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Osaka

Rated 4.7 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Excellent stay I would first like to express my sincere thanks for your excellent service during I am stay on May 16 to 20. It is one of the best Intercontinental Hotel that I am staying around the world..... High standard staffs with smiling face every where, from the life lobby; check in counter; restaurant; club lounge...... I would highly recommend for stay while you are travel to OSAKA. 25 May 2014
Rated 4.0 out of 5.0 by Good experience in InterContinental Hotel I am happy that I can enjoy a night in Intercontinental Osaka. Convenience location, good view of room, relaxed pool and Japanese spa and delicious breakfast I got. Also thank you for arranging a room for three persons in reasonable price. I will come back again. Thank you all of you. 25 May 2014
Rated 5.0 out of 5.0 by Excellent staff service, modern luxurious rooms I and my wife just stayed one night in Intercon Osaka. When I enter the hotel, the staff in ground already help me to pick up all luggages and informed the reception floor (on upper floor) that a Intercon's member Mr. XXX is coming. Upon arrival at the reception floor, there're at least THREE to FOUR hotel staff including their general manager waiting for us (and shake hand with us politely). They immediately told me that they have upgraded our superior room to suite and asked whether we need any transportation for the next day check-out. Again, they remind me we're the loyal Intercon member to enjoy such great privilege. Also, when the hotel staff brought us to the suite, she spent a lot of time to explain each facilities in the room (from open the curtain, turn on TV, ... down to how the shower works) ... explain very clean and detail. I wouldn't hesitate to recommend the Intercon Osaka. I stay in a lot of fine hotel across Asia Pacific previously and this is one of the best hotels I have stayed in recently. I will definitely stay again if I return to Osaka. 25 May 2014
Rated 5.0 out of 5.0 by What a pleasure! We really enjoyed hospitaility and facility of this Hotel I and my wife visited Osaka just one day after long stay in Kyoto. We did not expect much from any hotel in Osaka yet Intercontinental Osaka did surprise us in many way. I mean surely in positive way. No one dispute about the convenient location and beautiful facility designed professionally in detail for comfort for guest at this hotel. What surprised us was professional and very friendly staff from lobby to every personal working at the hotel. When hotel staffs are trying to reach higher than 100% satisfaction, all you need to do is to enjoy! We travel many parts of world yet finding hotel reach at this level of excellence is rare. We are glad being taken cared by Intercontinental Osaka this time. We sure will visit again soon. 24 May 2014
Rated 5.0 out of 5.0 by Customer Delight one of the best hotels in terms of : room amenities, overall hotel cleanliness (love the hotel fragrance!), interior design and of course, customer service (friendly and helpful staff ). Great location is added bonus as it comfortably near Osaka's Highlights - Osaka Train Station, Grand Front Osaka, Umeda Sky Tower. we had 2 rooms for 5 nights with my family . at the end of daily long sight-seeing in Osaka/Kyoto, the family always look forward to one-of-a-kind comfort afforded by the rooms - huge towels, espresso machine, bose speaker, of course the rain shower and bath tub. Overall guest experience : it is beyond or one step further customer service - it is customer DELIGHT. 20 May 2014
Rated 5.0 out of 5.0 by Great Hotel Wonderful stays experience! I am sure will check in here again for the next visit to Osaka. 18 May 2014
Rated 5.0 out of 5.0 by Corner Suite is Awesome I had a corner suite on the 26th floor and it was a great view. The room is large, comfortable, and clean. The staff is friendly and very helpful. Shopping is right downstairs. I would recommend this hotel to anyone and I will be staying here every time I go to Osaka. 17 May 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Staffs are kind as last time. Room is clean as 5 star hotel. Swimming pool and sauna helped to get rid of tiredness from travel. I will definitely stay next time too. 17 May 2014
Rated 5.0 out of 5.0 by Perfect stay Kindly stuff, clean room, and location is very conbinience. 17 May 2014
Rated 5.0 out of 5.0 by Relaxing room with amazing service I looked forward to my return visit as my first visit was too short to enjoy the comfort of the room and facilities. The room was very unique in its design which made for a relaxing environment. The staff and concierge services were outstanding and were able to assist me with my requests. I would return and visit more often if I didn't live so far away. Great property. 13 May 2014
Rated 4.0 out of 5.0 by The staff was great Was used for birthday but heart errand Suttafu was good. I was able to spend a romantic time. I want to use space is also so great. 13 May 2014
Rated 5.0 out of 5.0 by Absolutely my Favorite Intercontinental Yet! Our stay at this hotel was by far the most memorable. We were greeted by friendly staff, given recommendations on fantastic dining options, and the front desk even helped arrange complimentary taxi information upon departure. The staff went above and beyond to make my trip to Osaka an enjoyable experience. I was very pleased and hope to return in the near future. 10 May 2014
Rated 5.0 out of 5.0 very good very nice view very kindness staff I love IHg Thank you very much See you soon 08 May 2014
Rated 5.0 out of 5.0 by Excellent Hotel & Perfect Service Warm welcomed and quick checki in. Many thanks for Jerome, Director of Guest Experience and other staff for treat me as VIP. 06 May 2014
Rated 5.0 out of 5.0 by Great end to trip The intercontinental osaka was a wonderful experience. We had been in Japan on holiday for just under two weeks and were craving a truly comfortable bed. The sleep quality was excellent, the room well appointed, and staff very professional. Our room had lovely views. We used the pool area once and were the only ones there. I would highly recommend this hotel. 05 May 2014
Rated 5.0 out of 5.0 by Really nice IC experience Stayed here with my wife on my Honeymoon and IC Osaka really went out of their way to make us feel special. This was the first hotel we stayed at in our first trip to Japan and we couldn't have asked for a more friendly and pleasant place. Room was really huge and comfortable with nice amenities, and the hotel location was also really good and we walked to a lot of places from the hotel without every having to take a taxi even once. I've also stayed at a lot of IC properties and this has to be the nicest once I've stayed at. Highly recommended. 04 May 2014
Rated 5.0 out of 5.0 by Oasis of Osaka From the moment you step inside the hotel, your five senses will be immersed into another world; the sight of stones wall, the smell of aroma, the sound of piano, and the taste of fine dining. As much as my family likes to stay at new hotel, I must applaud concierge team for their in-depth knowledge and personal touch. I asked them to purchase shinkansen tickets and subway maps. They handed them to me as soon as I checked in. There is also Grand Front Osaka besides the hotel. It is worthwhile to stay here. 30 April 2014
Rated 5.0 out of 5.0 by Excellent Location and attentive service I was allocated on the high floor and the view is fantastic. The room is spacious and comfortable. 28 April 2014
Rated 4.0 out of 5.0 by BEDDINGS The pillows can be improve. Now is a bit too soft and the blanket is noisy while you moving under it. 27 April 2014
Rated 5.0 out of 5.0 by One of the best hôtel in Asia Exceptionnel service and à divine swimming pool! Highlander recommencée! 22 April 2014
Rated 5.0 out of 5.0 by Great Location & Modern Hotel Intercontinental Osaka is located in central district (Umeda) and walk-able distance to my work place. After work I can go around for shopping and fine dining experience without having to travel long distances. 17 April 2014
Rated 5.0 out of 5.0 by Wonderful Experience in Osaka If you have visited Japan, you already know about Japanese service; you come to expect it, to a point where the best becomes standard. When a hotel exceeds that standard, then it is truly an amazing experience. The rooms are great. Fantastic, modern design. BIG rooms, what a great experience in Japan! Off course, super clean. Everyone is helpful; the porters downstairs, the concierge, the front desk personnel, the cleaning staff, the restaurant staff.... so kind and helpful. Again, Japanese standard of service. Wi-fi in the hotel is included; wonderful! This should be a must for every hotel, but even more so for a hotel like this one. Thanks for including it!!! Add convenience to an already great experience; the hotel is located a couple of blocks away from Osaka train station. Adjacent to shopping and dinning malls. Great dining alternatives steps away. Can't wait to go back! 15 April 2014
Rated 5.0 out of 5.0 by Wonderful Vacation This was our first visit to Osaka and I took my entire family there for vacation. We could not have asked for better experience for all of us. The rooms were perfect and the staff were incredible. The Manager was extremely courteous and helpful in meeting us and providing suggestions for our time while in Osaka. If you are looking for a hotel that "has it all" and is "perfectly located" you really shouldn't look further. I would HIGHLY recommend this as your place to stay while visiting or working in Osaka. 12 April 2014
Rated 1.0 out of 5.0 by Staffs opened the door without any permission. One hour after we checked in, staffs ringed the bell. We were sleeping. We missed the answer. Suddenly the door opened. I was naked at that time.They didn't close until I yelled "close the door". It was uncomfortable experience. 02 April 2014
Rated 5.0 out of 5.0 by Beautiful hotel We had a 1 bedroom suite and it was very comfortable and functional as well as very sophisticated. Only issue we had was that we had a hard time to get to the lobby because it was not well signed. 02 April 2014
Rated 5.0 out of 5.0 by Everything was comfortable Great view, great breakfast, great hospitality! We stayed comfortable in three generations. 30 March 2014
Rated 5.0 out of 5.0 by Thank you Thank you for a wonderful time last week. I'll call you again for the next service. 27 March 2014
Rated 4.0 out of 5.0 by Nice hotel, Excellent service It is my great experience for visiting yours hotel. You provide very best services and staffs are helpful and very kind. I will visit again and try your hotel at other places. 27 March 2014
Rated 5.0 out of 5.0 by New and Clean Very good location and clean hotel. Also service is excellent!! 23 March 2014
Rated 4.0 out of 5.0 by Impressive The room lay out was impressive, everything was good. But not enough lighting near the working area. Mainly rely on desk light. Also the toilet was totally clean when we got into the room. That's the only disappointment. Otherwise everything was great! 22 March 2014
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Osaka
  • 3-60, Ofuka-Cho, Kita-Ku
  • Osaka , 5300011
  • Japan
  • Front Desk +81-6-63745700

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Korean

Pet Policy

Pets are not allowed in this hotel except service dogs that accompany their owners.
  • Local Time

    12:46 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM

    Currency

    • Japanese Yen ¥ (JPY)

    Accessibility

    • Service animals allowed
    • 5 Room(s) with Accessibility Standards