Rated 4.4 out of 5 by 338
Rated 5.0 out of 5.0 by D1640 Service
I was impressed as always with the fine level of service I received from all the hotel staff. I would particularly like to thank Nadim Bawab for the attention he gave to some issues I had with the automated reservation system. He focus & efficiency in resolving my problems were much appreciated.
18 May 2014
Rated 5.0 out of 5.0 by ChrisCherylNov2013 28th Wedding Anniversary at Le Grand Paris
Words alone cannot describe the exceptional service received at this property on the occasion of our 28th wedding anniversary.
We are a married couple traveling in Europe on holiday from Australia.
The staff were so friendly and made us feel like their special guests.
The hotel room was luxury beyond belief.
Thank you Le Grand Paris for the memorable experience.
18 May 2014
Rated 5.0 out of 5.0 by Bread2009 Le grand
Great location. Outstanding service and hotel. Unique
18 May 2014
Rated 5.0 out of 5.0 by HilaryR Amazing staff and hotel
I would highly recommend the Le Grand ! From the Concierge to front office everyone is kind, charming and very willing to help. We had a wonderful stay and will plan on returning.
16 May 2014
Rated 4.0 out of 5.0 by metraveller Yet again......
Quite simply my favourite Paris Hotel.......there's a lot of variation in ICH's club lounges and this one could do better in terms of it's offer but it's difficult to fault this hotel overall.
14 May 2014
Rated 5.0 out of 5.0 by Pipe63 Thanks for the usual great experience and first rate service.
Once more I have a memorable experience in your very fine hotel. The Paris Grand Hotel is definitely a top hotel and its staff extraordinary.
The fitness center/Spa services was great. Restaurants the usual good quality, and the staff (manager, front desk, concierge, door people, room service, house-keeping), all very fine people.
13 May 2014
Rated 5.0 out of 5.0 by Slu1979 Great Service
I spent 4 nights during my honeymoon. Both my wife and I feel great about the hotel. Consideration, great location, beautiful decoration, and great staff. I would visit again next time.
12 May 2014
Rated 5.0 out of 5.0 by Alan_13 Lovely well located hotel
Lovely hotel well located next to the Opera. Beautiful lobby. Cozy bar. Good room with good working temp control. Very pleasant staff. Hotel can be very busy at times.
10 May 2014
Rated 5.0 out of 5.0 by Neil05 Fabulous Weekend
My wife and I stayed here the first weekend in May and I cannot praise the staff highly enough. It was an anniversary weekend away for us and the hotel staff did everything they could to make our stay better than we could have imagined. Despite there not being an upgrade available they compensated us in other ways so thank you very much.
This was a perfect location to discover Paris from for our first time. We will be back.
09 May 2014
Rated 5.0 out of 5.0 by MiMi 44 Extremely courteous staff
Unforgettable stay! Celebration of a very special birthday which turned out magic thanks to the wonderful team who participated in the making!
07 May 2014
Rated 3.0 out of 5.0 by onomatopé Café de la Paix
Very bad experiences at the Café de la Paix three days in a row:
Horrible food and average service. (e.g. vegetable uncooked, fish without taste, soup cold.......waiter without knowledge of servicing possibilities...)
The only positive note is the decor !
Has deteriorated over the years as We remember as it was some years ago.....
Very sad evolution: Please make an effort !!!
07 May 2014
Rated 2.0 out of 5.0 by iConan very old building, metro trains passed through right under the bed
The building looks very beautiful and historical from the outside, and I am pretty appreciative of the fact that you guys upgraded me to the room with the opera view.
The design that toilet and shower is in separate places (less than 1 minute walk, but still) is more confusing than convenient.
It's pretty easy to get lost in such a big building with the unclear signs.
Metro trains passed under the bed frequently, which made it pretty hard to sleep.
This is a very overpricing hotel and I'm feeling lucky that I used my points instead of money to pay for the stay.
06 May 2014
Rated 4.0 out of 5.0 by DR Hisham huge hotel
got lost each and every time i went out of my room, that huge is the hotel.
no standing shower in my junior suite.
03 May 2014
Rated 5.0 out of 5.0 by Alireza D Memorable place
Excellent location and memorable place in Paris!
Rooms are at a very good standard and refurbished. The staff is paying attention to details.
02 May 2014
Rated 5.0 out of 5.0 by VicD Great Stay
Our stay at the Le Grande was superb. The hotel really delivers for ambiance and comfort. The staff made our stay special with the complimentary chocolate covered strawberries and champagne on our arrival. Would definitely stay there again!
01 May 2014
Rated 5.0 out of 5.0 by DBS2013 Absolutely Superb
We stayed at the Paris Le Grand for the weekend having heard excellent reports from friends. It surpassed our expectations. A unique and memorable experience. Ambience sophisticated, friendly and helpful staff and superb luxury. Highly recommended.
30 April 2014
Rated 5.0 out of 5.0 by Yamit Mr
A very good hotel very good service and great location. Most recommended.
25 April 2014
Rated 4.0 out of 5.0 by Kalle - Norwegian A nice stay for 4 days last easter
Friendly staff in the reception, lobby, bar and Café de la Paix! A good breakfast buffet!
I miss proper wine glasses...burgundy glasses for burgundy wine, not a marketing glass from Dom Perignon.....excuse me for this, but I'm a sommelier... ;)
23 April 2014
Rated 5.0 out of 5.0 by GFM1748 Spring visit
Service and attentiveness of the staff were appreciated . The court-facing room offered the ability to open a window without any noise coming in. The upgrade received for being a member of the Priority Club was marvelous. Only issue for us, though minor, was the bed not being as hard as we like.
The lunch and dinner reservations we requested were all done successfully and we again would like to thank Louise for her accomplishing that task very well.
22 April 2014
Rated 4.0 out of 5.0 by Meryl Rosner Hot room
Your conceige were very helpful But we had just gotten off plane and in room trying to sleep workmen banging right outside window. Every day I complained it was too warm in room and was told it would be fixed but stayed hot the 3 days we were there it was hard to sleep
19 April 2014
Rated 4.0 out of 5.0 excellent location and beautiful hotel
the hotel's location is excellent, walking distance to many major tourist destinations
the bed is comfortable and guest room is elegant & beautiful
there are many food items in breakfast at cafe de la paix, however the buffet menu could be rotated or changed in the mid of the week, so business travelers won't eat exact the same thing from Mon-Fri
the gym is relatively small, renovation and to add more facilities will be great
service provided from reception/housekeeping/room service/engineering were great
overall, it's a great hotel with excellent location in Paris~
19 April 2014
Rated 5.0 out of 5.0 Great memory of honeymoon stay here
Paris is my last stop of my honeymoon in France, and I spent three nights here. Although the check-in process is not so good-because of key problems, we got our keys until night and the luggage was delayed in the delivery to our room by 2.5 hours, we recieved the most memoriable honeymoon welcome in our room after we come back our room. Roses were decorated from the gate to the surface of bed, very romantic and memoriable. Of course also with the champaign to celebrate our trip.
Excellent location just beside Opera makes us very easy on transportation to all sight-seeing sites inside Paris. And also very charming breakfast because there is some Chinese and Asian food!
17 April 2014
Rated 5.0 out of 5.0 by GLKM Great Hotel!
Not the first time we stayed there. It is just perfect. A good atmosphere in the hotel, great place in Paris, great service...everything perfect! For us the best address in Paris!
12 April 2014
Rated 4.0 out of 5.0 by Gmail58 Food service & quality very impressive; Room not so much ...
The food and service in the first floor restaurant and catered food was impressive; good wait staff; superb meeting support and technical services; A++ meeting spaces. But, our room was anything but 5*****. Peeling paint in the bathroom; curtains falling off the rods; soiled, ill fitting carpet around the door. The bed was VERY comfortable; the air conditioning was unpredictable--hot part of the time. Impressive and courteous staff at the front door; short wait for valet delivery. You are paying for a GREAT location; lots of restaurants and shopping a short walk: 10 mins. to Champs; taxi to anywhere easy.
12 April 2014
Rated 4.0 out of 5.0 by Sennaton Great location
Great location, unfortunate to have a room that was not quiet at all.
04 April 2014
Rated 5.0 out of 5.0 by MarcoUK A place to call home in the centre of Paris
I stay in a lot of hotels with my work and Le Grand is without doubt one of the best I have experienced. The genuine attention and consideration given by each and every member of the Hotel team that we encountered from the minute my wife and I walked in until we left after 4 days was excellent. Professionals who took a pride in their work. After each day and each night out in Paris it was a joy to come back to our well cared for room.
We received a room upgrade when we arrived and we received a bottle of Champagne with minature cakes to our room on our first night, as it was our wedding anniversary - an unexpected suprise.
I would not consider looking any other hotel to stay in if we were to ever visit Paris again. Thank you for helping to make this time in Paris memorable one.
02 April 2014
Rated 4.0 out of 5.0 by gorge2014 mr
first of all allow me to thank you for sharing my experience at the intercontinental Paris le grand hotel .
this is my first stay in this hotel usualy i visit Paris 3-4 times a year because it is my favourite city & I stayed in defferent hotels but after I had good experience with this hotel , I,ll be staying in this hotel next time . It is realy beautiful hotel . I would highly recommend it .thanks again
26 March 2014
Rated 2.0 out of 5.0 by Jordan12 Poor Quality Rooms
This is my 3rd stay in your hotel. I stay in Paris about 2 times a year. I normally stay in Westin near Cambon or your hotel. My previous 2 stayed at your hotel were good. But least week was terrible. The air con were down for both nights. Your technician came but was not able to solve the problem. I think the regular maintainnance was not carried out properly. The counter staff were good. Your consierge was efficient.
23 March 2014
Rated 5.0 out of 5.0 by Aussie tourists Stunning hotel in excellent location
Wonderful 3 days in Paris, girls at front desk check-in went out of their way to find us a fantastic room with views of the opera and balcony. Felt like special guests in this beautiful hotel and would highly recommend, only regret we didn't stay longer.
15 March 2014
Rated 5.0 out of 5.0 by Joe/Judy THE BEST
Location,hotel,service could not be better !
The club room is tops.
This was my second stay at Le Grand and will be my home
whenever we visit Paris
14 March 2014