ambassador Club assistant rang lost and found, to no avail, and even took us back to our old room ( now occupied by another couple ) and had us check the safe. By this stage we were livid. It was day two of our stay we were totally gutted. As it was I was getting around New York on a crutch and the thought of trying to deal with this mess was just too much. The good news was that our items were finally located, apparently in a manager's office. The bad news was that we couldn't get them until the following day as the manager had gone home. The saga just kept getting worse. I would not go back to this hotel. The only efficient person we encountered was an excellent concierge, but he alone is not enough to save the unprofessional and downright questionable actions of the staff employed by this hotel. 24 October 2014
Rated 1.0 out of 5.0 by Hurry up and leave I have stayed at this property on several prior occasions and have been quite happy with the service. However, on my most recent stay I got the distinct feeling that they wanted to rush me out. As a Royal Ambassador member I took advantage of the 4:00 PM checkout time. This was clearly communicated and acknowledged by the check-in staff. On the day of my departure I received a call at around 1:00 pm from the housekeeper asking if I would be checking out. While the conversation was phrased as a question it was more of a statement that I should have been out of the room at noon - the standard check-out time. I reminded the housekeeper that I would be checking out at 4:00 pm. Then, at precisely 4:03 pm, as I was preparing to leave the room, I got a second call from housekeeper asking if I'd be leaving soon. Not quite sure what's happening with this property and I'm sure the treatment I received is not consistent with the IHG values for loyal guests. Regardless, my mother always taught me to never stay where you're not welcome. It will be some time before I return to this property. 23 October 2014
Rated 5.0 out of 5.0 by Good Location for Stay in NYC Nice option for Times Square area. Lots of great local places to eat nearby on 9th in H***'s Kitchen. Entrance to 42nd Street subway stop 100' away. 22 October 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. The room was good but the bathroom need to be cleaned better... The food and the environment at the restaurant were really bad and depressing. 20 October 2014
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InterContinental New York Times Square

  • 300 West 44th Street
  • New York , NY , 10036
  • United States
  • Front Desk +1-212-8034500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Dogs and Cats allowed for a fee of 250USD non refundable fee
Pet Fee $250.00 per night
  • Local Time

    1:37 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 31 Room(s) with Accessibility Standards
    • Special Needs