Rated 4.4 out of 5 by 391
Rated 5.0 out of 5.0 by Ben01 A great short break
From arival we were well looked after - unfortunately our room was not available - however it was 1230 - we were offered a drink in the bar but we chose to head out into Paris.
On return our room was everything I had expected - view of the Opera house - large sitting area - lovely spacious bathroom- -we had everything we needed including a bottle of Champagne!
The TV needed a degree in computer science to operate however a member of staff was immediately on hand to show me what to do.
After an evening meal the room had been 'turned down' and cleared but unfortunately the tea and coffee mugs were removed and not replaced with clean ones so the Mrs could not have a cup of tea before bed - British and their tea!!
A call to room service sorted this but it was un-necessary fuss late at night
Speedy check out - no fuss - RECOMMENDED
25 September 2014
Rated 3.0 out of 5.0 by BasemB Tiny Rooms
Room size is very tiny, its cramped in every way imaginable
however, the hotel itself is fine, and the location is superb
24 September 2014
Rated 4.0 out of 5.0 by Gomaam Mixed Feeling about this nice hotel
I really have mixed feelings about my stay at this hotel. Overall it was a great and enjoyable experience. The only real disappointment I faced with this hotel was the delay in getting my room I arrived to hotel at 11am and got the room at around 3:30 or 4:00pm despite my request during booking for an early checkin. Maybe the delay itself was not my only issue but the overall handling of the situation of the front office staff of not being clear and direct.
The in room dining is superb no issues there at all. The housekeeping also very good.
As I said earlier the feelings are mixed it started off bad but turned out great.
22 September 2014
Rated 2.0 out of 5.0 by ringberg gestroom 1st floor
guestrooms on 1st floor are not living up to a delux 5 star hotel and cannot be used as dobbelrooms. The bed is too small and can only be used as single beds , bathroom is oldfassioned and shower not workig. Noiselevel from the street is too high.
20 September 2014
Rated 2.0 out of 5.0 by GH_LM Disappointed with Stay
Confirmed with Opera View Junior Suite, changed at check-in. Front desk told me they were doing me a favor for changing it to room 4600.
18 September 2014
Rated 3.0 out of 5.0 NOt very good experience
Internet connection was poor. Room was too cold with no possibility to warm. Slound of the metro roaring past every minute woke me each night
I am forced to stay because the company of which I am director books me here. Frankly, not a good experience and also quite expensive. On my own, I would look for a better experience.
15 September 2014
Rated 2.0 out of 5.0 by SFO BFF Beautifull Hotel
If you want to stay in a hotel with history, beauty and location then this place is for you. BUT, if you want the service to go along with it then I would recomend finding another hotel. Just returned from my stay there in Paris and have to stay I am glad I did not have to pay for this trip as the service there was definately not what I would of expected. Was there with a large group and rooms were not ready. When we finally did get our room we had to carry our own bags up. The converters they provided did not work with anything I took so beware. If I every have the opportunity to got back to Paris and that I would definately stay at another hotel.
11 September 2014
Rated 5.0 out of 5.0 by twindolphin Truly a Grand experience
This is a beautiful, historic, well-located place to stay in Paris. It is particularly well-placed for the Palais Garnier, of "Phantom" fame, (which is worth an entire afternoon doing a self-guided tour) and the Galleries Lafayette. The Seine and classy stores are a 10 minute fascinating stroll away. There are many wonderful hotels in Paris, but this one is special.
10 September 2014
Rated 2.0 out of 5.0 Delayed CHeck in
I wish that the room has to be ready when check in. I do not want towait more than an hour to get a key.
09 September 2014
Rated 5.0 out of 5.0 by fzhchddmy 洲际的旗舰店
09 September 2014
Rated 5.0 out of 5.0 by BBinQP Always a wonderful Welcome Back
It never fails, each time I return I am greeted by the front desk in the most accommodating manner. So from the beginning it is a 5 STAR stay- and it doesn't end until I must reluctantly depart.
09 September 2014
Rated 5.0 out of 5.0 by BDCY Consistantly professional and pleasant property
I have stayed at Le Grand over a period of twenty years and consider it my home in Paris. The staff, from the Director to the housekeeping personnel are pleasant and professional and genuinely interested in creating a pleasant stay. The hotel provides a hospitable, attractive and secure atmosphere. I look forward to my next visit to Le Grand.
07 September 2014
Rated 5.0 out of 5.0 by MiMi 44 Sep in Paris
Each time we stay at Paris-Le Grand, it's always an enjoyable experience. From check-in time to check-out, we feel 'at home'.
The staff warm welcome greetings upon arrival as well as the come back soon, when leaving, makes us want to return as soon as possible.
06 September 2014
Rated 2.0 out of 5.0 by Visitor London Noise
Avoid Opera wing,The noise from the Opera House steps goes on until very late, almost till after midnight.
The train noise is unbearable making sleep impossible.
06 September 2014
Rated 5.0 out of 5.0 by Mutsi Unser letzter Parisbesuch
wie von diesem Hotel nicht anders zu erwarten war alles TOP. Unsere nächste Reise nach Paris mit Aufenthalt in diesem Hotel ist bereits in Planung.
05 September 2014
Rated 5.0 out of 5.0 by David107 Superb Location
I frequently stay here and thoroughly recommend it. Whilst it may not be the most impressive five star hotel in Paris, its style, history, location and the attentiveness of its reception staff are superb.
31 August 2014
Rated 4.0 out of 5.0 by joeyn2010 good service
overall service was good, location was also good.
Breakfast qulaity needs to be improved.
28 August 2014
Rated 4.0 out of 5.0 by Doctor Dan Exemplary staff personnel
We would like to recognize both Cindy Chauvier and Aude Marion from the 5th floor concierge for their exemplary service and attentiveness. They made us feel special and made our stay even more enjoyable.
25 August 2014
Rated 5.0 out of 5.0 by BryanW Outstanding Property
This is an outstanding property all around.I would say one of the nicest in all of Paris.
24 August 2014
Rated 5.0 out of 5.0 by Nassir Great staff apically the information manager
This the first time I been under will care by the someone who akwnaldge my Ambeseder memberships and treat me with the full respect is the information manager of the PARIS LE GRAND, Dear Le .... Please excuse me if I did not remember your name but she did a great job and apology to me to the delay and inconvenient feeling that I got during my chick in. But she is different from others and she realy deserve more that appreciation from me.
I wish the best to her and the best with her family as well.
22 August 2014
Rated 5.0 out of 5.0 by AUF101 Excellant location and great teratment
InterContinental Paris - Le Grand, is an excellent hotel, located in an out standing area, Just steps away from the Opera house and Opera metro station. It is surrounded by shopping areas and shopping Malls, like Lafayette. and great variety of restaurants. if you are fond of walking it is 20 minutes walk from Concord Square, Av. des- Champs- Elysees and St Madeline.
the hotel is having an Outstanding Club lunge with highly receptive staff. the concierge services is beyond imagination, they can help you with all required services and will guide you all around Paris.
we were treated like home in this hotel.
21 August 2014
Rated 4.0 out of 5.0 by fjl38 Frühstück hervorragend
Das Frühstücksbuffet war hervorragend, jedoch sehr teuer (zum Glück war es im Preis inbegriffen). Das Zimmer war sehr gross, jedoch wäre eine Auffrischung des Zimmers wünschenswert. Das Personal ist sehr freundlich und zuvorkommend. Alles in Allem kann das Hotel dennoch wärmstens empfohlen werden.
19 August 2014
Rated 5.0 out of 5.0 by dattoph1 State Farm
Excellent stay... cleaning staff broke my wife's mirror and they replaced it before we knew it had been broken.
18 August 2014
Rated 5.0 out of 5.0 by Morsgucci Great location
Situated across from the Paris Opera the location could not be more attractive. From the moment we walked in the door and were greeted by Noriko and Annelies at reception we knew our stay was going to be fantastic. The food and service were second to none. We also have to acknowledge the enthusiasm of the young trainee concierge. Our thanks to the whole Paris Grand team for making our stay so memorable.
17 August 2014
Rated 5.0 out of 5.0 by LKJ1 Great Staff
I have never stayed in a hotel with such attentive staff they are a credit to your company. Nothing was too much trouble and I felt very welcome as a Gold Club member. The reception and Customer Service ladies were second to none. One in particular heard that it was our Anniversary and some complimentary room service was sent to our room which made my wife cry with hapiness!!! Money cannot buy moments like that. Thank You so much.
12 August 2014
Rated 5.0 out of 5.0 by Golfgolf Good location and very good service
This hotel is one of the best Hotel in Europe amoung IHG hotel groupe.
12 August 2014
Rated 5.0 out of 5.0 by jwm2014 Always excellent
Paris Le Grand is my favorite hotel - always excellent experience - facilities, service and food.
12 August 2014
Rated 2.0 out of 5.0 by SM2015 Fair service and poor quality of the room
When we arrived at the hotel, the receptionist was not able to find our reservation as my lastname and firstname have been inverted in the system. We have waited for 15 min until the receptionist detects their mistake (however, the receptionsit has then proposed a half bottle of champagne which was really nice and kind).
The breakfast was included in the room price as a package, in the morning we went to the 1st floor breakfast room at 10:35 am ; here, a waiter informed us that it was too late as the last service is 10:30 am (without any excuse) ; honestly, considering the grade of the Le Grand Hotel Intercontinental I was not expecting such a response from the hotel staff (we were just 5 min behind !). As a result we were not able to take our breakfast and my wife was really disappointed...
Finally, considering the price of the hotel, some quality level of the room is not acceptable as the poor pressure of the shower.
Considering all these concerns, I am affraid to say that this may be the last time we select your hotel...
11 August 2014
Rated 5.0 out of 5.0 by MSP276 EXCELLENT HOTEL FAB LOCATION
EXCELLENT STAFF FAB BALLROOM
AND GOOD QUALITY FOOD
08 August 2014
Rated 5.0 out of 5.0 by Hammer007 Excellent First Class staff and facility!
After talking about it for years, we stayed in Paris for the first time last week and enjoyed out stay at the Intercontinental Paris Le Grand!
I advised the Concierge of our needs and concerns and did they deliver! Per my request, they had champagne and flowers in our room when we arrived as well as on our anniversary! In fact, they put a heart on our bed made of rose pedals and trailing pedals to the filled up bathtub! The concierge staff also helped plan several terrific excursions to Champagne, Moulin Rouge and the city in general as well as making sure we arrived and departed with ease. In a word, wow!
The central location and easy walking distance to many of the major sights was a plus along with the easy access to the Opera Metro station. The staff was wonderful without exception and available all hours to patiently answer our most simple questions.
The Club staff was outstanding, especially Gilles and Barbara who by the time we left we were on a first name base with and knew what kind of drinks, etc we wanted.
The staff was very friendly and security was first class. I wouldn't consider staying anywhere else! I hope we can visit Paris again next year and for sure we will stay in this hotel again. One of best hotels we have ever stayed at, if not the best!
06 August 2014