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New York Times Square

Right on Times Square, this New York luxury hotel is perfectly placed in the epicentre of Manhattan’s theatre, dining, fashion and business districts. Just blocks from Broadway, savour a pre-theatre menu at Ça Va Brassiere or wander to nearby Restaurant Row for a myriad of dining options. Towering 36 storeys, this New York luxury hotel affords impressive views of the Hudson River and city skyline. The Lounge is perfect for after dinner cocktails and views of 44th Street.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    International cuisine is featured in our premiere restaurant led by renowned Chef, Todd English. The adjoining lounge serves cocktails and light sn...
  • Amenities & Services

    A state-of-the-art fitness centre offers 24-hour access to a full range of fitness equipment and free weights for the perfect workout any time of day.

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
New York Times Square
  • 300 West 44th Street
  • New York , NY , 10036
  • United States
  • Front Desk +1-212-8034500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Dogs and Cats allowed for a fee of 250USD non refundable fee
Pet Fee $250.00 per night
  • Local Time

    3:28 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 31 Room(s) with Accessibility Standards
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 1245 reviewers.
    Rated 5.0 out of 5.0 by Great location! Great location, fabulous views, lively bar - wouldn't hesitate to go back - or recommend! December 21, 2013
    Rated 5.0 out of 5.0 by Top notch hotel Beautiful hotel and accommodations. Great staff. Located in central Times Square and close to everything. Highly recommend. December 21, 2013
    Rated 5.0 out of 5.0 by Great hotel in an excellent location. Only stayed one night but it was a great hotel. Courteous and knowledgeable staff. We did not have to wait for luggage or our car when arriving or leaving. In fact the service was so quick it threw me off compared to other hotels I have stayed in. I stay in a lot of hotels and would highly recommend this one. Very close in proximity to a lot of the things tourists seek out when going to New York City. December 21, 2013
    Rated 4.0 out of 5.0 by Great stay marginal service As usual our stay was great as expected. Rooms were great as usual as was the front desk services. Service at the lounge/bar on the other hand was not up to the usual standard. On two occasions we waited quite while for service even after speaking with the bartender. Service on one occasion was eventually provided but extremely slow. Never did get service on one occasion and finally departed. December 20, 2013
    Rated 5.0 out of 5.0 Christmas in New York We visited the city on 12th December 2013. On arrival we were upgraded to a 45th floor room overlooking Times Square. On our first evening, we were sent strawberries and champagne to our room by the guest relations manager. On the Saturday we not only were greeted by a snow storm, but also took in the Knicks at Madison square gardens. This is the third time we've been to New York and by far it was our best trip yet, thanks in no small part to the Crowne Plaza. We're already planning a return trip next year! December 19, 2013
    Rated 5.0 out of 5.0 by Always the Best We have made it an annual event to stay at the Crowne Plaza in Times Square. It is always clean with a staff willing to do whatever they can to make your stay memorable. The gentleman running the Grab-N-Go booth was always smiling as he was making coffee and hot chocolate any way you wanted. He made you feel good when you left his booth. A nice way to start the day. December 18, 2013
    Rated 4.0 out of 5.0 by Comfortable bed but bathroom shower needs updating The hotel was very nice overall but found the waitstaff in the lounge a little "bored". The beds were comfortable and room nice with a very nice view of Times Square. The handles on the shower and tub fixtures were coming out of the wall and need to be repaired or updated. Overall the hotel was nice but too steep on the price , at about 600 a night with taxes. December 18, 2013
    Rated 5.0 out of 5.0 by Wonderful stay / Memorable Experience My overall experience and review is Excellent! The staff, service and cleanliness of the room were commendable. We were traveling for a weekend on rewards and we were treated with as much respect as a paying customer. This is my second trip to NYC and staying at the Crown Plaza and I must say every time has been an enjoyable event. The ONLY complaint I have was our experience at Broadway 49 Lounge and Bar. We went down for dinner and the food was just okay and our waiter was HORRIBLE! No follow up what so ever and no attention to detail. This is no reflection of The Crown Plaza or our overall experience. WE WILL BE BACK! December 18, 2013
    Rated 4.0 out of 5.0 by Wonderful Hotel, Perfect Location Our stay was nearly perfect. The only complaint i have is the hot water and water pressure in the shower. It was a very cold weekend so i'll let that one slide. We've stayed in this hotel many many times and have always had a great experience. December 18, 2013
    Rated 5.0 out of 5.0 by Excellent Hotel and Location My mother and I stayed at the Crowne Plaza for 2 nights for a short trip just to see the Christmas tree at Rockefeller Plaza and go to the Radio City Christmas show. Everything was perfect. Our room was clean, bed was was VERY comfy and the bathroom was clean. We had a corner view room and it was really nice too! Most of the staff was friendly. The young lady that checked us in had a very dry personality, but I am not going to give a bad review because of that. The gentleman working the little cafe where you buy coffee and breakfast items was super friendly and the bellman who stored our bags before we could check in was helpful too. We arrived at the hotel around noon and was told our room wouldn't be ready till around 3pm, but we could pre check-in and they would call us when it was ready. I had no problem with that because i knew we were early. We walked down the block to grab some food and 30 minutes later we got a call saying our room was ready! Everything is within walking distance. The longest walk we had was to Macy's, which was about 10 to 12 blocks. I have stayed at many different hotels in the city and the Crowne Plaza is now on the top of my list. I would recommend this hotel to anyone. December 18, 2013
    Rated 3.0 out of 5.0 by Not as good as usual This was probably my sixth visit to this hotel. I come to NYC fairly frequently for business, and since it is Christmas time in NYC, I brought my wife with me for this visit. Obviously I am usually very happy with the hotel, or I would not be a repeat customer. This time my room was not clean, and did not appear well maintained. There was damage to doors and walls that were not well repaired. There was a dime sized hole in the couch that did not inspire confidence in the room. The rest of the hotel was good, including the excellent staff. I would still recommend it overall, due to my other stays, but if this has been my first visit I would not have returned. December 17, 2013
    Rated 3.0 out of 5.0 by Some Guest services just awful Location was great. Room was comfortable and front desk staff was welcoming and helpful. The valet staff and the wait staff were the worst. The doorman would stand inside while we tried to hail a cab, presumably because it was cold outside. He would just stand inside and watch us stand at the taxi stand. We ended up walking two blocks to get our own cab, dragging our luggage behind us. The waiter gave us grapefruit juice instead of orange juice and when I asked him for orange juice he told me that's what I had, and that I didn't know the difference. They were rude and lazy. We had to ask for every refill of our coffee cups. For such a crazy high price, one expects more. I'll stay elsewhere next time. December 14, 2013
    Rated 1.0 out of 5.0 by They've changed We stay at this property when we come to New York for many years. Frankly, it has slipped. The heat in the room was out of control. When we called the staff, the guy that came up simply turned off the heat and opened the window saying "its an old hotel, they just can't control like new places do." Really? This is the 1st time in 4 winter stays that we've had this problem. The bathroom toilet refills every 10 minutes. The cleaning staff doesn't notice this? Even a little thing, the bathroom door, was damaged with poor repair. Looks like this facility wants to become one of the lower end hotels. It certainly is not up to Crowne Plaza standards. December 14, 2013
    Rated 4.0 out of 5.0 by Excellent staff A really good hotel in excellent location, nice big comfortable room with a view of the Hudson and very comfy large bed. However the outstanding aspect of the hotel is the top class staff - all friendly and helpful right from the room service lady with the big happy smile to Tony in the bar who was a real character who could not have tried harder to provide outstanding service. December 14, 2013
    Rated 4.0 out of 5.0 by Great location This was our second stay at this hotel. We would stay there again. Location is very convient and no noise from the street. The really plus of this hotel is the great workout facility and lap pool. December 13, 2013
    Rated 5.0 out of 5.0 by Best Birthday Gift Our stay was a Birthday Gift and it could not have been better. The room, staff, both upstairs and downstairs were so helpful and gracious and so enjoyable in every way. We were even blessed with snow. Something we seldom see down South. I hope that we can return for another enjoyable time. December 13, 2013
    Rated 1.0 out of 5.0 by Dirty, tired, small, and broken The hotel rooms are small and crowded, even by New York standards. Everything is dirty and worn... the carpet was down right gross. When I put the do not disturb sign on the door, they called and woke me up to try to have housekeeping come at a time that was convenient for them. I asked if they could wait an hour and they said no. Then an hour later I got another call saying they could come, so even though I wasn't ready, I left the room for an hour so they could clean it. When I came back, no one had been there. I called down and complained and they said they could send someone and I asked if they could wait until an hour so I could get ready and leave to eat. They said yes, but then ten minutes later housekeeping was knocking on my door. I finally gave up and vacated the room. When I got back two hours later, housekeeping came again having apparently had some communication issue. The issues just went on. Definitely would recommend staying elsewhere. December 13, 2013
    Rated 4.0 out of 5.0 by Great location Comfortable hotel in prime location. Very comfy bed in quiet corner room with lovely big window with view of Hudson River. December 13, 2013
    Rated 5.0 out of 5.0 by Great place We stay here every time we are in NYC. It is a great hotel in a great location. December 13, 2013
    Rated 5.0 out of 5.0 by Very convenient, great place to stay ! We found the Crown Plaza in the heart of Midtown Manhatten a very convenient location to all the Theatres, restaurants, Rockefeller center, etc. Also, it was easy to access in and out with efficient elevators. The Brassiere Restaurant had really good food at realistic prices. We have been to NYC many times before, and stayed at other places, but I'm sure we will be staying at the Crown Plaza on all subsequent trips. Thank you. December 12, 2013
    Rated 5.0 out of 5.0 by Great Location, Great Room, Good Breakfast We took the Breakfast for a $1 option which was superb value and I hope its offered again. Service was excellent from check in to restaurant to house keeping. The location is brilliant, close to everything, and very central. Although we booked a city view room which is advertised as being on the 41st floors and above, i did request a time square view which we got but was on the 37th floor ?? There is a slight difference in cost from what I can see. But overall I have no complaints and would stay here again. I would suggest that at least 1 bottle of complimentary water could be put in the room. December 12, 2013
    Rated 2.0 out of 5.0 Don't know if this is NYC standard I had a hard time finding the hotel. When I called the front desk, they gave me incorrect instructions on directions. I had to call several times to talk to different people and eventually getting the right instructions. Then when I finally found the sign, I couldn't find the parking garage for the hotel. I called again was given wrong directions twice. I even walked to the hotel entrance from the parking garage side and asked the doorman. The doorman gave me wrong information too. Also as Gold member, I found it surprised that I didn't have a refrigerator and microwave in the room. When I called the front desk about these and also internet access in three separate calls, the front desk staff made me feel that they didn't care much about my feelings and just wanted to get me off the phone as soon as possible. They just told me sure if you want those things you pay. Later I found out that as a Gold Member, I actually had free internet access. I probably also could have gotten the refrigerator and microwave free because of my gold member status, but I didn't bother. December 12, 2013
    Rated 5.0 out of 5.0 by Great location Great location , staff pleasant, bar/food waitstaff excellent during a busy time of yeAr. Would highly recommend and hope to return. I was able to book last minute and the staff made it easy. It was a great trip to NYC at Christmas . December 11, 2013
    Rated 5.0 out of 5.0 by Location Great location and nice bar area. Room was quiet and clean. Only downside was that the beds were only double not queen. December 11, 2013
    Rated 5.0 out of 5.0 by Nice room and location The hotel is in very good location, very convenient for shopping , eating and sightseeing, and it's only a few mins walking to the Broadway. Hope can provide tooth set next time, thanks. December 11, 2013
    Rated 5.0 out of 5.0 by Wonderful Christmas Vacation! This was my 4th stay at the holiday inn crowne plaza and my first review. Everything was perfect from our check in to the comfortable beds! The view was amazing and the staff was so very helpful! Everyone went out of their way to make sure we were happy. I want to give a big thumbs up to the bell men who went above and beyond to get us a cab in the madness of times square, you were awesome. There were many wonderful restaurants within walking distance. Da Marino was probably the best Italian food I've ever eaten. We do look forward to coming to New York and staying at the holiday inn crowne plaza again! December 10, 2013
    Rated 5.0 out of 5.0 by Great Hotel Great experience I have come to New York for 16 years now and every time I stay at the Times Square Hotel in New York, it exceeds all my expectations I will be back again on December 2nd 2014. Our December 10, 2013
    Rated 5.0 out of 5.0 by Very good room, nice decoration Quiet room, comfortable bed, nice view onto the skyline. Fitness facility at NYSC. December 10, 2013
    Rated 3.0 out of 5.0 by Crowne Plaza Times Square NY Overall I was disappointed with my stay. My visit to NY was a one night stop over & IHG group is my preferred choice when traveling on Business. Location was perfect. but room was jaded, especially bathroom. This is often the case in well used big city hotels. I have had a similar experience with IHG in Paris earlier this year (Republic). That said the bed was very comfortable. Reported suspected mouse dirt's in the bathroom to reception when checking out but they didn't seem bothered. Also they tried to charge me for internet although it was part of my Gold Elite membership. Went outside for breakfast.. December 10, 2013
    Rated 4.0 out of 5.0 by Nice dated The hotel was in a great location. But the room was not that great. Not that good of a remodel. If you don't care much about that, then I would say it was ok here. You are definitely paying for the location here. Also, the bedding wasn't that great. I sunk into the middle of the mattress. December 9, 2013
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