Rated 4.4 out of 5 by 191
Rated 5.0 out of 5.0 by Tokyo1963 The best hotel in paris
I think the best hotel in paris.
02 December 2013
Rated 4.0 out of 5.0 by savster531 Enjoyable stay. Room for improvement.
I returned to the Le Grand after 5 years for my wife's 45th birthday. I also had 4 freinds accompany us and paid for 3 rooms using points. Our room smelled freshly painted and was well appointed. The bath still had the tub with the showder door that covered half the tub, which can make a mess when taking a shower. Our friends had a bath with a standing shower. I have Ambassador status with IHG which comes with a nice welcome gift of sweets. Bottled water and internet is included daily with this status, however, I had to ask for the water constantly during our stay. The wine glasses were not replenished daily and there was no wine opener in the room. Also, the pillows are somewhat flat, not as full as you would find in Fairmont hotels. I'm sure they would have provided extra pillows if we asked however. The staff was quite friendly, helpful and knowledgeable. Overall our stay was quite enjoyable.
26 November 2013
Rated 2.0 out of 5.0 by CHKL Dissappointing
Stayed for a weekend and was surprised about the inability of this hotel to offer any kind of courtesy or preferred treatment for a Platinum member. Maybe that's because Priority Club points have been used, for spending 100.000 points for 2 nights and being a loyal customer for many years I would have expected much more.
The hotel is in a superb central location, opposite of the Opera. It has a lot of the 'grandeur' of a traditional European heritage hotel. On the downside, it's large and was apparently occupied with a significant conference. Despite Platinum-status no special welcome upon check-in and the room was not ready for a noontime arrival, later in the day a pretty small and basic room on the 2nd floor had been assigned, not even water provided in the room. Traditional decor, but very dusty and not really clean. The water pressure in the shower was unacceptable and you could clearly hear every single Metro train in the room. I might have gotten a better room if complaining, however time is precious on a short weekend and I am generally not interested in complaining and fighting for service that as a frequent customer I should be able to expect first place. I am just wondering how other guests might feel, if this is the service offered to members of the highest loyalty tier of Priority Club.
25 November 2013
Rated 5.0 out of 5.0 by WarDragon00 Home Away From Home
This is currently my favorite hotel in the world. The location is great, the staff superb, and the ambience is eminently Parisian. You won't miss here.
23 November 2013
Rated 3.0 out of 5.0 by JJ42 Beautiful public features, small rooms and outdated bathroom
The ground floor of the Grand is architecturally outstanding. Both the atrium and the grand hall are fabulous spaces. The bar is intimate and fun.
Pricing is out of control. Coffee in particular is crazy. Breakfast of a basket of croissant and coffee or tea for 2 came to €70 which must be a record. Apparently it was not incuded in the room rate (again, rather a surprise given the cost).
The room was beautiful but small, and the bed was exceptionally comfortable and well presented. The bathroom was clean and functional but faced an internal courtyard and had only a net curtain, meaning that one showered or toiletted in semi-public view. The shower was old and within the bath, wiht a glass partition that made it impossible to turn the shower on without being blasted by cold water. Like much of the hotel, the shower demonstrated a place of former glory that is desperately in need of a face lift if it is to justify the top-dollar billing.
22 November 2013
Rated 5.0 out of 5.0 by AARR321 The best in Paris
This is simply the best hotel for a luxury stay in Paris. It is centrally located, beautifully designed and appointed, and has a high-class friendly and knowledgeable staff. It is so easy to get from the hotel to anywhere you might wish to visit, and the area around the hotel is delightful. The rooms were extremely comfortable - even the smaller standard room is quite cozy, and the larger rooms are fantastic. I slept very well. Love this hotel and will stay here any time I can!
21 November 2013
Rated 5.0 out of 5.0 Comfortable bed and great service.
The staff was kind and corresponded promptly to the trouble.
I am very much satisfied with stay of this hotel.
20 November 2013
Rated 4.0 out of 5.0 by Ullattil69 Room layout
I stayed in Room 3202 and was not entirely happy to see one and only single narrow toilet WITHOUT A WASH BASIN ,situated immediate to the entry passage. There was NO OTHER TOILET in the bathroom which is far from the above toilet.
Apart from this the room was OK .
18 November 2013