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Paris - Le Grand

Rated 4.4 out of 5 by 329 reviewers.
Rated 5.0 out of 5.0 by Great Staff I have never stayed in a hotel with such attentive staff they are a credit to your company. Nothing was too much trouble and I felt very welcome as a Gold Club member. The reception and Customer Service ladies were second to none. One in particular heard that it was our Anniversary and some complimentary room service was sent to our room which made my wife cry with hapiness!!! Money cannot buy moments like that. Thank You so much. 12 August 2014
Rated 5.0 out of 5.0 by Good location and very good service This hotel is one of the best Hotel in Europe amoung IHG hotel groupe. 12 August 2014
Rated 5.0 out of 5.0 by Always excellent Paris Le Grand is my favorite hotel - always excellent experience - facilities, service and food. 12 August 2014
Rated 2.0 out of 5.0 by Fair service and poor quality of the room When we arrived at the hotel, the receptionist was not able to find our reservation as my lastname and firstname have been inverted in the system. We have waited for 15 min until the receptionist detects their mistake (however, the receptionsit has then proposed a half bottle of champagne which was really nice and kind). The breakfast was included in the room price as a package, in the morning we went to the 1st floor breakfast room at 10:35 am ; here, a waiter informed us that it was too late as the last service is 10:30 am (without any excuse) ; honestly, considering the grade of the Le Grand Hotel Intercontinental I was not expecting such a response from the hotel staff (we were just 5 min behind !). As a result we were not able to take our breakfast and my wife was really disappointed... Finally, considering the price of the hotel, some quality level of the room is not acceptable as the poor pressure of the shower. Considering all these concerns, I am affraid to say that this may be the last time we select your hotel... 11 August 2014
Rated 5.0 out of 5.0 by EXCELLENT HOTEL FAB LOCATION EXCELLENT STAFF FAB BALLROOM AND GOOD QUALITY FOOD 08 August 2014
Rated 5.0 out of 5.0 by Excellent First Class staff and facility! After talking about it for years, we stayed in Paris for the first time last week and enjoyed out stay at the Intercontinental Paris Le Grand! I advised the Concierge of our needs and concerns and did they deliver! Per my request, they had champagne and flowers in our room when we arrived as well as on our anniversary! In fact, they put a heart on our bed made of rose pedals and trailing pedals to the filled up bathtub! The concierge staff also helped plan several terrific excursions to Champagne, Moulin Rouge and the city in general as well as making sure we arrived and departed with ease. In a word, wow! The central location and easy walking distance to many of the major sights was a plus along with the easy access to the Opera Metro station. The staff was wonderful without exception and available all hours to patiently answer our most simple questions. The Club staff was outstanding, especially Gilles and Barbara who by the time we left we were on a first name base with and knew what kind of drinks, etc we wanted. The staff was very friendly and security was first class. I wouldn't consider staying anywhere else! I hope we can visit Paris again next year and for sure we will stay in this hotel again. One of best hotels we have ever stayed at, if not the best! 06 August 2014
Rated 4.0 out of 5.0 by Very nice staff. Nice room, but very noisy The whole staff is extrem friendly and nice. but the noise in the room because of the Metro is terrible. It seems the whole night raging a thunder storm. This is a pity, because the Hotel is really nice. 04 August 2014
Rated 3.0 out of 5.0 by Intercontinental grand Paris First impression is grand when you come to check in. After that, the size of the rooms is small, service not particularly friendly and beware if you have breakfast at the cafe de la paix that not only will you be overcharged for your food but when you ask the waiter about it, he will give you attitude for it as well... Overall not impressed by the hotel in general. 30 July 2014
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Paris - Le Grand
  • 2 Rue Scribe
  • Paris , 75009
  • France
  • Front Desk +33-1-40073232

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Japanese, Dutch , Portuguese, Russian

Pet Policy

No pets allowed except guide dogs, for people with disabilities
  • Local Time

    6:32 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 11 Room(s) with Accessibility Standards