Rated 4.3 out of 5 by 827
Rated 4.0 out of 5.0 by Scratch66 Absence of free wifi
Unlike other loyalty programs that give free wifi to members, this hotel does not. While the cost for wifi is neither prohibitive nor inexpensive, the absence of free wifi to loyalty program members is a factor in deciding which hotel to use, particularly on business trips.
14 April 2013
Rated 5.0 out of 5.0 by FirstLady1 Comfortable bed and guest services.
The bed was so comfortable that I didn't want to get out of it. The guest services were amazing, from the bell captains, front desk, maids, lounge, restaurant, etc. If you want top of the line everything, visit the InterContinental Hotel in times Square. You will love it as much as I did.
12 April 2013
Rated 5.0 out of 5.0 by watertowerjoey Knowledgeablel, friendly, helpful staff. Very nice rooms and an incredible location!
We will stay here every time we go to NYC.
Two blocks from Times Square, right on a subway line with lots to do in the immediate vicinty as well.
The staff was always helpful and ready to serve. Rooms are very nice - higher up the better, but we were on the 4th floor and loved it.
Overall incredible experience. Highly recommended.
11 April 2013
Rated 4.0 out of 5.0 by tiz1 Great workout area
Great location and workout area. Rooms OK - small, but had very comfortable beds (soft). Even though I am a Priority Club Platinum member, they still wanted to charge me for internet - declined service at $15.00 per day.
11 April 2013
Rated 5.0 out of 5.0 by Dave28 Excellent New York Trip
Stayed at this property using priority club points. Was given a room upgrade at check-in as an ambassador member, and afforded all of the benifits of membership. The property was clean, modern and updated. Location was excellent to Time Square, the Theater District, and a subway access just outside the hotel entrance. We will use this property again. Upon return home, realized that we forgot a drawer full of clothes, I contacted the hotel the next day, housekeeping assisted me in locating the clothes and have them shipped back to our home. Thank you!!!
11 April 2013
Rated 4.0 out of 5.0 by matt111275 Great stay as always
The Intercontinental Times Sq never disappoints. Rooms are very clean and modern, the staff is very friendly, accommodating and knowledgeable. The hotel itself sits near most major train lines and accessibility to cabs immediately.
10 April 2013
Rated 5.0 out of 5.0 by Carol07 Great beds, great location, great staff
After spending some 20 nights here over the past few years, this hotel is like finding home in the midst of the NYC theater district. With a subway station at the hotel, you can get anywhere from here. After a busy day walking the city the rain shower, the comfortable beds and the serene setting all allow much needed rest. It's just far away enough from Times Square to put you in the middle of the action without all the noise. And, it's close enough to allow you to explore the uniqueness that is HK/Clinton. I highly recommend this property.
08 April 2013
Rated 5.0 out of 5.0 by MD2000 Good Location and Quality for NYC
The staff is very helpful and friendly. Room is a bit small, but it is acceptable for NYC. Very good location, and good bar to hang out in the evening. My wife left her bracelet, and we called and they were able to find it. We recommend this hotel to everyone, including the family.
07 April 2013
Rated 5.0 out of 5.0 by TaRiQSZ Comfortable bed and great service.
Nice Hotel as usual and I alwlyes keepimg come to Inter-Hotels
06 April 2013
Rated 5.0 out of 5.0 by odb929 Great Experience
Our first trip to New York City, and it was outstanding. Every request we had to your staff was acted on immediately. All were very professional, and polite. Specail prompts to the concierge staff. Their knowledge and willingness to go the extra mile to help was outstanding. We will definately be returning to your location again, Thanks!
05 April 2013
Rated 5.0 out of 5.0 by Mikefromthe508 Awesome Hotel, Awesome Spot, Awesome Restaurant
By far and away the best hotel I have stayed at in NYC. Better than the Waldorf, better than the Marriott. Maybe it was the room upgrade or the late checkout allowed by my membership. Maybe it was the awesome hotel bar/restaurant (watch out for red bull vodka, those'll drain your wallet in a hurry). I will be back for a corner room next time. Plus parking was valeted for $55 per night. This a deal in the city.
05 April 2013
Rated 4.0 out of 5.0 by bonkers Staff
Want to thank everyone for their hospitality. My only complaint was a feathered pillow was left in the closet which could have caused me issues as I am allergic. We requested prior to our arrival to have all down and goosefeather pillows and comforters removed from the room. Also, the extra pillows were not there. Otherwise, a nice stay. Love the bathroom tile.
03 April 2013
Rated 5.0 out of 5.0 by filmsandmusic They didn't give up on us
Zahava and her team need to be thanked for their endless patience. Ours was a complicated booking involving several rooms, changes to the reservation, and then adding more rooms again. They stuck with us all the way through. Given the lack of service I've experienced from other Times Square area hotels that don't care to be bothered with large parties (because they know the rooms sell out anyway and they just don't give a...) I must say I was thrilled to find a hotel team willing and able to accomodate our overseas film crew's needs.
02 April 2013
Rated 4.0 out of 5.0 by HH41 IC March 2013
Very good service from reception staff and comfortable room.
Would appreciate different pillows selection.
Hotel convenient & well located.
02 April 2013
Rated 5.0 out of 5.0 by DWfromNY Beautiful hotel in a central location
My husband and I stayed at the Intercontinental Times Square last weekend. We selected the hotel based upon previous stays at other Intercontinental hotels, the reasonable rate, and the location close to theaters. What a great choice! This location is perfect. We went to dinner and the theatre Saturday and Sunday walked up to Central Park. In addition the subway is right next to the hotel so getting around the city is easy if you wanted to go downtown or elsewhere. The room was comfortable and very nicely appointed. The bathroom was beautifully done with a large walk in shower. Even though the location is right on 8th avenue and we were on the 3rd floor THERE WAS NO STREET NOISE. I was amazed! When we noticed that we needed more in room coffee packets we called housekeeping and they were delivered quickly. Front desk staff very courteous. Another thing I liked about this hotel was it's spacious feel. Sometimes Manhattan hotels can feel very small. Hallways and elevator areas were spacious. Elevators were fast and there were plenty of them. Also restaurant bar was great!!! Definitely recommend and will stay again.
30 March 2013
Rated 5.0 out of 5.0 by JazzyP Great Location! Service!Room!
I arrived a little later than I planned and called to let them know. When I arrived because they are so accomodating they had given my room away to another guest but upgraded me asubstantially. I had the most comfortable rest and soothing shower than I've had a long time when it comes to a hotel. I toatlly reccomend the Time Square location, the higher floors especialy the Penthouse Suite have awsome views yet quite peaceful being in the center of a lot of action.
My priority rewards were honored and applied with no problem at all.
29 March 2013
Rated 5.0 out of 5.0 by Chris2021 As always great job to the staff here
It is has been my 5 th time staying here in less than 3 months I love the property and the staff. Rachel from concierge as always was very helpful. I look forward to coming back again and again as a Royal Ambassador. Great location to everything in the city plenty of subway hubs so no problem ever getting around.
28 March 2013
Rated 5.0 out of 5.0 by Gms87 Gms
Very nice stay, comfortable rooms. Great pillows, can you let me know what kind they are? Thanks
25 March 2013
Rated 5.0 out of 5.0 by Smandesign win win for price and quality of rooms
The front desk is very helpful, willing to accommodate your request, and continues to all levels of the staff. All were professional, quick and provided excellent service. The rooms are well equipped and stocked appropriately .
21 March 2013
Rated 5.0 out of 5.0 by Missy31 MEMORABLE
Everything was super! Couldn't ask for more. The staff went out of their way to make this stay memorable. Comfortable bed, great service, spectacular view of the city. Perfect!
21 March 2013
Rated 5.0 out of 5.0 by Jenny08 My favorite place to stay.
A fantastic location and amazing rooms. Roomy, clean and modern bathrooms. Really comfortable beds. Decent gym. I don't want to stay anywhere else when I'm in NYC. If they had an in-house Starbucks it would be perfect.
19 March 2013
Rated 5.0 out of 5.0 by Sue66 Great room/view. Staff was awesome
We had a wonderful time in NYC and enjoyed our stay at the Intercontinental Hotel. Room was very clean and updated, staff was knowledgeable and friendly. Great location if Time Square is your destination. Main subway/train station right outside entrance to hotel. Fun lobby bar.
19 March 2013
Rated 5.0 out of 5.0 by Zwigg What a stay
My wife and I stayed here and it was a last minute thing while on holiday in the states.
The staff were excellent it was peak time and they gave us a fantastic price and room,we could not of asked for anything more.
Thank you to all staff for a very memorable time.
19 March 2013
Rated 3.0 out of 5.0 by howieh comforsatble bed-but soiled
We spent a great night last weekend. The hotel was comfortable and close to the theatre. However, the blanket had blood on it from someone else.
17 March 2013
Rated 4.0 out of 5.0 by larryandregina Bed Comfortable & Bathroom well appointed
The hotel is conveniently located - the service attentive and professional. The bed was very comfortable and, as Ambassadors, we were upgraded to a corner room on a higher floor so we enjoyed a great view.
I was surprised to find there was no Club Level which I never experienced at any other Intercontinental Hotel.
16 March 2013
Rated 5.0 out of 5.0 by Shani9 Ladies Time
Terriffic,Great location.Safe and I stay their every trip to new york.
12 March 2013
Rated 5.0 out of 5.0 by East Loved It Here!
My second trip to NYC was made all the more memorable by the corner room with the amazing views! I thoroughly enjoyed myself. Great job IC Times Square!
10 March 2013
Rated 5.0 out of 5.0 by ElsYat Amazing Location, Immaculate and Genuine!
We're pretty well travelled and stayed in Intercon's before and this one definitely didn't disappoint. On arrival the rooms bed configuration wasn't what we were expecting, yet we were promptly upgraded to an amazing room by the gentleman on reception, which was a nice surprise and far outweighed any expectation we had! The location was perfect, one block from time square yet still in the thick of it, close to subways and on the doorstep of great restaurants and theatres. Hotel staff were professional, courteous and friendly and grateful to help with any need we had. Hotel was immaculate, yet we never once saw a cleaner, so did a great discreet job. Definitely recommend and should we visit New York again we would stay here.
08 March 2013
Rated 5.0 out of 5.0 by Kim2543 Great location for New York City First Timer
Went to a seminar at this hotel. The Hotel was clean, modern, and super convenient. Beds were comfortable, and even had a view of the river from the room. Easy walk to Times Square and Broadway. I would stay here again.
07 March 2013
Rated 5.0 out of 5.0 by DeniseG Best bed and pillows in NYC!! Great food and bar!
I have stayed at the Intercontinental Times Square about 30 times in the last 2 years. I am a Marriott member but stay here exclusively when I stay in NYC. The bed and pillows are the most comfortable I have had. The front desk and bell people are incredibly friendly and helpful. Paul at the bar is spectacular and the food is great. Its off the beaten track so not noisy no matter what floor you are on. I would highly recommend this place!!!
07 March 2013