Rated 4.4 out of 5 by 236
Rated 5.0 out of 5.0 by Hamad1974 Super star
The room was great, comfortable and luxury but the lights was little dark, the location for the hotel was amazing
28 February 2014
Rated 5.0 out of 5.0 by MrElias Sill The Best Grand Palace in Paris
I have written many reviews of this, my home away from home when in Paris, for years. Why do I keep writing reviews? I am glad you asked! Each experience brings out a different facet of a Hotel that I consider as close to perfection as possible. I am in France at least five times a year and because of all my ties here, have been almost everywhere…..twice! Paris…well Paris and Provence are my main destinations and my 'veteran opinion' is that 'Le Grand' is the finest hotel in Paris . And I have always given my different varying reasons why I had come to this conclusion. But first, I was made Platinum Ambassador this year after being a member for more than 10 years but honestly , all you need to do is join IHG's Rewards and quickly elevate to the first level to start enjoying the wonderful perks. I can say this with assuredness because I have been treated in the same manner at all the Intercontinental's when I had just reached Gold and was not Ambassador and…nowhere is your fidelity rewarded more than by the 'Le Grand' in Paris run in an exemplary fashion by M. Laure, the General Director. He is the reason that my stays are beyond wonderful and the experience of the hotel is a large part of my love for returning to Paris. M. Laure , as I always say, has the uncanny knack of infusing his hand picked superlative team with his POV of how to give the sense of 5* luxe while making the client feel cared for and important in a warm and friendly way So….I have developed a keen appreciation for the 'known staff' and the new staff that join M. Laure's team. Throughout the hotel you will be in amazing hands as by example, the best Manager/Ambassador Liaison of any Club Room at al of the Intercontinental's, 'Gilles'. Gilles is not only the consummate host who makes you feel cared for, he also runs the club room like a tight ship and nothing goes noticed under his quiet yet detailed style. He remembers all my likes and dislikes and nothing beats the amazing breakfast , teas and best…the evening appetizers awash with TOP French Champagne as you sit gazing at the Opera Garnier or the rooftops of Paris. Seriously? Can it get any better. Oh..I took a friend who lives by up as a guest one night and she thought the foe gras was one for he best she had ever tasted in a hotel. I had always thought so ,too! As usual, I paid for three nights and used my points for the fourth. I had already been upgraded to a deluxe Opera View Jr suite and to have this for the 4th night on points when I am entitled to just the 'classic room'….this is in the style of M. Laure and his team. When I arrived there were treats in my rooms and a welcome note from M. Laure and then we talked as he wanted to welcome me back to the hotel. The room itself couldn't be more beautiful and sparkling with a bathroom done in modern marble and luxury appointments that would make the most fussy traveler very pleased. My room was gigantic with three giant windows look out onto the Opera. The appointments were a mix of antiques and discrete modern that worked beautifully with the giant window treatments that covered the giant windows. All the modern amenities you could want of course and the best group of English channels at any hotel. The beds at the Grand have always been one of my top reasons for being in love with his hotel. They are like a big cup of' Sleepy Time Herbal Tea' that sends you off in 10 seconds. Even though I could take in the Club Room…nothing beats sitting in that most stunning Grand Salon in Paris where the world meets for a tea service, business over cocktails, a chocolate chaud after a long walk with your bags of goodies from hediard….it is a moment when you think…don't take this for granted….the surroundings, the service, the wonderful different types of people who frequent this Grand salon..it is just wonderful . But all in all…it is the mix of 5* luxe service without forgetting that all clients will alway profit from a warmth that emanates from the staff and the hotel, itself.
N.B. I can't forget to mention the wonderful Laura and of course Luis, who always make sure that my stay is beyond what I anticipated from the last time. How lucky that I can call this my home away from home in Paris
24 February 2014
Rated 5.0 out of 5.0 by Jumpyjacky Memorable!!!
Simply out of this world! A great place to experience
23 February 2014
Rated 5.0 out of 5.0 by Jackye27 A memorable experience
My wife and I spent Valentine at Le Grand. The staff was not only knowledgeable but very friendly. Once they knew we are spending our Valentine they upgraded our room. As members, we benefited from free internet and late check-out. The room was clean and very comfortable. And above all, Le Grand key location made our stay very enjoyable.
20 February 2014
Rated 2.0 out of 5.0 by misterjack grand hotel but outdated
I will not return to this hotel. I experienced too many downsides. Room and especially the bathroom was small and outdated. The room was noisy, you could hear a contant returning rumble as if the subway was running beneath the hotel. The restaurant was overpriced and the quality of the food was not good enough, especially for the prices charged. The amenities were there, but I did not feel appreciated as a Gold ambassador member. I can go on, but will not.
On the positive side: the room was clean, bed was great, staff is very friendly and the loungearea is impressive.
15 February 2014
Rated 5.0 out of 5.0 by kapstar1 GLAM!
This was the most beautiful hotel. It's a bit pricey, but if you have the money, I would say that it's definitely worth it. My room had it's own private terrace, and I felt like royalty. The common space is also stunning, and everything is a close metro ride away. I highly recommend this property.
13 February 2014
Rated 5.0 out of 5.0 by GH2014 Perfect
Everything was Perfect from start to finish. Keep it up!
13 February 2014
Rated 4.0 out of 5.0 by Traveler 6754 Good hotel
Ihg properties can vary in quality...Austin Texas is awful in just about every way. London great in every way. Thais hotel is older with larger rooms. The furniture is getting a little beat up and needs replacement. Now or every very soon. Probably the biggest downside. Plan to,like red as the hotel room was very red and almost Victorian in style. Nontheless a good location, a lot of history, and a very nice staff. Good value for the money. I would say it s in the mid level of Ihg properties I have patronized
13 February 2014