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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 1006 reviewers.
Rated 1.0 out of 5.0 by Not the best Intercontinental Experience Ever I had a better experience staying at the Staybridge Suite on 340 West 40th than I did here. I waited 2 hours for my luggage after being told that it would b right up several times. This lack of efficiency caused me to be late to my previously scheduled appointment. The room keys stopped working twice because even though I was assured that I was checked in properly we were not. The over priced 75.00 buffet for two was cold and the food WAS OLD AND SLIMY. I would never stay at this property again. My wife and I stayed here for what was supposed to be a nice 3 night trip and the hotel made my experience very difficult. 15 November 2014
Rated 5.0 out of 5.0 by Wonderful hotel in Times Square NYC My stay at the Intercontinental Times Square hotel was a wonderful experience! The location was a plus for me since I saw six Broadway plays and enjoyed several restaurants in the area. The staff was always friendly and willing to help with my questions about NYC. That all started with the Check-in when I was greeted with a smile and made to feel as if it were their pleasure that I was a guest! I had booked through Family and Friends. The room seemed to be a lot larger than others in the area and provided many comforts along with a great view. I enjoyed watching all of the activity of Times Square. My reservation was booked through Family and Friends and I felt was a fair price but I found other sites quoted the same price. My only frustration was the busy busy bar prior to going to the plays. Understandable because of the hotel location but more staff was needed to accommodate the crowd. I felt very fortunate to stay in such a wonderful hotel and look forward to returning next year! 15 November 2014
Rated 5.0 out of 5.0 by A Grand Stay I've stayed in this hotel twice and both times you feel like you're the only person there. Great hotel, great location and Adrian from concierge always ensures you see, eat and explore the best of New York City. My go to place every time I visit New York. They just need a spa facility and an area to smoke other than the street. See you all again real soon. 14 November 2014
Rated 5.0 out of 5.0 by Awesome Hotel Great value for NYC. Great location, beautiful room, and most importantly friendly staff. 13 November 2014
Rated 1.0 out of 5.0 by Front disk and room cleanliness When I checked in the front disk staff they don't have enough knowledge what is the embassedor card upgrades roles even they don't care And I entered the room was very smelly and there was a machine for air freshener in the room so I called the front disk and told them about it They they said they we"ll send the house keeping to clean it after 4 hours the room was the same expet the machine was taken a way with windows opened and the bad smell was there even my whole clothes was smelly and I called the duty manager at 12:30 am and I told about the problem he said that I'm about that but I have nothing to do because we were fully booked I told him I can't sleep with a very bad smell and he repeated I apologiase about this but I can only send you a bottle of wine I refuse the wine and I told I want you to change my room Then he gave me a late checkout until 7pm but still my night was miserable with that strong smell I left the hotel the next day and I don't I'm going back again with recommendations for any one 13 November 2014
Rated 5.0 out of 5.0 Marathon Experience My wife and I stayed at the Inter-Continental Times Square when we ran the NYC Marathon. Every single employee that we encounter was so very friendly and excited for us. The doormen always greeted us with a warm smile and a helpful hand whenever entered or left the hotel. Francisco (front desk) was just the best! He was the first and last person we encountered at the hotel. Francisco was professional, friendly and very informative! He was so excited and interested in our marathon experience which added to the joy that we were feeling. He even made sure that we had a room with a great view. Our room was lovely! The color palette was beautiful, bright and cheery. Our bathroom was large with a divine waterfall shower which felt great after running 26.2 miles. We were very comfortable in our room during our 5 day stay. Our bed and pillows were so heavily that it was a struggle to get up every morning. The only compliant would be the noise level outside in the evenings when we were trying to sleep. I know that it is NYC, so we took it all in stride. However, we heard every police car and fire truck driving down the street with sirens blaring. Thank you for making our stay so incredible! We felt extremely welcomed and very sad to leave. We will be back for certain! 13 November 2014
Rated 5.0 out of 5.0 by Great experience!! The minute I stepped out of my car and was met by the hotel staff, I could tell this was a great hotel. Pleasant front desk staff, friendly bell man, room kept clean by the maid and room service was quick! The view outside our room was great. Bed comfortable, sheets and pillow very comfy! I can't say enough good things about this hotel! 13 November 2014
Rated 1.0 out of 5.0 by run of the mill Intercontinental is an overrated chain. The staff are indifferent. The location's great but it's not worth the money 12 November 2014
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InterContinental New York Times Square

  • 300 West 44th Street
  • New York , NY , 10036
  • United States
  • Front Desk +1-212-8034500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Dogs and Cats allowed for a fee of 250USD non refundable fee
Pet Fee $250.00 per night
  • Local Time

    11:34 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 31 Room(s) with Accessibility Standards
    • Special Needs