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Rated 4.4 out of 5 by 375 reviewers.
Rated 5.0 out of 5.0 by Excellent service - a lovely stay I used my IHG Ambassador Club points to take my mother to Paris for six days to celebrate her 74th birthday. We had a wonderful stay and loved our room and the hotel's location. When using points, you're only guaranteed a "classic" room and any upgrades are at the hotel's discretion, which is perfectly reasonable. Given that, we were so pleased with our spacious 4th floor room with a balcony overlooking l'Opera. The room is decorated in a style that matches the hotel's period, but the bathroom has been modernized with lots of nice details like a shaving mirror, good vanity lighting, a large tub, a separate, glass enclosed shower stall with top spray and hand-held wand and even a retractable clothes line that can be pulled across the tub for hand laundered items, etc. I always appreciate the use of a bathrobe and slippers - less to pack. The linens were very warm and of good quality. The street below can be very noisy, so we were impressed with how well the sound was controlled when we closed the balcony doors and heavy curtains. We only heard sounds from a neighboring room once, and that was a small child crying very loudly, which we never heard again. The hotel was full, so the lack of noise was impressive. Even the plumbing sounds were well controlled and only barely noticeable from inside the bathroom - not at all disturbing. The service was excellent. We we arrived at 8:30 am we didn't expect a room to be ready, but just wanted to check in and drop off our luggage. The front desk kindly gave us passes for brunch at Cafe de la Paix, which was wonderful after almost 24 hours of travel. The buffet was excellent and we enjoyed it again on another morning. As I checked in I found that my global calling plan was not working - nothing's worse than an inoperable cell phone in today's world - so I really appreciated the efficient help I received from the young woman at the guest services desk. She used her desk phone to place a collect call to the US for me and I was able to resolve my technical problem within minutes. We also had a very nice interaction with the young man who came to service our mini-bar. Of course he said he could come back later, but as we were preparing to leave anyway, I invited him in to complete his tasks. We had a short but very pleasant conversation as he let us practice our French with him. I was particularly pleased when, on my mom's birthday, room service brought a bottle of champagne in an ice bucket, an absolutely beautiful, large mille-feuille pastry from Cafe de la Paix and a handwritten note wishing her a happy birthday, all of which was set up attractively in the room during the afternoon. We were both surprised and delighted and thoroughly enjoyed the treats. She said it was the best birthday cake she'd ever had and the champagne was very nicely balanced. We finished the cake for breakfast before we left for the airport the next morning. The hotel management has my genuine appreciation for such a kind gesture. It made my mom's day. 13 October 2014
Rated 5.0 out of 5.0 by Four wonderful stays The InterContinental- Le Grand has served us well on four visits over the past two years and we look forward to returning. 11 October 2014
Rated 2.0 out of 5.0 by Overpriced hotel with condescending staff Beautiful building and architecture but the quality of the bedrooms themselves is less than hoped for. Staff are not very helpful. The cost of accomodation, food and drinks is exhorbitant e.g. sunday brunch is advertised at 82 Euros each. 11 October 2014
Rated 4.0 out of 5.0 by convenient location is excellent for visitors. very classical interior and most of rooms are nice viewed. however, I somtimes feel not enough service comparing to another Intercontinental hotels maybe because of too huge per # of staffs. 11 October 2014
Rated 5.0 out of 5.0 by Memorable stay The hotel itself is a great exploration. With few step's adjacent to opera and Lafayette, I could also walk to most tourist's site. I was also upgraded to a opera view suite. The in room amenities are so full in category, champaign, juice, water, macaron. Thanks for being so generous always to royal ambassador. 09 October 2014
Rated 5.0 out of 5.0 by perfect service in an historic setting Although this is a very big hotel, you get a personal service. The setting is magnificent, the Café de la Paix is an historical place where it is fine to have breakfast or dinner. Our junior suite was spacious with an excellent bed. 09 October 2014
Rated 5.0 out of 5.0 by Kindness of staff, luxury decoration, we feel really in Paris Attending to Le Grand already several times, we come back this time to "our " same room 4123. Excellency in every detail, special remark to Mr Ricardo, in charge of the restaurant, who memorized it would be my birthday and prepared a nice surprise for breakfast. 08 October 2014
Rated 5.0 out of 5.0 by Le Grand = bien The Bellman and the concierge were very helpful even after we had left. We had a luggage issue with our airline and the staff at the Intercontinental was wonderful in assisting us. 07 October 2014
Rated 4.0 out of 5.0 by good but not ideal Dear InterConti, Mu spouse had a birthday on the date of arrival in the hotel and I mentioned it on the check in, but no reaction from the front desk was noticed. After mentioning again, we were greeted with a small cake in the room. I bit too less for the quality of the hotel. Thanks 07 October 2014
Rated 5.0 out of 5.0 by the best hotel ever every thing is amazing...i had the best Spencerian in my life with my wife... many thanks 01 October 2014
Rated 5.0 out of 5.0 by Best experience A big thank you to the staff at Paris Le Grand for taking care of my wife and I on the occasion of her birthday. The room was amazing, as was dinner in the restaurant, Cafe de la Paix. Our stay with you was one on of the big highlights of our holiday and will remain a cherished memory for years to come. Merci beaucoup! 29 September 2014
Rated 5.0 out of 5.0 by Great location and staff Made the 10 days enjoyable. Have nothing bad to say. Would return again. 26 September 2014
Rated 3.0 out of 5.0 by Overall Stay not up to Intercontinental Hotel standards; TV remote didn't work, no access to Club 25 September 2014
Rated 5.0 out of 5.0 by Luxurious hotel If comfort , luxury and safety are what you are looking for in Paris then this is a great place to stay. It is centrally located to the Opera Garnier and shopping at Printemp. It is also close to the metro and Saint Lazare train. 25 September 2014
Rated 5.0 out of 5.0 by A great short break From arival we were well looked after - unfortunately our room was not available - however it was 1230 - we were offered a drink in the bar but we chose to head out into Paris. On return our room was everything I had expected - view of the Opera house - large sitting area - lovely spacious bathroom- -we had everything we needed including a bottle of Champagne! The TV needed a degree in computer science to operate however a member of staff was immediately on hand to show me what to do. After an evening meal the room had been 'turned down' and cleared but unfortunately the tea and coffee mugs were removed and not replaced with clean ones so the Mrs could not have a cup of tea before bed - British and their tea!! A call to room service sorted this but it was un-necessary fuss late at night Speedy check out - no fuss - RECOMMENDED 25 September 2014
Rated 3.0 out of 5.0 by Tiny Rooms Room size is very tiny, its cramped in every way imaginable however, the hotel itself is fine, and the location is superb 24 September 2014
Rated 4.0 out of 5.0 by Mixed Feeling about this nice hotel I really have mixed feelings about my stay at this hotel. Overall it was a great and enjoyable experience. The only real disappointment I faced with this hotel was the delay in getting my room I arrived to hotel at 11am and got the room at around 3:30 or 4:00pm despite my request during booking for an early checkin. Maybe the delay itself was not my only issue but the overall handling of the situation of the front office staff of not being clear and direct. The in room dining is superb no issues there at all. The housekeeping also very good. As I said earlier the feelings are mixed it started off bad but turned out great. 22 September 2014
Rated 2.0 out of 5.0 by gestroom 1st floor guestrooms on 1st floor are not living up to a delux 5 star hotel and cannot be used as dobbelrooms. The bed is too small and can only be used as single beds , bathroom is oldfassioned and shower not workig. Noiselevel from the street is too high. 20 September 2014
Rated 2.0 out of 5.0 by Disappointed with Stay Confirmed with Opera View Junior Suite, changed at check-in. Front desk told me they were doing me a favor for changing it to room 4600. 18 September 2014
Rated 3.0 out of 5.0 NOt very good experience Internet connection was poor. Room was too cold with no possibility to warm. Slound of the metro roaring past every minute woke me each night I am forced to stay because the company of which I am director books me here. Frankly, not a good experience and also quite expensive. On my own, I would look for a better experience. 15 September 2014
Rated 2.0 out of 5.0 by Beautifull Hotel If you want to stay in a hotel with history, beauty and location then this place is for you. BUT, if you want the service to go along with it then I would recomend finding another hotel. Just returned from my stay there in Paris and have to stay I am glad I did not have to pay for this trip as the service there was definately not what I would of expected. Was there with a large group and rooms were not ready. When we finally did get our room we had to carry our own bags up. The converters they provided did not work with anything I took so beware. If I every have the opportunity to got back to Paris and that I would definately stay at another hotel. 11 September 2014
Rated 5.0 out of 5.0 by Truly a Grand experience This is a beautiful, historic, well-located place to stay in Paris. It is particularly well-placed for the Palais Garnier, of "Phantom" fame, (which is worth an entire afternoon doing a self-guided tour) and the Galleries Lafayette. The Seine and classy stores are a 10 minute fascinating stroll away. There are many wonderful hotels in Paris, but this one is special. 10 September 2014
Rated 2.0 out of 5.0 Delayed CHeck in I wish that the room has to be ready when check in. I do not want towait more than an hour to get a key. 09 September 2014
Rated 5.0 out of 5.0 by 洲际的旗舰店 位置太好了,巴黎的绝对核心区域,楼下有地铁口,美食也很多,满足各种需求,周边都是专卖店,大型商场,购物血拼后能第一时间回到酒店。酒店本身就是一本历史书,每天的房客络绎不绝,房间中规中矩,有个大窗户,住着也很舒服。 09 September 2014
Rated 5.0 out of 5.0 by Always a wonderful Welcome Back It never fails, each time I return I am greeted by the front desk in the most accommodating manner. So from the beginning it is a 5 STAR stay- and it doesn't end until I must reluctantly depart. 09 September 2014
Rated 5.0 out of 5.0 by Consistantly professional and pleasant property I have stayed at Le Grand over a period of twenty years and consider it my home in Paris. The staff, from the Director to the housekeeping personnel are pleasant and professional and genuinely interested in creating a pleasant stay. The hotel provides a hospitable, attractive and secure atmosphere. I look forward to my next visit to Le Grand. 07 September 2014
Rated 5.0 out of 5.0 by Sep in Paris Each time we stay at Paris-Le Grand, it's always an enjoyable experience. From check-in time to check-out, we feel 'at home'. The staff warm welcome greetings upon arrival as well as the come back soon, when leaving, makes us want to return as soon as possible. 06 September 2014
Rated 2.0 out of 5.0 by Noise Avoid Opera wing,The noise from the Opera House steps goes on until very late, almost till after midnight. The train noise is unbearable making sleep impossible. 06 September 2014
Rated 5.0 out of 5.0 by Unser letzter Parisbesuch wie von diesem Hotel nicht anders zu erwarten war alles TOP. Unsere nächste Reise nach Paris mit Aufenthalt in diesem Hotel ist bereits in Planung. 05 September 2014
Rated 5.0 out of 5.0 by Superb Location I frequently stay here and thoroughly recommend it. Whilst it may not be the most impressive five star hotel in Paris, its style, history, location and the attentiveness of its reception staff are superb. 31 August 2014
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InterContinental Paris - Le Grand

  • 2 Rue Scribe
  • Paris , 75009
  • France
  • Front Desk +33-1-40073232

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Japanese, Dutch , Portuguese, Russian

Pet Policy

No pets allowed except guide dogs, for people with disabilities
  • Local Time

    11:57 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 11 Room(s) with Accessibility Standards