Rated 4.4 out of 5 by 356
Rated 5.0 out of 5.0 by Dannyk Great service and very knowledgable staff
We made this rather unplanned trip and the concierge got us into places which had long waiting times .They took so much personal interest that it almost looked like they were doing for themselves
11 June 2014
Rated 5.0 out of 5.0 by Philip98 A Warm Welcome
I felt that my visit was appreciated by the welcome received including a personal card and message from the Area General Manager.
10 June 2014
Rated 5.0 out of 5.0 by Khaleesee Excellent Service and Great Location
I chose this location because of its centrality and I am so glad I did!! My room was on the 4th floor, the Capucines side with the Tour Eiffel view.
There is so much to say, but I am mostly impressed with the high level of customer service provided by the employees at the hotel. From the accommodation of my early arrival to the most tasteful chocolate mousse birthday cake I have ever had in my life.
My birthday spa massage was most enjoyable and soothing, I only wish it could have gone on for another hour or more.
All in all, this was one of the best times I have ever experienced travelling and I will most definitely visit again and recommend this location to my clients and friends!!
06 June 2014
Rated 4.0 out of 5.0 by pollys1 ENJOYABLE
The only thing that marred this stay was the attitude of housekeeping when we asked for the bed to be separated into single beds which is what we booked in the first place. The lady was quite put out that she had to strip the bed and separate them. Other than that the stay was wonderful the hotel is marvelous.
04 June 2014
Rated 4.0 out of 5.0 by BestVictor small holiday
it was a nice birthday.......next year again please.
02 June 2014
Rated 5.0 out of 5.0 by hersang Paris Memorable
Excelente hotel en una excelente ubicacion.
La magisterial fachada del hotel conforta a cualquier visitante con tan solo acercarse al hotel.
Una vez que llegas, te atienden de maravilla los valets y la recepcion es inmejorable con esa vista del lobby-bar.
Los cuartos son pequenos, pero bien logrados para crear los espacios necesarios para guardar, caminar por el cuarto, trabajar y descansar.
Poder entrar directo al cafe de la Paix es un lujo que nos regala este magisterial hotel.
Ayuda tener la estacion de Metro de la Opera frente al hotel y asi hace facil el traslado a cualquier punto de Paris.
Memorable visita, memorable servicio.
02 June 2014
Rated 5.0 out of 5.0 by Ivy L Turn Down Service
I notice that in the evening when Housekeeping wants to do turndown service, they do not knock on the door, and just immediately try to open the door.
Twice, while I was taking a nap and had the door locked, I notice Housekeeping trying to open the door.
Regardless that I do not have the "Do Not Disturb" sign at the door, Housekeeping should always knock on the door before trying to enter.
02 June 2014
Rated 5.0 out of 5.0 by Face classic great experience
we were so happy to be upgraded to junior suite with club facility on our holiday trip to Paris although we were using our point for reward nights. Le grand is very generous indeed and service was great. We truly enjoyed our stay at le Grand. Thank you very much to all at Le Grand.
01 June 2014
Rated 4.0 out of 5.0 by miller24 Impeccable service
The hotel is beautiful. Service was wonderful. Room was a decent size, though a little awkward layout. Only issue was that the bed was actually two beds pushed together, that kept separating during our sleep. Other than bed, everything else was stellar.
29 May 2014
Rated 5.0 out of 5.0 by waynecot Thank you
We have stayed at the Paris Le Grand before and as before we had the most amazing time. From the moment we arrived we were treated with the utmost respect and professionalism. Everyone went out of their way to make our stay a memorable one. The room and views were fantastic and the club lounge is one of the best we have encountered. Having stayed at hotels all over the world we can honestly say that this is our favourite property by far and we will definitely be coming back for more.
Thank you to everyone who contributed to making our stay so memorable and fun.
We look forward to coming back
29 May 2014
Rated 5.0 out of 5.0 by DAWE Beautiful lansmark hotel and outstanding staff
Friendly and helpful staff.
As an Ambassador member we really enjoyed the lounge and the kindness of the staff. Our room on the 5th floor was very comfortable.
The Intercontinental Le Grand is our favorite hotel in Paris. The location is great in the center of Paris.
28 May 2014
Rated 5.0 out of 5.0 by Craig0406 Comfortable bed and great service
Our experience at the Le Grand was wonderful. We arrived at around 6:30 PM and our room was not ready. Although it only took 15 minutes we were invited for a drink in their elegant bar. We also received breakfast for free for our two days at the hotel. The staff was extremely friendly and helpful. The hotel is elegant. Breakfast was wonderful. The bed was extremely comfortable although the room could be modernized a bit. The hotel is in a great location. We would definitely come back!
27 May 2014
Rated 5.0 out of 5.0 by Moufid Parisian Luxury
This hotel deserves its name :"Le Grand", it is really a luxurious hotel in one of the nicest locations in Paris.
The rooms are beautiful and the service is excellent.
27 May 2014
Rated 4.0 out of 5.0 by Pinotnoir.hill Accommodations
We had a great stay at the Le Grand. The junior suite we had was very roomy and the facility was superb. The only issue which prevented me from scoring our experience higher was that the room we had was noise. We were in room 1500. There was an annoying rumbling every several minutes, more frequent during the day. My best guess why is that it was related to the subway located below the facility. Next time I would not accept staying in that same room. However, I would not hesitate to return to Le Grand again.
25 May 2014
Rated 5.0 out of 5.0 by Wuscheli4 It wasn't a great service, ei was a super great service.
I would to thank you for this unforgettable stay in your wonderful hotel.The whole staff was super kind. The suite was beautiful and the the quality of the food was first class.
I say just one word: Intercontinal Hotels for ever.
25 May 2014
Rated 5.0 out of 5.0 by Bipap Great Staff and Location!
My 2nd stay here but this time it was our anniversary. I will say the Le Grand went above and beyond any expectations. They upgraded us to a Opera house view and had Champagne and Strawberries waiting for us the first evening.
Great location, the staff friendly, great rooms.
We used to stay at the ADT Hilton in Paris but that became a local property a few years ago. So we chose the Le Grand last year. We have not been disappointed! Actually a better location than the ADT and service seems a lot better with more charm!
We plan to make our 3rd stay here again next year.
25 May 2014
Rated 4.0 out of 5.0 by esbiii Excellent stay
Hotel is very well located and luxurious. Costly, and not as much attention as I would like at a fine hotel. Room was adequate and very nicely appointed, and bathroom was fine, except that there is no place convenient to put a towel near the shower. There is a picture on the wall above the toilet where there should be a shelf for towels. So, one has to put a clean towel on the toilet so it is accessible when one exits the shower.
24 May 2014
Rated 5.0 out of 5.0 by PTJD Experience Paris in style
I highly recommend this hotel to anyone visiting Paris. The rooms, the location and the elegance of this hotel will greatly enhance your Paris experience. Close to great shopping and restaurants. Also convenient to many famous landmarks. Madeline is a short walk and Orsay museum (my favorite) is about a 30 min walk. The concierge desk is so very helpful to assist with reservations, directions, airport transportation and last minute travel issues. It was our second time to stay here and I was even more impressed than I was the first time and that is saying a lot.
I am very picky about beds, towels, robes and showers, I was happy with all of these. Very happy.
23 May 2014
Rated 5.0 out of 5.0 by D1640 Service
I was impressed as always with the fine level of service I received from all the hotel staff. I would particularly like to thank Nadim Bawab for the attention he gave to some issues I had with the automated reservation system. He focus & efficiency in resolving my problems were much appreciated.
18 May 2014
Rated 5.0 out of 5.0 by ChrisCherylNov2013 28th Wedding Anniversary at Le Grand Paris
Words alone cannot describe the exceptional service received at this property on the occasion of our 28th wedding anniversary.
We are a married couple traveling in Europe on holiday from Australia.
The staff were so friendly and made us feel like their special guests.
The hotel room was luxury beyond belief.
Thank you Le Grand Paris for the memorable experience.
18 May 2014
Rated 5.0 out of 5.0 by Bread2009 Le grand
Great location. Outstanding service and hotel. Unique
18 May 2014
Rated 5.0 out of 5.0 by HilaryR Amazing staff and hotel
I would highly recommend the Le Grand ! From the Concierge to front office everyone is kind, charming and very willing to help. We had a wonderful stay and will plan on returning.
16 May 2014
Rated 4.0 out of 5.0 by metraveller Yet again......
Quite simply my favourite Paris Hotel.......there's a lot of variation in ICH's club lounges and this one could do better in terms of it's offer but it's difficult to fault this hotel overall.
14 May 2014
Rated 5.0 out of 5.0 by Pipe63 Thanks for the usual great experience and first rate service.
Once more I have a memorable experience in your very fine hotel. The Paris Grand Hotel is definitely a top hotel and its staff extraordinary.
The fitness center/Spa services was great. Restaurants the usual good quality, and the staff (manager, front desk, concierge, door people, room service, house-keeping), all very fine people.
13 May 2014
Rated 5.0 out of 5.0 by Slu1979 Great Service
I spent 4 nights during my honeymoon. Both my wife and I feel great about the hotel. Consideration, great location, beautiful decoration, and great staff. I would visit again next time.
12 May 2014
Rated 5.0 out of 5.0 by Alan_13 Lovely well located hotel
Lovely hotel well located next to the Opera. Beautiful lobby. Cozy bar. Good room with good working temp control. Very pleasant staff. Hotel can be very busy at times.
10 May 2014
Rated 5.0 out of 5.0 by Neil05 Fabulous Weekend
My wife and I stayed here the first weekend in May and I cannot praise the staff highly enough. It was an anniversary weekend away for us and the hotel staff did everything they could to make our stay better than we could have imagined. Despite there not being an upgrade available they compensated us in other ways so thank you very much.
This was a perfect location to discover Paris from for our first time. We will be back.
09 May 2014
Rated 5.0 out of 5.0 by MiMi 44 Extremely courteous staff
Unforgettable stay! Celebration of a very special birthday which turned out magic thanks to the wonderful team who participated in the making!
07 May 2014
Rated 3.0 out of 5.0 by onomatopé Café de la Paix
Very bad experiences at the Café de la Paix three days in a row:
Horrible food and average service. (e.g. vegetable uncooked, fish without taste, soup cold.......waiter without knowledge of servicing possibilities...)
The only positive note is the decor !
Has deteriorated over the years as We remember as it was some years ago.....
Very sad evolution: Please make an effort !!!
07 May 2014
Rated 2.0 out of 5.0 by iConan very old building, metro trains passed through right under the bed
The building looks very beautiful and historical from the outside, and I am pretty appreciative of the fact that you guys upgraded me to the room with the opera view.
The design that toilet and shower is in separate places (less than 1 minute walk, but still) is more confusing than convenient.
It's pretty easy to get lost in such a big building with the unclear signs.
Metro trains passed under the bed frequently, which made it pretty hard to sleep.
This is a very overpricing hotel and I'm feeling lucky that I used my points instead of money to pay for the stay.
06 May 2014