Rated 4.4 out of 5 by 392
Rated 5.0 out of 5.0 by Hammer007 Excellent First Class staff and facility!
After talking about it for years, we stayed in Paris for the first time last week and enjoyed out stay at the Intercontinental Paris Le Grand!
I advised the Concierge of our needs and concerns and did they deliver! Per my request, they had champagne and flowers in our room when we arrived as well as on our anniversary! In fact, they put a heart on our bed made of rose pedals and trailing pedals to the filled up bathtub! The concierge staff also helped plan several terrific excursions to Champagne, Moulin Rouge and the city in general as well as making sure we arrived and departed with ease. In a word, wow!
The central location and easy walking distance to many of the major sights was a plus along with the easy access to the Opera Metro station. The staff was wonderful without exception and available all hours to patiently answer our most simple questions.
The Club staff was outstanding, especially Gilles and Barbara who by the time we left we were on a first name base with and knew what kind of drinks, etc we wanted.
The staff was very friendly and security was first class. I wouldn't consider staying anywhere else! I hope we can visit Paris again next year and for sure we will stay in this hotel again. One of best hotels we have ever stayed at, if not the best!
06 August 2014
Rated 4.0 out of 5.0 by Mabais Very nice staff. Nice room, but very noisy
The whole staff is extrem friendly and nice.
but the noise in the room because of the Metro is terrible.
It seems the whole night raging a thunder storm.
This is a pity, because the Hotel is really nice.
04 August 2014
Rated 3.0 out of 5.0 by amae8769 Intercontinental grand Paris
First impression is grand when you come to check in. After that, the size of the rooms is small, service not particularly friendly and beware if you have breakfast at the cafe de la paix that not only will you be overcharged for your food but when you ask the waiter about it, he will give you attitude for it as well... Overall not impressed by the hotel in general.
30 July 2014
Rated 4.0 out of 5.0 by Dtrain Service
Maids - what worries me the most was tht I put the do not disturb sign on my door and when I came back to the room, the maids entered and cleaned. A colleague walked in and saw her maid watching TV.
Housekeeping - takes 30 - 45 minutes to get ice and whatever else I requested. They also entered when I had the do not disturb sign up. Once while I was in the shower. When they realized I was in the shower they kept on talking to me requesting my shoes.
Concierge - Charlene and another woman was very nice and extremely helpful. Sorry I don't remember their names, the 2 men were pretentious and short.
29 July 2014
Rated 5.0 out of 5.0 by UneFrancais My regular hotel in Paris
The great staff in the club and the excellent Royal Ambassador treatment is why I keep coming back.
29 July 2014
Rated 5.0 out of 5.0 by Daube Comfortable, great service and overall fastastic experience as usual
I have been to this hotel over 10 times the quality of their service always been equally great! The lounge personal and room service was outstanding!
27 July 2014
Rated 5.0 out of 5.0 by JSY01 Pleasure was all mine
I stayed at this hotel for three days with my family. We had two rooms. From the moment we checked in, the staff was extremely friendly and helpful. They were also very considerate to my kids. The rooms were very clean and room service was as expected from a 5 star hotel like this. Nothing was below expectations and front desk staff were above average for sure. The only thing was that the concierge told us that a 10% discount for tourists was not available for Galleries Lafayette, when in actuality it is. I would highly recommend this hotel, especially for families.
27 July 2014
Rated 5.0 out of 5.0 by JamesDrop Birthday Weekend
An amazing stay at a beautiful property with personal touches from the hotel staff that made the weekend an amazing one...
I know this is 5 star, and I know Paris is expensive... but the mini bar / bar prices are ridiculous!
Breakfast at is very steep but a lovely experience..
That said, the Sunday lunch is worth the money absolutely!!
Great stay, just look after the prices a bit more
24 July 2014
Rated 5.0 out of 5.0 by JCOOPS Best Hotel I have Visited in 30 Years
My visit to this hotel coincided with celebrating my 30th Anniversary and the staff of this hotel made me feel special and appreciated for my loyalty. They extended warm wishes to me and my wife and exhibited outstanding customer care and support. The room upgrade was perfect and the entire staff made our stay relaxing, peaceful and extraordinarily happy!!
24 July 2014
Rated 4.0 out of 5.0 by Nuancharee 服务一流，房间偏小
21 July 2014
Rated 5.0 out of 5.0 by joyskr Beautiful Hotel, Great Location and Excellent Service
Hotel is located in Opera area, close to Metro and an easy direct bus from airport. Beautiful property, attentive and efficient service. Gorgeous hotel rooms.
17 July 2014
Rated 5.0 out of 5.0 by fromZurichwithLove room with a view
another great stay at le grand hotel in paris !
enjoyed breakfast on my terrace with an amazing opera view .
i'll come back again .....
17 July 2014
Rated 5.0 out of 5.0 by Liz21 Best location / Gorgeous hotel
Unfortunately, was only able to stay one night. The hotel is EVERYTHING you could wish for, whether traveling for business or pleasure.
16 July 2014
Rated 5.0 out of 5.0 by Julius72 Perfect Stay
I can't say enough good things about this beautiful hotel. The hotel is beautiful and the hotel is in a perfect location. The staff was wonderful - very attentive to anything we needed. I can't wait to return!!!
14 July 2014
Rated 3.0 out of 5.0 by SIMAHOVA PARIS 2014
STAFF NEEDS A LOT OF TRAINING. SPECIALLY EVERYONE AT THE CONCIERGE DESK. VERY POOR RESTAURANT RECOMMENDATIONS. THEY CARE MORE ABOUT THE RELATIONSHIP WITH RESTAURANTS, THAN THEIR OWN GUESTS. THATS SAD.
09 July 2014
Rated 3.0 out of 5.0 by Donmca Service
Early departure to airport was hampered by failure of pre-scheduled bellman to show up at all, and by room service being so late (20 minutes) that we passed them in hall rushing to catch our limo.
09 July 2014
Rated 4.0 out of 5.0 by Kreuzfahrer Gute Lage, großartiges Ambiente
Zuvorkommende Mitarbeiter im Rezeptionsbereich.
Im Businesscenter war der Check-In für den Rückflug nicht möglich.
Das Servicepersonal im Cafe de la Paix ist teilweise schlecht ausgebildet und unaufmerksam.
08 July 2014
Rated 2.0 out of 5.0 by sonio Good location but Sleep quality is not guaranteed.
We stayed one week (7 nights) in IC Le Grand.
Location is very good: Easy access to every place.
Only one thing to point out is that during our stay, there were (wedding) events at least four times, which made big music noise until 1 am. We couldn't sleep properly because we could hear the music in the room as well as in the hallway. The room was Junior Sweet located in Rivoli, 2nd floor, So, we made a call to the reception but the staff firstly said that it was the music from the street celebrating WorldCup. Two days after, I visited the reception to ask/claim again as we seriously started to consider moving the hotel. Next day, which was our last night in hotel, they changed our room to another one in Huussmann, 5th floor. It was quiet and better.
So my suggestion is: If you are going to visit IC Le Grand in July/August and if you want to go to bed before midnight, it would be good to ask them to allocate a quiet room because they said to me that wedding events are normal in these season.
07 July 2014
Rated 4.0 out of 5.0 by BT2013 Great view
Great view to the Opera or to the Eiffel Tower. Room is very relaxing. Lounge is bright and comfortable, but too crowded almost always from morning to evening. Enjoyed walking to the department stores. Breakfast was composed of too many Japanese and Chinese dishes. Noise from in and out of the hotel was really bothered us.
07 July 2014
Rated 5.0 out of 5.0 by msmarker Last world tour
We knew it was going to be our last trip to Paris. Staying at the Le Grande made it memorable. We could not have been treated nicer.
05 July 2014
Rated 5.0 out of 5.0 by YJUNO Perfect staff, Perfect Services, & Perfect Location
I went there for my honeymoon.
Everything was just perfect!!
there is nothing to say more than that.
Especially, the Japanese woman who was at the Front
when I checked in, I think she is the person who must work for HOTEL.
Servise was just perfect.
03 July 2014
Rated 5.0 out of 5.0 by mbilalimpossible Excellent Hotel
We loved our stay at the hotel. The room cleaning was meticulous. The hotel is just beautiful and a perfect place to stay in Paris. We enjoyed our stay and would definitely be coming back.
02 July 2014
Rated 5.0 out of 5.0 by phillyed Fantastic Birthday Surprise
It was a 50th birthday for both me and my wife and we couldn't think of a better way to celebrate than at this hotel. Everything was very Grand and immaculate, it really made our Paris break.
30 June 2014
Rated 5.0 out of 5.0 by global9 Wonderful Stay
As a frequent guest at this hotel since it reopened after renovation in 2003, I look forward to every visit. The location of the hotel is great and it has a unique historical background. The staff has come to know my family over the years and always extend a warm welcome. It is like returning home. The concierge service is excellent.
27 June 2014
Rated 5.0 out of 5.0 by Wpeel Superb Weekend!
My wife and I have just returned from a fantastic weekend, celebrating our 20th Wedding Anniversary at the Paris - Le Grand. The Hotel is in a superb location. The staff are very friendly and helpful. Cafe de la Paix is divine. We cannot wait to go back again. Highly recommended.
27 June 2014
Rated 4.0 out of 5.0 by srbeiz Great Location and Royal Hotel
This was a great experience, the hotel is located in a great area right in the center, in the middle of everything.
Very Expensive, but if u have the money... go for it...
25 June 2014
Rated 5.0 out of 5.0 by Kout14 Exceptional
From the time I arrived on the property to the time I departed – nothing but exceptional. The property is amazing with all of its grandeur. But what truly stood out were the hotel staff, from the bellman, front desk, spa, club lounge and restaurants; they make the hotel what it is.
My compliments to the management and the staff!
23 June 2014
Rated 5.0 out of 5.0 by VernonH Concierge service exemplary
Our four-night stay at Paris-LeGrand was an amazing start to our two-week vacation in France. Not only were the accommodations first rate but every staff member gave us great service, from the concierge desk to the front desk to the conscientious people who prepared our rooms each morning and evening. Wonderful experience!
20 June 2014
Rated 4.0 out of 5.0 by WynE Fabulous location
They just don't make them like this any more. A wonderful building in a fabulous location in a beautiful city. The staff were helpful and friendly, good restaurant recommendation from the concierge. The ball room has been refurbished and was fantastic, loved the old bar and cafe/restaurant too. Rooms were fine if (inevitably given the age of the building) a little small. But this is a great hotel perfectly posiitoned for a walk to the many tourist attractions that Paris has to offer and also for the shops. The gym was small and limited which was disappointing. The lowere level of the club lounge was also fairly small and dull. Overall, though, a fine hotel and an enjoyable stay.
20 June 2014
Rated 4.0 out of 5.0 by Lloyder Nice hotel
Great location, a little overpriced, good king size bed, and good staff. Recommend checking the bill sometime during stay to check charges that shouldn't be there. Hotel needs to invest in some mildew remover for the showers.
18 June 2014