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InterContinental Miramar Panama

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Hotel Reviews for InterContinental Miramar Panama
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 254 reviews
86%
Recommend This Property

Ratings Breakdown

254reviews

  • 5 Stars
    145
  • 4 Stars
    65
  • 3 Stars
    26
  • 2 Stars
    10
  • 1 Stars
    8

Nice but old

By

05 February 2016

The room 1311 on the 13th floor was spacious and airy. Very nice bed. Nice balcony overlooking the expansive bay with a gorgeous view.

The room and furniture were old and outdated. The shower's warm and cold water knobs to reach the right temperature were hard to adjust. Must have been from the 1960s. The blinds were heavy to lift and open.

The Ambassador member room upgrade to the suite was highly appreciated. The late checkout was also great and very helpful.

Service was great. Very attentive staff members which made the stay very pleasant.

Posted byHotelStaff
10 February 2016
Dear jogany, First of all, we would like to thank you for taking your time and sharing with us your comments and feedback regarding your recent stay with us. In the other hand, we would like to extend our most sincere apologies for the inconveniences you might encountered during your stay with us. Please rest assure that all of your comments are very valuable to us and thru them, we will apply all of the measures we need to take with the Departments involved regarding this matter. We really hope this incident will not deter you from giving us the opportunity of welcoming you in a near future. Kindest regards, The Management
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Great service and amazing location

By

02 February 2016

Everytime that i have to visit Panama, i choose this hotel for several reason: 1: Location, it has a great view of Panama, 2. The excellent service that they do and 3. The great service that Miss Campbell and her staff do in all my stays.
110% recommend this hotel

Posted byHotelStaff
02 February 2016
Dear tatcr, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Need an uplift

By

30 January 2016

platinumelite

Nice hotel for 20 years ago. It is remarkable outdated. Well located and with excellent potential if should be refurbished. WiFi service in floor 22 was unsatisfactory.

Posted byHotelStaff
02 February 2016
Dear Necoch, First of all, we would like to thank you for taking your time and sharing with us your comments and feedback regarding your recent stay with us. In the other hand, we would like to extend our most sincere apologies for the inconveniences you experienced during your stay with us and the different areas involved. We would like to inform you that our property is in the procees of being reformed, a good set of changes will happen in 2016. Please rest assure that all of your comments are very valuable to us and thru them, we will apply all of the measures we need to take with the Departments involved. We really hope this incident will not deter you from giving us the opportunity of welcoming you in a near future. Kindest regards, The Management
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Servicio excelente

By

27 January 2016

club

Servicio excelente, muy buena wi-fi (internet) y ubicación.

Posted byHotelStaff
02 February 2016
Estimado aia-jlp: Primeramente queremos darle las gracias por haberse tomado el tiempo de darnos sus comentarios y retroalimentación relacionada a su reciente estadía con nosotros. Sus comentarios son muy importantes para nosotros, por lo cual los estaremos compartiendo con todo nuestro equipo de trabajo. Quedamos a su disposición por cualquier tipo de asistencia que necesite, esperando poder recibirle en un futuro cercano. Atentos saludos, La Gerencia
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Great location and staff

By

23 January 2016

platinumelite

Short walk to El Cangrejo and short taxi ride to El Casco Viejo. Great staff.

Posted byHotelStaff
26 January 2016
Dear ARE travels the world, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Servicio Excelente

By

20 January 2016

club

Es un hotel que se conserva adecuadamente y ofrece un excelente servicio a sus huéspedes

Posted byHotelStaff
26 January 2016
Estimado Anónimo: Primeramente queremos darle las gracias por haberse tomado el tiempo de darnos sus comentarios y retroalimentación relacionada a su reciente estadía con nosotros. Sus comentarios son muy importantes para nosotros, por lo cual los estaremos compartiendo con todo nuestro equipo de trabajo. Sin duda alguna, nos llena de satisfacción que haya pasado una estancia placentera. Quedamos a su disposición por cualquier tipo de asistencia que necesite, esperando poder recibirle en un futuro cercano. Atentos saludos, La Gerencia
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Wonderful Location and View

By

18 January 2016

We were traveling as part of a Caravan Tours Group and needed an additional night based on our flight schedule. Arranged that online, working with the Chief Concierge. She was extremely helpful in making that arrangement. All the hotel personnel from the dinning room, front desk, etc. were very pleasant and helpful.

We had a problem and needed to change our return flights and cancel several reservations. Again, we worked with Lara, the Chief Concierge and she was fantastic. She spent all the time necessary to accomplish what we had to get done and did it pleasantly and efficiently. We could not have accomplished this on our own.

Posted byHotelStaff
21 January 2016
Dear Alro35, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. We are glad that you have had a pleasent stay. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Excellent

By

18 January 2016

club

My stay was dictated my the company I work for. Having said that I believe this property would make an excellent choice when staying in the greater Panama city area. The only difficulty I can relate to is the traffic is horrible, but this is to be expected in a large city.

Posted byHotelStaff
21 January 2016
Dear d00001, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Great 5 star experience!

By

16 January 2016

Great location, rooms and executive club experience - staff all very attentive and friendly especially the concierge, Lara, who was very helpful in giving us information on Panama City and arranged a couple of great tours. The Executive Club staff were also very welcoming and efficient - Yairis and Pablo are a great team.

Posted byHotelStaff
19 January 2016
Dear Eddie 53, We would like to thank you for taking your time to providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. We are glad that you had a pleasent stay with us. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Excelente

By

08 January 2016

club

O hotel é muito bom. Excelente localização, café da manhã farto e variado, piscina muito boa, quarto amplo, limpo e confortável.

Posted byHotelStaff
11 January 2016
Caro pet33, Gostaríamos de agradecer-lhe para tomar o seu tempo e fornecer-nos as suas impressões e comentários a respeito de sua recente estadia conosco. Como um dos nossos clientes mais valiosos, ter certeza que todos os seus comentários será share com a nossa equipe. Mais uma vez, muito obrigado por seus comentários, na esperança de recebê-lo em um futuro próximo. Kindest respeita, A gerência
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Father/Son Holiday

By

07 January 2016

To read that anyone experienced a less than "excellent" stay at this property truly surprises me. My son and I spent a week at the Miramar intercontinental and experienced nothing less than excellence in service.
Lara, the concierge is by far the best-in-class. As a Royal Ambassador who spends many nights in many IHG properties around the world, I can proclaim without reservation that I am honored to have met her and am so very appreciative of her help in making this the best father/son trip ever! As well, her recommendation of Steve F. as a tour guide and driver was spot-on. He is very knowledgeable of local history, very friendly, funny and did not take advantage of us as tourists. He is a true gentleman and an excellent guide.
Our experience in the restaurant was great! Breakfast was very good and there was plenty of food available (at 0930). I was surprised to read the review whereas a guest couldn't access the buffet's food. The service was very good as well.
The Club Lounge was...ok. The food was not very tasty and in fact we decided not to return in the days following our first visit on our first night there. The Lounge could definitely use an upgrade in service and food/beverage. We encountered the same experience during our first, and only morning visit.
The front desk and bellmen were great! Our time there was great! and I would definitely recommend this property for anyone visiting Panama City.
Lastly, I highly recommend that you contacgt Lara before and during your stay should you desire the best advice for enjoying your stay. She is awesome!! And don't forget to request Steve as your driver. Skip the cabs!!
Col. Watson

Posted byHotelStaff
12 January 2016
Dear Col. Watson, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. We are very glad that you had a wonderful father & son holiday. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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Food and wait staff were amazing!

By

05 January 2016

club

In Panama, good customer service is very hard to find. The waitstaff at Intercontinental were at the top of their game! The room was nice, the view of panama city was amazing. I had some issues with cleaning services forgetting some major things after they cleaned but one phone call down stairs and someone was sent right up. I would recommend to anyone who is in the Panama City area.

Posted byHotelStaff
09 January 2016
Dear iamsarahb1, We would like to thank you for taking your time and providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. We are glad that you enjoyed your visit in our property. Once again, thank you very much for your comments, hoping welcoming you on a near future. Kindest regards, The Management
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