Rated 4.6 out of 5 by 48
Rated 4.0 out of 5.0 by 230+ days in hotels 230 days in Hotels
Staying in this hotel was made fantastic by the attention and service of the Front office staff including the excellent service of the manager who went out of his way to meet our needs.The location is incredible and views from the rooms are fantastic.
Certain small issues did put a damper on our stay but I would still recommend this hotel to anyone visiting Nha Trang.
18 August 2014
Rated 3.0 out of 5.0 by 230+ days in hotels Fantastic Front Desk Staff but unorganised Kitchen Staff
I just spent 4 days at this hotel and was impressed with the quality of front desk staff including the Manager who was very, very helpful and always there to make our stay better. Bravo !!!!!!
The only negatives I have is the fact that curtains in the Executive Deluxe Room where we stayed could not close properly so sleep was impossible after sunup with sun shining into the room. The staff at the Egg station was very unprofessional and I had to ask 3 times and wait 10 minutes for 2 Eggs Fried over easy.
All in all it was still a fantastic hotel with everything anyone can ask for and I will still recommend staying there.
18 August 2014
Rated 5.0 out of 5.0 by Ezza30 Amazing
Best place we have ever stayed in . The resort is beautiful, staff are friendly and have a high attention to detail. Nothing is too much of a problem and it is obvious they take great pride in the hotel and ensuring their customers have an enjoyable stay. Would recommend to anyone to stay here.
17 August 2014
Rated 5.0 out of 5.0 by s&cauckland Fabulous new hotel
We stayed two nights at this hotel in August, and we loved it. Great views across the bay, lovely rooms with every amenity available, fantastic pool deck and bar. The breakfast buffet was out of this world. Would definitely recommend. Only issue was the incorrect bill presented upon checking out, however this was sorted quickly and efficiently which was appreciated. Overall a fantastic stay and would love to stay again!
17 August 2014
Rated 4.0 out of 5.0 by Livvi Lovely service staff
I particularly appreciated the service of Ms Von who looked after us in the lobby bar area during afternoon tea and evening cocktails. She was warm, professional, always quick to be of service and welcoming.
I think the room experience would have been excellent if arrangements had been made for a room with a good view of the water. We requested it, but then our room was upgraded and that request was overlooked.
I enjoyed the breakfast buffet - there was an excellent range of food - Chinese and Western. The staff were very helpful.
15 August 2014
Rated 4.0 out of 5.0 by ER1984 New hotel
I spent two nights from August 1 2014 for a company event. It is a new hotel with contemporary design, great quality of service except for the Ambassador complimentary drink, I was offered a bottle of sparkling water!
As Ambassador guest I was upgraded to a suite, it is spacious and well furnished. I did not have the ocean view but the suite is really comfortable.
Good quality of food served at the restaurant. Staff and management are professional and friendly
14 August 2014
Rated 5.0 out of 5.0 by TareqM Unexpected luxury and style in the heart of Nah Trang
First class stay in all ways. Great service and you can see staff try hard to please the guests.
Only one suggestion for improvement is the swimming pool. It is an excellent pool, but when you walk in the water you often hit your feet on 'protruding' items which causes discomfort.
It's only a small suggestion but should make sure this hotel reaches perfection.
13 August 2014
Rated 4.0 out of 5.0 by VanLe Nice hotel
The room is good, ocean view should be better. Staff are nice and warm, service provided is good.
07 August 2014
Rated 5.0 out of 5.0 Comfortable bed and great service.
- Staff friendly
- Specia local
- Nice swiming pool
- Delicius foods
04 August 2014
Rated 4.0 out of 5.0 by ngocanh Great View and good breakfast
Such a great experience stay at Intercon, great view, breakfast is good.
31 July 2014
Rated 5.0 out of 5.0 by 1bigdaddy53 Best stay in Nha Trang
This was the best hotel experience along with the one in Ho Chi MInh City that I have ever had. The staff were absolutely the best, the hotels in both Nha Trang and HCMC are top of the line. The food was superb. Highly recommend these hotels.
22 July 2014
Rated 5.0 out of 5.0 Excellent
I like IC Nha Tran hotel; that's the best hotel for our holidays
22 July 2014
Rated 5.0 out of 5.0 by Mr Busy Great service and friendly Staff
With so many hotel options in Nha Trang, I always choose to stay at The Intercontintental because it is reasonably priced, the Staff are always friendly and helpful and all aspects of service and presentation are as good as anywhere in the World !
20 July 2014
Rated 4.0 out of 5.0 by Duc Le Everything is good but food
My child loved the room, and the pool.
Clean and comfort. The staff was very helpful.
The food is nearly bad. Not authentic and no style!
16 July 2014
Rated 5.0 out of 5.0 by Rossy55 Mr Ross
Excellent stay, thankyou very much to all your staff.
12 July 2014
Rated 5.0 out of 5.0 by danny2_95116 great service
this is nice hotel in Vietnam all staff is pro I love this hotel will be back later
12 July 2014
Rated 5.0 out of 5.0 Great service, nice room, comfortable bed
- Front staffs are nice, police, and helpful.
- Room is large, clean. Bathroom is very nice. View is spectacular.
- :Location is very convenient. Easy to walk around
10 July 2014
Rated 5.0 out of 5.0 Room is super , staffs are so friendly
Everything was so enjoyable , just a little thing about last day , when a staff ring the bell door at 6.30am on Sunday and asked to checked the room . That wasn't the right way to touching the guest on Sunday and had no reason to doing that in my room on sunday .
09 July 2014
Rated 5.0 out of 5.0 by SandieV Great service, Comfort bed and bathroom
Staff was very friendly and helpful at my first visit. I got a free upgrade too. The walk in bathroom and room arrangement is plus. I enjoyed every minute staying at the hotel. Not to mention the breakfast buffet: Homemade Jam, full range of cuisine, ...Definitely coming back!
08 July 2014
Rated 5.0 out of 5.0 by Liana13 Perfect
Everything was absolutely amazing. i would stay here over and over again if i could! The staff were so helpful, the room was clean and comfortable and the food was incredible!
04 July 2014
Rated 4.0 out of 5.0 by aznvn Excellent atmostphere
staffs need more etiquette training for a luxury chain hotels
03 July 2014
Rated 5.0 out of 5.0 by Chubbycheeks2003 What an experience we had here in nha trang
Entering to the hotel was already wonderful experience. Nice aroma in the lobby. Beautiful architecture. Very helpful stuff.
Breakfast was amazing. Good coffee and good pho noodles.
Until we leave the hotel, their service was excellent.
They booked sleeping bus to hoi an and arranged to bring our tickets to hotel. One thing that we really sad to see was that there was a vietnamese young family whose son about 3-4 years old was peeing in the cup in the elevator. It is nothing to do with this hotel, but since it is one of prestigious hotels in the world, they should be aware of there are people with different cultures. But it should not be happening there. The same family's mom was eating while she was walking around chasing her toddler boy. This shouldn't be happening either.
23 June 2014
Rated 5.0 out of 5.0 by dientuyen Breakfast
The breakfast was great with a lot of choices for guests. However, I would prefer more Vietnamese food for the breakfast (The hotel I stayed is in Vietnam). The current menu, I think, is more western oriented.
16 June 2014
Rated 5.0 out of 5.0 by Janen Wow
Brand new hotel...lives up to expectations and more.
The room, the view, the view from the bath, the nice firm bed.
Certainly worthwhile to to have a club room/suite.
Evening drinks and canapés are well done.
Breakfast... Hundreds of choices and very well set out and fantastic taste... The best breakfast I have had anywhere.
Pool area is great for a break from the beach.
Checkin and checkout hassle free, staff friendly and helpful.
10 June 2014
Rated 5.0 out of 5.0 stay may 2014
Stayed 6 days in early may. Beautiful brand new hotel. All facilities excellent, staff very helpful, especially Sergey. Will definitely visit again.
09 June 2014
Rated 5.0 out of 5.0 by WOONG Excellent staff!!
This is HYUNWOONG PARK and I'm working as freelansor journalist in Korea and Hawaii, USA. And I'm willing to write my experience in Nha Trang for Korean people who wants to visit Nha Trang soon.
I stayed at your hotel from May 24 for 1 night while 3 nights staying in Nha Trang.
I will absolutely stay again at your hotel in my next visit.
Especially, your staff - KHOA (Bell boy# and Thong #Concierge) were awesome!! KHOA helped us a lot for everything. He remembered my name all the time and smiled to us. Thong was always ready for my sudden request.
It was my best experience in Vietnam with such a great staffs!!
Your hotel is really lucky to have those staffs. !!
Thank you for everything.
02 June 2014
Rated 4.0 out of 5.0 by Tuyen View from the room was breathtaking !
I had an excellent stay at this hotel. Would highly recommend this property for those visiting Nha Trang !
01 June 2014
Rated 5.0 out of 5.0 Nice Hotel in Nha Trang
We're stay for 3 nights, the hotel is new and modern, interior equipment is high class, our room have amazing view with the balcony direct the NhaTrang beach, It's better to choose the room with the balcony and high floor, won,t be regret with your view!
There 're many light switch in room, so we meet a little confused with it, an intruction for these switch is convienient
26 May 2014
Rated 3.0 out of 5.0 by Mr.Hong Fairly nice, but lacking service as 5 stars Hotel.
Room is great and superior compare to the competing hotel in Nha Trang. However, I had to ask for shaving kit and toothpaste with toothbrush pack which is not prepared in the room yet. This also happened with 2 of my colleagues who stayed at other rooms. They took around 10 minutes to deliver the packages after the call. I can't say it was fast.
Moreover, I asked for the battery charger for Samsung smartphone which I forgot to bring, but they didn't have a single charger with them.
Not only that, there was one light that is hardly turned off. I tried every single button in the room to turn off the light that is located right above the bed but there was not. I spent almost 10 minutes to do it and even considered to call to the desk to ask how to turn this light off.
21 May 2014
Rated 5.0 out of 5.0 by Kylie N. Great Service
We had to check out early, thank you to the kitchen staff to accommodate us for breakfast at 6 am.
The hotel was beautiful and the room was outstanding. We loved the bluetooth that was in the room.
We will definitely come back again to the Intercontinental Nha Trang.
20 May 2014