Rated 4.4 out of 5 by 370
Rated 5.0 out of 5.0 by Projota Großartiges "Café de la Paix
Mit Ausnahme der folgenden Punkte
- Wasserkocher defekt
-trotz Late-Check-Out bereits um 12.00 Uhr Zimmer nicht mehr zu öffnen
war ich mit dem Aufenthalt sehr zufrieden und kann das Hotel nur empfehlen
17 October 2014
Rated 4.0 out of 5.0 by Aaron w 位置方便
16 October 2014
Rated 4.0 out of 5.0 by Asolare Mixed feelings this time
We stayed here in December 2012 and had a wonderful experience. This time an email was sent asking what kind of room we would like and our arrival time. When we arrived at the time we said we would, a room fulfilling our wishes had not been planned for us and was not available, that if we wanted to wait there might be one later. As we were to go to lunch at a friend's home we said we were easy and would take what they had available. I think that was our mistake. We were given a very small inside room. When later we returned and we had not received any amenities, as I am an Ambassador, we inquired. A box of cookies and a bottle of water was sent up. We also requested a room change. We were given a better room. Overall this time our experience for the two nights we stayed I would not say was the best the hotel has to offer. It is still a great location and the hotel has a great history and ambiance. The hotel was full but that is no reason for the lack of recognition as a rewards club member or the lack of caring we felt from the staff. It also made me doubt my decision to become an Ambassador.
15 October 2014
Rated 5.0 out of 5.0 by NanRayCA Excellent service - a lovely stay
I used my IHG Ambassador Club points to take my mother to Paris for six days to celebrate her 74th birthday. We had a wonderful stay and loved our room and the hotel's location.
When using points, you're only guaranteed a "classic" room and any upgrades are at the hotel's discretion, which is perfectly reasonable. Given that, we were so pleased with our spacious 4th floor room with a balcony overlooking l'Opera. The room is decorated in a style that matches the hotel's period, but the bathroom has been modernized with lots of nice details like a shaving mirror, good vanity lighting, a large tub, a separate, glass enclosed shower stall with top spray and hand-held wand and even a retractable clothes line that can be pulled across the tub for hand laundered items, etc. I always appreciate the use of a bathrobe and slippers - less to pack. The linens were very warm and of good quality.
The street below can be very noisy, so we were impressed with how well the sound was controlled when we closed the balcony doors and heavy curtains. We only heard sounds from a neighboring room once, and that was a small child crying very loudly, which we never heard again. The hotel was full, so the lack of noise was impressive. Even the plumbing sounds were well controlled and only barely noticeable from inside the bathroom - not at all disturbing.
The service was excellent. We we arrived at 8:30 am we didn't expect a room to be ready, but just wanted to check in and drop off our luggage. The front desk kindly gave us passes for brunch at Cafe de la Paix, which was wonderful after almost 24 hours of travel. The buffet was excellent and we enjoyed it again on another morning.
As I checked in I found that my global calling plan was not working - nothing's worse than an inoperable cell phone in today's world - so I really appreciated the efficient help I received from the young woman at the guest services desk. She used her desk phone to place a collect call to the US for me and I was able to resolve my technical problem within minutes. We also had a very nice interaction with the young man who came to service our mini-bar. Of course he said he could come back later, but as we were preparing to leave anyway, I invited him in to complete his tasks. We had a short but very pleasant conversation as he let us practice our French with him.
I was particularly pleased when, on my mom's birthday, room service brought a bottle of champagne in an ice bucket, an absolutely beautiful, large mille-feuille pastry from Cafe de la Paix and a handwritten note wishing her a happy birthday, all of which was set up attractively in the room during the afternoon. We were both surprised and delighted and thoroughly enjoyed the treats. She said it was the best birthday cake she'd ever had and the champagne was very nicely balanced. We finished the cake for breakfast before we left for the airport the next morning. The hotel management has my genuine appreciation for such a kind gesture. It made my mom's day.
13 October 2014
Rated 5.0 out of 5.0 by Wayfarer 2 Four wonderful stays
The InterContinental- Le Grand has served us well on four visits over the past two years and we look forward to returning.
11 October 2014
Rated 2.0 out of 5.0 by Angel9999 Overpriced hotel with condescending staff
Beautiful building and architecture but the quality of the bedrooms themselves is less than hoped for. Staff are not very helpful. The cost of accomodation, food and drinks is exhorbitant e.g. sunday brunch is advertised at 82 Euros each.
11 October 2014
Rated 4.0 out of 5.0 by Maripyun convenient
location is excellent for visitors. very classical interior and most of rooms are nice viewed. however, I somtimes feel not enough service comparing to another Intercontinental hotels maybe because of too huge per # of staffs.
11 October 2014
Rated 5.0 out of 5.0 by Leo1987 Memorable stay
The hotel itself is a great exploration. With few step's adjacent to opera and Lafayette, I could also walk to most tourist's site. I was also upgraded to a opera view suite.
The in room amenities are so full in category, champaign, juice, water, macaron.
Thanks for being so generous always to royal ambassador.
09 October 2014