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Osaka

WELCOME TO

Osaka-Shi, Osaka

Concierge Photo
Ms. Asako Onoyama
Chief Concierge

Insider Tips

LOCAL CULTURE

Meter Taxi

Meter taxi is available at the hotel lobby, major tourist places and office towers. For reservations contact the concierge team.
A NEW PERSPECTIVE ON LUXURY IN THE HEART OF OSAKA
InterContinental Osaka is located in one of the most popular business and commercial districts in Osaka, the largest city in West Japan. Situated in Umeda Grand Front Osaka, the city’s newest multi-purpose business and entertainment complex, guests can enjoy the ultimate in luxury and relaxation. The convenient location offers direct access to transit, two international airports and many other destinations in the area.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Dining at the InterContinental Osaka is a highlight of any stay and visit. From Contemporary French Pierre to daily dining at NOKA, mouthwatering o...
  • Amenities & Services

    A total of 272 guestrooms and suites, including 57 luxury residences, are located between 21st and 32nd floors. Guests can enjoy contemporary luxur...
Osaka
  • 3-60 Ofuka-Cho, Kita-Ku
  • Osaka-Shi, Osaka , 5300011
  • Japan
  • Front Desk +81-6-63745700

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Korean

Pet Policy

Pets are not allowed in this hotel except service dogs that accompany their owners.
  • Local Time

    6:16 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM

    Currency

    • Japanese Yen ¥ (JPY)

    Accessibility

    • Service animals allowed
    • 5 Room(s) with Accessibility Standards
    Guest Reviews
    Rated 4.7 out of 5 by 168 reviewers.
    Rated 2.0 out of 5.0 by Poor service 1. We waited for a long time for check-in, I think your staff didn't find my booking, however, your staff upgraded us to corner room, thanks to him though I didn't find any difference of the room I originally booked 2. The bed(too hard)and pillow(filling inside not enough, so when you turned, the filling all went to the other end) were extemely uncomfortable, so I didn't sleep at the first night. Next day, we got a hard pillow, but that was too high. Don't know why your pillow choice is too limited. However, I remembered staying in your hotel in HCM city of Vietnam, at that time the pillow and bed were very comfortable. 3. Your Concierge staff seems doesn'tt like her job, when we asked for direction to Universal studio, she just said follow the sign of US in the JR station. Another staff just asked us our room number and then walked away without any help, sooooo strange. 4. We asked your staff which terminal our flight was at the front desk, she let us wait for 10 mins and then told us it may be T1, but not sure, pls check when u arrived airport?!!! 5. Most of your staff didn't speak English, I could understand for the housekeeping staff, however, even the front desk could not understand English well, it was unacceptable. We asked for make up the room, no one understood until we went down the lobby and found an European receptionist. 6. The storage space at room has been segmented into different small spaces, which can't use well for storage. 7. The air-conditioning control panel seems not function,the temperature at room run high and down. With the problem of bed and pillow, couldn't sleep well at welll 17 July 2014
    Rated 5.0 out of 5.0 by Excellent experience and warm staffs We arrived and came back from meeting in the night, and it was a little late for having a cocktail in the club lounge. The staffs were so kind and warm for us to invite us. We were able to have a sparkling wine and enjoyed a talk. We appreciated very much. 16 July 2014
    Rated 5.0 out of 5.0 by 最满意的一次住宿 1, 床铺宽敞舒适 2, 时尚的整体设计, 尤其是卫浴配置设计 3, 客房服务及时 4, 服务人员态度热情, 始终面带微笑 5, 客房隔音效果好, 睡眠更加安静 13 July 2014