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CHIC NEW YORK LUXURY HOTEL ON TIMES SQUARE
Right on Times Square, this New York luxury hotel is perfectly placed in the epicentre of Manhattan’s theatre, dining, fashion and business districts. Just blocks from Broadway, savour a pre-theatre menu at Ça Va Brasserie or wander to nearby Restaurant Row for a myriad of dining options. Towering 36 storeys, this New York luxury hotel affords impressive views of the Hudson River and city skyline. The Lounge is perfect for after dinner cocktails and views of 44th Street.

Guest Reviews

Hotel Specific Offers
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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    International cuisine is featured in our premiere restaurant led by renowned Chef, Todd English. The adjoining lounge serves cocktails and light sn...
  • Amenities & Services

    A state-of-the-art fitness centre offers 24-hour access to a full range of fitness equipment and free weights for the perfect workout any time of day.
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental New York Times Square

  • 300 West 44th Street
  • New York , NY , 10036
  • United States
  • Front Desk +1-212-8034500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Dogs and Cats allowed for a fee of 250USD non refundable fee
Pet Fee $250.00 per night
  • Local Time

    8:51 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 31 Room(s) with Accessibility Standards
    • Special Needs
    Guest Reviews
    Rated 4.3 out of 5 by 1081 reviewers.
    Rated 5.0 out of 5.0 by Awesome stay Great hotel in a perfect location for exploring NYC. Good sized rooms that are fresh and clean. Staff were very attentive and took extra steps to help us celebrate a special occasion. 14 December 2014
    Rated 5.0 out of 5.0 Great Location and Good Service The hotel overall was great. Service was good and the restaurant service was excellent. The hotel was busy -- but we had a problem during our stay -- our room got downgraded and they could do nothing. 13 December 2014
    Rated 4.0 out of 5.0 by Could have been a better experience... Booked 2 rooms for just 1 night, at check in the gentleman was nice but he did not seem like he enjoyed being there. I am a Platinum Ambassador member with Intercontinental, I could not even get a simple "Thank you" from this guy for being a loyal customer. He was quick to ask me if I wanted the late check out which I get with membership. 1 of the rooms was not ready so we took the other and unloaded our belongings. I was told I would get a phone call when the other room was ready. I took a lower floor for the 1st room just so we could get in then. We got to the room, the room was small but average for NYC. The bathroom was good sized and the shower was a very nice rain shower with wand. The room looked clean for the most part, there were a couple minor issues (nobody is perfect). What I did not like especially coming from a 5 star hotel was measurement writings on 2 areas of the bathroom walls. While we were getting ready for an afternoon appointment, I tweet the Intercontinental times square and expressed my feelings and opinions. Over the next couple hours I chatted with the person handling the twitter feed a few times. I was told they will try and remedy the situation as soon as possible. I never heard from anyone. While we were out, I noticed they put a hold on my credit card for a full night plus incidentals. This is understood but my room was prepaid! This was not a big deal but someone could have mentioned that at check in. When we got back to the hotel to get the 2nd room, I went to talk to someone other than the guy who checked me in. This female was 100 times from friendly and professional. I asked her about not receiving a phone call, why there was a full charge on my card and to get my room key. She had to go talk to a manager about the bill. Nobody said anything about my conversation with the person on Twitter, no apologies or anything. I went to my room which was on a middle floor. It was a nice corner room, but had bad furniture placement. Very hard to fully use the desk because the bed was directly behind you. This room seemed cleaner and there was no measurement markings on the wall. I did not receive an upgrade on either room even though it comes with my membership. At check out I was talking to the friendliest person at that hotel. She even "Thanked" me for being a Platinum Ambassador. I asked her about my bill also, she went and talked to the manager. She said the manager has taken off the hold. Still no mention of my chat on twitter, no apologies etc. I expressed my concerns with her. To this day I have still never heard from anyone. In my opinion, I am a small fish in the vast ocean of NYC. They already had my money in advance and I was only there 1 night (this time!). I gave a 4 star review because the hotel is nice, its in a great location. Close to Times Square, stores, food and even a subway station. I will seriously have to consider staying here again though. With all of the other luxury hotels in NYC, you would think they would have put forth a little more of an effort to make someone happy so they return. 13 December 2014