Rated 4.3 out of 5 by 161
Rated 4.0 out of 5.0 by Anne2015 Overview
See prior notes; in summary:
- Great staff and service attitude
- Excellent concierge, pool attendant, bar servers
- Some improvements needed in terms of room and bathroom cleanliness
24 March 2015
Rated 5.0 out of 5.0 by JUkio Excellent location and Service
The best that Panama has to offfer becasue of the friednly service, great locaton, value ans quality of the food
15 March 2015
Rated 5.0 out of 5.0 by italpisces My Birthday
All went very well and my famiy received equally excellent treatment
07 March 2015
Rated 3.0 out of 5.0 by gero1977 used to be a lot better
Language skills and service from staff should be improved a lot.
espcially at the pool area. There was a total lack of service by the pool except from the towel guy who was always fast on his feet.
When ordering a coffee and a perrier in the bar in the hotel the perrier never showed up, but on my bill there was a coffee and a coca cola... not a big problem that were correcte straight away.
What happend to restocking a minibar during a 5 night stay. at least the coffeee were refilled.
03 March 2015
Rated 5.0 out of 5.0 by Robertlpc Relaxing
Great Hotel with a great location. everything you want within the hotel and within a 2 mile radius.
Stay here and inhale the experience.
02 March 2015
Rated 2.0 out of 5.0 by AMJ_2015 Mixed experience
(+) Pool area is nice considering the city location. Aesthetician who gave my facial was the nicest staff member at both the hotel and spa.
(-) Overall the hotel staff was not too friendly. Hairdryer in my room was broken; used towels were removed each day but not always replaced; mini bar in the room was empty; on morning of departure 4am wakeup call was never received (room did not have a clock)
01 March 2015
Rated 2.0 out of 5.0 by KB-Tahoe Poor Conditions and Staff Training
The pool area was not well kept.
My room featured dirty linens and no hot water.
Front desk was poorly staffed and I was ignored when trying to check out.
27 February 2015
Rated 5.0 out of 5.0 by Lynsg Intercontinental
Loved the location and the friendliness of the staff.
27 February 2015